911 Fire Call

Summary

A 911 emergency call unfolds as a neighbor reports smoke from an attached garage at a house on Shenandoah Lane. The fire quickly escalates, prompting a full response from various fire departments. As the situation develops, it becomes clear that there may be a person inside the house. Multiple units are dispatched for mutual aid, with fire strategies shifting from offensive to defensive. The fire continues to be managed with heavy coordination and updates from the command team until the situation is under control.

Takeaways

• 😀 The emergency call was made to Hennepin County 9-1-1, reporting a possible fire at 1245 Shenandoah Lane.
• 😀 The caller, identified as Stewart Johnson, confirmed there was smoke coming from an attached garage.
• 😀 The fire response team was notified that the garage was attached to a house, but it was unknown if anyone was inside.
• 😀 The initial response involved notifying fire crews and dispatching Plymouth Engine 31 and Chief 1 to the scene.
• 😀 The fire appeared to be escalating, with reports of heavy black smoke visible when Chief 1 arrived at the scene.
• 😀 A house fire was confirmed, and the situation was upgraded to a full house fire response, including mutual aid from surrounding departments.
• 😀 Plymouth fire operations switched from an offensive to defensive strategy as the fire situation worsened.
• 😀 Firefighters from neighboring cities, including Minnetonka, Wayzata, Hopkins, and others, were requested for mutual aid.
• 😀 A report was made that there may be someone still in the house, and fire units were instructed to check for anyone inside.
• 😀 The emergency response continued to evolve, with various departments on standby and units clearing the scene after confirming fire control.

Q & A

What is the main event occurring in the transcript?

The main event is a house fire at 1245 Shenandoah Lane, which is reported by a neighbor to 9-1-1 dispatchers.

Who is the first person to call 9-1-1, and what is his concern?

The first person to call 9-1-1 is Stuart Johnson, a neighbor of the house, who reports seeing smoke coming from the garage of the house.

What initial information is provided to the 9-1-1 operator?

The caller provides the address 1245 Shenandoah Lane, reports smoke from the garage, and mentions that the garage is attached to the house. The caller is unsure if anyone is inside the house.

What action does the 9-1-1 operator take after the initial report?

The operator updates the fire department, relaying information about the smoke and the potential presence of someone inside the house, requesting immediate assistance.

What does the Plymouth fire department dispatch in response to the report?

The Plymouth fire department dispatches Engine 31 and Chief One, who are en route to the scene at 12:16 PM and 12:17 PM respectively.

What crucial update does Stuart Johnson provide later on?

Stuart calls back to report that there might be someone inside the house but he is unsure if they can get out, prompting further action from the fire department.

What is the response of Plymouth Chief One upon arriving at the scene?

Chief One reports heavy black smoke visible and confirms that the house is a small two-story structure with significant flames showing on the alpha-bravo corner, upgrading the situation to a house fire.

What change in fire strategy is made after initial firefighting efforts?

After assessing the situation, Chief One switches from an offensive strategy to a defensive strategy at 12:32 PM, indicating a shift to protect surrounding areas and ensure safety.

How does the fire department escalate the situation?

The fire department issues a second alarm, requesting additional mutual aid from nearby departments such as Minnetonka, St. Louis Park, and other cities to assist with the large-scale fire response.

What is the final report on the status of the operation?

At 1:37 PM, Plymouth command clears Fire Channels 3 and 4, and the fire operation returns to the normal operations channel, signaling the conclusion of the critical stages of the response.