What is Ethics in Communication?
Summary
TLDRThis video delves into the concept of ethical communication, defining ethics as moral principles guiding right and wrong, and communication as the exchange of messages. It emphasizes the universality of ethical communication, expecting dignity and respect across cultures. The video outlines four key expressions of ethical communication: adhering to the Golden or Platinum Rule, considering the receiver's feelings, acknowledging sources of ideas, and speaking the truth with care. These principles are illustrated through a school scenario, highlighting the importance of understanding and respecting individual preferences in communication.
Takeaways
- đ Ethics in communication is derived from the Greek word 'ethos', relating to moral character, and it involves discerning right from wrong in human actions.
- đŹ Communication is defined as the act of sending and receiving verbal or non-verbal messages, both online and offline, with interpretations made during the process.
- đ Ethical communication involves being clear, concise, truthful, and responsible in all forms of messaging.
- đ Ethical communication is a universal concept, applicable across cultures, where individuals expect to be treated with dignity, fairness, respect, and basic courtesy.
- đ The Golden Rule suggests treating others as you would like to be treated, focusing on one's own preferences in interactions.
- đââïž The Platinum Rule emphasizes treating others the way they wish to be treated, which requires understanding and respecting others' preferences.
- đ€ An example given illustrates the difference between the Golden and Platinum Rules, showing how each can be applied in social interactions to build relationships.
- 𧥠Considering the feelings of the receiver is crucial for ethical communication, as it involves being mindful of the emotional impact of words, tone, and gestures.
- đ Acknowledging the source of ideas or information is essential to avoid plagiarism and to give credit where it's due, upholding ethical standards in communication.
- đŁïž Speaking the truth is a fundamental aspect of ethical communication, but it must be done with care and consideration for the feelings of others and the appropriateness of the situation.
Q & A
What does the term 'ethics' originate from and what does it represent?
-The term 'ethics' comes from the Greek word 'ethos,' which means character or moral nature. It is concerned with the questions of right and wrong, good and bad in human action.
How is communication defined in the context of this video?
-Communication is defined as the human act of sending verbal or non-verbal, online or offline messages, and receiving them, with interpretations made during the process.
What is the difference between the Golden Rule and the Platinum Rule in communication?
-The Golden Rule focuses on treating others as one would like to be treated, emphasizing one's own preferences. The Platinum Rule, on the other hand, focuses on treating others the way they wish to be treated, emphasizing the preferences of the other person.
Why is it important to adhere to the Platinum Rule in certain communication scenarios?
-Adhering to the Platinum Rule is important because it takes into account the unique preferences and desires of the person being communicated with, which can lead to more effective and respectful interactions.
How does considering the feelings of the receiver demonstrate ethical communication?
-Considering the feelings of the receiver demonstrates ethical communication by ensuring that one's words, tone, and nonverbal gestures are mindful and respectful, thus avoiding negative emotional impacts.
Why is it unethical to not acknowledge the source of ideas or information?
-Not acknowledging the source of ideas or information is unethical because it involves using someone else's intellectual property without giving them credit, which is both disrespectful and potentially illegal.
What is the importance of speaking the truth in ethical communication?
-Speaking the truth is important in ethical communication as it makes a person reliable and trustworthy. However, it should be done carefully, considering the feelings of others and the appropriateness of the situation.
Can you provide an example from the script that illustrates the difference between the Golden Rule and the Platinum Rule?
-In the script, Ryan uses the Golden Rule by treating Paul kindly because that's how he wants to be treated. Mary, however, uses the Platinum Rule by asking Paul about his interests before suggesting the music club.
What are the four ways to express ethics in communication mentioned in the video?
-The four ways to express ethics in communication are: 1) adhering to the Golden Rule or the Platinum Rule, 2) considering the feelings of the receiver, 3) acknowledging the source of ideas and information, and 4) speaking the truth.
How does the video suggest one should approach people who are not comfortable dealing with anyone?
-The video suggests that one should first get to know such people and treat them as they wish to be treated to avoid conflict and ensure ethical communication.
Why is it important to observe ethics in communication across cultures?
-Observing ethics in communication is important across cultures because people in almost every culture expect to be treated with dignity, fairness, courtesy, and respect when communicating with others.
Outlines
đŁïž Ethics in Communication
This paragraph introduces the concept of ethics in communication, defining ethics as originating from the Greek word 'ethos', which pertains to moral character. It explains communication as the act of sending and receiving messages, both verbal and non-verbal. The paragraph emphasizes the universality of ethical communication, which involves treating others with dignity, fairness, respect, and courtesy. It outlines four ways to express ethics in communication: adhering to the Golden Rule or the Platinum Rule, considering the feelings of the receiver, acknowledging the source of ideas or information, and speaking the truth. The Golden Rule is about treating others as one would like to be treated, while the Platinum Rule focuses on treating others as they wish to be treated. The paragraph uses an example of a new student, Paul, to illustrate the difference between the two rules through the actions of his classmates, Ryan and Mary.
đ Recap and Conclusion on Ethical Communication
The second paragraph serves as a recap of the key points discussed in the video about ethical communication. It reiterates the importance of adhering to ethical standards in communication, as it aligns with the expectations of individuals across cultures for dignified and respectful interactions. The paragraph reinforces the four main principles of ethical communication: following the Golden or Platinum Rule, considering the receiver's feelings, acknowledging the source of ideas and information, and speaking the truth. It concludes by encouraging viewers to engage with the content, suggesting they like the video and subscribe to the channel for more related content.
Mindmap
Keywords
đĄEthics
đĄCommunication
đĄEthical Communication
đĄGolden Rule
đĄPlatinum Rule
đĄDignity
đĄFairness
đĄRespect
đĄCourtesy
đĄAcknowledging Sources
đĄTruthfulness
Highlights
Ethics in communication is defined by the Greek word 'ethos', which means character or moral nature.
Communication is the human act of sending and receiving messages, with interpretations made during the process.
Ethical communication is about communicating clearly, concisely, truthfully, and responsibly.
Ethics and communication can take a universal approach, regardless of an individual's moral principles.
People from different cultures expect to be treated with dignity, fairness, respect, or at least basic courtesy.
The Golden Rule suggests treating others as you would like to be treated.
The Platinum Rule focuses on treating others the way they wish to be treated, considering their preferences.
Ryan's approach to Paul illustrates the Golden Rule, treating him with kindness as he wishes to be treated.
Mary's approach to Paul demonstrates the Platinum Rule, asking about his interests to tailor her communication.
It's important to understand that some people may not be comfortable with any form of interaction, regardless of its intent.
Considering the feelings of the receiver is crucial to ethical communication, as humans are emotional beings.
Maintaining care, tact, and diplomacy in communication helps avoid negatively affecting others.
Acknowledging the source of ideas or information is essential to avoid unethical and unlawful use of intellectual property.
Speaking the truth is a universal rule, but it must be done carefully to avoid hurting others' feelings.
Ethical communication is important because it aligns with the expectations of dignity, fairness, courtesy, and respect across cultures.
Expressing ethics in communication can be done by adhering to the Golden or Platinum Rule, considering the receiver's feelings, acknowledging sources, and speaking the truth.
The video encourages viewers to like and subscribe for more related content on ethics and communication.
Transcripts
hello everyone in this video we will
discuss ethics in communication
let's start by defining first what
ethics and communication is
ethics comes from the Greek word ethos
which means character or moral nature
it is concerned with the question of
right and wrong good and bad in Human
Action while communication is the human
Act of sending verbal or non-verbal
online or offline and receiving messages
in which interpretations are made during
the process
if you want to learn more about ethics
and communication check out our playlist
Linked In the card above
following these definitions ethical
communication then may be defined as the
act of communicating clearly concisely
truthfully and responsibly
now because communication is a universal
human activity ethics and communication
2 can take a universal approach
regardless of an individual's moral
principles
indeed although people from different
cultures have different moral
philosophies everyone expects to be
treated with dignity fairness respect or
at least with basic courtesy in
communicating with others
now there are many ways to express
ethics in communication here are four of
them
number one adhering to the golden rule
or the Platinum rule
surely almost everyone is familiar with
the golden rule which may be expressed
as always treat others in the same way
you want to be treated
notice that the Golden Rule focuses more
on the self rather than on the person
one is talking to
now although this rule may work for some
one nevertheless cannot just disregard
other people who do not think and act
like oneself
the Platinum rule on the other hand
focuses more on other people's
preferences
it is commonly expressed as treat others
the way they wish to be treated
to better distinguish the golden from
the Platinum rule consider this example
Paul is a new transferee of a school
he is shy to approach any of his
classmates so he just remains silent in
their classroom
after a few days Ryan the class
president approaches him and talks to
him casually
Ryan makes sure Paul is comfortable so
he tells him about sports without even
asking whether Paul likes it or not
the next day Mary his other classmate
talks to him and asks what he likes to
do in his free time
Paul answers and tells Mary that he
likes music
Mary tells him about the music Club in
their school and Paul becomes excited
about it
when Ryan noticed them he approached and
offered to treat them at the cafeteria
the three became friends
Paul thanked Ryan because of his
kindness and generosity
Ryan said he treated Paul that way
because that's how he wanted others to
treat him
while they were eating Mary mentioned
the music Club again to Ryan and they
talked about it until the bell rang
in the example Ryan used the Golden Rule
because he treated Paul the way he wants
to be treated he wants others to be kind
to him that's why he's kind to Paul
Mary on the other hand used the Platinum
roll when he asked Paul what he likes to
do during his free time since the
Platinum rule is all about understanding
what other people want in order to be
able to know what and how to communicate
with them
now always remember that there are some
people who are not comfortable in
dealing with anyone no matter how good
they are to them
it is important to get to know these
people first and treat them as they want
to be treated in order to avoid conflict
number two considering the feelings of
the receiver
humans are not only cognitive beings
they too are emotional
if one is careless with one's words tone
and nonverbal gestures it could
negatively affect other people
in order to be ethical in communicating
with others it is best to maintain care
tact and diplomacy in one's
Communications
number three acknowledging the source of
idea or information
sources of ideas or information should
be acknowledged appropriately at all
times
it is unethical and unlawful for someone
to use other people's intellectual
property without recognizing their name
or organization
in other words give credit to where it's
due
and lastly number four speaking the
truth
this is a universal rule speaking the
truth makes a person reliable
however it too can hurt others feelings
that's why one needs to speak it
carefully
some people are just not ready to hear
the truth one therefore has to consider
their feelings
sometimes one may know the truth but the
question is are you the right person to
say it
and is it the right time and place to
talk about it
although as the saying goes truth will
always Prevail there are unfortunately
people who for whatever reason seem to
enjoy spreading lies and falsehood
[Music]
to recap ethical communication is the
act of communicating clearly concisely
truthfully and responsibly
it is important to observe ethics in
communication because people in almost
every culture expect to be treated with
dignity fairness courtesy and respect in
communicating with others
ethical communication can be expressed
by one adhering to the golden rule or
the Platinum rule
two considering the feelings of the
receiver
3. acknowledging the source of idea and
information
and four speaking the truth
[Music]
if you think this video is helpful
please click the like button and don't
forget to subscribe to our channel for
more related content thank you and see
you in our next videos
[Music]
foreign
[Music]
5.0 / 5 (0 votes)