Simon Sinek Dealing with Smartphone Disrespect

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27 Nov 201702:55

Summary

TLDRThe speaker emphasizes the responsibility of marketers and companies to use technology to foster human connection and build confidence in employees. They highlight the subconscious impact of mobile devices on interpersonal relationships, suggesting that merely holding or placing a phone during interactions can make others feel less valued. The script calls for awareness of our phone habits to strengthen personal relationships and avoid the pitfalls of digital addiction.

Takeaways

  • 🤝 Marketers have a responsibility to use technology to foster human connection.
  • 🏢 Companies should help employees build confidence and overcome addictions.
  • 📱 Holding a phone during conversations can subconsciously make others feel less important.
  • 🚶‍♂️ Walking with a phone in hand can communicate a lack of importance to those around you.
  • 🗣️ When someone asks a question and you hold your phone, it signals they are not a priority.
  • 🤳 Placing a phone on the table during meetings or meals can make others feel unimportant.
  • 🙅‍♂️ Even turning the phone upside down does not make it more polite in social settings.
  • 📵 Ignoring a ringing phone during a meeting or meal can still make others feel uncomfortable.
  • 🏙️ People feel compelled to check their phones even when walking down the street, indicating addiction.
  • 🚾 During dinners, checking phones in the bathroom shows a lack of engagement with the company.

Q & A

  • What is the main responsibility of marketers according to the speaker?

    -The speaker believes that marketers have a responsibility to help clients use technology to bring people together.

  • How does the speaker describe the role of companies in building confidence among their employees?

    -The speaker suggests that companies should offer their employees a sense of support in building their confidence, overcoming addictions, and learning patience and personal relationship building.

  • What 'higher burden' does the speaker mention marketers and companies have?

    -The 'higher burden' refers to the additional responsibility marketers and companies have to positively impact people's lives beyond just their professional roles.

  • Why does the speaker ask to borrow a phone during the presentation?

    -The speaker borrows a phone to demonstrate the subconscious reaction people have to the presence of these devices, which can make others feel less important.

  • What does the speaker imply about holding a phone while talking to someone?

    -The speaker implies that even if the phone is not in use, simply holding it while talking can make the other person feel less important due to the subconscious association with the device.

  • What is the speaker's opinion on placing a phone on the table during meetings or social gatherings?

    -The speaker believes that placing a phone on the table signals to everyone present that they are not as important, which can be perceived as disrespectful.

  • What does the speaker suggest is a common but ineffective way to show politeness with a phone during a meal?

    -The speaker mentions that putting the phone upside down is not a more polite gesture and does not change the fact that it is still present and distracting.

  • How does the speaker describe the reaction of people when someone pulls out their phone during a social interaction?

    -The speaker describes the reaction as one of discomfort and awkwardness, which can lead others to also pull out their phones as a response.

  • What does the speaker criticize about the behavior of people during the 'in-between' time in meetings?

    -The speaker criticizes the habit of people checking their phones during the time before a meeting officially starts, which is a missed opportunity to build relationships.

  • What is the speaker's advice for handling phone addiction in social situations?

    -The speaker advises that instead of using the phone, one should engage with the people around them, put the phone away, and make the most of the in-between time to build relationships.

  • What is the overall message the speaker is trying to convey about technology and human interaction?

    -The overall message is that while technology is a powerful tool, it should not come at the expense of human connection and that we should be mindful of how our use of devices affects those around us.

Outlines

00:00

📱 The Impact of Phones on Personal Relationships

The speaker emphasizes the responsibility of marketers and companies to utilize technology in a way that fosters human connection, rather than detracting from it. They highlight the importance of building confidence and overcoming addictions, particularly to technology. The speaker demonstrates how the mere presence of a phone can diminish the perceived importance of others in our interactions. They illustrate this through examples such as holding a phone during a conversation, placing it on a table during meetings, or checking it during social gatherings. The message is clear: the subconscious reaction to these devices can make others feel less important, and it's crucial to be mindful of how we handle our phones in social settings.

Mindmap

Keywords

💡Responsibility

Responsibility in the context of the video refers to the moral obligation or duty that marketers and companies have towards their clients and employees. It is about using technology to connect people positively and offering a supportive environment to build confidence and overcome addictions. For example, the speaker mentions the responsibility marketers have to help clients use technology for social good and the responsibility of companies to help their employees build confidence.

💡Technology

Technology, as discussed in the script, is a tool that can be harnessed to bring people together. However, it also has the potential to distract and diminish the importance of human interaction. The speaker criticizes the use of phones during conversations and meetings, indicating that technology can sometimes hinder the building of personal relationships.

💡Confidence

Confidence is portrayed as something that companies should help their employees develop. It is linked to the idea of overcoming personal challenges such as addictions and building strong personal relationships. The speaker suggests that companies have a role in nurturing their employees' self-assurance, which is essential for personal and professional growth.

💡Addictions

Addictions in the video script refer to the compulsive behaviors associated with technology use, particularly the overuse of mobile phones. The speaker argues that companies should help their employees to overcome such addictions, which can detract from personal development and interpersonal relationships.

💡Patience

Patience is highlighted as a virtue that the speaker intends to teach, likely in the context of dealing with the fast pace of technology and the demands of modern life. It is implied that patience is a skill that can help individuals navigate their interactions with technology and with others more effectively.

💡Personal Relationships

Personal relationships are a central theme of the video, emphasizing the importance of face-to-face interaction and the building of strong connections with others. The speaker criticizes behaviors that undermine these relationships, such as using phones during social situations, and advocates for a more mindful approach to technology use.

💡Subconscious Reaction

The term 'subconscious reaction' is used to describe the automatic responses people have to the presence of technology, particularly mobile phones. The speaker illustrates how simply holding a phone during a conversation can make others feel less important, indicating a deep-seated psychological impact of device presence on social interactions.

💡Meetings

Meetings are presented as an example of a setting where the inappropriate use of technology can disrupt the building of relationships. The speaker points out that placing phones on the table during meetings sends a message of disinterest or disrespect to the participants.

💡Phone Etiquette

Phone etiquette is discussed in the context of social norms around mobile phone use. The speaker argues that even putting a phone upside down on the table is not a polite gesture and that the proper etiquette would be to keep the phone away during social or professional gatherings.

💡Addiction

Addiction, as mentioned in the script, is the compulsive need to check or use one's phone, even in situations where it is inappropriate or unnecessary. The speaker uses the discomfort felt when someone pulls out their phone as an example of the societal impact of phone addiction.

💡In-between Time

The 'in-between time' refers to the moments before a formal event or meeting starts, which the speaker identifies as an opportunity for relationship building. The speaker criticizes the tendency to use phones during these times, arguing that it prevents meaningful interactions from occurring.

Highlights

Marketers have a responsibility to use technology to bring people together.

Companies should offer employees a sense of building confidence and overcoming addictions.

Teaching patience and building strong personal relationships is a part of the corporate responsibility.

There's a higher burden on marketers and companies to not fail in simple tasks that impact relationships.

Subconscious reactions to devices can make people feel less important when they are present.

Holding a phone while talking can signal that the listener is not the most important.

Walking with a phone in hand can communicate a lack of importance to the person you're with.

Phones on the table during meetings or social events signal that others are not important.

Putting the phone upside down does not make the situation more polite.

Not answering a ringing phone during a meal can come off as inconsiderate rather than magnanimous.

The discomfort felt when someone pulls out their phone in social situations.

The addictive behavior of pulling out phones when feeling uncomfortable or bored.

The importance of using the time before a meeting starts to build relationships.

The negative impact of everyone looking at their phones while waiting for a meeting to start.

The speaker's call to action for individuals to put their phones away to improve interpersonal interactions.

The need for marketers and companies to be aware of and address the addictive behaviors surrounding phone usage.

The impact of technology on personal relationships and the importance of finding a balance.

Transcripts

play00:00

[Music]

play00:04

we have a responsibility as marketers to

play00:07

help our clients use technology to bring

play00:09

people together we have a responsibility

play00:11

as companies to offer the people who

play00:13

work in our companies a sense that we

play00:15

are helping them build their confidence

play00:17

that we're helping them overcome their

play00:18

addictions that we're gonna teach them

play00:20

patience I'm gonna teach them how to

play00:21

build strong personal relationships we

play00:26

don't have a choice we have a higher

play00:28

burden upon us and there's so many

play00:31

little things that we can do that we are

play00:33

failing horribly at there is so easy let

play00:38

me show you one

play00:39

can I borrow someone's phone please

play00:40

anyone thank you okay

play00:48

there is a subconscious reaction to

play00:50

these devices when we use them okay what

play00:53

if I were to hold my phone while I'm

play00:54

talking to you I'm not checking it it's

play00:56

not buzzing it's not beeping I'm not

play00:59

even nothing I'm just holding it do you

play01:01

feel at this moment that you are the

play01:03

most important thing to me right now no

play01:05

you do not because there is a

play01:07

subconscious reaction we have to the

play01:08

device when it is out it makes the

play01:10

people around us feel that they are less

play01:11

important so when walk we're walking

play01:14

down the halls in our offices and

play01:16

somebody says hey boss can I ask you a

play01:17

question you go sure what's on your mind

play01:19

we've just told them they're not that

play01:21

important or we can go sure what's on

play01:25

your mind and if you don't have a pocket

play01:27

find a shelf put it on the shelf come

play01:29

back and say sure what's on your mind

play01:31

when we show up to a meeting or a lunch

play01:34

or a dinner with our colleagues our

play01:38

clients or our friends or our families

play01:41

and we put the phone on the table we

play01:44

have announced to everyone in the room

play01:46

that they are not that important to us

play01:48

and by the way putting the phone upside

play01:50

down is not more polite

play01:54

my favorite one is win the meeting or at

play01:57

a lunch with someone that the phone will

play01:58

ring and the caller ID will pop up and

play02:00

they will go I'm not gonna get it oh so

play02:05

magnanimous oh lucky to eat with you

play02:09

today or they could just put the damn

play02:11

thing away you can tell how addicted we

play02:15

are when somebody pulls out their phone

play02:18

when you rip them how uncomfortable does

play02:20

that make us feel you're walking down

play02:22

the street with someone they pull their

play02:23

phone out we feel stupid so what do we

play02:24

do we pull our phones out

play02:26

we're so addicted somebody goes to the

play02:29

bathroom when we're at dinner and what

play02:30

do we have to sit there by ourselves god

play02:31

forbid we should look around the room

play02:33

for five minutes we pull our phones out

play02:35

meetings awful what do we do in a

play02:38

meeting happens right everybody's

play02:39

sitting waiting for the meeting to start

play02:40

the Bob's running a few minutes late

play02:43

Bob's here okay start the meeting do you

play02:46

know when relationships are built all

play02:49

that in between time thank you very much

play02:52

[Music]

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Étiquettes Connexes
Human ConnectionTech ImpactMarketers' RoleConfidence BuildingOvercoming AddictionPatience TeachingRelationship BuildingPhone EtiquetteMeeting DynamicsSocial AwarenessDigital Dependency
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