Esnaf Kurye Olmak 2 | Trendyol Go Vs Yemeksepeti | Nmax155

Summary

In this video, the presenter compares two popular delivery services in Turkey, Yemek Sepeti and Trend Yol, discussing key differences in work conditions, bonuses, customer communication, and slot scheduling. Yemek Sepeti offers flexible work hours and a variety of time slots but lacks direct customer support resources. Trend Yol, on the other hand, requires fixed work hours, offers better communication through live chat and in-office support, and includes insurance coverage for accidents. The presenter explains the advantages and disadvantages of both platforms, ultimately emphasizing that the choice depends on personal preferences and working conditions.

Takeaways

• 😀 Yemek Sepeti offers flexible working hours with no mandatory slots, but if a slot is chosen, workers must adhere to it, otherwise, they face warnings or account blocks.
• 😀 Trendyol requires a minimum of 21 working hours per week, particularly during peak hours, with a maximum of 4 hours per day, creating stricter scheduling demands.
• 😀 Both platforms offer bonuses, with Yemek Sepeti providing weekly and daily bonuses to motivate workers, while Trendyol's bonuses are based on the number of packages delivered.
• 😀 In terms of payment, Trendyol's system is fully online, while Yemek Sepeti also offers cash-on-delivery and credit card payment options.
• 😀 Workers on Trendyol may deliver more packages in less time compared to Yemek Sepeti, but they have stricter hourly requirements.
• 😀 Yemek Sepeti operates within a specific region (the courier's local area), while Trendyol gives more flexibility, allowing workers to operate across different areas.
• 😀 Trendyol provides better communication support, including physical offices and a more robust help system, whereas Yemek Sepeti relies on live chat for support.
• 😀 Trendyol offers accident insurance, providing daily compensation for up to 60 days in case of injury, while Yemek Sepeti lacks this coverage.
• 😀 Both platforms allow workers to earn based on the number of packages delivered, with Trendyol generally offering a slightly higher payout per package.
• 😀 Bonus structures vary: Trendyol has no weekly bonuses, while Yemek Sepeti offers weekly and daily bonuses to incentivize more work.
• 😀 In terms of customer support, Yemek Sepeti allows live chat during deliveries, while Trendyol provides phone support and access to in-person offices for issues.

Q & A

What is the main difference between Yemek Sepeti and Trendyol in terms of working hours?

Yemek Sepeti offers flexible working hours with no mandatory working hours. Drivers can choose slots as per their preference, but if they miss a selected slot, they may face temporary restrictions. In contrast, Trendyol requires a minimum of 21 hours of work per week, with additional time constraints for peak hours.

Does Yemek Sepeti have a bonus system, and how does it work?

Yes, Yemek Sepeti offers both daily and weekly bonuses. Drivers earn bonuses based on the number of packages delivered. For example, delivering 150 packages in a week can result in additional bonuses like 2250 TL, along with occasional promotions like 'Bonus 50'.

How does Trendyol's bonus system compare to Yemek Sepeti's?

Trendyol does not offer weekly bonuses like Yemek Sepeti. Instead, Trendyol's bonuses are based on the number of packages delivered, and the focus is more on package delivery rates rather than weekly incentives.

What type of customer support is available to drivers on Yemek Sepeti?

Yemek Sepeti provides live chat support, which can be accessed once a driver has been assigned an order. The support team responds quickly, typically within 1-2 minutes, and helps resolve any issues drivers may face.

What distinguishes Trendyol's support system from Yemek Sepeti's?

Trendyol offers a more comprehensive support system, including both in-app communication and an office where drivers can go in person to resolve issues. This provides more direct and accessible support compared to Yemek Sepeti's live chat system.

Are there any differences in the payment systems between Yemek Sepeti and Trendyol?

Yes, Yemek Sepeti supports both online and cash-on-delivery payment methods, giving drivers more flexibility. On the other hand, Trendyol operates only with online payments, so drivers do not handle cash transactions.

What insurance benefits are offered to Trendyol drivers that Yemek Sepeti does not provide?

Trendyol offers accident insurance for drivers, providing 800 TL per day if they are unable to work due to an injury sustained while working. Yemek Sepeti does not offer similar insurance coverage for its drivers.

How do package assignments differ between Yemek Sepeti and Trendyol?

Yemek Sepeti assigns packages based on the region chosen by the driver, typically with 3-4 packages per hour. Trendyol allows drivers to work across multiple regions, and packages are often more frequent, with drivers receiving 4-5 packages per hour, especially in busy areas.

What geographical flexibility do drivers have on Yemek Sepeti and Trendyol?

Yemek Sepeti limits drivers to their selected region, meaning they primarily work within a specific area. Trendyol offers greater flexibility, allowing drivers to work across multiple regions, making it possible to serve different areas based on demand.

How do the package rates and delivery conditions differ between Yemek Sepeti and Trendyol?

Yemek Sepeti typically offers single-package orders, with an average of 3-4 packages per hour, while Trendyol often provides multiple-package orders, particularly in shopping malls, which can result in a higher number of packages delivered per hour.