How MobiCrown Transformed a Wholesaler’s Business | Real Success Story!

Summary

Prateek from Mungeli, Chhattisgarh shares his experience with the Movi Ground products, especially their batteries and folders. Initially skeptical about the new company, Prateek grew confident after using the products, with minimal returns and satisfied customers. He praises the brand's durability, ease of purchase, and customer service, mentioning that Movi Ground provides competitive pricing and reliable goods. With promotional gifts like pens and bags, Prateek has successfully built trust with his customers. He is pleased with the continuous support and looks forward to a prosperous future with the brand.

Takeaways

• 😀 Prateek Ji, a retailer from Mungeli, Chhattisgarh, initially had doubts about Movi Ground but became satisfied after using their products.
• 😀 The Movi Ground battery has shown good durability, with only a few returns out of 700 sold, reflecting high reliability.
• 😀 Movi Ground's products have been well-received by Prateek Ji’s customers, with no significant complaints about product performance.
• 😀 Trust-building efforts, such as offering small gifts like pens, copies, and bags, have helped overcome initial customer hesitation towards the new brand.
• 😀 Movi Ground provides a more efficient supply chain, offering a variety of products (including batteries and folders) under one roof, making sourcing easier for retailers.
• 😀 The pricing of Movi Ground's folders at ₹90 has been favorable compared to other suppliers, which usually charge more for similar products.
• 😀 Prateek Ji appreciates the one-stop solution Movi Ground offers, eliminating the need to source products from multiple suppliers.
• 😀 The company's marketing and branding efforts, especially digital branding, have provided strong support to retailers like Prateek Ji.
• 😀 Movi Ground's approach to customer engagement, including giveaways and gifts, has helped improve customer satisfaction and loyalty.
• 😀 Prateek Ji is confident in Movi Ground’s future success, citing his ongoing satisfaction with the product range and customer feedback.

Q & A

How did Prateek Ji initially feel about using Movie Ground products?

Prateek Ji was initially skeptical about using Movie Ground products as it was a new company. He had concerns about the durability and reliability of the products, especially given the potential risks of damaged items.

What convinced Prateek Ji to start using Movie Ground products?

Prateek Ji was convinced to start using Movie Ground products after receiving a call from Bhaiya. He decided to try the products, starting with a small order, and was impressed with the quality and performance, which encouraged him to continue using and selling them.

What has been the feedback from Prateek Ji’s customers regarding Movie Ground products?

The feedback from Prateek Ji’s customers has been positive, with no significant complaints. The customers are happy with the products, particularly the batteries and folders, and there have been very few returns or issues.

How does Prateek Ji describe the durability of Movie Ground batteries and folders?

Prateek Ji describes the durability of Movie Ground batteries and folders as excellent. Out of 700 batteries sold, only a few have been returned, which he considers negligible. The products have generally met customer expectations.

What role does branding and marketing play in Movie Ground’s success, according to Prateek Ji?

Branding and marketing play a significant role in Movie Ground’s success. Prateek Ji is satisfied with the digital branding support provided, including videos and other digital tools that have helped increase customer trust in the brand.

How does Prateek Ji build trust with his customers despite Movie Ground being a new company?

Prateek Ji builds trust with his customers by offering small gifts like pens, copies, and bags to make them feel valued. These gestures help alleviate any fears about the new company and improve customer satisfaction.

How does the pricing of Movie Ground products compare to competitors, according to Prateek Ji?

Prateek Ji notes that Movie Ground products are competitively priced. He highlights that folders, which previously cost around Rs. 50 from other suppliers, are now available at Rs. 90 from Movie Ground, offering a better deal overall.

What specific benefits does Prateek Ji see in sourcing products from Movie Ground?

Prateek Ji finds it convenient to source all products from Movie Ground at a single price point of Rs. 90, which eliminates the need to deal with multiple suppliers. This consistency helps streamline his operations and provides ease of sourcing.

How has Prateek Ji’s experience with Movie Ground evolved over time?

Prateek Ji’s experience with Movie Ground has evolved positively. Initially uncertain, he now feels fully satisfied with the products and service, as he has not encountered any significant issues after several months of working with the company.

What suggestions does Prateek Ji have for Movie Ground to further improve?

Prateek Ji feels that the current setup is perfect for now and does not see any immediate need for changes. However, he appreciates the company’s ongoing efforts and hopes they continue to maintain their level of service and support.