[VENDAS PELO WHATSAPP] - Script PRONTO para fazer o CLIENTE te RESPONDER IMEDIATAMENTE | GM

Summary

This video script focuses on helping sales professionals increase client engagement and response rates. It emphasizes understanding the client’s motivations, offering personalized responses, and using persuasive techniques to build trust. The script encourages asking open-ended questions to gather information about the client’s needs and positioning the salesperson as an expert in the field. The goal is to improve the customer experience, boost response rates, and ultimately drive more sales through empathetic communication and tailored interactions.

Takeaways

• 😀 Clients who reach out with questions but don't respond are a common challenge in sales.
• 😀 Many client non-responses occur due to incorrect or missing information at the first point of contact.
• 😀 Improving the client experience is crucial for reducing non-responses and ensuring smooth communication.
• 😀 A well-structured sales script can help address client questions and guide them toward making a decision.
• 😀 The focus should be on gathering the right information from the client to better understand their needs.
• 😀 Asking clients what drew their attention to the product or service helps personalize the conversation and increases engagement.
• 😀 Positioning yourself as an expert in your field enhances trust and encourages clients to respond.
• 😀 Persuasion is a key element in responding to clients—emotional language and personalization increase response rates.
• 😀 Testing and using the script will help improve your client response rate and drive more conversions.
• 😀 Offering additional resources, such as sales training or scripts, can further enhance client engagement and sales performance.

Q & A

What is the main issue that the video addresses?

The video addresses the common challenge of client non-responsiveness after initial contact, where potential customers ask for information but do not follow up.

Why does the speaker suggest that non-responsiveness is not necessarily the salesperson’s fault?

The speaker explains that non-responsiveness may not stem from the salesperson's approach or the product itself, but from a mismatch between the client’s expectations and the information provided during the initial contact.

What is the first step in improving client engagement according to the script?

The first step is understanding why the client reached out in the first place, particularly what motivated them to inquire about a price or product.

How does the speaker recommend handling a client who has reached out for information?

The speaker recommends asking open-ended, targeted questions that prompt the client to share what specifically caught their attention about the product or service.

What is the core methodology behind the sales strategy discussed in the video?

The sales strategy is based on five key pillars: people, strategy, process, technology, and sales. These pillars help in creating a comprehensive approach to sales that focuses on understanding the client and tailoring responses accordingly.

What specific question does the speaker suggest asking a client who has shown interest in a product?

The speaker suggests asking, 'What caught your attention about this product or service?' to better understand the client’s needs and motivations.

How does this sales script help build trust with the client?

By asking targeted, insightful questions and focusing on the client’s needs, the salesperson shows genuine interest in understanding the client, which helps build trust and encourages further engagement.

What is the ‘Boot Camp’ mentioned in the video?

The ‘Boot Camp’ is an intensive sales training program created by the speaker, where participants learn advanced sales techniques, including the strategies and scripts shared in the video, to improve their sales performance.

What does the speaker mean by saying, 'Sales isn’t just about selling—it's about building relationships'?

The speaker emphasizes that successful sales involve creating meaningful relationships with clients by understanding their needs and motivations, not just pushing a product. This helps in building trust and fostering long-term customer relationships.

Why is asking about the client’s specific interests important in the sales process?

Asking about the client’s specific interests helps the salesperson provide tailored information, ensuring that the response is relevant and meets the client’s exact needs, which increases the likelihood of a positive response and conversion.