PENJAWAT AWAM | KSN Perkenal Nilai S.W.I.F.T

Summary

Tan Sri Muhammad Suzuki Ali, Malaysia's Chief Secretary, recently emphasized the need for civil servants to adapt to new aspirations and initiatives as the country transitions to the endemic phase of COVID-19. He urged civil servants to act swiftly and make quick decisions, prioritizing performance and the needs of the people. He stressed the importance of world-class knowledge, flexibility, and the integration of technology to enhance service delivery. Suzuki Ali encouraged leaders to inspire their teams and embrace these values to drive the civil service forward and meet evolving challenges effectively.

Takeaways

• 😀 Public servants need to embody new aspirations and initiatives through the application of world-class knowledge.
• 😀 The focus should be on acting quickly and making decisions swiftly to align with the government's aspirations.
• 😀 It is crucial for public servants to prioritize performance and the welfare of the people over other values.
• 😀 Public servants should aim for global standards in their knowledge to effectively carry out their duties.
• 😀 Leadership and department heads must inspire their staff, emphasizing the importance of motivating and guiding their teams.
• 😀 Flexibility in adherence to policies and regulations is vital, especially in critical situations that require rapid response.
• 😀 The use of technology must be integrated into every task to improve efficiency and deliver quick and effective results.
• 😀 The concept of 'speed' should be prioritized, ensuring that public services are delivered swiftly and effectively.
• 😀 Public servants are encouraged to view their responsibilities not as mere tasks but as opportunities to serve the nation to the highest standard.
• 😀 The country is transitioning to an endemic phase, and it is the right time to redefine the aspirations and initiatives for public service.

Q & A

Why is speed important for public servants according to Tan Sri Muhammad Suzuki Ali?

Tan Sri Muhammad Suzuki Ali emphasized that public servants need to act quickly and make decisions efficiently to meet government objectives and prioritize the needs of the people.

What does 'world-class knowledge' mean for public servants in this context?

World-class knowledge refers to the need for public servants to possess high-level expertise, ensuring they do not just follow orders but also adopt the best practices and solutions from around the world.

How should public servants inspire others, according to the speech?

Public servants, particularly leaders and department heads, should provide inspiration to their staff, motivating them to perform at their best and align with the country's values.

What role does flexibility play in the approach of public servants?

Flexibility is crucial for public servants to adapt policies and rules based on changing circumstances, ensuring efficient delivery of services to the public, especially in critical situations.

How does technology impact the work of public servants?

The integration of technology is vital for improving the efficiency of service delivery, addressing challenges, and ensuring that public servants can meet their goals quickly and effectively.

What practical example of applying these values is mentioned in the transcript?

An example provided is the preparedness for the second wave of floods, where Tan Sri Suzuki Ali initiated a coordinated effort involving all related departments to address the issue swiftly.

What is the significance of transitioning into the endemic phase for public servants?

The transition into the endemic phase signifies the need for public servants to adopt forward-thinking initiatives and strategies, setting new aspirations to address future challenges effectively.

What is the expected role of department heads in this vision?

Department heads are expected to lead by example, inspire their staff, and ensure that the values of speed, world-class knowledge, flexibility, and technology are applied in their departments.

How does Tan Sri Suzuki Ali view the future of the public sector in Malaysia?

Tan Sri Suzuki Ali views the future of the public sector as requiring a shift toward more innovative, advanced approaches that focus on efficiency, global knowledge, and responsiveness to meet the evolving needs of the country.

Why is the focus on the people a key aspect in the speech?

The focus on the people highlights that public servants should always prioritize service to the citizens, ensuring that policies and actions are in the best interest of the public, especially in times of crisis.