Good Leadership Is Contagious -- HBR Video, Indonesian Subtitle

MIC Publishing

15 Jun 201701:33

Summary

TLDRThe video script explores the contagious nature of leadership behaviors, demonstrating how they significantly influence team performance. Jack's anger and Joseph Spokeman's research highlight over 30 behaviors that spread among executives and middle managers. Effective leaders foster engagement, with the top 10% of executives seeing a 40% higher engagement rating from their employees. The script emphasizes the importance of leaders being aware of the behaviors they model, as they can positively or negatively impact the entire company.

Takeaways

😄 Emotional states can be contagious; happiness is shared among people in a group.
🔍 Jack's anger and Joseph spokeman conducted a study to assess the contagiousness of leadership behaviors.
📊 Over 30 significantly contagious behaviors were identified in the study involving high-level executives and middle managers.
🔝 Performance was linked to the contagious behaviors; ineffective managers often had ineffective bosses.
🤝 Effective executives and middle managers tend to work together, influencing each other positively.
👥 The study inferred that team performance is influenced by the behaviors of team leaders.
📈 Singer and Phil Quinn investigated the impact of leaders' behavior on subordinate engagement scores.
🏆 High-performing teams had more engaged and better-performing middle managers, who also had more engaged direct reports.
💧 The 'trickle-down' effect shows significant impact, with the top 10% of executives having much higher engagement ratings from their employees.
📉 Conversely, the bottom 10% of executives had significantly lower engagement ratings from their employees.
🛠️ It's crucial for leaders to be mindful of the behaviors they want to instill and propagate within their teams.

Q & A

What is the main topic discussed in the transcript?
-The main topic discussed in the transcript is the contagious nature of leadership behaviors and how they can impact the performance and engagement of employees within an organization.
Who conducted the study on contagious behaviors among executives and middle managers?
-The study was conducted by Jack's anger and Joseph spokeman.
How many significantly contagious behaviors were discovered in the study?
-The study discovered more than 30 significantly contagious behaviors.
What was the connection found between effective executives and middle managers?
-The study found that the most effective executives and middle managers tended to work together, suggesting a positive influence of contagious behaviors.
Why is it important for leaders to be aware of their behaviors?
-It is important because leaders' behaviors can be contagious and significantly affect the engagement and performance of their subordinates and the overall company.
What did Singer and Phil Quinn investigate regarding leaders' behaviors and their subordinates?
-Singer and Phil Quinn investigated how leaders' behaviors affected their subordinates by examining the engagement scores of both middle managers and their direct reports.
What was the 'trickle-down effect' referred to in the transcript?
-The 'trickle-down effect' refers to the impact of leaders' behaviors on their middle managers and subsequently on the middle managers' direct reports, leading to a significant change in engagement and performance.
How did the performance of the highest-performing executives compare to the lowest-performing ones in terms of employee engagement?
-The top 10% of executives had engagement ratings from their employees and their employees' employees that were more than 40% higher than those of the executives in the bottom 10%.
What can be inferred about the relationship between managers and their teams based on the transcript?
-It can be inferred that managers and their teams often 'sink or swim' together based on the contagious behaviors exhibited by the managers.
What does the transcript suggest about the role of personal selection in team performance?
-The transcript suggests that since most managers do not personally select all the people on their teams, the team's performance is more influenced by the contagious behaviors of the leaders rather than individual selection.

Outlines

00:00

😡 Contagious Leadership Behaviors

This paragraph discusses the concept of leadership behaviors being contagious, meaning they can spread among team members. The study by Jack's anger and Joseph spokeman reveals over 30 significantly contagious behaviors among high-level executives and middle managers. It also shows a correlation between the effectiveness of these behaviors and overall team performance. The least effective middle managers are found to work under the least effective bosses, whereas the most effective leaders tend to work together, creating a ripple effect of engagement and performance. The study also highlights the 'trickle-down effect,' where the top 10% of executives have significantly higher engagement ratings from their employees and their employees' employees compared to the bottom 10%. This underscores the importance of leaders being mindful of the behaviors they model and propagate within their organizations.

Mindmap

Keywords

💡Happiness

Happiness refers to a state of well-being and contentment. In the video's context, it's mentioned that it's natural to feel happier when the people around you are happy, indicating that emotions can be contagious. This concept is foundational to understanding the video's theme of emotional contagion and its impact on behavior.

💡Behavioral Contagion

Behavioral contagion is the phenomenon where behaviors, habits, or emotions are unconsciously adopted from one person to another. The video discusses how leadership behaviors can be contagious, affecting the performance and engagement of employees, which is central to the theme of how leaders influence their teams.

💡Leadership Behaviors

Leadership behaviors are the actions and attitudes exhibited by individuals in leadership positions. The video emphasizes that these behaviors are not only influential but also significantly contagious, impacting the overall performance of teams and organizations.

💡High-Level Executives

High-level executives are senior leaders within an organization, often responsible for major decisions and strategies. In the script, they are assessed for their contagious behaviors, showing their critical role in shaping the company's culture and performance.

💡Middle Managers

Middle managers are the intermediaries between senior executives and front-line employees. The video script reveals that their effectiveness is often tied to the behaviors of the executives they report to, highlighting the trickle-down effect of leadership.

💡Performance

Performance refers to the level at which an individual or group operates in terms of productivity and effectiveness. The video script uses performance as a metric to measure the impact of contagious behaviors, particularly noting the correlation between effective executives and middle managers.

💡Engagement Scores

Engagement scores are metrics used to assess the level of involvement and enthusiasm employees have towards their work. The script mentions that the highest performing teams have more engaged middle managers, which in turn have more engaged direct reports, illustrating the positive impact of leadership behaviors.

💡Trickle-Down Effect

The trickle-down effect is a concept where changes or influences at the top level of an organization gradually filter down to lower levels. The video script discusses this effect in the context of leadership behaviors, showing how the behaviors of top executives can influence the entire company.

💡Employee Engagement

Employee engagement is the extent to which employees are committed to their work and actively participate in achieving organizational goals. The video script highlights that the top 10% of executives have significantly higher engagement ratings from their employees, demonstrating the power of positive leadership.

💡Subordinates

Subordinates are individuals who are lower in rank or authority within an organization. The script discusses how leaders' behaviors affect their subordinates' engagement and performance, emphasizing the importance of leaders being role models for their teams.

💡Role Models

Role models are individuals whose behavior, achievements, or values are imitated by others. In the video, leaders are encouraged to consider which behaviors they want their employees to learn and pass on, underlining the significance of leaders as role models in shaping organizational culture.

Highlights

Leadership behaviors can be contagious, influencing the emotions and habits of those around them.

Jack's anger and Joseph spokeman's research identified over 30 significantly contagious behaviors among high-level executives and middle managers.

Ineffective middle managers often work under ineffective bosses, indicating a correlation between leadership and team performance.

Effective executives and middle managers tend to work together, suggesting a positive contagion effect in leadership behaviors.

Contagious behaviors can affect the overall performance of a team, with managers' behaviors impacting their subordinates' engagement.

The study found a significant trickle-down effect of leadership behaviors on employee engagement and performance.

High-performing teams have more engaged middle managers who also have more engaged and high-performing direct reports.

The top 10% of executives have employee engagement ratings over 40% higher than those in the bottom 10%.

Leaders need to be aware of the behaviors they want their employees to learn and emulate.

The importance of leaders setting an example for behaviors that can positively influence the entire company.

The study emphasizes the impact one good or bad boss can have on a company's overall performance and culture.

Leadership behaviors are not only personal but can also shape the collective behaviors of a team.

The research suggests that leadership behaviors can be a key driver of organizational success.

The contagion effect of leadership behaviors can be both positive and negative, affecting team dynamics.

The study provides insights into how to build a high-performing team by focusing on leadership behaviors.

Understanding the contagious nature of leadership can help in the development of effective leadership strategies.

The research highlights the need for leaders to be mindful of their behaviors and their influence on others.