How to Write a Business Plan - Entrepreneurship 101

Gillian Perkins
26 Mar 201911:31

Summary

TLDRIn this insightful video, Gillian Perkins shares her journey from starting a business with no resources to developing a streamlined process for creating effective business plans. She outlines six essential sections, including an overview, company message, marketing strategy, product description, production details, and goals. Perkins emphasizes the importance of clarity, strategic planning, and simplicity, offering a free template to help entrepreneurs organize their business and grow strategically.

Takeaways

  • 🚀 Starting a business with no money, skills, or plans can be challenging, but it's possible to create success through perseverance and clarity of objectives.
  • 📝 Writing a business plan, even if initially messy and time-consuming, helps in creating clarity about the business's objectives and strategies.
  • 🔑 After two years of working on a business plan, the speaker was able to double the size of their business, demonstrating the power of planning and strategic growth.
  • 🛠️ The speaker has developed a streamlined system for writing business plans, making the process faster, simpler, and more practical.
  • 📚 A business plan should consist of six main sections: Overview, Message, Marketing, Product, Production and Delivery, and Goals.
  • 🏢 The Overview section should include the company's structure, location, basic operations, mission, and a chart of accountability for major tasks.
  • 📣 The Message section is crucial for defining the company's communication to customers, including the problem solved, the result created, and the company's unique selling proposition.
  • 🎯 In the Marketing section, it's important to define the target market, including demographics, psychographics, and where these customers can be found.
  • 📈 The Product section should focus on the main product, describing what it is, the result it creates, and the impact it has on customers' lives.
  • 🎯 Goals should be specific, measurable, achievable, relevant, and time-bound (SMART), and can include sales numbers, revenue, profit, customer impact, and development.
  • 📝 The speaker emphasizes the importance of writing a business plan to identify unknowns and to keep the business organized and strategic, rather than avoiding it due to perceived complexity.

Q & A

  • What was the initial condition when the speaker started their first business?

    -The speaker started their first business with no money, no skills, no plans, and barely any ideas.

  • What did the speaker realize was essential after working for several years?

    -The speaker realized that having a plan was essential, even though the initial plan was messy and not very useful, it helped them create clarity about their business objectives.

  • How did the speaker's business grow within two years after creating a plan?

    -Within two years, the speaker's business more than doubled in size, they hired a staff of a dozen people and attracted hundreds of new customers.

  • What are the six main sections of a business plan according to the speaker?

    -The six main sections of a business plan are: 1) Overview, 2) Message, 3) Marketing, 4) Product, 5) Production and Delivery, and 6) Goals.

  • What should be included in the overview section of a business plan?

    -The overview section should include the company's business, structure, location, a brief description of the company's activities, its mission, and a chart of accountability.

  • Why is the company's mission important in a business plan?

    -The company's mission is important because it is the driving force behind the business plan, focusing all plans towards achieving it.

  • What is the purpose of defining the company's message in the business plan?

    -Defining the company's message is crucial for communicating clearly with customers, understanding who the customers are, how the company fits into their lives, and how it can help solve their problems.

  • What are the key elements to include when defining the target market in the marketing section of the business plan?

    -The key elements to include are demographics, psychographics, estimated size of the target market, and where these customers can be found.

  • What is the significance of having a visibility strategy, lead generation strategy, and conversion strategy in the marketing section?

    -These strategies are significant for explaining how potential customers will learn about the brand, how contact will be established with them, and how to turn leads into paying customers.

  • Why does the speaker recommend focusing on one main product in the product section of the business plan?

    -Focusing on one main product simplifies business development and allows for a more structured approach to selling and marketing the product.

  • What should be the approach to setting goals in the final section of the business plan?

    -Goals should be specific, measurable, and have a deadline. It's recommended to set both one-year and five-year goals to have both short-term and long-term objectives.

  • What advice does the speaker give regarding the length and complexity of a business plan?

    -The speaker advises to keep the business plan short and relatively simple to ensure it remains useful and is more likely to be referred back to.

  • What is the speaker's final recommendation for those who are yet to write their business plan?

    -The speaker recommends downloading and printing out the provided business plan outline, scheduling time to fill it out, and not to put off writing the business plan as it can have a significant long-term impact.

Outlines

00:00

🚀 Starting a Business from Scratch

The speaker shares their journey of starting a business with no initial resources, skills, or concrete plans. After years of self-employment, they developed a business plan that, despite being messy and time-consuming, provided clarity on business objectives and strategies. This process led to significant business growth within two years, including expanding the team and customer base. The speaker has since refined the business planning process, making it more streamlined and practical. They introduce a six-section business plan and suggest starting by jotting down ideas for each section before compiling them into a cohesive document.

05:02

📝 Crafting a Business Plan: Structure and Strategy

The speaker outlines the six main sections of a business plan: an overview, marketing, product, production and delivery, and goals. They emphasize the importance of starting with a clear understanding of the company's mission as the driving force behind the plan. The overview should include company structure, location, and a brief description of operations. The speaker also details the need for a chart of accountability, defining who is responsible for key tasks. The second section focuses on the company's message, targeting customers, and how the company fits into their lives by solving problems and creating desired results. The third section delves into marketing strategies, including visibility, lead generation, and conversion strategies, highlighting the importance of identifying target customers and effective marketing channels.

10:03

🎯 Defining Products and Setting Business Goals

The speaker advises focusing on a primary product for the business, describing its results and impact on customers' lives. They recommend identifying the main product and detailing its benefits and effects, followed by an overview of other products offered. The final section of the business plan should include setting specific, measurable goals with deadlines rather than attempting complex projections, which can be challenging for new or small businesses. The speaker encourages simplicity and practicality in the business plan to ensure it remains a useful tool for strategic growth and organization.

🌟 Final Thoughts on Business Planning

The speaker concludes by emphasizing the importance of not overcomplicating the business plan and keeping it concise to ensure it remains a useful document. They acknowledge that it's normal not to know all the answers when starting the planning process and view the business plan as a tool for discovery and clarity. The speaker provides a free, neatly organized outline for viewers to download and use as a template for their own business planning. They also encourage viewers to take action by scheduling time to complete the plan, as it can significantly impact the organization and strategic direction of their business.

Mindmap

Keywords

💡Business Plan

A business plan is a formal document that outlines a company's goals, strategies, market positioning, and financial forecasts. In the video, it is the central theme, with the speaker detailing the process of creating one, emphasizing its importance for organizing a business and strategically increasing profits. The speaker provides a step-by-step guide on the six main sections of a business plan, illustrating its practical application in growing a business.

💡Objectives

Objectives refer to the specific goals or aims that a business intends to achieve. In the context of the video, the speaker mentions that writing a business plan helped in creating clarity about the objectives of the business and how to reach them, which is crucial for the direction and focus of entrepreneurial efforts.

💡Marketing

Marketing is the process of promoting and selling products or services, including market research and advertising. The video discusses the importance of defining a marketing strategy within a business plan, which includes understanding the target market, visibility, lead generation, and conversion strategies to attract and retain customers.

💡Target Market

The target market consists of the specific group of potential customers toward whom marketing efforts are directed. In the script, identifying the target market by demographics and psychographics is highlighted as a critical step in the marketing section of the business plan, essential for tailoring products and messages to the right audience.

💡Product

A product can be a physical good, a digital item, or a service offered by a business. The video emphasizes the need to identify and focus on a primary product that creates a specific result and impact on customers' lives, which is central to structuring the business's marketing message and strategy.

💡Result

In the context of the video, a result refers to the outcome or benefit that a customer receives from using a product or service. The speaker advises describing the result created by the product as part of the business plan to communicate the value proposition to the target market.

💡Impact

Impact refers to the effect or influence that a product or service has on a customer's life beyond the immediate result. The video script uses the example of a vacuum cleaner, where the result is clean floors, but the impact is a cleaner, healthier living environment and increased confidence in hosting guests.

💡Accountability

Accountability in a business context means holding individuals responsible for specific tasks or outcomes. The video mentions creating a chart of accountability in the business plan to outline who is in charge of major tasks such as marketing, operations, and finances, ensuring clear responsibility分配.

💡Mission

A mission statement defines the core purpose of a business and its primary goals. The video script emphasizes the importance of including a mission in the business plan as it serves as the driving force behind all business activities and plans, providing a clear direction and focus.

💡Strategic Growth

Strategic growth involves expanding a business in a planned and systematic way to achieve long-term objectives. The video encourages viewers to use the business plan as a tool for organizing and strategically increasing profits and growing towards set goals, illustrating the script's emphasis on strategic planning for business development.

💡Profits

Profits refer to the financial gain or positive financial outcome achieved by a business. In the video, the speaker discusses the business plan's role in organizing a business to increase profits strategically, highlighting the practical benefits of a well-thought-out business plan for financial success.

💡Goals

Goals are the specific, measurable objectives that a business aims to achieve within a certain timeframe. The video suggests setting both one-year and five-year goals in the business plan, such as sales numbers, revenue, and customer impact, to provide a clear path for the business's short-term and long-term development.

Highlights

Starting a business with no money, skills, or clear ideas can be challenging but rewarding.

Creating a business plan, even if initially messy and time-consuming, can provide clarity on objectives and strategies.

After two years with a plan, the business had doubled in size, with a staff of twelve and hundreds of new customers.

Developing a streamlined system for business planning makes the process faster, simpler, and more practical.

A business plan consists of six main sections: Overview, Message, Marketing, Product, Production and Delivery, and Goals.

The Overview section should include the company's structure, location, and a brief description of its operations.

A company's mission is crucial as it defines the driving force and goals of the business plan.

The Accountability chart outlines who is responsible for major tasks in marketing, operations, and finances.

Defining the company's message is key to communicating effectively with customers and standing out in the market.

Identifying the problem your company solves and the results it creates for customers is essential for a clear value proposition.

The Marketing section should detail the target market's demographics, psychographics, and where they can be found.

A visibility strategy, lead generation strategy, and conversion strategy are vital for turning leads into customers.

Writing a business plan helps uncover unknowns and areas that require further research or development.

Focusing on a primary product simplifies the business development process and marketing message.

Describing the product's result, impact, and how it affects customers' lives is more important than the product itself.

Setting specific, measurable goals with deadlines is more practical than making sales or customer acquisition projections for small businesses.

Keeping the business plan concise and simple ensures it remains a useful tool rather than an overly complicated document.

A neatly organized business plan outline is available for free download to assist in the planning process.

Writing a business plan is a strategic long-term investment that can significantly impact the organization and success of a business.

Transcripts

play00:00

twelve years ago I started my first

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business and I started with absolutely

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nothing I don't just mean I started with

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no money I started with no money no

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skills no plans barely even any ideas

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and let's just say that was a tough way

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to start it's tough to build something

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successful when you don't even know what

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you're trying to build after working for

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myself for several years I finally got

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around to coming up with a plan it was

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messy it took me forever to write and

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honestly not really that useful of the

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finished document but in the process of

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writing the plan allowed me to create a

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lot of clarity for myself about what my

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objectives for the business were and how

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I would reach them within the next two

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years I had more than doubled the size

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of my business

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hiring a staff of a dozen people to run

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it for me and attracting hundreds new

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customers since that time I've written

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quite a few business plans both for my

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own companies and for those of my

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clients and at this point I've developed

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a system to streamline the entire

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process not only making it faster and

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simpler but also way more useful in a

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really practical way if you want to get

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your business organized and start

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strategically increasing your profits

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and growing towards your goals then keep

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on watching this business plan has six

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main sections and I'd recommend that you

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start by scribbling your ideas for each

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on a separate blank piece of paper once

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you get your ideas worked out you can

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create one cohesive document the six

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pages of your business plan are one

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overview to message three marketing for

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product five production and delivery and

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finally it's six goals the first page of

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your business plan will be an overview

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it's going to give a basic understanding

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on what your company does and the

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structure of your company now you're

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seeing me write it down here in my

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sloppy messy handwriting however I typed

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up a nice neat version for you to use

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for yourself so if you want a copy of

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that just check the description down

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below it's completely free and you can

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use it to write your own business plan

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in that first overview page of your

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business plan you want to include your

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business

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your company structure the location

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where you do business and also a brief

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description of exactly what your company

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actually does the next piece of

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information for your company's overview

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is your company's mission and this is

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really important because it's the

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driving force behind your business plan

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it's what all your plans are focused

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towards achieving and if you don't have

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a mission it's like trying to make plans

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to reach a goal without having the goal

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so make sure you don't skip this step

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the final component of the overview page

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is your chart of accountability now this

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chart describes who is accountable for

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which of the major tasks involved in

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running the business and the three main

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areas of count ability and most

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businesses are marketing and sales

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operations and finances the second page

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of your business plan will focus on

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outlining your company's message it's

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really important if you want your

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business to be successful that you have

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a clear idea of what message you are

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working to communicate to your customers

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who are those customers how do you fit

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into their lives and how can you help

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them solve a problem that they're facing

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and create a result that they're looking

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for as you can see here the questions

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that you'll want to answer on this page

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of your business plan include what

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problem does your company solve for your

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customers what result does your company

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create for those customers how does your

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company create those results who does

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your company serve why do you do what

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you do why should your customers choose

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you over your competition and then

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finally what is your company's step by

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step plan for creating those results for

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the customer or what is your proprietary

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system this both helps to answer the

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question what sets you apart from your

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competition and it also shows your

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customers how you're going to create

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those results that you're promising

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which will give them much greater

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confidence in your ability to create the

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results okay now let's move on and talk

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about the third page of your business

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plan this page focuses on marketing and

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generating sales first of all you'll

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want to define your target market by

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their Democrat

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and their psychographics demographics

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are attributes such as their age their

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income where they live

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whereas psychographics have to do with

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their interests their desires and their

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fears here you'll also want to include

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an estimated size of your target market

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and even more important that that is

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where you have identified that you can

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find groups of those target customers

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and here's a little big hint if you

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haven't yet figured out where you can

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find groups of those customers be it

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online or off you're probably going to

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have trouble successfully marketing your

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product or service that you sell so if

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you come to this part in the business

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plan and you don't know what to put here

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you're probably gonna want to do some

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research and make sure that this target

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customer that you have defined with the

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demographics and the psychographics if

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someone who you actually can find groups

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of because if you can't find a group of

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them then you might want to consider

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redefining that target customer and

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slightly pivoting your marketing

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position the final three pieces of

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information that I recommend you include

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on this page of your business plan are

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your visibility strategy which explains

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how people will first learn about your

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brand and about your products your lead

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generation strategy which explains how

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you will establish contact with the

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people who have discovered your brand

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and then finally your conversion

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strategy which is essentially your sales

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strategy explains how you're going to

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turn those leads that you've generated

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into paying customers

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here is a quick aside as you're working

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through this business plan for yourself

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it's more than likely that you won't

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know the answers to all of these

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questions and you won't have all these

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things figured out yet and I just want

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to let you know that that is completely

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alright and actually one of the main

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purposes of writing your business plan

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is

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to become aware of those things that you

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haven't thought about yet or that you

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haven't figured out that you don't know

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because only once you're aware of what

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you don't know will you be able to

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figure those things out so don't put off

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writing the business plan because you

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don't know everything yet but rather

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write the business plan so that you can

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get very clear on exactly what you do

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know and what you need to figure out all

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right

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now let's move on to the fourth page of

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your business plan this page describes

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the product or products that you sell

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and just so we're clear here a product

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could be a physical product or a digital

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product or a service but I'm just using

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the term product in a general sense on

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this page I highly recommend that you

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choose just one a product as your

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business's primary product you might

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sell several different things you might

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even sell hundreds of different things

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but determine what your main product is

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that you're going to Center your

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business's marketing message around and

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really try to structure your business

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around selling the reason that I

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recommend that you do this is that many

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different parts of your business

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development will be much easier if you

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do have one product that is the focus on

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this page of the business plan start by

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first of all identifying what that

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product is and then describing the

play07:00

result that the product creates and

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here's a little hint what your company

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sells is really the result of the

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product creates not the product itself

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after describing the results describe

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the impact of the product create this is

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different than the result itself it's

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instead how the customers life is

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affected by the result of the product

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creates for example if the product that

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you're selling physically is a vacuum

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cleaner then the result of the product

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creates is clean floors but the products

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impact is that your prospect feels

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better about the state of their house

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has a cleaner healthier living

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environment and perhaps feels more

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confident inviting company over once

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you've described those three things for

play07:41

your main product you can move on to

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other products that your company sells

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describing first of all what the product

play07:47

is

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second the result that it creates and

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finally the impact that it has on

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customers lives the sixth and final page

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of your business success plan has to do

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with your goals now if you look at any

play08:00

examples of business plans in the past

play08:01

or read a guide on how to write a

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business plan you might have seen a

play08:05

section that focused on projections so

play08:08

sales projections or new customer

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acquisition projections or market share

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projections and if you've tried to write

play08:15

a business plan in the past and you

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tried to write a section you may have

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found it very difficult and chances are

play08:20

that's because you're running a small

play08:22

business or maybe you've just started

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your business and it's really difficult

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to make accurate projections or

play08:28

projections at all for that matter if

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you don't have any data to base them on

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and that's why I'd recommend that if you

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are just starting your company or you've

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only been in business for a couple of

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years then instead of trying to create

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projections you instead simply set goals

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you can decide exactly how long you want

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to make your goals for but a good place

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to start would be to set some one-year

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goals and also some five-year goals that

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way you know what you need to work on

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right now but you also know where you're

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aiming longer-term for each time frame

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you can set whatever goals you'd like

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however some that I might recommend our

play08:59

number of sales total revenue profit

play09:03

impact in terms of the number of

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customers who you help or how wide you

play09:08

spread your message and development

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which could be the extent to which

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you've advanced the product that you

play09:14

create and offer or to what extent

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you've built your company and of course

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when setting goals it's always important

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to set specific measurable goals and to

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set a deadline for when you're planning

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to reach somebody all right that's

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everything you need to include in your

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business plan as you can see it's six

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simple pages and you probably already

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know most of the information that will

play09:36

be going into this business plan already

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there are many other pieces of

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information that you may want to include

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in your business plan and of course

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you're more than welcome to include any

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relevant information that describes how

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you successfully run your

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and how you plan to reach your goals

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however my final piece of advice for you

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is to make sure that you don't over

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complicate things more words are not

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better in fact your business plan will

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be the most useful if you keep it short

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and relatively simple because if you

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write a document that's 20 40 or more

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pages long chances are high that nobody

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will ever even go back and read it ever

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again as I mentioned earlier on I put a

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neatly organized outline of this

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business plan together for you there's a

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link in the description below where you

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can download it for free if you have any

play10:22

feedback on it be sure to let me know

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I'd recommend that you download it and

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print it out now and to schedule some

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time on your calendar so that you

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actually get around to filling it out

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because writing a business plan is one

play10:32

of those things that can have a big

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long-term impact on your business but

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because it isn't actually urgent you

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might put it off indefinitely and until

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you make the time to write your business

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plan your business will continue to be

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disorganized and not as strategic as it

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could be all right well that is

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everything for today's video if you

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enjoyed this video or found it helpful

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then please hit that like button to let

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me know and also consider subscribing to

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my youtube channel I make two videos

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here every single week about

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entrepreneurship success and personal

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development and if you like this video

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and you won't want to miss the next one

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thank you so much for watching my name

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is Gillian Perkins and I look forward to

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seeing you again next time

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[Music]

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you

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