IELTS LISTENING PRACTICE TEST 2024 WITH ANSWERS | 13.09.2024

Summary

The transcript outlines an audio test, starting with instructions about answering questions based on different recordings. The first section focuses on a customer complaining about a faulty camera purchased from a store, covering details like order information, product issues, and the customer service response. Later sections guide a tour of a castle, discuss a university form, describe various sports in Ireland like hurling and Gaelic football, and mention campus resources. Overall, the recordings emphasize problem-solving, historical insights, and cultural experiences through dialogue and descriptions.

Takeaways

• 📞 The woman, Susan York, calls to complain about a product she bought from Smart Electricals, expressing dissatisfaction with the item.
• 📄 Susan provides her contact details and purchase information, including her home address, mobile number, and the product's order reference number, DMX843.
• 📷 The purchased item is a digital camera, Aqua Powershot model in silver, delivered on February 1st, but ordered online on January 15th.
• 🛡️ Susan didn't buy additional insurance, as the camera came with a four-star policy covering it for three years.
• 💾 The camera was missing one memory card, as there were supposed to be two in the package.
• 💧 The camera, marketed as waterproof, malfunctioned when used underwater, ruining the device.
• 💼 Susan also found a scratch on the camera's protective case and requested a refund rather than a repair.
• 🏰 In section two, a tour guide discusses the layout and attractions of Bestley Castle, including Water Gardens, Deer Park, and a museum.
• 💸 Admission to Bestley Castle is £6.50 for adults, with discounts for students and seniors, while children under 8 enter for free.
• 🏆 The guide outlines upcoming events at Bestley Castle, such as a medieval festival, a rock concert, and a charity archery contest.

Q & A

What is the purpose of the test mentioned at the beginning of the transcript?

The test is designed to assess the ability to answer questions based on different recordings. Participants will have time to read instructions and questions, but the recordings will only be played once.

Who is the first person speaking in the conversation about a complaint?

The first person speaking is Mike from Smart Electricals, who is assisting a customer, Susan York, with a complaint regarding a product she purchased.

What issues did Susan York have with the camera she purchased?

Susan York experienced three issues: the camera came with one memory card instead of two, it got damaged when used underwater despite being advertised as waterproof, and the protective case was scratched.

What was Susan York's preferred resolution for her complaint?

Susan York preferred to receive a refund rather than a replacement or repair of the faulty camera.

What attractions can be found at Bley Castle according to the tour guide?

At Bley Castle, visitors can explore the Water Gardens, Deer Park, Castle Museum, picnic area, children's play area, and an award-winning restaurant. There is also a gift shop by the exit.

What special events are mentioned that take place at Bley Castle?

Events at Bley Castle include a summer Medieval Festival, concerts (rock and jazz), a haunted castle event in October, a fireworks display on November 5th, and a charity archery contest on May 1st.

What is the admission fee structure for visiting the castle?

Admission to the castle grounds is free, but entry to the castle itself costs £6.50 for adults, with a 10% discount for students and retirees. Children under 16 pay half the adult price, and children under 8 enter for free.

What were the students discussing in the university segment of the transcript?

The students were evaluating their university course by filling out a form, rating various aspects such as course organization, teacher flexibility, friendliness, and the usefulness of the campus library.

What are some key features of the off-campus library mentioned by the students?

The off-campus library has sections for new publications, periodicals, a reference section, a management section, and a fiction section. It also includes facilities such as photocopiers and a multimedia room.

What is hurling, as described by the lecturer?

Hurling is described as a fast-paced field game, considered over 3,000 years old, played with a stick called a hurle and a ball called a 'schlitter'. Points are scored by getting the ball into the net or over the goalposts.