Workplace Ethics and Code of Conduct Soft Skills | Skills training | TutorialsPoint

TutorialsPoint
7 Feb 201715:17

Summary

TLDRThis video tutorial delves into the critical aspects of workplace ethics and conduct. It underscores the significance of adhering to professional behaviors, obeying laws, and maintaining integrity. The script highlights the importance of punctuality, responsibility, and being a team player. It also stresses the value of a positive attitude, commitment to excellence, and productivity. The tutorial provides insights into cubicle etiquette and the necessity of respecting legal, moral, and professional ethics. It concludes by emphasizing the impact of workplace conduct on one's career and mentions top organizations known for their ethical culture.

Takeaways

  • 📜 **Workplace Ethics Defined**: Workplace ethics are a set of moral principles and standards of behavior that guide proper conduct in the workplace.
  • 👥 **Importance of Ethics**: Ethics are crucial as they define professional behavior and are non-negotiable; they can't be taught but are intrinsic to one's moral compass.
  • 🏛️ **Legal Compliance**: Adhering to an organization's laws, rules, and regulations is mandatory to avoid legal repercussions.
  • 🏅 **Best Workplace Practices**: Top organizations are recognized for their strong workplace ethics and culture, making them desirable places to work.
  • 🕒 **Punctuality**: Being on time and meeting deadlines are fundamental to demonstrating respect for others' time and work commitments.
  • 🔐 **Integrity and Loyalty**: Employees are expected to maintain confidentiality and loyalty, avoiding actions that could harm the company's reputation.
  • 👥 **Teamwork**: Being a supportive and respectful team member is valued, as teamwork is essential for organizational success.
  • 👔 **Professionalism**: Professional behavior and appearance are key to maintaining a positive image and fostering a productive work environment.
  • 😃 **Positive Attitude**: A positive attitude can lead to success and is appreciated by employers, even in challenging work situations.
  • 🏆 **Commitment to Excellence**: Striving for excellence in all tasks can lead to recognition and career advancement.
  • 🔩 **Reliability**: Being dependable and completing tasks on time is critical to building trust with employers and colleagues.
  • 🛠️ **Productivity**: Efficient use of time and resources is essential; avoiding distractions and gossip can enhance productivity.
  • 🤝 **Respect**: Treating everyone with respect, regardless of their position, is fundamental to a harmonious and productive workplace.
  • 🧹 **Workstation Etiquette**: Keeping your workstation clean and organized, and following proper phone and computer etiquette, reflects professionalism.
  • 💡 **Understanding Code of Ethics**: Recognizing and adhering to an organization's legal, moral, and professional ethics is vital for career success.

Q & A

  • What is the main topic of the video?

    -The main topic of the video is workplace ethics and code of conduct.

  • Why are workplace ethics important?

    -Workplace ethics are important because they guide professional behavior, ensure legal compliance, and contribute to a positive work culture.

  • What are some questions to ask oneself to determine if an action is ethical?

    -To determine if an action is ethical, one should ask if it's legal and fair, if it will hurt anyone, if it makes anyone uncomfortable, if it conveys respect for others, and if others' viewpoints have been considered.

  • Why might an employee be fired for unethical behavior?

    -An employee might be fired for being a troublemaker, using offensive language, not following law and order, harassing others, stealing, or showing incompetence.

  • What are some common work ethics that organizations expect from their employees?

    -Common work ethics include punctuality, responsibility, integrity, loyalty, being a good team member, professionalism, having a positive attitude, commitment to excellence, reliability, and productivity.

  • How does punctuality demonstrate professionalism in the workplace?

    -Punctuality demonstrates professionalism by showing respect for others' time and commitment to one's work responsibilities.

  • What does it mean to have integrity in the workplace?

    -Having integrity in the workplace means being honest, consistent, and trustworthy in one's actions and behavior.

  • Why is being a good team player valued in the workplace?

    -Being a good team player is valued because it fosters collaboration, supports diverse perspectives, and contributes to a positive work environment.

  • How can an employee show commitment to excellence?

    -An employee can show commitment to excellence by putting their heart and soul into their work, striving for high-quality outcomes, and going beyond the minimum requirements.

  • What are some cubicle and workplace etiquette tips mentioned in the video?

    -Some cubicle and workplace etiquette tips include keeping the workstation clean and organized, not eating at the workstation, turning off equipment when not in use, keeping phone calls short and professional, and not using office resources for personal use.

  • What are the three types of ethics discussed in the video?

    -The three types of ethics discussed are legal ethics, moral ethics, and professional ethics.

  • Which organizations are mentioned as having a good corporate culture?

    -The organizations mentioned as having a good corporate culture are Facebook, Google, Bobby Parker Southwest, and Zappos.com.

Outlines

00:00

📘 Introduction to Workplace Ethics

The paragraph introduces the topic of workplace ethics and code of conduct. It emphasizes the importance of professional behavior expected by employers in organizations of all sizes. The speaker outlines the agenda for the video, which includes defining workplace ethics, their importance, obeying laws and regulations, and discussing best practices for workstations and cubicles. The paragraph also mentions the significance of legal, moral, and professional ethics. The speaker provides a definition of workplace ethics as moral principles guiding proper conduct in the workplace. It stresses that ethics are inherent and not teachable, and questions to consider when evaluating the ethics of actions are presented, such as legality, fairness, and the potential impact on others.

05:01

🚫 Reasons for Employee Termination

This paragraph delves into reasons why employees might be fired, including being a troublemaker, using offensive language, breaking laws, harassing others, theft, and incompetence. It then discusses common work ethics that organizations expect from their employees, such as punctuality, responsibility, integrity, loyalty, being a good team member, professionalism, maintaining a positive attitude, commitment to excellence, reliability, productivity, and respect for others.

10:03

🏢 Cubicle and Workplace Etiquette

The speaker discusses the importance of cubicle and workplace etiquette, including keeping workstations clean and organized, not eating at the workstation, turning off equipment when not in use, keeping phone calls brief and avoiding loud ringtones, not using the office landline for personal calls, and handling office stationery properly. The paragraph highlights the significance of understanding and adhering to a company's code of ethics, which includes legal, moral, and professional guidelines. It mentions that violating these ethics can lead to severe consequences, including imprisonment.

15:05

🏅 Top Workplaces for Corporate Culture

The final paragraph wraps up the discussion on workplace ethics and code of conduct. It mentions organizations like Facebook and Google that have been voted as having the best corporate culture and are desirable places to work. The speaker stresses the importance of ethics and conduct for maintaining a good impression in an organization, as lacking these can lead to termination. The video concludes with a thank you note to the viewers.

Mindmap

Keywords

💡Workplace Ethics

Workplace Ethics refers to the principles of right and wrong that guide behavior in a professional setting. It is the moral and legal standards that define appropriate conduct in the workplace. In the video, workplace ethics are discussed as crucial for maintaining a professional and respectful work environment, with examples such as obeying laws and company rules, and treating colleagues with respect.

💡Code of Conduct

A Code of Conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organization. In the context of the video, it is mentioned as a guiding document that organizations use to set expectations for employee behavior, including punctuality, integrity, and respect for others.

💡Professional Behavior

Professional Behavior encompasses the actions and attitudes that contribute to a positive and productive work environment. It is characterized by courtesy, respect, integrity, and efficiency. The video emphasizes the importance of professional behavior in maintaining workplace harmony and productivity, such as avoiding offensive language and not engaging in harassment.

💡Legal Compliance

Legal Compliance means adhering to the laws, rules, and regulations that govern a business or industry. The video stresses the importance of legal compliance in the workplace, cautioning against actions that could lead to legal consequences, such as theft or harassment.

💡Integrity

Integrity in a workplace context means being honest and having strong moral principles. It involves being truthful, consistent, and upright. The video mentions integrity as a key workplace ethic, urging employees to be trustworthy and to avoid sharing confidential information.

💡Loyalty

Loyalty in the workplace refers to the faithfulness and support an employee shows to their employer and the organization. It is about being committed and dedicated to the company's goals and interests. The script highlights the importance of loyalty by advising against sharing company secrets with outsiders.

💡Team Player

A Team Player is someone who works well with others in a group, contributing to the achievement of common goals. The video encourages being a good team player, which involves cooperation, communication, and mutual support among team members, as opposed to putting others down.

💡Professionalism

Professionalism is the conduct, approach, or demeanor of a professional. It involves maintaining a high standard of work quality and appearance in a professional setting. The video discusses the importance of professionalism, including aspects like proper grooming and etiquette, to project a positive image and gain the respect of colleagues.

💡Positive Attitude

A Positive Attitude is a mindset that focuses on the good aspects of situations and seeks to turn challenges into opportunities. The video emphasizes the significance of maintaining a positive attitude at work, which can lead to better work outcomes and a more pleasant work environment.

💡Commitment to Excellence

Commitment to Excellence is the dedication to performing at the highest level and striving for continuous improvement. The video encourages employees to go beyond just meeting basic job requirements and to aim for excellence in all tasks, which can lead to recognition and career advancement.

💡Productivity

Productivity is the efficiency of productive activity, measured as the ratio of output to inputs. In the video, productivity is discussed as an important workplace ethic, where employees are expected to make efficient use of their time and resources to complete tasks, avoiding distractions and wasting time.

Highlights

Workplace ethics and code of conduct are crucial for employees at any organization size.

Ethics in the workplace are non-negotiable moral principles that cannot be taught but are inherent.

Employees must ask themselves if their actions are legal, fair, and respectful to others.

Common reasons for employee dismissal include being a troublemaker, using offensive language, and harassment.

Work ethics such as punctuality, responsibility, and integrity are universally expected.

Loyalty and confidentiality are key aspects of workplace integrity.

Being a good team player is essential for workplace success.

Professionalism in behavior, grooming, and attire is highly valued.

A positive attitude is necessary for workplace harmony and personal success.

Commitment to excellence is more than just completing tasks; it's about striving to do them exceptionally well.

Reliability is key; employees must consistently deliver on their promises.

Productivity is essential; employees should manage their time effectively and avoid wasting it.

Respect is paramount; employees must treat everyone with dignity, from the CEO to the office boy.

Workstation etiquette includes keeping the workspace clean, organized, and free from distractions.

Legal, moral, and professional ethics form the foundation of a company's code of conduct.

Companies like Facebook and Google are known for their strong corporate culture and workplace ethics.

Understanding and adhering to a company's code of ethics is vital for employee success and job security.

Transcripts

play00:00

hello everybody welcome to this video on

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tutorials point today our topic of

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discussion is going to be on workplace

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ethics and code of conduct well friends

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if you are working as an employee in any

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organization be it small medium or big

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enterprise there are certain code of

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conduct and certain professional

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behaviors that an employer expects out

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of their employees and today in this

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module we will discover what those

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ethics and code of conduct are well

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let's get started

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agenda today we will talk about certain

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things which is related with defining

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workplace ethics importance of having

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ethics at workplace so why exactly do we

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need to have ethics and the importance

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of that at workplace

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obeying the laws the rules and

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regulations every organization has

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certain laws rules and regulations which

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they expect you to follow best

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workstation Bay and cubicle practices

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that every employee needs to have legal

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moral and professional ethics and some

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of the best organizations in the world

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today which have been ranked in terms of

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workplace ethics and culture well that

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is all in our module today and let's see

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what else we can learn in this so if I

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have to give you a definition what

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exactly do we mean by workplace ethics

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the dictionary definition of workplace

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ethics is it is a group of moral

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principles certain standards of behavior

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or set of values regarding proper

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conduct in the workplace well ethics is

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something which either you have or you

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don't have there is no gray or black or

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there is nothing in between on that you

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either have it or you don't

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ethics my dear friends is not something

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that can be taught but it's something

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that you feel and something that is your

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moral and principles certain questions

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that we need to keep in mind when we are

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faced with this particular you know or

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having any doubt in our mind in terms of

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having do these things or do this

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behavior is ethical or not ethical

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certain questions we need to keep in

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mind are is that particular thing legal

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and fair if you are stuck somewhere any

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kind of behavior ask yourself or

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Specter on this question is it legal and

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fair will it hurt anyone if I do this

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particular behavior is anybody going to

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be hurt by this action or behavior of

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mine next thing which you need to ask is

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will it make anyone uncomfortable if I

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do certain thing anybody getting

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uncomfortable with it does it convey

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respect for others any questions on that

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you may ask have I involved others by

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asking their viewpoint have I

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collaborated on have I asked everybody

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for their opinion before going ahead

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with this behavior well friends these

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are certain questions you need to

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introspect on when you are stuck in a

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situation with regards to whether your

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behavior or action is ethical or not

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well friends let's understand what are

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certain reasons why employees are fired

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from their workplace all of us need to

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pay lot of attention on this particular

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segment because nobody likes getting

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fired at workplace so certain reasons

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are certain employees are fired because

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they are troublemakers they get into

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lost different kind of troubles at

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workplace be it with employees or bosses

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anything with regards to creating

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trouble with the processes the SOPs etc

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they also use offensive language at

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workplace you should not use any kind of

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abusive language you should not put

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people down with the way you use your

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language you should also not follow or

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rather you should not do anything with

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regards to following the law and order

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should not go against the law and order

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at the workplace

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never ever harass others with regards to

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you know getting a work done using your

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ego your power your status at workplace

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so don't harass anybody doing or any

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kind of involvement in theft so stealing

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something at workplace can be a reason

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why you might get fired and last but not

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the least incompetence as an employee

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you are expected to be competent at your

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work so you should not do anything which

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will show you as a incompetent employee

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at work please well we will now discuss

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certain common work ethics which every

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organization around the world today you

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so if you're working for any kind of

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company any organization these are

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certain common ethics which everyone

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wants you to follow let's understand

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what these ethics are well the first

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ethic which people really want you to

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follow or employees rather employers

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would want you to follow are punctuality

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you need to be punctual at workplace why

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punctuality what I mean to say is if you

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have a reporting time at 10:00 a.m. in

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the morning try to be there at work 15

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minutes earlier this shows punctuality

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also punctuality with regards to if you

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have told your boss or manager that you

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will submit a particular report or

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assignment anything at all make sure

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that you get back to them within that

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timeframe

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that's punctuality and it's highly

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honored at workplace the second thing is

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responsibility now employers really

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expect employees to take responsibility

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for their actions responsibility for the

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work that they're doing so never ever

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try to brush your hands off from the

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responsibilities given to you and try to

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do as much as possible to be proactive

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try and take as much responsibility and

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initiative and be a leader with regards

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to that

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the second thing or rather the thought

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thing with regards to workplace ethics

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is having a lot of integrity and loyalty

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people who have integrity now we have

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another module with regards to integrity

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but just to explain you in a little

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detail right now integrity is something

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that is something which is very personal

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to people so people should show or

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rather the actions and behavior should

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show people that they are integrity and

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they also have a lot of loyalty never

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ever share confidential data of the

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company or organization with outsiders

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that's a complete no-no so make sure

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that you show with your actions and

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behavior that you're somebody who has a

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lot of integrity and somebody who has a

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lot of loyalty people should be able to

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trust you with their words and actions

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the next thing and the most important

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part of workplace ethics is being a good

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team member you as an organization or

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you as an employee will have a lot of

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team members reporting in to you or you

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will be working in a lot of teams

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everybody in a team has a different

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mindset so be a good team player never

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try to put any team member down with

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your words and actions and also try to

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help your team members as much as you

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can if you are going to help them next

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time around when you need help they will

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also come back to you so be a good team

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worker be a good team player because

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that's really honored and valued at

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workplace professionalism well I can't

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really explain this in a lot of detail

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but professionalism today is the most

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sought-out kind of a behavior by every

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employer in the world today people

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expect you to be professional now

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professional with regards to your

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grooming your attire at workplace is

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important and also professional with

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regards to your behavior you need to

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come across as not somebody who's

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unprofessional immature etc so be very

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professional with regards to your

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etiquette be very professional with

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regards to your basic grooming and

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attire the next thing is having a

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positive attitude well friends it's very

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essential that when you're working in an

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organization employers expect you to

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have a good attitude at work well you

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might be having a lot of problems at

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work you might not get

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along with another team member and etc

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but important thing to understand is

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have a positive attitude and you will

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see success coming your way soon well

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friends the next thing we will discuss

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with regards to workplace ethics is

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having commitment to excellence

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well employers today don't need good

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employees they need great and excellent

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employees so if you have been assigned a

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particular task or given a particular

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project to handle try and put your heart

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and soul into it try and achieve

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excellence instead of just doing it for

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the heck of doing your job try to excel

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at your job because that is something

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that will get you into the limelight and

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people really appreciate hard work as

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well as smart work the next thing is

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with regards to reliability well you

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need to be shown as somebody who's

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reliable employers or rather your bosses

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and managers should be able to rely on

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you and give you our tasks with

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assurance that you will complete the

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task in time so you need to show

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reliability with regards to your actions

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your behavior your body language

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everything should show that you are

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confident and reliable as a person or as

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an employee next thing is with regards

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to being productive well friends

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everybody gets 24 hours in a day nobody

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gets more ah nobody gets less but yes

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some people are able to finish all their

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tasks within that particular stipulated

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time with regards to being productive

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it's really essential to understand that

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don't waste your time at work don't

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loiter around start gossiping with other

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people you know go to the coffee machine

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and while you're sipping your coffee

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you're wasting half an hour 45 minutes

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just talking to people randomly it's

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important to understand that you need to

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show yourself as a productive employee

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and that is something that will give you

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essential or really good brownie points

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so show yourself as somebody who's

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productive at work try and understand

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that people really give weight edge to

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those people who are productive at work

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respect is something which is very very

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essential at workplace you need to give

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respect to get respect and that's

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something which is very essential try

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and respect everyone at workplace beat

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up UHN or office boy to the CEO

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of the company your employees or rather

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your team members also need to be

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treated with a lot of respect if you

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don't give respect to people you will

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never get it back and respect is

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something that everyone aspires for so

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start respecting your people friends we

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will now get into a very important

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segment which is having certain cubicle

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and workplace ethics and etiquette when

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you are working at a particular

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workstation or cubicle there are certain

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do's and don'ts and certain things you

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need to keep in mind let's see what they

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are you need to make sure that your

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workstation is clean and organized and I

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don't need to tell you this why it's

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important you show yourself as a

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professional if your workstation is neat

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organized well there are no files or

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papers flying in and out use a dustbin

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and lot litter here and there well it's

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important if you don't need a piece of

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paper just don't throw it here and there

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use the dustbin no eating at workstation

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it's very distracting if you're eating

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something the smell of your food might

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travel to other workstations also so

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always use the cafeteria all to the

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particular designed place or designated

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place with regards to having your food

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turn off the printer light

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air-conditioner computer when you are

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leaving for the day if you are the last

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employee to leave for the day it's

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something which is very basic and

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etiquette that you need to switch off

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everything before you leave you need to

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treat your workplace like your home you

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wouldn't leave air conditioners and

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lights a/c etc on when you're leaving

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from home would you so in the same way

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what station needs to be respected keep

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your phone calls short and definitely no

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loud ringtones on your phone it's very

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distracting if your neighbor or you know

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somebody who's sitting next to you is

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working very hard and suddenly your

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phone rings like anything and there's a

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loud ringtone or you're having long

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conversations on phone never ever use

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the office landline for your own

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personal calls and that's something

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which is again a matter of etiquette and

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manners handle office stationery

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properly do not overuse the office

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stationery just because it is provided

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free of course - you don't overuse it or

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take some of this office stationery back

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home for personal use that's again a

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complete

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well understanding code of ethics is

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very important so workplace ethics serve

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as a guiding principles that effective

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leaders used to set the professional

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tone and behavior leaders today all over

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the world have set certain code of

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conduct certain code of law which they

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feel need to be really used by the

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employees today and let's understand

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what these morals principles and

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guidelines are well with regards to code

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of ethics there are three things which

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we need to understand legal modern and

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professional with regards to legal code

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of ethics every employer today has

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certain legal issues or law-and-order

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which they want the employees to follow

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and it's very important to understand if

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you are going against the processes of

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the company if you are going against the

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set law and order of the company you can

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be put behind the bars so never ever

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mess around or play around with the law

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and order of the company the second

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thing with regards to code of ethics is

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moral ethics

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well moral or morality is something that

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either you have or you don't have and

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it's important to understand moral

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ethics is something that an employer

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really looks for in an employee so don't

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have any kind of behavior which will

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show you as an immoral person or having

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any kind of stealing behavior being

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morally rude to people again a complete

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no-no and also with regards to

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professional ethics employers today are

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really looking for the employees to be

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professional so anything with regards to

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having good behavior professional

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behavior something that an employer

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looks for and something that their brand

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image is also at stake if you are

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following any kind of unprofessional

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behavior so friends we need to

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understand that legal moral and

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professional ethics is something which

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is the need of the hour and we need to

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understand our company wherever we are

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working what is their legal what is the

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professional and what is their moral

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ethics that they expect out of an

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employee well just to throw some light

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on certain organizations which have been

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voted in terms of best organization for

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corporate culture Facebook Google these

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are certain organizations which we am

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sure all of us know have been voted as

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place where

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love to work because of the kind of

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culture that they have certain other

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organizations are Bobby Parker Southwest

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again a kind of an airline and a dope

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and zappos.com these are certain

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organizations which have been voted as

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best organizations to work in because of

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the kind of culture they provide to the

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people and people love working in such

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kind of a culture to conclude our topic

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on workplace ethics and code of conduct

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well friends I hope you have enjoyed

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listening to this particular module

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because as an employee it's very

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important to have certain ethics and

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code of conduct because otherwise your

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impression in an organization can really

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go down and trust me people can fire you

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left right and center if you do not have

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certain ethics and code of conduct so

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thank you for watching us and have a

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great day

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Workplace EthicsProfessional ConductEmployee BehaviorCorporate CultureLegal ComplianceMoral StandardsTeamwork SkillsProductivity TipsOffice EtiquetteCareer Advice
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