Case History: TECNIMASTER (sub ITA)

Summary

Tecnim, a company with 40 employees, transitioned to SEG's automated warehousing solutions to improve traceability, order separation, and overall production efficiency. The adoption of SEG's system enabled 100% traceability of materials, faster order handling, and smoother integration with their production lines. After six years, Tecnim expanded to six automated warehouses and a fully integrated system. SEG's technical and commercial support, including remote and on-site assistance, has been crucial in ensuring smooth operations. This investment in automation and warehouse management has significantly enhanced Tecnim's productivity and ability to meet client demands with precision and efficiency.

Takeaways

• 🏭 Tecnim operates with around 40 employees, managing approximately 30 production orders per day and handling about 1,000 reels daily.
• 🚗 The company produces both its own products and components for the automotive sector.
• 🔍 Tecnim sought a new warehouse solution after realizing their previous system did not meet their production and competitiveness needs.
• 📦 Implementing SEGI solutions provided 100% traceability, allowing full visibility of each reel’s lifecycle from entry to final use.
• ⚡ The system significantly reduced order picking time and improved material intake efficiency.
• 🤝 SEGI offers strong technical support, with rapid remote assistance and high responsiveness whenever issues arise.
• 🏗️ Tecnim started six years ago with two automatic warehouses and gradually expanded to six automatic warehouses, one incoming station, and fully integrated software.
• 🔄 The solution enables proper FIFO management by tracking which materials entered first and ensuring accurate material rotation.
• 🚀 Automated extraction of materials is much faster and more efficient than manual handling, improving overall order separation performance.
• 🔎 Integration with X-ray systems and software eliminates manual data entry, reducing human error and ensuring real-time system updates.
• 🏭 The system change and integration were completed quickly without production line stoppages, ensuring uninterrupted operations for customers.
• 📈 Tecnim currently operates five production lines with a capacity of approximately 700,000 components and uses equipment from Samsung, Juki, and Fuji (NTXRA line).
• 🧾 During audits and client visits, the automated warehouse serves as a strong first impression, demonstrating investment in both SMD production and material storage control.
• 🛠️ Ongoing commercial and technical support is provided by SMT World Wide, ensuring continuous assistance as Tecnim expands its warehouse capacity.

Q & A

What was the main challenge Tecnim faced before adopting SEGI’s system?

Tecnim’s main challenge was the lack of an ideal storage and traceability system. The existing solution did not provide the level of efficiency and control they needed for their production process.

Why did Tecnim choose SEGI’s system for their operations?

Tecnim chose SEGI because they needed 100% traceability of their products throughout the production process, which SEGI's system provided. This was crucial for both operational efficiency and customer satisfaction.

What specific improvements did Tecnim experience after integrating SEGI’s solution?

After adopting SEGI’s solution, Tecnim saw improvements in order picking speed, material entry optimization, and better traceability of products from start to finish. They also benefited from faster order separation and quicker material extraction.

How has the automation system impacted Tecnim’s operations?

The automation system significantly increased operational efficiency by streamlining order separation, improving FIFO (First In, First Out) tracking, and reducing human error in material handling, leading to a more reliable production process.

How many automated warehouses does Tecnim currently operate, and how has this number changed over the years?

Tecnim currently operates six automated warehouses. They started with two automated warehouses six years ago and have expanded the number over time, adding new warehouses to accommodate growing production needs.

How did the integration of SEGI’s system affect Tecnim’s production lines?

The integration of SEGI’s system was smooth and efficient, with no production downtime. The system’s rapid integration ensured that Tecnim’s production lines continued running without disruption, enhancing their overall productivity.

What is the current production capacity of Tecnim, and which companies do they collaborate with?

Tecnim currently operates five production lines, with a production capacity of 700,000 to 1,000,000 components annually. They work with companies like Samsung and Juki for pick-and-place operations and recently acquired a Fuji NTXRA line.

What role does the X-ray system play in Tecnim’s production process?

The X-ray system integrates with the incoming station and software to automate updates to the product tracking system, eliminating the need for manual data entry and reducing human errors. It ensures that the RIL (product label) is updated quickly and accurately.

How does Tecnim use their storage system when interacting with clients or auditors?

Tecnim uses their well-organized storage system as a demonstration tool for clients and auditors. The system highlights their investment in high-quality storage solutions and ensures full traceability, showcasing their operational excellence.

What ongoing support does Tecnim receive from SEGI after the system integration?

Tecnim receives continuous technical and commercial support from SEGI, including online assistance and on-site help whenever necessary. They work closely with the SMT team, including Gonçalo Leitão and Carlos, to ensure the smooth operation of their systems as they continue to expand.