MGMT5609 - International Human Resources Management

Summary

The video explains the importance of global human resource management in companies, highlighting cultural differences such as the significance of business cards in Japan and sauna invitations in Finland. It outlines three key HR steps: recruitment, payment, and training. Recruitment can be ethnocentric, polycentric, or geocentric to bridge cultural gaps. Payment includes base salary, foreign service premium, and various allowances. Training ensures employees adapt to new environments and develop within the company, emphasizing the need for effective HR management to foster growth and avoid assignment failures.

Takeaways

• 🎓 Graduating marks the beginning of job search in the international market, which requires cultural awareness.
• 🌏 Cultural norms vary greatly; for instance, showing up on time and business card etiquette in Japan, and post-meeting saunas in Finland signify respect.
• 🧩 Global human resource management involves bridging cultural gaps to create a more homogeneous working environment.
• 📝 Companies use different recruitment ethics: ethnocentric, polycentric, and geocentric approaches to staffing.
• 💼 Geocentric recruitment is efficient for global human resource management and helps build strong intercultural relationships.
• 💰 Compensation for international positions includes base salary, foreign service premium, and various allowances.
• 🏡 Allowances may cover hardship, housing, education, and cost of living, ensuring a comfortable adjustment to a new country.
• 🏥 Employees may receive the same level of medical and pension benefits abroad as in their home country.
• ✈️ Leave policies for overseas assignments include regular vacation, annual home leave, and restaurant leave.
• 📚 Training is crucial for integration into the new position, offered through customized or standardized procedures.
• 📈 Human resources nurture employee growth by setting goals, analyzing performance, and avoiding assignment failures.

Q & A

What is considered disrespectful when showing up for a meeting in Japan?

Playing with your business card during a meeting is seen as disrespectful in Japan.

How does a sauna invitation after a meeting reflect respect in Finland?

Being invited to join business partners in a sauna after a meeting is a sign of respect in Finland, indicating a more personal connection.

What are the three steps that human resource managers go through to ensure the company resonates equality?

The three steps are recruitment, payment, and training, which are crucial for establishing a homogeneous working environment and respecting cultural diversity.

What is an ethnocentric approach in recruitment?

An ethnocentric approach in recruitment involves companies placing their home country employees into host country positions.

What is the opposite of an ethnocentric approach in recruitment?

The opposite of an ethnocentric approach is a polycentric view, where companies look to directly employ locals in the host country.

What is geocentric recruitment and how does it benefit a company?

Geocentric recruitment is a mix of both ethnocentric and polycentric staffing approaches, allowing companies to use their global human resource management efficiently and build strong relationships between different cultures.

What are the three parts of payment for an employee working internationally?

The three parts of payment include base salary, foreign service premium, and allowances.

What is a foreign service premium and how does it help an employee abroad?

A foreign service premium is a percentage of the base salary paid to help employees live in an unfamiliar country, deal with new cultures and languages, and adapt to new work habits.

What are the four types of allowances an employee may receive while working internationally?

The four types of allowances are hardship, housing, education, and cost of living allowances.

What kind of benefits can an employee expect to receive abroad that are similar to those in their home country?

An employee can expect to receive the same level of medical and pension benefits abroad as they do in their home country.

What are the different types of training methods that a company might use for an international employee?

Training methods can include passive methods like classroom instruction or seminars, and active methods such as simulations.

Why is it important for human resources to nurture an employee's growth within the company?

Nurturing an employee's growth is important to help them reach their goals, analyze their performance, and avoid assignment failures, thus ensuring the success of international assignments.

What role does international human resource management play in the overall success of a company?

International human resource management is integral to a company's holistic approach, driving its growth and development by effectively managing a diverse workforce.