Inclusion begins with you

EY Global

18 Nov 201502:23

Summary

TLDRThis script emphasizes the importance of diversity and inclusiveness in the workplace, highlighting how these elements can enhance team performance. It discusses overcoming unconscious bias through engagement, flexibility, and open communication, encouraging individuals to actively contribute to a better working world.

Takeaways

🌟 Building a better working world involves creating diverse and inclusive teams, which is both ethical and beneficial for performance.
🌐 Diversity is about leveraging different strengths and perspectives, which can enhance problem-solving and overall effectiveness.
📚 Research supports the idea that diverse teams perform better, making it a strategic choice for businesses.
🔊 Inclusiveness is crucial for ensuring that all voices are heard and valued, contributing to a more balanced and effective team dynamic.
🚀 Unconscious bias, influenced by upbringing and experiences, can hinder diversity and inclusivity, but it can be consciously managed.
🤔 Being more engaged with others, showing genuine interest in their differences, is a key step towards fostering inclusivity.
🛠️ Flexibility is necessary to adapt teams and perspectives, embracing new ways of working that can lead to better outcomes.
💬 Encouraging open dialogue and questioning can help identify actions that promote diversity and inclusivity in the workplace.
🏗️ Actions to build a better working world start with individuals, emphasizing the role each person can play in fostering a more inclusive environment.
🔄 The process of becoming more diverse and inclusive requires ongoing effort and conscious decision-making, starting with small steps like conversations.

Q & A

What is the mission of the company as mentioned in the script?
-The mission of the company is to build a better working world by having smart individuals work together in the most effective way, focusing on creating diverse and inclusive teams.
Why is diversity important in teams according to the script?
-Diversity is important because it is the right thing to do and because diverse teams perform better, as supported by research reports.
What does the term 'diversity' mean in the context of the script?
-In the script, 'diversity' refers to strength through difference, embracing a wide range of people with different backgrounds and perspectives within the global business.
What is the definition of 'inclusiveness' as used in the script?
-Inclusiveness is about leveraging all differences among team members to solve problems better and perform more effectively, ensuring that all voices are heard and valued.
Why doesn't diversity and inclusiveness always happen in the workplace?
-It doesn't always happen due to 'unconscious bias', which is a product of our upbringing and experiences and influences our automatic view of the world.
How can unconscious bias be addressed as suggested in the script?
-Unconscious bias can be addressed by being more engaged with others, being more flexible in changing teams or perspectives, and by having conversations to question and understand how to make teams more diverse and inclusive.
What are the three ways suggested to manually override our bias settings in the script?
-The three ways are: 1) Be more engaged and genuinely interested in others and their differences. 2) Be more flexible and open to changing teams or perspectives. 3) Talk to someone else and question what each of you could do to make the environment more diverse and inclusive.
What is the first step to action towards inclusiveness according to the script?
-The first step to action towards inclusiveness is to talk to someone else and discuss what each person could do to contribute to a more diverse and inclusive environment.
How does the script define the relationship between better questions and better answers?
-The script implies that better questions lead to better answers, suggesting that open and thoughtful communication can lead to more effective solutions and understanding in building a diverse and inclusive workplace.
What is the call to action for individuals in the script?
-The call to action is for individuals to reflect on what they can do today to build a better working world, emphasizing personal responsibility in fostering diversity and inclusiveness.
What role does research play in supporting the company's mission of diversity and inclusiveness?
-Research plays a crucial role by providing evidence that diverse teams perform better, which in turn supports the company's mission and validates the importance of diversity and inclusiveness in the workplace.

Outlines

00:00

🎯 Building a Better Working World

EY's mission focuses on creating a better working world by assembling smart individuals who collaborate effectively. The emphasis is not only on forming great teams but also on ensuring these teams are diverse and inclusive. Diversity and inclusiveness are pivotal because they enhance team performance and align with ethical practices.

🌍 Strength Through Diversity

Diversity is about harnessing differences to strengthen the organization. As a global entity, EY benefits from a diverse workforce. Inclusiveness involves leveraging these differences to solve problems more efficiently and ensuring that all voices are heard and valued.

🧠 Overcoming Unconscious Bias

Despite the benefits of diversity and inclusion, unconscious bias often hinders their realization. These biases are ingrained from our experiences and upbringing but can be consciously overridden with effort. Understanding and addressing unconscious bias is essential for fostering a diverse and inclusive workplace.

💬 Three Steps to Override Bias

There are three strategies to combat unconscious bias: engaging more with others, being flexible, and communicating openly. By showing genuine interest in colleagues' differences, being open to new perspectives, and discussing how to improve diversity and inclusion, individuals can contribute to a better working environment.

🚀 Taking Action Today

Inclusiveness starts with individual actions. Engaging in conversations about diversity and inclusion is the first step towards meaningful change. By asking better questions and seeking better answers, everyone can contribute to building a better working world at EY.

Mindmap

Keywords

💡Mission

A mission refers to a specific goal or task that an organization or individual undertakes to achieve. In the context of the video, the mission is to build a better working world. The script emphasizes that this mission is accomplished by fostering smart individuals working together effectively, highlighting the importance of teamwork in achieving organizational goals.

💡Diversity

Diversity in the video script is defined as strength through difference. It is about having a range of different people with various backgrounds, experiences, and perspectives within a team or organization. The script explains that a diverse team is not only morally right but also performs better, as evidenced by research reports, which is central to the theme of enhancing team performance.

💡Inclusiveness

Inclusiveness is the practice of ensuring that all individuals, regardless of their differences, feel valued and heard within a team or organization. The script mentions that inclusiveness is about leveraging differences to solve problems better and perform more effectively, which is integral to the video's message of creating a better working environment.

💡Unconscious Bias

Unconscious bias is an automatic, subconscious preference for one thing over another, influenced by upbringing and experience. The script points out that everyone has unconscious biases that can affect how they perceive and interact with others. It is a key concept because it can hinder diversity and inclusiveness unless actively addressed.

💡Engagement

Engagement, in the script, is the act of being genuinely interested in others and what makes them different. It is one of the three ways suggested to overcome unconscious bias and is crucial for fostering a more inclusive environment where diverse perspectives are valued.

💡Flexibility

Flexibility is the willingness to change one's approach, teams, or perspective to consider different ways of working. The script encourages being flexible as a means to embrace diversity and inclusiveness, suggesting that it can lead to better problem-solving and performance.

💡Teams

Teams in the video script represent groups of individuals working together towards a common goal. The emphasis is on making these teams diverse and inclusive to enhance their effectiveness. Teams are a central element in the narrative, as they are the units through which the mission of building a better working world is pursued.

💡Performance

Performance in the script is linked to how well teams or individuals work and achieve their objectives. It is highlighted that diverse teams perform better, which is supported by research, making performance a key outcome of diversity and inclusiveness.

💡Research Reports

Research reports are mentioned in the script as evidence supporting the claim that diverse teams perform better. They provide the empirical backing for the video's argument that diversity and inclusiveness are not just ethically sound but also beneficial for organizational success.

💡Action

Action in the script refers to the steps individuals can take to promote diversity and inclusiveness. It is emphasized that talking and questioning are the first steps to action, suggesting that personal involvement is necessary to create a better working world.

💡Problem-Solving

Problem-solving is presented in the script as a process that is enhanced by leveraging the differences within a diverse and inclusive team. It is used as an example of how diversity and inclusiveness can lead to more effective outcomes in the workplace.

Highlights

Mission to build a better working world through smart, diverse, and inclusive teams.

Diverse teams perform better according to research reports.

Diversity is about strength through difference.

Inclusiveness is leveraging differences to solve problems better.

Inclusiveness ensures all voices are heard and valued.

Unconscious bias is a barrier to diversity and inclusivity.

Unconscious bias is a product of upbringing and experience.

Bias can be manually overridden with conscious effort.

Three ways to overcome bias: engage, be flexible, and talk to others.

Being genuinely interested in others promotes engagement.

Flexibility involves changing teams or perspectives and trying new things.

Talking to others and asking questions is the first step to action.

Better questions lead to better answers in the pursuit of inclusivity.

Inclusiveness begins with individual actions.

Individuals have the power to build a better working world today.