Eric Siegel answers eight questions about predictive analytics

Eric Siegel
15 Feb 201308:49

Summary

TLDRErich Segal's book 'Predictive Analytics' explores the power of predicting individual behaviors to drive organizational success. Organizations use predictive models to make decisions, enhancing sales, healthcare, crime-fighting, and even political campaigns. Segal discusses the importance of big data in creating accurate models and touches on the ethical considerations of this powerful tool. He also highlights advancements like uplift modeling and ensemble models, showcasing IBM's Watson as an example of predictive analytics in action.

Takeaways

  • 📚 The book 'Predictive Analytics' by Erich Segal explores the power of predicting individual behaviors to drive organizational success.
  • 🏆 Organizations across sectors like business, government, healthcare, and law enforcement use predictive analytics to make personalized decisions that reduce risk and increase efficiency.
  • 👥 Two key groups benefit from predictive analytics: organizations that use it for strategic decision-making and individuals who are the subjects of these predictions.
  • 🔎 Predictive analytics is not just about forecasting but also about influencing outcomes by making data-driven, individual-specific decisions.
  • 📈 The more data an organization has, the better its predictive models become, as data represents the collective experience that fuels accurate predictions.
  • 🌐 Big data is crucial for predictive analytics as it provides the extensive information needed to train and refine predictive models.
  • 🤓 The Obama campaign's use of predictive analytics during the election is highlighted as a successful example of using individual predictions to influence voter behavior.
  • 💡 Predictive analytics can reveal sensitive insights about individuals, raising important questions about privacy and the ethical use of such power.
  • 🚀 Uplift modeling, a subset of predictive analytics, focuses on predicting how individuals will respond to specific treatments or interventions.
  • 🤖 Ensemble models, which combine multiple predictive models, are a trending technique in predictive analytics for improving the accuracy and reliability of predictions.
  • 💡 IBM's Watson, which used ensemble models and predictive analytics, successfully competed against human champions on the TV quiz show Jeopardy, demonstrating the potential of these technologies.

Q & A

  • What is the definition of predictive analytics according to Erich Segal?

    -Predictive analytics is defined as the power to predict who will click, buy, lie, or die. It involves making per person predictions to drive decisions in various sectors such as business, government, healthcare, and law enforcement.

  • Who are the two kinds of people that care about predictive analytics?

    -The two kinds of people who care about predictive analytics are organizations that win by making per person predictions to drive decisions, and everyone else who is being predicted upon by these organizations.

  • How do organizations benefit from using predictive analytics?

    -Organizations benefit from predictive analytics by decreasing risk, making healthcare more robust, toughening crime-fighting, boosting sales, and gaining more votes in presidential campaigns.

  • What is the relationship between big data and predictive analytics?

    -Big data provides the extensive experience or collective experience of an organization from which predictive models are created to make individual predictions more accurate or precise.

  • What is the difference between forecasting and predictive analytics?

    -Forecasting predicts overall outcomes, whereas predictive analytics focuses on making per person decisions to influence individual behavior or outcomes.

  • How did the Obama campaign use predictive analytics differently from Nate Silver?

    -While Nate Silver made forecasts for overall state outcomes, the Obama campaign used predictive analytics to make per voter decisions, focusing on persuading individual voters.

  • What is uplift modeling in the context of predictive analytics?

    -Uplift modeling, also known as predict persuasion modeling, predicts how likely a particular treatment or campaign contact will make a positive difference for an individual, such as persuading a voter or influencing a medical treatment outcome.

  • What is an ensemble model in predictive analytics?

    -An ensemble model is a method where multiple predictive models are grouped together to make decisions collectively, improving the accuracy and robustness of the predictions.

  • How did IBM's computer Watson use predictive analytics to compete on Jeopardy?

    -Watson used predictive modeling and ensemble models to predict the correct answers to complex questions on Jeopardy, learning from historical data and improving its accuracy through the collective intelligence of multiple models.

  • What ethical considerations does predictive analytics raise?

    -Predictive analytics raises ethical considerations such as privacy and civil liberties, as it can reveal sensitive insights about individuals and requires responsible use of this power.

  • What are some of the improvements in predictive analytics technology mentioned in the script?

    -Some improvements include uplift modeling for predicting persuasion and driving decisions, and the use of ensemble models to enhance the accuracy and precision of predictive analytics.

Outlines

00:00

🔮 The Power of Predictive Analytics

Erich Segal introduces the concept of predictive analytics, emphasizing its ability to forecast individual behaviors with significant implications for organizations and individuals alike. He outlines two primary groups interested in predictive analytics: organizations that benefit from making personalized predictions to enhance operations and the general public who are subjects of these predictions. Segal discusses the importance of data in refining predictions and touches on the ethical considerations and responsibilities that come with the power of predictive analytics. He also highlights the role of big data in enhancing predictive models and distinguishes between forecasting and predictive analytics, using the Obama campaign's use of analytics as a case study to illustrate the latter's influence on individual decision-making.

05:00

🚀 Advancements in Predictive Analytics

This paragraph delves into recent developments in predictive analytics, focusing on uplift modeling, which predicts the impact of specific treatments or interventions on individuals, and ensemble models, which aggregate the predictions of multiple models to improve accuracy. The IBM computer Watson is cited as a prime example of predictive analytics in action, demonstrating how ensemble models can be used to answer complex questions and compete successfully in a human-centric domain like the TV quiz show Jeopardy. The summary underscores the potential of predictive analytics to revolutionize decision-making across various fields and the ongoing innovation within the field.

Mindmap

Keywords

💡Predictive Analytics

Predictive analytics is a data-driven approach used to identify trends that will shape future behaviors and outcomes. In the video, it is defined as the power to predict who will click, buy, lie, or die. It is central to the theme as it is the main subject discussed, highlighting its importance in various sectors such as business, healthcare, and law enforcement for making decisions based on individual predictions.

💡Organizations

Organizations, as mentioned in the script, include companies, governments, hospitals, universities, law enforcement, and nonprofits. They are entities that leverage predictive analytics to make per person predictions to decrease risk and drive decisions, which is a key aspect of the video's narrative on how predictive analytics can be applied for strategic advantages.

💡Big Data

Big data refers to the large volume of data that an organization collects and uses to enhance its operations. In the context of the video, big data is described as the collective experience of an organization, which is crucial for creating predictive models that can make more accurate individual predictions, thus emphasizing the role of data volume in enhancing predictive analytics.

💡Per Person Predictions

Per person predictions are individualized forecasts made for each person, which are used to drive decisions in various areas such as sales, healthcare, crime-fighting, and political campaigns. The video emphasizes the importance of these predictions in allowing organizations to play the 'numbers game' more effectively by making decisions that are better than random guessing.

💡Risk Decrease

Risk decrease is the reduction of potential negative outcomes through the use of predictive analytics. The video explains how organizations can use predictive analytics to decrease risk by making informed decisions, such as who to lend money to or who to investigate for crime or fraud, based on individual predictions.

💡Healthcare

Healthcare is one of the sectors mentioned in the video where predictive analytics is applied to improve patient outcomes. It is used to predict how individuals will respond to certain treatments, thereby personalizing care and making it more robust, which is an example of how predictive analytics can be used for the benefit of individuals.

💡Nate Silver

Nate Silver is referenced in the video as an example of someone who made forecasts for overall states in elections, contrasting with the predictive analytics used by the Obama campaign for per voter decisions. This highlights the difference between forecasting and predictive analytics, where the latter is used to influence outcomes by making individualized decisions.

💡Uplift Modeling

Uplift modeling, also known as predict persuasion modeling, is a technique in predictive analytics that predicts how likely a person can be persuaded or influenced. The video mentions its use in the Obama campaign to sway voters and in healthcare to determine which treatment is likely to yield the best outcome for an individual, illustrating its power in driving decisions that can change outcomes.

💡Ensemble Models

Ensemble models are a trend in predictive analytics where multiple models are combined to make more accurate predictions. The video describes how these models work similarly to the 'wisdom of the crowds,' where the collective predictions of many models are more precise than individual models, demonstrating a method to enhance the accuracy of predictive analytics.

💡IBM Watson

IBM Watson is an example of a technological application of predictive analytics mentioned in the video. Watson's ability to compete and succeed on the TV quiz show Jeopardy is attributed to predictive modeling and ensemble models, showcasing the practical application and potential of predictive analytics in complex problem-solving.

💡Responsibility

Responsibility is a theme in the video that emphasizes the ethical considerations and societal implications of using predictive analytics. It is highlighted with the quote from Spider-Man's uncle, indicating that with the power of predictive analytics comes the need for careful consideration of how to use this power safely and ethically.

Highlights

Predictive analytics is the power to predict actions such as who will click, buy, lie, or die.

Organizations like companies, governments, and nonprofits use predictive analytics to make decisions on individuals, improving outcomes such as decreasing risk and boosting sales.

Predictive analytics is crucial for everyone because organizations make predictions about individuals daily, affecting areas like buying behavior, health, education, and law enforcement.

Predictive analytics doesn’t require perfect accuracy to be valuable; even a slight improvement over guessing can significantly optimize decisions.

Big data enhances predictive analytics by providing more data to learn from, improving the precision of per-person predictions.

Predictive analytics allows organizations to not just predict the future but also influence it by driving decisions based on individual predictions.

The Obama campaign used predictive analytics to predict voter persuasion, influencing campaign strategies and helping to win the election.

Uplift modeling, or predicting persuasion, is a key technology in predictive analytics, used in both political campaigns and marketing to influence individuals' decisions.

Ensemble models, which combine the outputs of multiple predictive models, improve the accuracy and robustness of predictions.

Predictive analytics can lead to sensitive insights, raising ethical concerns regarding privacy and civil liberties.

Watson, IBM’s AI, used predictive modeling and ensemble models to win against human champions in the game show Jeopardy, showcasing the power of predictive analytics.

Predictive analytics in healthcare can drive decisions on treatments by predicting the most effective approach for individual patients.

Predictive models can be used in law enforcement to predict recidivism, influencing decisions about parole and release.

Organizations are using predictive analytics in retail to predict customer behaviors, like whether a consumer is pregnant or if an employee might quit.

The ethical use of predictive analytics requires careful consideration of its power and potential societal impact, as it affects significant aspects of life.

Transcripts

play00:00

my name is Erich Segal and my book is

play00:03

called predictive analytics

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predictive analytics is well the

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shortest definition is the subtitle of

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my book the power to predict who will

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click buy lie or die

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there's two kinds of people who care

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about predictive analytics number one

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all the organizations that win by making

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per person predictions this is companies

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governments hospitals universities law

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enforcement nonprofit even presidential

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campaigns these organizations win by

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predicting for each person to drive

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decisions as far as who to call who to

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send mail to who lend money to who to

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investigate for crime or fraud who to

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treat in certain ways for healthcare by

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doing this the organizations win they

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decrease risk

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Healthcare is made more robust they

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toughen crime-fighting sales are boosted

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for presidential campaigns more votes

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are gained number two the other kind of

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people who care about predictive

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analytics is everyone else because these

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organizations are making predictions on

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you and I every day we're being

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predicted as far as whether we're likely

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to buy whether we're going to heal get

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better with health care whether it will

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drop out of school whether we're going

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to commit theft we're going to steal

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something or commit a crime whether

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we're going to crash our car so all

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these predictions millions of

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predictions a day are being made about

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us by these organizations larger to our

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benefit definitely to their benefit

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you don't need to predict accurately to

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get great value organizations by

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predicting better than guessing get a

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little bit of you that between through

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the fog you know that blocks between

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today and tomorrow so by making these

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predictions per person that are a good

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bit better than guessing they actually

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played the numbers game better all

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organizations essential are playing

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numbers games and the way to optimize

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the vast operational scale of

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organizations today is with prediction

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three men alex is a big data thing well

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you know big data is basically just a

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grammatically incorrect way to say a lot

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of data but yeah the more data the

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better the more experience data

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essentially is experience of an

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organization's the aggregate or

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collective experience and the more you

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have the more there is from which to

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learn to create predictive models that

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make the per person individual

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predictions which will in turn be more

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accurate or more precise having been

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trained or learned over a greater amount

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of data so with today's excitement over

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big data it's all big data this big data

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that the question that begs is right

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well what's the point what are you going

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to do with it what's the most valuable

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you can think you can do with this

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greater and greater amount of data and

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the answer is the most actionable thing

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that organization can get out of data is

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learning from it how to make predictions

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per person because those per person

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predictions drive all the individual

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purpose and actions and decisions that

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organizations make

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no Nate silver didn't use predictive

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analytics to forecast the election

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however Obama did so silver made

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forecasts for overall state overall how

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with the prediction go whereas the Obama

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campaign actually use predictive

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analytics to make per voter decisions so

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that's really the difference between

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forecasting and predictive analytics

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predictive analytics makes it possible

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not just to predict the future but to

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influence it by driving these per

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individual person decisions by these

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individual predictions in the case of

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Obama's campaign the analytics group

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made these predictions to drive campaign

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decisions so while Nate Silver competed

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to predict the outcome of the election

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the Obama campaign competed to win the

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election itself and the thing that's

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interesting is instead of just

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predicting you know how each individual

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would vote are they more likely to vote

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for Obama or Romney are they likely to

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vote at all it's something completely

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different the Obama campaign predicted

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how likely is that this voter would be

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persuaded can we change their mind can

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we convince them will they be receptive

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to campaign contact a phone call a knock

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on the door and so by driving decisions

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with that way what they call predict

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persuasion modeling also known as uplift

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modeling they were actually able to gain

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more votes within individual swing

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states towards winning the election

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predictive analytics is powerful in that

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it produces these insights these

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predictions per each individual in some

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cases yes the thing that's being

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ascertained about the individual is very

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sensitive you know in the case of retail

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is that consumer pregnant in the case of

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large corporations is this employee

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likely to quit their job and the case of

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law enforcement is this incarcerated

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convict likely to commit a crime again

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if they're released so I like to quote

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spider-man's wise uncle who said with

play05:00

great power comes great responsibility

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because you know predictive analytics

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nobody would care if it weren't potent

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these things go together the fact it's

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so powerful that it brings up sensitive

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insights in some cases privacy in some

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cases

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to other civil liberties issues but

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there are some tricky things there's a

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lot that needs to be looked at and

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considered as as a society in terms of

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what to do with this newfound power and

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how to harness it in a safe way

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well as far as the underlying technology

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there are a lot of improvements taking

play05:35

place in predictive analytics and let me

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go over a couple of them right now

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number one uplift modeling that's

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predicting persuasion that's driving

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decisions as far as what's going to make

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the biggest difference this is what the

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Obama campaign uses I mentioned a moment

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ago they make decisions per voter which

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treatment which compact campaign contact

play05:53

or lack thereof is the best choice for

play05:54

each voter as far as swaying than in the

play05:57

right direction and avoiding the adverse

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effect of swaying them in the wrong

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direction very much the same thing with

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marketing I'm trying to sell something

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how am I going to persuade that person

play06:06

in health care which treatment medical

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treatment or lack thereof leaves a

play06:10

better chance of the positive outcome

play06:12

for that individual same core technology

play06:14

instead of predicting what a person is

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going to do the action or the outcome or

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behavior you're predicting will this

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treatment towards that person make a

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difference in the right direction that

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would like things to go that's called

play06:25

uplift modeling another hot trend in

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predictive analytics is what's called

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ensemble models so it turns out just

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like the collective intelligence over a

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crowd called the wisdom of the crowds

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where a bunch of people might come

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together and essentially vote or each

play06:39

put in their opinion and then the

play06:40

overall average opinion turns out to be

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better than most individual people you

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get the same effect with predictive

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models so the mechanisms that make

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predictions can in some case be pretty

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mundane that can be pretty primitive but

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when you group them together and there's

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not a lot of science or math you

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basically just pull them all together

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and make them vote just like people the

play07:01

models are voting and then the overall

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prediction machine is suddenly much

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better than most individual models so

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it's a great way to sort of tweak the

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robustness and correctness the precision

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the accuracy of how well these

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predictive models work simply by

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grouping them together and have pooling

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them so that they're basically what's

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called an ensemble mall

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well there's a lot of exciting really

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inspirational things going on in

play07:28

predictive analytics one of them is the

play07:30

IBM computer Watson that was able to

play07:32

successfully compete against the

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all-time human champions on the TV quiz

play07:37

show Jeopardy where those questions

play07:40

could be about anything they're intended

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for humans to answer the questions are

play07:44

very complex and they're grammar the

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written in English human language it

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turns out the predictive modeling the

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core analytical process of predictive

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analytics is the way Watson succeeds in

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choosing the answer it predicts is this

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candidate answer the correct answer to

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this question and in fact the way it

play08:05

does it so precisely is using what I

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mentioned a moment ago and ensemble

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models with using lots of models all

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together and it learns from historical

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previously given questions on you know

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from this TV shows history and is able

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to compete get one answer after another

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thing it questions could be about any

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topic the answer could be anything that

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picks out the one singular correct

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answer it's just it's just incredible

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you can see it on YouTube the actual

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broadcasted episodes of that TV show

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Jeopardy is just amazing it just rings

play08:38

off one correct answer after another

play08:48

you

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関連タグ
Predictive AnalyticsData ScienceBig DataDecision MakingBehavior PredictionHealthcare InsightsElection ForecastingOrganizational StrategyIndividual PredictionsUplift ModelingEnsemble Models
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