갤럭시 버즈3 프로 QC 이슈 재도전 지금 교체 받지 마세요 ㅋㅋ

Summary

The video script discusses the issues and subsequent exchanges of the Galaxy Buds 3 due to quality control (QC) concerns. The narrator details the process of exchanging seven units through various service centers, highlighting the inconsistencies in the quality of the replaced products. While improvements in fit and finish are noted, issues with the LED lines persist. The script suggests waiting until September for a more standardized product quality before considering exchanges, hinting at potential hardware issues beyond cosmetic flaws.

Takeaways

• 🎧 The Galaxy Buds 3 Pro had quality control (QC) issues that required exchanges.
• 📅 Initially, the exchange period was from July 12th to 18th, with an announcement of resolving the issue by the official release on the 24th.
• 🔄 Due to high sales volume, the exchange process became difficult, and the exchange period was extended to August 5th.
• 🛍️ The speaker did not exchange immediately, anticipating that the service center might not have enough stock to provide immediate replacements.
• 🔄 The exchange process varied by service center, with some allowing multiple exchanges at once, while others required individual processing for each unit.
• 👍 The overall exchange process was described as smooth and accommodating, despite some inconsistencies in handling between service centers.
• 📦 The packaging of the exchanged products remained the same, with only the content being replaced.
• 🔍 Some exchanged products showed signs of dust, suggesting they might be from the initial batch rather than a new production run.
• 💡 Issues with the LED light alignment were noted in some units, with the lines not matching up perfectly.
• 🔧 There were also instances of foreign matter stuck in the product, which would require further exchange.
• 📅 The speaker recommends waiting until September for an exchange, anticipating that the supply of fully rectified products might be available by then.

Q & A

What is the main topic of the video script?

The main topic of the video script is about the issues related to the Galaxy Buds 3 QC (Quality Control) and the speaker's experience with exchanging defective units.

What issues did the speaker experience with the Galaxy Buds 3?

The speaker experienced several issues with the Galaxy Buds 3, including QC problems like defective units, LED alignment issues, color differences in the earbuds, dust accumulation, and unit misalignment.

What was the speaker’s approach to exchanging the defective Galaxy Buds 3 units?

The speaker took a cautious approach, waiting until the issues were reported to be resolved before exchanging the defective units. They visited multiple service centers and exchanged the units in stages, carefully inspecting each one.

How many defective units did the speaker exchange in total?

The speaker exchanged a total of seven defective Galaxy Buds 3 units, leaving three units initially unexchanged as they were considered functional.

What was the speaker’s advice regarding the timing of exchanging defective units?

The speaker recommended waiting until at least September to exchange defective units, as newer batches of the Galaxy Buds 3 were expected to be better in terms of QC by then.

What were the common issues found in the exchanged Galaxy Buds 3 units?

Common issues in the exchanged units included minor defects like LED misalignment, slight color differences between the earbuds, and dust or debris found in some of the units.

How did the service centers differ in their approach to handling the exchange?

The service centers varied in their approach. Some centers were lenient and replaced units without thorough inspection, while others carefully checked the units before authorizing an exchange.

What specific issues did the speaker observe with the LEDs on the exchanged units?

The speaker observed that the LEDs on some exchanged units were misaligned, with LED lines not matching up with the casing and inconsistencies in the brightness and shape of the LED indicators.

Did the speaker encounter any issues with the service centers during the exchange process?

Yes, the speaker faced some delays and complications at the service centers. For example, certain centers required separate registrations for each unit being exchanged, which caused longer waiting times.

What conclusion did the speaker reach about the quality of the exchanged Galaxy Buds 3 units?

The speaker concluded that although the exchanged Galaxy Buds 3 units were better in terms of QC, they were not entirely flawless. The speaker advised others to wait until newer batches with improved QC were available for a more reliable product.