Taking Table Reservation - Food and Beverage Services
Summary
TLDRKate from Eltona Restaurant confirms a reservation with Ella Miranda for November 28th at 11 am. The reservation is for 10 guests in an open area to celebrate a nephew's birthday, with a request for a chocolate cake. Ella provides her contact details, and a 30% down payment of 3,000 pesos is settled via GCash. Kate later calls to reconfirm the reservation details and ensure everything is in order for the upcoming event.
Takeaways
- 😀 Kate, a representative from Eltona Restaurant, is handling a reservation request.
- 📅 Ella Miranda books a reservation for November 28th at 11:00 AM.
- 🎉 The occasion for the reservation is a birthday celebration for Ella's nephew.
- 🍰 A chocolate cake is requested for the event upon arrival.
- 📍 Ella prefers an open area for the reservation.
- 👨👩👧👦 The reservation is for a party of 10 guests.
- 📞 Ella provides her contact number as 098-7766-5543.
- 📧 Ella's email address is confirmed as [email protected].
- 💰 A 30% down payment is required for the reservation, amounting to 3,000 pesos.
- 💵 Ella opts for an online transfer via GCash for the advance payment.
- 🔔 Kate confirms the payment and will call Ella before the reservation date to reconfirm.
Q & A
What is the name of the person making the reservation?
-The name of the person making the reservation is Ella Miranda.
What is the date and time of the reservation?
-The reservation is on November 28th at 11 o'clock in the morning.
How many people are expected at the reservation?
-There are 10 people expected at the reservation.
What is the occasion for the reservation?
-The occasion for the reservation is a celebration of Ella Miranda's nephew's birthday.
What type of area is requested for the reservation?
-An open area is requested for the reservation.
Is there a special request for the reservation?
-Yes, a special request for a chocolate cake upon arrival is made.
What is the contact phone number provided for the reservation?
-The contact phone number provided is 098-7766-5543.
What is the email address associated with the reservation?
-The email address associated with the reservation is [email protected].
What is the total amount of the reservation?
-The total amount of the reservation is 10,000 pesos.
What is the required down payment for the reservation?
-A down payment of 30 percent, which is 3,000 pesos, is required for the reservation.
What payment methods are accepted for the advance payment?
-The accepted payment methods for the advance payment are GCash, PayMaya, and online bank transfer.
How will the restaurant confirm the reservation and payment?
-The restaurant will call back to confirm the reservation and payment before the reservation date.
Outlines
📅 Reservation Confirmation at Eltona Restaurant
The script details a phone conversation between Kate from Eltona Restaurant and Ella Miranda, who is making a reservation. Ella books a table for 10 people on November 28th at 11 AM for her nephew's birthday celebration. She requests a chocolate cake and specifies a preference for an open area. Ella provides her contact information, including phone number 0987-7665-543 and email address [email protected]. A 30% down payment of 3,000 pesos is required, which Ella agrees to and settles via online transfer. The restaurant confirms the payment and assures Ella of a callback before the reservation date.
📞 Pre-Reservation Call from Eltona Restaurant
In this follow-up call, Kate from Eltona Restaurant contacts Ella Miranda to confirm the details of her upcoming reservation. Kate reiterates the reservation information: a table for 10 in an open area on November 28th, 2021, at 11 AM, with a request for a chocolate cake. Ella confirms that all the details are accurate, and there are no changes or additional requests. The call ends with Kate thanking Ella for choosing Eltona Restaurant and looking forward to her visit.
Mindmap
Keywords
💡Reservation
💡Availability
💡Preferred Area
💡Occasion
💡Request
💡Guests
💡Contact Information
💡Down Payment
💡Total Amount
💡Advance Payment
💡Confirmation
Highlights
Kate from Eltona Restaurant confirms a reservation for Ella Miranda.
Ella requests a reservation for November 28th at 11 AM.
Kate checks availability and confirms an available table for the requested date and time.
Ella prefers an open area for the reservation.
The reservation is for celebrating Ella's nephew's birthday.
Ella requests a chocolate cake for the occasion.
The reservation is for 10 guests.
Ella provides her contact information, including phone number and email address.
Kate repeats Ella's contact information for confirmation.
A 30 percent down payment is required for the reservation.
The total amount for the reservation is 10,000 pesos, with a 3,000 peso deposit.
Ella agrees to the down payment and inquires about payment methods.
Eltona Restaurant accepts online transfers through GCash, PayMaya, and bank transfer.
Kate provides the restaurant's GCash account number for the payment.
Ella completes the payment and Kate verifies the transaction.
Kate calls back to confirm the reservation details with Ella.
The final confirmation includes the reservation date, time, number of guests, and special requests.
Kate assures Ella that they will call before the reservation date.
Transcripts
uh
good morning eltona restaurant this is
kate speaking how may i help you
hi good morning i would like to book for
a reservation
okay mom may i ask your complete name
yeah sure my name is ella miranda okay
mom ella may i know when and what time
is your reservation
on november 28th at 11 o'clock in the
morning
okay hold on mom i will just check if we
still have an available table on that
time okay sure
thank you for waiting mom i'm glad to
tell you that we still have an available
table for your preferred date and time
mom let me know what is your preferred
area
um
open area is fine
okay mom is there an occasion
oh yeah yeah we're going to celebrate my
nephew's birthday
okay mom do you have any requests to
make
yes i request for a chocolate cake a
panoramic okay mom how many guests are
we expecting
just 10 people
ok mom by the way may i know your phone
number and your email address oh yeah
sure my phone number is 098-7766-5543
and my email address is miranda
gmail.com
okay mom let me repeat that your phone
number is 0987-7665-543
and your email address is elamiranda
gmail.com is that correct mom yes
is there any capital letter in your
email address there's no capital letter
all right mom let me just repeat your
information for clarification
for miss ella miranda your reservation
is on november 28th at 11 o'clock in the
morning a birthday celebration in an
open area for 10 people and you request
for a chocolate cake upon arrival are
all of this information correct mom
yes all right mom upon reservation we
require at least 30 percent down payment
is that okay ma'am it is fine how much
is really the total amount of your
reservation is 10 thousand pesos
you just need to pay the thirty percent
which is the three thousand tests
all right that will be fine
thank you mom how will you settle the
advance payment ma'am
do you accept online transfer yes ma'am
we have gcash p maya and online bank
transfer account
all right then jesus is more convenient
please give your jikash account okay mom
here is our gcash account number
zero nine one three five seven nine two
four six eight please indicate your name
or the host name and event you will pay
for
all right payment done
just hold on a moment
and i will verify the payment
all right mom the payment has been
received thank you oh great so it's all
set yes ma'am we will call you back to
this before your set reservation date
okay that would be great thank you for
choosing eltonel restaurant and we'll
see you in november 28th thank you and
have a nice day
good afternoon may i speak with miss
ella miranda
this is kate from elton restaurant i'm
just calling you back in regards with
your reservation this coming sunday
november 28th
all right mom let me just repeat the
information you have given us
a reservation for miss ella miranda your
phone number is 0987-766-5543
and your email address is ella miranda
gmail.com you book for a table of 10 in
an open area on november 28 2021 this
coming sunday at exactly 11 o'clock in
the morning then a request of a
chocolate cake upon arrival are all of
this information still accurate mom
do you have any changes or any
additional requests
all right mom thank you for choosing
eltonel restaurant we'll see you this
sunday november 28th thank you and have
a nice day
関連動画をさらに表示
Inside Miami's Exclusive Padel Club - You Won't Believe What's Coming!
HANDLING RESERVATION CALL | LPU-Batangas | SydneyVB_
What is the Maratha quota issue & what's behind fresh agitation, violence in Maharashtra?
Reality of Reservation | Open Letter
Proposes Exclusion of Creamy Layer Among SC/STs from Reservations | Know all about it | UPSC
🔴TRISTES ÚLTIMAS NOTICIAS KATE MIDDLETON DESDE HOSPITAL Y PRÍNCIPE WILLIAM CONFIRMA ENFERMEDAD
5.0 / 5 (0 votes)