Explaining Nonverbal Communication

Summary

This video script from the Pie Strategy Channel, hosted by Guru Vlogger, explores the intricate world of nonverbal communication. It delves into nine distinct types, including paralanguage, the language of flowers, colors, time, space, touch, gestures, facial expressions, and personal appearance. The script highlights the cultural and gender-specific nuances of these nonverbal cues, using examples like the Filipino tradition of 'agmamano' and the cultural significance of colors. It underscores the importance of understanding these subtleties to avoid miscommunication and conflicts in our daily interactions.

Takeaways

• 🗣️ Nonverbal communication plays a significant role in conveying messages and can be influenced by cultural practices, gender, and attitudes.
• 🌸 The language of flowers uses the symbolic meanings of different types of flowers to communicate.
• 🎨 The language of colors involves the use of colors based on their cultural significance, which can vary greatly across different societies.
• ⏰ Chronemics, or the language of time, refers to the use of time in non-verbal communication, including concepts of punctuality and waiting.
• 📏 Proxemics, or the language of space, is the use of space to indicate social rank and importance, which is crucial in business and social interactions.
• 🤝 The language of touch, or haptics, is a powerful form of non-verbal communication that can convey emotions and intentions through physical contact.
• 🤟 The language of gestures includes hand movements and body language that emphasize and punctuate spoken words.
• 😀 Facial expressions are a key part of non-verbal communication, using the eyes, eyebrows, cheeks, lips, nose, and forehead to express feelings.
• 👗 Position and personal appearance are important in non-verbal communication as they reflect how a person presents themselves and their message.
• 🌐 Cultural differences can lead to miscommunication in non-verbal cues, as certain gestures or symbols may have different meanings in different societies.
• 👶 Gender and upbringing also influence non-verbal communication, with expectations and norms varying for how men and women should express themselves.

Q & A

What are the nine different types of nonverbal communication mentioned in the video?

The nine types of nonverbal communication are: 1) Paralanguage, 2) Language of flowers, 3) Language of colors, 4) Language of time (Chronemics), 5) Language of space (Proxemics), 6) Language of touch (Haptics), 7) Language of gestures, 8) Facial expressions, and 9) Position and personal appearance.

How does paralanguage affect the interpretation of verbal communication?

Paralanguage refers to the way we say something, which can affect the interpretation of verbal communication. For instance, saying 'I love you' with an angry tone can send a contradictory message.

Why is the language of flowers important in nonverbal communication?

The language of flowers is important because different types of flowers can carry specific meanings, and their use can convey messages or sentiments that are not explicitly stated.

Can you give an example of how the language of colors can lead to miscommunication?

An example is the color purple, which is a color of mourning in Thailand but associated with royalty and luxury in Western culture. Using purple without understanding its cultural significance could lead to miscommunication.

What is the significance of the language of time in nonverbal communication?

The language of time, or Chronemics, involves the use of time in nonverbal communication, including punctuality, willingness to wait, and the perception of time in social interactions.

How does the language of space, or Proxemics, show social rank or importance?

Proxemics refers to the use of space to indicate social rank or importance. For example, who gets the corner office or sits at the head of the table can reflect their status within an organization.

What is the role of touch in nonverbal communication?

Touch, or Haptics, is a powerful form of nonverbal communication that can convey comfort, anger, or encouragement through physical contact.

Why are gestures considered an important part of nonverbal communication?

Gestures are important because they can emphasize and punctuate what a speaker wants to highlight, making speech more understandable and interesting to listeners.

How does personal appearance contribute to nonverbal communication?

Personal appearance contributes to nonverbal communication by conveying how a speaker sees themselves, their attitude toward the message, and how they value the listeners' attention.

What is the potential impact of cultural differences on nonverbal communication?

Cultural differences can lead to miscommunication in nonverbal communication if the cultural concepts and practices of one society do not align with those of another, especially when it comes to gestures, colors, and personal space.

Can you provide an example of a cultural practice mentioned in the video that involves touch?

An example from the video is 'Agmamano', a Filipino tradition where touching the hand of an elder to one's forehead is a sign of respect.

Outlines

00:00

🗣️ Introduction to Nonverbal Communication

The video script begins with a warm welcome and an introduction to the topic of nonverbal communication. It outlines nine different types of nonverbal cues, including paralanguage, the language of flowers, colors, time, space, touch, gestures, facial expressions, and personal appearance. The importance of cultural practices and gender influences in communication is emphasized, with examples such as the Philippine tradition of 'agmamano' and gendered expectations in voice pitch. The script also discusses how nonverbal signals can sometimes contradict the intended verbal message, highlighting the complexity of communication.

05:02

🌹 The Language of Flowers and Colors in Communication

This paragraph delves into the cultural and gender-specific meanings of flowers and colors in nonverbal communication. It discusses how certain flowers, like red roses, are associated with romantic gestures in the Philippines, while in Hawaii, the plumeria flower might be misinterpreted due to its association with funerals. The importance of understanding cultural significance in color use is stressed, as misinterpretations can lead to offense. The story of a miscommunication incident involving a gift of 'gift' (mistaken for 'poison' in German) at a party illustrates the potential for misunderstanding in cross-cultural interactions.

10:05

🕒 The Impact of Time, Space, and Touch in Nonverbal Communication

The script continues by exploring the nonverbal dimensions of time (chronomix), space (proxemics), and touch (haptics). It explains how perceptions of punctuality and waiting times can vary culturally and affect expectations in service industries. The concept of personal space and its significance in social rank and business communication is discussed, along with the potential for conflict when personal space is violated. The power of touch as a nonverbal cue is highlighted, emphasizing its ability to convey complex emotions and intentions. The paragraph concludes with an overview of gestures and personal appearance as forms of nonverbal communication, noting their role in enhancing the delivery of a message and the importance of cultural awareness to avoid miscommunication.

Keywords

💡Nonverbal Communication

Nonverbal communication refers to the process of conveying meaning without using words. It includes body language, gestures, facial expressions, and other visual cues. In the video, it is the central theme, with nine different types of nonverbal cues being discussed, illustrating how they can influence the interpretation of a message and potentially lead to miscommunication if not understood within the correct cultural context.

💡Paralanguage

Paralanguage is the study of vocal characteristics of speech such as pitch, volume, and intonation that contribute to meaning beyond the words themselves. The script mentions that how something is said, like 'I love you' with an angry tone, can convey a contradictory message, emphasizing the importance of paralanguage in communication.

💡Language of Flowers

The language of flowers refers to the symbolic meanings attributed to different types of flowers. In the script, it is mentioned that in certain cultures, like the Philippines, men traditionally send flowers to women, and red roses are specifically for romantic interests, highlighting how this nonverbal cue can carry specific cultural significance.

💡Language of Colors

This concept deals with the symbolic meanings associated with different colors, which can vary greatly across cultures. The video script provides the example of purple being a color of mourning in Thailand, contrasting with its association with royalty and luxury in Western culture, showing how color can be a powerful nonverbal communicator.

💡Chronemics

Chronemics is the study of time and its significance in nonverbal communication. The script discusses how perceptions of time, such as punctuality and the willingness to wait, can convey messages about social status or power dynamics, as well as personal attitudes towards time.

💡Proxemics

Proxemics is the study of how people use and perceive space in their interactions. The video explains how the use of space can indicate importance or social rank, such as who gets the corner office or sits at the head of the table, demonstrating the role of spatial arrangements in nonverbal communication.

💡Haptics

Haptics, or the language of touch, involves the use of physical contact to communicate feelings or intentions. The script points out that touch can comfort, anger, or encourage someone, and differentiates it from other nonverbal cues by the direct contact between the sender and receiver.

💡Gestures

Gestures are movements of the body, particularly the hands, to emphasize or illustrate a point. The video script notes that gestures can punctuate what we want to highlight in speech, such as hand movements in sign language, and are a fundamental part of making speech understandable and engaging.

💡Facial Expression

Facial expressions are a form of nonverbal communication that convey emotions or reactions through the movement of facial muscles. The script describes how the use of the eyes, eyebrows, cheeks, lips, nose, and forehead can show how a person feels, underlining the expressive power of the face in communication.

💡Personal Appearance

Personal appearance refers to how one presents oneself, including clothing, grooming, and posture. The video script suggests that personal appearance can influence how seriously one is taken, how confident one feels, and how one's message is perceived in formal communicative situations.

💡Cultural Influences

Cultural influences are the customs, traditions, and societal norms that shape communication practices. The script highlights that many nonverbal cues are culture-specific and misunderstandings can occur when these cultural concepts clash or are not understood by others, emphasizing the importance of cultural awareness in communication.

Highlights

Introduction to the nine different types of nonverbal communication.

Explanation of 'kinesics' or body language as a form of nonverbal communication.

The language of flowers and their meanings based on cultural context.

Importance of color in nonverbal communication and its cultural significance.

Chronemics, or the language of time, and its role in communication.

Proxemics, the use of space to convey social status or importance.

The language of touch, or haptics, and its powerful role in communication.

Gestures as a common form of nonverbal communication.

Facial expressions and their role in conveying emotions.

Position and personal appearance as a form of nonverbal communication.

Cultural influences on nonverbal communication and customs.

The tradition of 'agmamano' in Philippine culture and its decline.

Gender influences in communication and stereotypes.

Paralanguage, the study of how we say something and its impact on meaning.

Cultural differences in the use of flowers and their associated meanings.

A news report on miscommunication due to language barriers and cultural misunderstandings.

The impact of personal space and its violation on social interactions.

The role of posture and personal appearance in formal communication settings.

The potential for miscommunication in nonverbal dimensions due to cultural differences.

Encouragement to stay tuned for more informative discussions on nonverbal communication.

Transcripts

[Music]

good morning beautiful people

welcome back to the pie strategy channel

i'm guru vlogger now kuwait

featuring group five well let's not

waste more time and get on to the video

so as explained in the previous videos

i'm sure you already

know the different influences of

communication in one's own cultural

practices

habits gender influences and attitudes

so now let us learn the nine different

types of nonverbal communication

in order for us to understand the topic

we will learn today

number one our language it is the how of

saying something

number two language of flowers the use

of flowers based on the meaning of

each type of flower number three the

language of colors

the use of colors based on the meaning

of each color number 4

the language of time the language of

time also known as chronemics

the use of time based on position or

power

number 5 language of space also called

proximix

it is the use of space to show

importance number six

the language of touch the use of touch

to express what cannot be said

number seven language of gestures number

eight

facial expression the use of the eyes

eyebrows

cheeks lips nose and forehead to show

how the person feels

and lastly number nine position and

personal appearance the way one carries

and presents oneself

all of the above are types of non-verbal

communication

and are ways to deliver and to convey a

meaning intended or not

speaker may think he or she is being

clear about the message

but he or she may not realize that his

or her non-verbal signals are

saying something else as we learned in

the discussion

of the dimensions of communication in

our previous lessons

the most influential and important

factor is that of

culture many of our customs and

traditions are about

everything from raising children to

getting married

planting and harvesting to cooking and

serving food

are governed by culture one of the

customs that still exists

in the philippine society is the

tradition of

which involves touching the hand of an

elder to one's forehead to show

respect agmamano is now rarely used

though

which has led to some elders to think

that teenagers these days

are rude and they wonder why their

parents no longer

teach their children good manners

another example

is when we ask permission another

example is the way we ask permission

to pass through two or more people who

are conversing

we signal with our hands while saying

[Music]

as we dug our head and shoulders perhaps

many of the days

yo no longer practices because they do

not know

this conduct facility has been replaced

by

excuse me or sadly by saying nothing at

all

when passing between two people talking

to each other

other than culture gender is a factor

that is also included in the

communication

gender comes into communication when you

categorize

certain ways of speaking or using words

as

being masculine or feminine

another is when we react to such

communication

precisely because we think they are

masculine

or feminine we expect a male speaker to

have a low-pitched voice like

hello while we expect a female speaker

to have a high pitched voice

hello which is very much stereotypical

and shouldn't be taken seriously as a

matter of fact

first one is para language we are often

told that

when it comes to making others

understand what we're trying to say

it is not so much what we say though

more so as to

how we say para language is the study of

the how to put it simply saying i love

you

with an angry tone is a contradictory

message

where's the process like i don't want to

go to school

may lose the fire when said in a soft

voice

like this example i don't want to go to

school for example is when a person

apologizes

but they spread out the word in a bald

way we do not believe

that they are sincerely sorry sorry

if they speak lower and slower and

there's a hint of hear from us in the

world

we believe that they are indeed sorry

tones or voices must match the content

of the message

if the message is understandable at all

it must also support the message

a message with strong points to deliver

must be emphasized

with a strong para language now the

second type is the language of

flowers flowers say for many of us but

we cannot say ourselves

these meanings are also influenced by

culture and gender

supposedly only filipino men can send

flowers

women do not red roses are to be sent

only to a female sweetheart

or what no one else and only on

valentine's day or birthdays

cute vivid examples

of

but now with flower shops pushing the

idea that it is okay to send flowers

on any occasion men and women can send

any kind of flower

to anyone whether this is an occasion or

not

non-verbal communication using flowers

can become problematic

when we move outside the philippine

culture fun fact

hawaii state flower is the plumeria

otherwise

known as ascalochucci in the philippines

many filipinos may not feel welcome in

hawaii

at all by a lake made of plumerias

because kalachuchi

has a very strange smell

to filipinos filipinos also associate

them more with a goodbye

instead of a hello because they

generally see these flowers

at funeral homes or funeral occasions

the third type is language of colors

colors can have different meanings based

on the dictates of culture

different colors mean different things

in different places

this is extremely important for

designers to know because without an

awareness of the cultural significance

of a particular color you risk offending

a bunch of people

whether or not you intend to offend them

or not purple for example is the color

of mourning in thailand

in western culture however it is

associated with royalty

luxury and wealthiness and sometimes

even magic

and in gender boys and girls have always

been associated with colors

like pink and blue so it is true that

certain colors

affect our moods

[Music]

good morning to you all i'm dan and i'll

be reporting to you

the latest news and events over here we

have been

who has fallen into a disconcerting

situation as a victim of

miscommunication

so tell me the story as to how you ended

up

in an uncomfortable position as a human

being

i've been humiliated so many times

but this this is the last straw

i was attending a party that my neighbor

had invited me to

i presume it was a welcoming party held

for

the new resident in adam she was

supposedly

half german as well anyways

i accepted this opportunity with no

hesitance

and which i of course the most generous

person

that i am decided to bring welcoming

gifts to her

time skill people were mingling with

each other

and having an overall free time so i

took this

chance to offer my piece with her and

mentioned about the gifts

that i got for her turns out

gift in german was poison

i swear to you i never felt more

embarrassed i was going to

faint thank you for sharing your story

with us mrs bien

we all know this miscommunications will

end up being our reputation rudeness

though this simplifying situation

appears almost every time

we must be careful as these kinds of

misunderstandings

can lead to conflicts as well i mean

just think of how many times

couples or even friends have started

fighting after one person misinterpreted

what the others said or done

unfortunately this is all

we have for today this is dan tagra

reporting breaking news

live one is

the language of time chrono mix is the

study of the use of time

in non-verbal communication time

perceptions include

punctuality willingness to wait and

interactions

when you order a meal at the fast

what are your expectations for how long

you will

have to wait when you order a pizza

online for delivery

when do you expect to arrive if you

order the cable

service for your moment when you

expect it might be delivered the use of

time can also use a lifestyle daily

agendas speech

[Music]

fifth one is language of space

approximates are the use of space

provided as an idea about how close or

how far people are from their power

when we discuss space in a non-verbal

context

we mean the space between object and

people

space is often associated with the

social rank

and is an important part of business

communication

who gets the corner office why is the

head of the table important

and who gets to sit in there another is

a personal space

or the bubble of space surrounding each

individual

ashi walk down a flight of stairs which

side do you choose on

we may choose the right side because

we've learned that

is what is expected and people coming up

the same stairs

choose their right the right choice

ensures that people's space is not

compromised

but what happens when someone comes up

in the wrong side

they violate the understood rules of

movement and often correct themselves

but what happens if they don't change

the lanes as people move

up and down the stairs they may get

weird looks or even gets bumped as

people in the crowd

handle the invasion of their space there

are no lane markers

and bubbles of space around each person

moving with them

allowing for the possibility of

collision

the sixth one is the language of thought

haptics or the use of touch is one of

the most powerful

of the type of non-verbal communication

like the language of flowers and colors

it can say what cannot be said verbally

by the speaker

what differentiates this from a mom the

other type of non-verbal communication

is the fact that there is contact

between the sender

and the receiver of the message touch

can comfort

anger or encouraging person the seventh

one

is the language of gestures gestures

are the most often used type of

non-verbal communication

speech to be understandable and

interesting to a listener

must be accompanied by different

gestures

emphasizing gestures that punctuate what

we want to highlight

are examples of this type some of which

are hand movements

like sign language or even just a mere

expression

poster and personal appearance poster

and personal appearance are the last

type of nonverbal

communication how one stance or sits in

communicative situations tells the

people around

how one sees oneself as a speaker one's

attitude toward the

message and how one looks at the

listener

when one cares oneself well and with

confidence

people will want to listen listeners pay

attention because they

are made feel important personal

appearance also says a lot about the

speaker and the message

especially in formal communicative

situations being appropriately

stress shows the speaker's readiness and

ability to

deliver the message being dressed will

also add to one's self-confidence

all types of non-verbal communication

can assist a speaker

informing the message they wish to

convey to the listener

rarely does communication take place

without one or more of these types of

non-verbal communication what must be

remembered is that all of these are

culture-based and specific to some

cultures

but not in others miscommunication

occurs when these cultural concepts

flash with one another

or simply do not meet like that

we can say that miscommunication exists

in

all dimensions of communication

especially

in the non-verbal dimensions due to

unfamiliarity

with gender practices in other cultures

and their society's customs and

stay tuned for more informative

discussions and don't forget to hit the

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