Major Problem with modern Smartphones - Industry needs to address

Summary

In this video, Ranit addresses a pervasive issue in the smartphone industry: the appearance of green or pink lines on OLED screens after a year or so of use, rendering devices unusable. The problem spans across brands, including high-end models like the iPhone 13 Pro. Ranit criticizes the industry's lack of accountability, as these issues often emerge post-warranty. He suggests extended warranties and paid extensions as solutions, emphasizing the need for brands to stand behind the quality and longevity of their products.

Takeaways

• 📱 The smartphone industry is facing a widespread issue with green line defects on OLED screens affecting multiple brands.
• 🔍 The issue is not limited to budget phones but also affects premium models, including Apple's iPhone 13 Pro.
• 📉 Historically, OLED screens were problem-free, but the issue has emerged in the last four years, possibly due to cost-cutting measures in manufacturing.
• 💡 The green line issue typically appears after the warranty period, leaving consumers with the high cost of screen replacement.
• 🤔 Brands are aware of the problem but have not provided concrete data or explanations for the cause of the issue.
• 📉 A secondary issue is the failure of smartphone motherboards after two years, affecting reliability.
• 📉 The problem is not isolated to any single brand, indicating a potential industry-wide manufacturing or quality control issue.
• 📉 The occurrence of these issues is eroding consumer trust in smartphone brands.
• 📈 The speaker suggests that brands should offer extended warranties, with at least 2-3 years for premium smartphones.
• 💰 Brands could offer paid extended warranty options, providing consumers with peace of mind and potentially generating additional revenue.

Q & A

What is the main issue discussed in the video?

The main issue discussed in the video is the green line problem on smartphone displays, which makes them unusable, and the problem is widespread across various brands including Samsung, OnePlus, Motorola, and even Apple's iPhone 13 Pro.

What is the typical timeline for the green line issue to appear?

The green line issue typically appears after a smartphone has been used for a year or a year and a half, often after the warranty period has expired.

What is the proposed solution for the green line issue by the video creator?

The video creator suggests that smartphone brands should offer extended warranties, with at least 2 years for budget phones and 3 years for premium phones, and provide an option for paid extended warranty.

Why does the video creator think the green line issue is a significant problem for the smartphone industry?

The video creator believes the green line issue is significant because it erodes trust in smartphone brands, affects the usability of expensive devices, and occurs after the warranty period, leaving customers with high repair costs.

What historical context does the video provide regarding OLED screens?

The video mentions that OLED screens have been used in smartphones for about 14-15 years without the green line issue, but it started appearing about four years ago, suggesting a change in manufacturing processes to lower costs.

How does the video creator suggest brands demonstrate confidence in their products' longevity?

The video creator suggests that brands should offer extended warranties and paid extended warranty options as a way to demonstrate confidence in their products' longevity and quality.

What is the secondary issue mentioned in the video along with the green line problem?

The secondary issue mentioned is the failure of smartphone motherboards after two or more years, which also occurs after the warranty period in many cases.

Why does the video creator believe the industry is ignoring the green line issue?

The video creator believes the industry is ignoring the green line issue because brands consider it a small percentage of units affected and because it often occurs after the warranty period, so they do not have to take responsibility for it.

What is the video creator's opinion on the industry's response to the green line issue?

The video creator thinks the industry's response is inadequate, as they are brushing off the issue as minor and not providing concrete data or taking accountability for the problem.

What is the video creator's suggestion for brands regarding the green line issue and warranty?

The video creator suggests that brands should be more accountable and offer extended warranties by default, as well as provide options for paid extended warranties to give customers peace of mind and cover the green line issue.