The Future Of AI Agents With Dharmesh Shah | INBOUND 2024

Summary

In a keynote at INBOUND, Dharmesh Shah, HubSpot's CTO, celebrates the company's 18th anniversary and reflects on the rapid advancements in AI, particularly in the past year. He introduces 'Agent.AI', a professional network for AI agents, and 'Agent Builder', a tool enabling anyone to create their own AI agents without coding. Shah envisions a future where AI agents collaborate with humans, amplifying human capabilities rather than replacing them, and predicts widespread adoption of AI agents in various business applications.

Takeaways

• 🎉 HubSpot celebrated its 18th anniversary and has a history of memorable moments at INBOUND.
• 👨‍👦 The speaker humorously compared the growth of his son to the evolution of AI, from a 'tiny language model' to a 'teenage language model'.
• 🚀 A decade ago, HubSpot launched its CRM, and more recently, a year ago, it introduced products with generative AI like ChatSpot, which has evolved into Breeze Copilot.
• 📈 AI models are advancing rapidly, with larger parameters and context windows, enabling better reasoning and writing capabilities.
• 💡 Moore's Law, which predicted computers would double in power every 18 months, has been outpaced by AI models, which are doubling in capabilities every six months.
• 🌟 OpenAI's new model, GPT-O1, has been launched, offering impressive reasoning abilities at a PhD level.
• 🔄 AI models are becoming multimodal, interpreting images, audio, and video, not just text inputs, enhancing their functionality.
• 🤖 AI agents are defined as software that uses AI and tools to accomplish goals requiring multiple steps, and they are becoming more accessible and capable.
• 🌐 Agent.AI is introduced as a professional network for AI agents,预示着未来的团队将由人类和AI代理混合组成.
• 🛠️ Agent Builder is announced, allowing non-developers to easily create AI agents,预示着AI的进一步民主化和普及化.

Q & A

What significant milestone did HubSpot recently celebrate?

HubSpot turned 18 years old this past June.

What was launched 10 years ago at HubSpot?

The HubSpot CRM was launched 10 years ago.

What is the significance of the year mentioned in the context of AI?

The speaker refers to this year as the year of AI agents, highlighting the rapid advancements in AI technology.

What does Moore's Law state, and how does it relate to AI?

Moore's Law states that computers double in power every 18 months. The speaker notes that AI models are doubling in capability every six months, indicating faster growth in AI technology.

What are some examples of different AI models mentioned?

Examples include OpenAI's GPT for reasoning, Claude 3.5 for writing, Google Gemini for large context windows, and Llama for being open source.

What new model was launched by OpenAI, and what is its capability?

OpenAI launched a new model called GPT o1, which is capable of graduate-level reasoning and can share its thought process.

What is an AI agent as defined in the presentation?

An AI agent is software that uses AI and tools to accomplish a goal that requires multiple steps.

What is the purpose of the conversion rate optimizer agent?

The conversion rate optimizer agent analyzes a webpage and provides suggestions to improve conversion rates based on its expertise.

How does the company research agent assist sales representatives?

The company research agent gathers information from various online sources about a company, compiling it into a comprehensive report to save time for sales reps.

What is the Agent Builder, and who can use it?

Agent Builder allows users to create their own AI agents easily, and it is designed for anyone, not just developers, to build agents with a few clicks.