GEF Madrid 2024: AI's role in Student Wellbeing
Summary
TLDRThis panel discussion at the Global Education Forum 2024 explores the intersection of artificial intelligence and student well-being. Panelists from diverse backgrounds, including education, psychology, and the tech industry, deliberate on the potential of AI to enhance personalized learning and mental health support, while also addressing ethical considerations and the importance of maintaining human connection in education. They emphasize the need for AI to augment, not replace, the crucial roles of teachers and the significance of emotional intelligence in student development.
Takeaways
- 🕒 The panel discussion is structured with 5 minutes for each participant to speak, followed by a minute for audience interaction and questions.
- 🌟 AIA, an insurance company headquartered in Hong Kong, is focused on operating in Asia and aims to help people live healthier, longer, better lives through various health and wellness initiatives.
- 🏆 The 'Healthiest Schools' program by AIA provides free health and wellness materials to schools, emphasizing the importance of physical, mental, environmental health, and nutrition.
- 🧠 There is a significant focus on mental health in the program, as it was identified as an area where students and teachers felt less prepared and needed more support.
- 🌏 The program's success is measured through research and case studies, which are then used to expand the program to more schools.
- 🤖 The role of artificial intelligence (AI) in education was discussed, highlighting both its potential to personalize learning experiences and the ethical considerations related to privacy and emotional intelligence.
- 💡 AI has the potential to move beyond traditional silos in healthcare, education, and mental health, offering more interdisciplinary approaches to student well-being.
- 👩🏫 The teacher-student relationship is crucial for student motivation, engagement, and academic achievement, and AI can assist in strengthening these relationships by managing administrative tasks.
- 💭 Emotional intelligence and AI are two different aspects of well-being; while AI can offer cognitive perspectives, it may not fully capture the complexity and natural spontaneity of human emotions.
- 🔑 Key challenges for AI adoption include ensuring data quality and the explainability of AI outcomes, which are vital for generating valid knowledge and understanding.
- 🌱 The optimistic conclusion is that AI, if used correctly, has the potential to enhance human experiences, making us not just more efficient, but more human.
Q & A
What is the main purpose of AIA's Healthiest Schools program?
-The main purpose of AIA's Healthiest Schools program is to deliver on AIA's purpose of helping people live healthier, longer, better lives, starting with the younger generation, and providing them with tools, motivation, inspiration, and education for health and wellness across various markets in Asia.
How does the AIA's Healthiest Schools program address the four pillars of health and wellness?
-The AIA's Healthiest Schools program addresses the four pillars of health and wellness, which include physical health, mental health, environmental health, and nutrition, by providing free health and wellness materials that are research-backed and curriculum-led to schools.
What is the role of teachers in the era of artificial intelligence in education?
-In the era of artificial intelligence, teachers can leverage technology to strengthen relationships with students, automate administrative tasks, and build emotional support, fostering a sense of belonging in the classroom, which are essential human elements for teaching and learning.
How can artificial intelligence be used to personalize wellness programs for students?
-Artificial intelligence can be used to analyze multiple variables and factors, providing personalized wellness programs that cater to the individual needs of students, potentially offering personalized mental health treatments and interventions.
What is the potential impact of AI on student engagement?
-AI has the potential to both positively and negatively impact student engagement. It could be used to create more engaging and personalized learning experiences, but there is also a risk of AI replacing human teachers, which could affect emotional engagement and the sense of belonging in the classroom.
What are the ethical considerations related to the integration of AI in education?
-Ethical considerations related to the integration of AI in education include privacy issues and ensuring that AI respects emotional intelligence and other factors essential for student development.
How can AI help in managing administrative tasks for teachers?
-AI can help in managing administrative tasks by automating processes, thus freeing up time for teachers to focus on building meaningful relationships with students and providing emotional support, which are crucial for student motivation and learning.
What is the importance of the teacher-student relationship in the learning process?
-The teacher-student relationship is crucial in the learning process as positive and supportive relationships are consistently linked to student motivation, engagement, and academic achievement.
How does AIA's Healthiest Schools program address mental health?
-AIA's Healthiest Schools program addresses mental health by providing materials and programs that focus on improving the mental well-being of students and teachers, recognizing the importance of mental health in overall health and wellness.
What is the potential risk of dependency on AI for emotional support and well-being?
-The potential risk of dependency on AI for emotional support and well-being is that it might lead to a decrease in human interaction and connection, and individuals might become reliant on AI for solutions rather than developing their own strategies for emotional regulation and well-being.
What are the challenges around AI adoption in education?
-The main challenges around AI adoption in education include ensuring data quality and the explainability of AI outcomes. It is crucial to educate the ecosystem about the validity of information and the importance of using AI responsibly to avoid misinformation and dependency.
Outlines
🕒 Time Management and Audience Interaction
The speaker discusses the time allocation for a panel discussion, with 5 minutes for questions and 1 minute for conclusions inspired by others' views. They propose donating an extra minute for audience interaction and questions, acknowledging the difficulty of sticking to the time limit. There's uncertainty about whether to involve the audience, reflecting on past experiences and the importance of live streaming. The introduction and closing will also consume time, emphasizing the need for effective time management.
🌏 Global Education Forum: AI and Student Well-being
The script introduces a panel at the Global Education Forum focusing on the role of artificial intelligence in student well-being. The moderator sets the stage by discussing the positive and negative impacts of AI in education, including personalized learning and ethical considerations like privacy and emotional intelligence. The panelists introduce themselves, sharing their backgrounds and expertise in areas such as education, IT, emotional intelligence, and health. The discussion aims to explore how AI can be leveraged to improve student well-being without compromising human elements.
🏆 AIA's Healthiest Schools Program and Its Impact
Stuart Wolford from AIA discusses the company's initiative, the Healthiest Schools program, which aims to provide health and wellness materials to schools based on research and teacher-led content. The program focuses on four pillars: physical health, mental health, environmental health, and nutrition. It is designed to improve health and wellness understanding among students and teachers across Asia, with a particular emphasis on mental health. The program's success is measured by the positive attitudes and behaviors observed in the schools involved.
🤖 Leveraging AI for Personalized Wellness and Mental Health
The conversation explores the potential of AI in personalizing wellness programs and interventions to cater to individual student needs. Tanya Gambi emphasizes the importance of considering students holistically, using AI to analyze multiple variables and factors for personalized mental health treatments. The discussion also touches on the rise of angst-based disorders and the need for interdisciplinary approaches to address mental health in education.
🧑🏫 The Role of Teachers in the Age of AI
Fernanda discusses the importance of the teacher-student relationship in the learning process and its impact on student engagement and academic results. AI is seen as a tool that can help automate administrative tasks, allowing teachers more time to build meaningful relationships with students. The human elements of teaching and learning are highlighted as essential, with AI supporting the creation of a supportive environment for student learning.
💡 Emotional Intelligence and AI in Education
Ruth Castillo Wella delves into the complexities of emotions and emotional intelligence, questioning whether AI can truly develop emotional intelligence due to the subjective and cultural nature of emotions. She highlights the importance of empathy and the human connection that may be difficult for AI to replicate. The discussion points to the need for AI to complement rather than replace the emotional aspects of education.
🌟 The Importance of Student Engagement and AI's Potential
Rebecca Winthrop discusses the multi-dimensional nature of student engagement and its importance in learning outcomes. She expresses concerns about AI potentially replacing teachers and the impact this could have on emotional engagement. However, she also sees the potential for AI to accelerate learning through engaging methods like virtual reality, emphasizing the importance of using AI in a way that promotes positive educational experiences.
🛠️ AI's Role in Decision-Making and Stress Reduction
Raquel highlights AI's potential in improving decision-making processes, which can have a significant impact on reducing anxiety and stress, both in educational and professional settings. She sees AI as a tool to gather information from various sources, work with time series data, and create scenarios to assist in decision-making, ultimately contributing to a healthier and more productive learning environment.
🧘♂️ Mental Health and AI's Contribution to Human Connection
The panelists reflect on the role of AI in improving mental health, with a focus on the importance of human connection and the potential for AI to free up time for more meaningful activities. There's a debate on whether AI could lead to a loss of human practices that contribute to mental health, such as exercise and community engagement. The conversation emphasizes the need for a deliberate approach to using AI to enhance, rather than detract from, human well-being.
👩🏫 Redefining the Teacher's Role in the AI-Enhanced Classroom
Fernanda discusses the changing role of teachers in the era of AI, shifting from being the primary knowledge provider to a facilitator of learning experiences. The emphasis is on providing emotional support and creating a nurturing classroom environment. The human element of teaching is underscored as crucial for student motivation and success, with AI serving as a tool to enhance these aspects of education.
🚀 The Future of AI in Education and Social Well-being
Raquel identifies data quality and explainability as the main challenges in AI adoption, impacting the effectiveness of AI applications. She stresses the importance of educating the ecosystem about the validity of information and the responsibility to understand AI outcomes. The panel concludes on an optimistic note, envisioning AI as a tool to enhance human connection and personal growth, with a focus on making us more human.
Mindmap
Keywords
💡Artificial Intelligence (AI)
💡Student Well-being
💡Personalization
💡Emotional Intelligence
💡Engagement
💡Mental Health
💡Educational Technology
💡Data Quality
💡Explainability
💡Human Connection
💡Dependency
Highlights
The panel discussion emphasizes the role of artificial intelligence in student well-being and its potential positive and negative impacts.
AIA's Healthiest Schools program aims to provide free health and wellness materials to schools to improve physical, mental, environmental, and nutritional health.
The importance of personalized learning experiences and the potential of AI to enhance student engagement were discussed.
Ethical considerations related to privacy and ensuring AI respects emotional intelligence in student development were highlighted.
The significance of the teacher-student relationship and its impact on student motivation, engagement, and academic achievement was underscored.
AI's potential to automate administrative tasks, allowing teachers more time to build meaningful relationships with students, was mentioned.
The challenge of data quality in AI and its impact on decision-making and student well-being was discussed by an industry expert.
The role of AI in mental health support for students and teachers, including personalized treatment and early intervention, was explored.
The potential for AI to create a sense of belonging and community in the classroom was highlighted as a key human element.
The risk of dependency on AI for emotional support and the importance of maintaining human connection were discussed.
The panel considered the importance of self-knowledge, goal motivation, and emotional regulation strategies that AI could potentially enhance.
The need for AI to be transparent and explainable in its decision-making processes to build trust and understanding was emphasized.
The panel agreed on the importance of using AI to maintain and enhance human elements in education, rather than replace them.
The potential for AI to personalize mental health treatments and the ethical considerations of emotional intelligence in AI were debated.
The discussion highlighted the importance of teacher well-being and its impact on their ability to deliver health and wellness programs.
The panel concluded with an optimistic view of AI's potential to make us more human if used thoughtfully and ethically in education.
Transcripts
[Music]
two minutes for question okay so that
and then one final minute as conclusions
each of view inspired by what others
have said so that makes 5 minutes for
each of VI that is 30 minutes then my
introduction and my closing and since
usually sometimes it's not easy to stick
to the 2 minutes let's just say that we
can have then one more final minutes to
conclude so I think it's better I'm
willing to donate one minute for
everyone
else and also to the audience maybe they
want to make some questions or some
interaction this is something I don't
I'm not sure if we are supposed to ask
the audience for questions uh no one
told look at me I have no
idea the other table when I attended
yeah would be
nice I think or even or so it's live
stream yeah okay good so I think that
makes sense no five minutes as whole for
each of you that 30 minutes and then we
can have questions then maybe
the artificial
intelligence
assistant
yes see
does this work do you think no it
doesn't no
I
think okay understood okay
uh AIA is the company and we will only
operate in Asia and we have
headquartered in Hong Kong and a lot of
in China 16 other markets including as
[Applause]
Pacific and they vary quite different so
very
developed about 5% of my role but I get
95% of my enjoyment from and so this is
a yes good question so
back
comp what we do to
improve they can win PR money and then
money that they wanted to put their
other projects into implementation and
then we have a regional find as well so
we pick
health school here they get another top
up prize as well to implement on their
heal so it's only two years in so quite
early but it's all research based and
it's
all
yeah who's going to tell us when to
start anybody
know number of schools
and the research that
we attitudes and behavior very positive
being
is the comption so it's a very positive
group that we've interviewed so I don't
think we're having that much impact in
all schools but we know when it's
implemented
count Spanish you going to speak in
Spanish no no you want to speak in
Spanish in English
ah but I think it's it's in English no I
think English
yeah exactly so last we had with two
Winn one Vietnam and one Thailand and
they have been case studies and they've
gone out we the funding to go to more
schools recruit more schools and then
use the those Cas studies to recruit
more schools on the program so yeah so
it's good but but we're
ingan yes I guess cre good afternoon
everyone it is my pleasure to welcome
you all to This Magnificent panel of
speakers um inside This Global education
Forum
2024 education shaping the future
keeping us human and what we are going
to deal with in this panel is the role
of artificial intelligent intelligence
in student
well-being um the ation of artificial
intelligence in education has both we I
think we all agree has both positive and
negative impacts um we can see how
artificial intelligence can help us
develop more personalized learning
experiences um at the same time we can
also see this when we deal with
well-being programs but on the other
side uh there are ethical considerations
related to
privacy and also um the particular
connection of how can we can make sure
that the integration of artificial
intelligence is going to respect
emotional intelligence all these inner
factors for growth that are so essential
in student
development um it is clear that we need
to address these um as impacting the
long life um learning starting from
preschool and quoting Henry Morris we
can say that everyone is a learner and
every learner matters so as um I said
I'm very very pleased and thrilled to
welcome This Magnificent panel that I
would like to give the opportunity to
introduce themselves in this first round
of discussion so let us start maybe if
you if you like to Rebecca sure um hello
everybody uh and I guess we have an
online audience also I'm not sure where
the camera yes there's the camera hello
um my name is Rebecca Winthrop I am the
director of the center for Universal
education um at the Brookings
institution and I'm also a senior fellow
there and do research on a range of
topics including student
engagement good so first of all thank
you very much for inviting me to this
amazing event H I'm raelia hello
everyone H 30 years of experience in the
IT industry
working for many H companies H
delivering many many Technologies and I
had the opportunity to work in the last
two and a half year for a world leader
in the IE ER industry and data uh
delivering many many use cases uh that
I'm sure H apply to this context of
education and and wellbeing student and
now I'm working as senior advisor and
also as independent board member for a
two Spanish company and thank you very
much uh I will do my best to share with
you my my my knowledge on
this hello good afternoon everybody um
I'm Ruth Castillo Wella and it's a
pleasure to be here to have invited here
and discussing about the student wellbe
I director of academic design in ucsa uh
I'm also professor in the degrees of
Psych psychology and education in CAC
and I'm senior consultant of the El
Center for emotional intelligence this a
center pioner in the development of
emotional intelligence training and
assessment uh in the United States and I
I have the the pleasure and the honor of
collaborate with them uh since
2010 H and and here in in SE education
group we we lead a important project
implementing social emotional learning
in all the three schools uh that the the
company has and and and well we will
like to to share with you also some of
our um I don't know discussions or
Reflections about that my name is
marandel Morena I'm director of the B
well Center at ucjc and I have the honor
to be moderating this
panel my name is Fernando Martinez hello
everyone um I'm networks manager at the
well-being project and NGO focused in
catalyzing a culture of inner well-being
for all change makers because we are all
change
makers um and we have conducted research
around well-being in education and
well-being for teachers and
students hello I'm Tanya gambi and I'm a
clinical psychologist and I am the one
of the co-founders of human systems
which is a new subsidiary or spin-off
from snhu looking at education in the
time of AI um so the director of Health
and Wellness for that program and how do
we more holistically integrate uh
psychology health and wellness and
practices kind of for this new
generation of
Learners thank you uh Stuart Wolford
good afternoon everyone um I'm I have a
confession to make to start with I'm I'm
neither an expert in AI or an expert in
education I'm a bit of a fraud here so
uh pleas bear with me um so so I work
for a company called AIA it's got AI in
the title but it's nothing to do with AI
so that's the third reason I'm a th um
but we our business has a purpose of
helping millions of people across Asia
we're just we're Insurance business a
life and health insurance business the
biggest in Asia we just operate in Asia
and we have a purpose of why we exist
and that purpose is to help millions of
people across Asia live healthier longer
better lives and we don't just do that
through our products and services we do
that through an initiative that I'm very
the most proud thing I've done in my
career so far is to cre a program called
aia's healthiest schools giving free
health and wellness um materials to
schools will research backs and and
curriculum uh teacher LED uh and and
created content uh uh to help
individuals in schools at primary and
secondary level um be healthier so
across four pillars physical health
mental health environmental health uh
and nutrition and uh and we'll talk
about that more throughout so thank you
for having me I look forward as you say
we're all Learners I'm probably going to
learn the most here this
afternoon well so I think St we can
start with you with this healthiest uh
schools program that you lead can you
tell us what is your ambition and intent
behind this
program yeah so people assume that our
our intent is to to sell more Insurance
products and and that's not true that's
far from the truth in fact so our intent
is to deliver on our purpose it is to
help people live healthier longer better
lives and therefore starting at a
younger generation is the right thing to
do um and we we are not experts at all
in education no one in our organization
is this which is why we need to learn
from others this is a Learning Journey
for us as as an organization but what we
want to do is help give the tools the
motivation the inspiration and the
education for young people across a wide
variety of markets across Asia we
operate in 18 markets from countries
such as Hong Kong and and Singapore
which are are very developed and have
good understanding in the main of of
Health and Wellness there other markets
who don't such as Cambodia and Myanmar
and there's a wide spectral markets
there and we want to bring everyone's
understanding of Health and Wellness up
across those four pillars and in
particular actually when we started our
research when we created this program uh
with teachers and with educational
experts in the markets there was seem to
be a need across all four pillars
physical mental environmental and
nutrition but particular on Mental
Health that was the area that most
students and teachers said they felt
less prepared to help bring the level of
understanding and and and usefulness up
so that's an area that we really have an
intent behind to really help improve the
health and wellness of the of younger
generation across Asia with the hope
that that inspires their families their
communities and more broadly um and we'd
like to play a role within that wow
impressive and then Tanya picking up
your brain how do you think we we can
utilize artificial intelligence to
personalize Wellness programs and
intervention to better meet the needs of
the students the individual needs of
students yeah um I think that that's a
great question and kind of ties into
what steuart's talking about you know if
you look at the students that are
entering um higher education which is my
focus right now they're coming in at one
of the highest rates of mental illness
loneliness that we've seen possibly ever
so you're coming in with students that
are starting at a low Baseline um in
terms of their Wellness practices and I
think when you look at AI you know we've
worked a lot in silos you've got your
medical Silo your educational Silo your
mental health Silo and what AI gives us
the opportunity to do I think is to move
Beyond silos to more work more
interdisciplinary I think that for many
of these disorders it's a multifactorial
issue this isn't just you know it's
depression and anxiety we're actually
not seeing a rise in schizophrenia in
bipolar and and serious mental illness
what we're seeing a rise in is what I
would call more The Angst based
disorders we're not Health happy we're
not healthy we have an increasing rate
of chronic um physical illness so some
of the ways that I think AI can
personalize is to look at the student as
a whole individual and begin to look at
all of these different factors AI can
analyze machine learning can analyze
multiple variables and multiple factors
and we can really do what I think
psychology in the um medical field
they're talking about personalized
medicine for the first time I think in
mental health we have an ability to
maybe do personalized mental health
treatments where really you're looking
at the factors that are specific to that
individual and figuring out what works
best for whom um and and how do we
Implement those at scale in a way that
actually drives engagement um from the
students thank you thank you and
Fernanda if if we U think that um um we
put students first and we consider see
student wellbe but then if we think
about this what is the teacher role so
what can you tell us about this um how
does the quality of the teacher student
relationship impact the learning process
and students engagement academic results
in the age of artificial intelligence
how do you think we can put all these
together um well even even though we
become more digital every day we are
still human and as we have seen
throughout all the sessions today uh
this is a very relevant topic and as
human we are part of a community we live
with other human and teachers play a
crucial role in this Society um recently
we conducted a study together with ER
wise the initiative of Kata foundation
and also the University of Illinois in
Chicago about the importance of the
relationship between teachers and
students in the learning process um this
um research was divided into two parts
first part was a scoping review who
revealed a huge gap in research about
teachers well-being and the second part
was um several there were several
interviews done in five different
countries to teachers and students and
actually what high highlighted that um
that second phase of the research was
that positive and supportive
relationships are consistently linked to
motivation engagement and achievement of
students in the learning process so uh
now in this era of AI teachers can
leverage technology to strengthen these
relationships with students both
being careful in maintaining these human
elements that are essential for teaching
and also for learning um for example AI
can assist teachers
in um I don't know automatizing or
managing administrative tasks so
teachers can have time to build these
relationships these meaningful
relationships with students because some
of them take time and effort it's a
process
um so with this time AI can allow
teachers um also to build emotional
support and to Foster something very
important this the sense of belonging in
the
classroom um these are as I mentioned
very important human elements that we
need to create a supportive environment
where students can feel value respected
and also motivated to learn because even
though we have access to the best tools
it doesn't mean that we are motivated to
use them or to make the most of
them there are two very interesting
questions you are putting on the table
and I think they connect both with your
fields of expertise so I don't know who
would like to continue other Ruth as an
expert on emotional intelligence and how
emotional intelligence and artificial
intelligence go together or Rebecca with
her expertise and student engagement
maybe we start with emotional
intelligence then we continue with
engagement and then ra you give us the
perspective of the industry society and
every learner matter so it means that
it's not only students University
students or school students the question
maybe will be yeah if artificial
intelligence can develop emotional
intelligence or are we made of algorithm
are we made of emotions and feelings so
they are important questions and I think
hasn't have a right answer but I would
say that we we also know that emotions
are constructions you know are very
complex are not good or bad are not
positive negative are made of our
culture experiences
interpretations biases um point of views
so maybe it's very difficult to to
imagine that artificial intelligence
could include all this you know also
because we cannot have a criteria of
Correction when we talk about emotions
who am I to value or judge what you are
feeling right now it depend probably of
your culture of your experiencies of
your personality of your interactions of
your interpretations so there are no
fixed answers and there are not fixed
solutions that maybe artificial
intelligence could provide maybe
artificial intelligence could provide
the cognitive view of all this but not
provide the spontaneous naturality and
and the complexity that normally
emotions and feeling and feeling can
have the same happen for instance when
we talk about emotional intelligence we
incorporate the ability to recognize
emotion in others to regulate our
emotions but also to understand other
emotions so when we talk about empathy
empathic skills um we also know we have
an empathy a perspective taken which is
cognitive totally cognitive I understand
your point of view I put on your on your
shoes and I understand what you are
thinking what you are feeling but
empathy has also an emotional component
is the ability to connect to synchronize
to cor regulate
to just you know feeling what you are
feeling and this I think is more
difficult to find in artificial
intelligence no maybe we we can connect
with other in a cognitive way and an
artificial intell I could help us to
connect in COG in a cognitive take
perspective but in the effective
perspective in the nonverbal
communication in the G in the way you
approach to someone and this is what you
already just told us Fernanda like uh
the ability to connect to create a sense
of of community of belonging you know um
right now we are also approaching a a
very important problem with The Unwanted
loneliness in in adolescent in young
people which is has to do with this it's
like we have we are living in a hyper
connected world but with very few
quality relationship high quality
relationship and that's the problem um
we have a lot of friends on Facebook and
Instagram and all this things but we
don't have real connection with people
so this is an important problem and and
and as connecting with the last uh thing
that I would like to say we push you
connection we are designed to connect in
early in the morning we were we were
hearing uh and and listening uh uh this
no we we are designed to connect we are
created to connect uh and to interact
and and to perceive this high quality
connection so so this is is is important
uh to to attend when we are talking
about emot the differences between
artificial intelligence who definitely
can help and it's a powerful tool for
sure but maybe can can cannot play the
same role as emotional intelligence in
this emotional intelligence world what
is the role of artificial
intelligence impacting student
engagement Rebecca so this is um a
question we don't yet know the answer to
because it's very early days in the
world of AI um and before I dig into
sort of because I I think it really
could be very bad and I think it could
be very good um and it really is all how
we use Ai and how we Collective
um figure out how to channel it for the
positive one hopes but um before I dig
into that just quickly student
engagement is really really important in
children's learning um it has components
of everything that everybody just talked
about and it it really is the way that
kids um it's the moderator for learning
it's the you know if you think of the
context a child is in it could be the
home it could be a classroom it could be
out with friends it could be a YouTube
video and the learning outcomes on the
other side the level of their engagement
in the middle is what gets gets them
there and engagement is
multi-dimensional it's it's are you
showing up are you present it's also
emotional are you enjoying it do you Fe
you talked about belonging if you don't
feel you belong in a classroom you are
thinking about a lot of other things
you're not able the cognitive load is
too much you're not really able to pay
that much attention to what your
learning task is it's cognitive also are
you deeply learning um and it also has
elements of agency are you being
proactive about your learning so
engagement is incredibly important and I
I worry in terms of AI um I worry that I
I worry about potential Equity issues
that um AI could be seen as a
replacement for teachers in places and
I've certainly been in rooms where this
has been discussed because there is a
teacher shortage around the world um so
whether it's uh communities that are lwi
income and don't have a lot of financial
resources and don't have enough teachers
or enough well-trained teachers or it's
in countries like um Stuart was talking
about countries that are low income and
don't have a lot of resources and if AI
is used as a replacement for a human
teacher I really worry about um the
ability of young kids to to deeply
engage particularly what Ruth said
around sort of um emotional engagement
feel like you belong in that emotional
connection I I do think also AI could be
used um to powerfully accelerate
learning if if it's done in a more
engaging way I think about um examples
one of the examples um I I really admire
and you could imagine AI being used to
to generate this also but as using
virtual reality and science classes just
even 10 15 minutes a day uh in a lesson
kids get really absorbed they're able to
really interact um and then it brings to
life the material they're learning in
their textbook and can really accelerate
engagement and learning so you know it's
it we don't know yet positive and
negative it's all how we use it and I
think it's really up to us as a
education Community to try to push in
the right direction for sure so Raquel
given your background in technology your
experience and understanding of how
artificial intelligence can impact many
Industries how do you see uh artificial
intelligence shaping the future of
student wellbe in the education space in
general how do we shape the future how
do we keep us human well
um what I what what I would like is to
share with you my my experience in this
two and a half year delivery many use
cases in in many many Industries and one
thing I have realized is that the most
frequent use case we have
delivered is the one related with
decision
making and why this because first it has
an impact in the economics of any
company
organization and second because there is
a relationship between decision making
and anxiety and stress okay and uh what
well I think that there is a correlation
with the let's say
education environment and
ecosystem and I remember H hearing a
professor saying we have to
think a lot because we are delivering
and healthy professional to their
families and this has a very very big
impact in the society because families
are the base of any society
and it is demonstrated that if you as a
professional has good tool that allow
you to get confidence in making
decisions this level become down
incredible incredible so artificial
intelligence is going to help us in
gather information from many many
different sources that we couldn't do in
the past also work with time series what
happened in the past uh and what were
the results just that can help me in
deciding and also why
not to work with scenarios what happen
if and all this information it is
demonstrated that help a lot people make
decision and another thing that I see in
the student ecosystem is starting
project from scratch okay it also has a
correlation with anxiety stress ER the
the level of productivity of of
productivity become Downs so I see a
correlation that H between decision
making in the professional space and the
education SP space that well-managed can
help a lot to our students and also
teacher just to create a much more
comfortable ER or let's say h having
more healthy people because we have also
to deliver healthier student to their
house because it is also an stress eh in
the family uh environment it's our
responsibility it's our responsibility
yeah so thank you Raquel and what you
are saying I think clearly connects with
things that both of you can shed more
light into and it's mental health issues
no so whoever of the two would like to
start talking about the role artificial
intelligence can play in improving the
mental health of
students you sure um I think you know
people touch we've all sort of touched
on enhancing the human part of it right
that AI might offload a lot of our
cognitive processes a lot of our
paperwork a lot of the things right
which should leave us more time for
Being Human and we've lost a lot of I
would argue we've lost a lot of our
healthy practices we've lost our
communities we've lost exercise right
exercise is as effective as a
anti-depressant if you use it
effectively um human connection right
not having human connection is the
equivalent of smoking a pack of
cigarettes a day so when we're looking
at the way we're living we've lost a lot
of the practices that I think keep us
healthy and I think when we look at AI
it is this opportunity exactly where you
were Rebecca was commenting it could go
either way right so do we now have more
time to be on Facebook and Instagram and
Tik Tok would or hold up with our
chatbot would be a really scary future
but do we some of the pieces of Being
Human and connecting in which I think
you were relating to or commenting on we
don't actually know our brain waves sink
the phermones in the room influence by
phermones we smell each other the
oxytocin release so there's non-specific
variables that happen when we gather
together that we can't recreate on a
screen or via a screen that we've lost
and I don't even think we quite know
what we have lost but our numbers are
showing us that it's to our detriment so
I think we're going to have to be um
very deliberate in how we use Ai and not
just just giving people more time in in
my experience hasn't led to good
outcomes it's led to a lot of people
online um shopping more gaming more
porning more so I I think you know each
person touched on the deliberate ways
that we may want to get in front of
this yeah continuing with mental health
yeah so I mean when we originally
started the program we were focused very
much on the mental health and the other
pillars of of students but it became
apparent actually in in building what
Tanya said there that actually one of
the blockers or challenges we had to
overcome to help our program become
successful is actually understanding the
mental health of teachers and the
pressures that teachers are under at the
moment and if I take one market in
particular Hong Kong that's a key market
for us at AIA teachers there reported to
us that they didn't have time to run our
program because lots of teachers have
left Hong Kong in the last 2 to three
years there's a high high focus on
academic performance in terms of of
grades and teachers are under more
pressure bigger class sizes a lot that's
been dictated in terms of the curriculum
they have to cover and therefore they
haven't got time to focus on health and
wellness and it's hard to believe for me
in terms of a holistic health and
wellness clearly a healthier child will
be a more receptive to education the
more engaged child would have a better
overall educational outcome but that's
not the way the teachers are feeling and
their personal he health and wellness is
jeopardized as well as part of that and
the pressure that they're under so as
tan was saying I think there's a role
for AIA absolutely in delivering
materials that are per personalized
they're engaging at scale but also time
efficiency to perhaps relieve some of
those pressures if done well that
teachers themselves are facing and and
some of the mental health anxieties that
they are also under as well as the
students thank you and Fernanda you are
the one carrying out this a study
teacher student relationship and how um
artificial intelligence Technologies can
influence the Dynamics know these
dynamics of teacher student relationship
and how can probably how can we probably
redefine the student
role yeah
um well I think that uh after hearing
all um your comments they are super
interesting um I come with um with a
question or with a statement like right
now it is very difficult to meet the
speed of
Technology um every day new research are
you know launching every day new ways of
doing different things are invented and
the
teachers um before were for example in a
small time the only person who knew for
example how to
read right now we have access to a lot
of knowledge
so the teachers have a lot of pressure
because they are not anymore the
knowledge
provider and they are still expected to
be the knowledge provider and the
students that have access to YouTube
tutorials a hundred of thousands that
actually meet their learning styles each
of them come with the teacher saying
like I learned this in YouTube or I
learn this this in Internet um so that's
why I think this can be a huge
opportunity to redefine the teacher's
role and transform it from being the the
provider of knowledge to a facilitator
of a learning
experience because we are teachers and I
say we because I used to be a teacher we
are human and we can't know it
all
um I think that
um now the role could be to be the
provider of this emotional
support um because that l
encouragement those are things that go
beyond the academic
content um and actually the tools that
create a supportive and nurturing
classroom environment so um when
teachers and this is part of the study
that we conducted recently um show
towards the students care
empathy
understanding then it Foster
this sense of belonging and it is
essential for students motivation and
also success and I don't have a bigger
proof of this than us being here
together because we could be online I
mean I could be in Mexico in my house M
but I decided to come here and to meet
you in person and to share things in
person so that's why I think this is
still very
important thank you thank you Fernanda
well so I think we are putting on the
table very very interesting aspects and
then it again connects with the
importance of student engagement and
then also the how can we connect H
artificial intelligence Tools in order
to develop emotional intelligence or
whether we might even became dependent
no on them so again whoever of the two
and then I would like probably uh you uh
Raquel closing up with the more social
impact now all this transformational
influence of artificial intelligence in
in in society know does this make sense
to you so then whoever of the two would
like to continue then maybe this time
you Rebecca sure with I I want to pick
up on the question of sort of the
importance of mental health and the role
of the teacher in care and and love in a
living environment um because there
there's definitely a two-way
relationship you know if you do not if
you are not well if you have anxiety
depression or a variety of mental health
problems you it's very hard to learn
well um but it's also the the reverse is
true if you're learning really well if
you're very engaged you're enjoying it
you maybe you get into a state of flow
occasionally like that is also a big
boost for your mental health um so I
think it's important to think about the
two-way relationship um and how you know
the the uh structure of our pedagog stry
the focus of our teaching and learning
experience which is what you were
talking about can really um be a boost
for mental health if we get it right
it's not only sort of mental health is
something outside of the classroom it's
also what we do in the classroom so that
was just my last thought over to you
Ruth super
interesting no sure yeah okay okay not
just related to the idea of maybe
becoming dependent to artificial
intelligence because why can we become
dependent to artificial intelligence
when we talk about well-being when we
want when we talk about helping uh
artificial intelligence to deal to
manage our unpleasant emotions I think
one of my hypothesis will be because
artificial intelligence is not going to
be judgmental with you it's going to
give you you know the space to express
yourself and and and probably that's
that's a very important and reflection
because we have to be also
very um very I don't know good listeners
to others you know because people want
to be with people who
allow other people to be and to express
and to feel like they are okay so this
is important so maybe probably could
make us to be to become dependent to to
artificial intelligence and also because
um our brain is Lazy by Nature I mean if
you provide uh solutions to a person
probably this person is going to want
more and want to have the solutions and
your brain is going to get used to these
solutions to have all this done without
any effort okay so we have to be very
careful about that because if we provide
this to young people and we get used
young people to use artificial
intelligence to have or to feel more
wellbeing to have more to be more
healthy or whatever we maybe have the
risk of become them lazy or become or or
pushing them to look for their
strategies instead of having all this
done okay so this is an important topic
obviously obviously uh artificial
intelligence is going to help us to
personalize treatment to even even early
interventions in in terms of cyber
bullying bullying behaviors you know
things like that um for sure tailoring
Wellness Wellness plans for people um
report have a a a very good assessment
and evaluation and reports of how are
you feeling or whatever your your I
don't know but but definitely we have to
to be aware about some something that is
is important also is this dependency so
I would say that a possible solution to
that is to to use Technologies for three
things that I have written here and I
think are important to achieve self-
knowledge I think artificial
intelligence could help us to know
ourselves better you know so maybe to to
to spend a moment per day to reflect
about okay I'm going to enter this there
how I'm feeling okay let's stop how am I
probably acting if I'm feeling jealous
or anxious or uh anger or sad okay so
artificial intelligent could help ABS to
to be more aware about how we are and
who we are and what are our triggers or
whatever second to motivate ourselves to
achieve goals because it going to
artificial intelligence is going to you
know set plans for me personalized plans
for me so maybe I can see better where
are my I don't know my journey my or my
dreams or whatever I'm a I'm a process
for a personal growth and third to
enhance emotional revolation uh
strategies uh we also know that
emotional revolation is one of the best
ability to increase our mental health
and to promote our well-being so maybe
artificial intelligence could also
provide like a a wide variety of uh
emotional regulation strategies and
that's very good because we also know in
psychologist we know that as much as as
wide emotional Revolution strategies we
have more flexible we are and more uh
success we'll have in order to deal with
these uh emotions so these are my
reflection well so to finish this second
round of questions and before we close
with the minutes that you giving
messages short messages to the audience
and also to all the people who are
listening I would like to ask you as
someone who Bridges the gap between
technology and business where do you see
the main challenge around artificial
intelligence adoption and how can this
impact social wellbe okay good I'm going
to pick pick up a message coming from
Fernanda saying that um around providing
knowledge for me I think we should
differentiate between knowledge and
information data okay and this is where
the main challenge is data quality if we
do not have good data we are not going
to generate good knowledge okay and I
think it's our
responsibility to
educate in this ecosystem education e
ecosystem to the
students to make them see that not
everything is valid okay and that maybe
the sources of information they are
gathering just to to study to play
whatever is not true enough okay and
that is impacting somehow to to to them
okay and to their healthy okay so for me
H we H in general in the IT industry we
have a big Challenge and and the
challenge is to to gather this data
quality if because data is a artificial
intelligent food and if we do not fit H
artificial intelligent with good data is
garbage in garbage out the jiga effect
so this is our responsibility and also
our responsibility is to understand why
the outcome coming from the artificial
intelligence is
is valid so all the tools of the
application that you you can see in the
market have to be able to explain us eh
why the this outcome and not the other
outcome so for me these two are the big
challenges we are going to face to adopt
AI in the coming years okay data quality
and explainability okay so H I think in
this ecosystem in this let's say h um
yes for we should be the one responsible
of educate in this H in this way so
those are my two things on on the
challenges okay good so I think we only
have five minutes it's a Pity we are
coming to the end so these five minutes
for the short message you would like to
transmit and then maybe we can open
questions from the
audience St you please uh I'm not sure
I've got a py conclusion but um I think
what struck me as a reflection as we've
gone around is that there um is a real
sense of humanity as we go walk through
in terms of the possibilities for AI
whether that be personalizing Solutions
whether that be belonging whether that
be knowing yourself better whether that
be engagement I think what's left me in
this conversation is a real sense of the
possibility not just to keep us humans
it says there but actually to make us
more human and if done well I think
there is a huge opportunity there so
that would be my optimistic note that
I'd leave to to leave you're asking me
for yeah but I think it's a very nice
conclusion very interesting
conclusion agree this statement so uh
thank you very much to all of you
education shaping the future keeping us
human thank you very much I think the
message is very positive very optimistic
and let's go for it
thank thank you thank you thank
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