Article II Offenses Involving Physical Assets

Summary

This training video uses a real-life scenario of a nurse accidentally spilling coffee on medical equipment to illustrate the critical responsibilities outlined in Article 2 of the Chong Wa Hospital Code of Conduct. It emphasizes proper handling and care of hospital property, reporting damage promptly, and safeguarding confidential information. Employees are guided through specific violations, potential consequences, and best practices for maintaining safety, integrity, and patient privacy. The video reinforces the importance of compliance through interactive exercises, highlighting that even unintentional lapses, like mishandling patient information, can lead to serious professional and legal repercussions.

Takeaways

• 😀 Employees must not eat or drink in equipment storage or patient care areas to maintain hygiene and safety.
• 😀 Mishandling or accidental damage to hospital equipment, like spilling coffee on a device, can lead to disciplinary action under Article 2.
• 😀 Vandalism, tampering, or deliberate damage to hospital property is punishable by dismissal depending on severity.
• 😀 Employees must report any loss, damage, or defect of hospital property within 24 hours to prevent further consequences.
• 😀 Unauthorized removal or use of hospital property, including medical tools and equipment, can lead to warnings or dismissal.
• 😀 Improper use or care of hospital equipment and supplies can endanger patients and is subject to strict penalties.
• 😀 Any illegal activity conducted on hospital premises or using hospital resources results in immediate dismissal.
• 😀 Confidential patient, client, and company information must never be disclosed without proper authorization.
• 😀 Sharing patient information on social media or other public platforms violates confidentiality policies and may result in dismissal.
• 😀 Unauthorized use of company or client names, logos, or systems without valid business reasons is prohibited and can lead to penalties.
• 😀 Even unintentional breaches of confidentiality or mishandling of hospital property are taken seriously and may incur disciplinary action.

Q & A

What incident occurred with Nurse Marie in the hospital?

Nurse Marie drank coffee near medical equipment, accidentally spilled it on a machine, causing it to emit beeps and power down, violating hospital policy.

Which Article of the Chongwa Hospital Code of Conduct did Marie's action violate?

Marie violated Article 2, which covers the proper handling and use of company property and equipment.

What are some examples of violations under Article 2 related to company property?

Examples include vandalism, tampering, damaging or destroying equipment, unauthorized removal of property, improper use of supplies, and substituting company materials with inferior alternatives.

What are the consequences for the first offense of damaging or mishandling hospital equipment?

Depending on the gravity of the situation, the first offense can result in a written warning, suspension, or dismissal.

Why is it important to report damage or loss of hospital property within 24 hours?

Prompt reporting ensures timely repairs or replacements, minimizes operational impact, and helps prevent financial or safety risks to the hospital.

What actions constitute a breach of confidentiality according to Article 2?

Actions include mishandling patient or client documents, sharing confidential information without authorization, posting sensitive data online, and using confidential information for malicious purposes.

How are violations involving patient confidentiality handled?

Breaches of patient confidentiality, whether intentional or due to negligence, can lead to suspension for the first offense and dismissal for subsequent or severe offenses.

What is the penalty for unauthorized use or lending of hospital property?

Unauthorized use or lending of hospital property is considered a serious violation of trust and can result in dismissal on the first offense.

What type of activities involving company or client information are strictly prohibited?

Prohibited activities include spying, maliciously obtaining information, inducing others to access confidential data, and making false statements about the company or clients.

Does sharing a video of a patient on social media without consent violate the hospital code of conduct?

Yes, it violates Article 2 Section 15, as it involves unauthorized disclosure of confidential patient information, even if unintentional.

What is the consequence of repeatedly violating rules about unauthorized use of company or client names or logos?

The first offense results in a written warning, but repeated violations may escalate to dismissal.

Why is proper use and care of hospital equipment and supplies emphasized in Article 2?

Proper use prevents damage, ensures safety, maintains operational efficiency, and protects patient care standards.