How I Answer Email in 17 Minutes a Day - My System

Tiago Forte
21 Apr 202217:54

Summary

TLDRThe video outlines a 5-step system to streamline your email inbox and achieve 'inbox zero'. It advises unsubscribing from unneeded emails, using email solely for collecting inputs, setting up calendar/task apps to handle downstream tasks, enabling email shortcuts like 'auto-advance', and quickly triaging each email (archive/delegate/calendar/task/read later). The goal is to process emails ultra-efficiently, only touch each email once, and reclaim time lost to distracted email checking. This clears both physical and mental space to focus on important tasks.

Takeaways

  • 😀 Unsubscribe from unnecessary emails to declutter inbox
  • 📝 Strip email to core function of collecting inputs
  • 🗄️ Set up downstream productivity systems to process emails
  • ⚙️ Streamline email workflow for quick processing
  • 🤔 Make quick triage decisions on each email
  • 📆 Use calendar app to schedule events from emails
  • ✅ Use task manager to capture action items
  • 📚 Use notes app to store reference information
  • 📥 Use read later app to save articles for future
  • 😊 Process email quickly to focus time on important tasks

Q & A

  • What are the 5 steps outlined to process emails efficiently?

    -The 5 steps are: 1) Unsubscribe from unnecessary emails; 2) Strip email down to its core function; 3) Set up downstream productivity systems like calendar, task manager, notes app, read later app; 4) Streamline workflow with shortcuts and auto-advance; 5) Make quick triage decisions on each email.

  • What is the purpose of stripping emails down?

    -It aims to limit email just to its core function of collecting new inputs rather than trying to use it for everything.

  • What are the 4 downstream productivity systems suggested?

    -They are: a calendar app, a task manager, a notes/reference app to store files and info, and a read later app for saving content to consume later.

  • What is the benefit of auto-advance in email?

    -It advances you to the next email automatically after archiving/deleting one, helping you stay focused on processing emails rather than getting distracted.

  • What are some important keyboard shortcuts mentioned?

    -Compose (c), send (command/ctrl+enter), archive (e), quick entry for task apps (ctrl+space or ctrl+option+space).

  • How can you efficiently save emails to Evernote?

    -Add your unique Evernote email address as a contact. Then when viewing an email, hit forward, start typing the Evernote contact, and hit send to save that email in Evernote.

  • When would you send an email article to Instapaper vs Evernote?

    -Send to Instapaper if you just want to read it later. Send to Evernote if you've read it and want to reference or save portions long term.

  • Why insist on only touching emails once?

    -It encourages you to avoid opening emails unless you have time to process it. This reduces distraction and random checking.

  • What's the core psychological insight when processing emails?

    -Insist on only touching emails once you can archive or act on. If you can't process it, avoid opening emails altogether to stay focused.

  • How is email intended to be used for productivity?

    -As a collector of inputs and new information rather than an overflowing to-do list or knowlege management system.

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