KENA TIPU DI SHOPEE PAYLATER & SPINJAM, LIMIT DIGUNAKAN ORANG LAIN, GIMANA SOLUSINYA?

Summary

A Shopee user recounts a situation where their account was hacked, leading to a loan being taken out in their name and a bill being presented for payment. Despite reporting the fraud to Shopee, the victim is still required to pay the bill. The speaker advises reporting the incident to the police and suggests that resolution through Shopee may take a long time. The speaker emphasizes that fraud victims should remain persistent, seek police involvement, and protect their data to avoid such incidents.

Takeaways

• 😀 Be cautious when using applications like Shopee to avoid falling victim to fraud.
• 😀 If someone hacks your Shopee account and takes out a loan, you may receive a bill that you are not responsible for.
• 😀 It’s important to report fraud to Shopee immediately, but you might still be required to pay the debt.
• 😀 Reporting the fraud to the police can help with the investigation and serve as proof of your claim.
• 😀 Holding a police report as evidence can be crucial when dealing with Shopee or any related entities.
• 😀 Stay proactive in addressing the issue; doing nothing may lead to the assumption that you are negligent.
• 😀 If you don’t have the funds to pay a debt that you didn't incur, make it clear that you're working with the authorities.
• 😀 Fraud cases are often complex and may take a long time to resolve, as the investigation process can be slow.
• 😀 Shopee may eventually absolve victims of fraud from paying, but it often depends on how long the legal process takes.
• 😀 Victims who do not want to pay the fraudulent debt are sometimes prioritized by Shopee, especially in cases involving extreme circumstances.

Q & A

What happens if someone else hacks your Shopee account and uses the loan limit?

If someone hacks your Shopee account and uses the loan limit, you might receive a bill for the loan you didn't borrow. This situation can lead to financial problems, especially if you cannot pay the bill since you didn't authorize the loan.

What did Sis Tania Putri experience with her Shopee account?

Sis Tania Putri's Shopee account was hacked, and someone used her loan limit. As a result, she received a bill for the loan that wasn't hers, which caused confusion and distress.

How did Shopee respond to Sis Tania Putri's complaint?

Although Sis Tania Putri reported the issue to Shopee, she was still required to pay the bill, despite the fact that she didn't borrow the money.

What advice is given to individuals who face a similar situation of fraud on Shopee?

The advice is to report the issue to the police and hold onto the proof of the police report. This can help in the investigation and provide a defense if you're unable to pay the debt due to being a victim of fraud.

What should you do while waiting for the police to investigate the fraud?

While the police investigate, you can inform Shopee that the case is in progress and that you're trying to identify the perpetrator. Having the police report as evidence is important during this period.

What does the legal process entail when reporting fraud to the police?

Once you report the fraud, a legal process begins. However, the investigation could take a long time, and there's no guarantee about when or if it will be fully resolved.

Why is it important to avoid staying silent in the case of fraud on Shopee?

If you stay silent, Shopee might consider it negligence or a mistake on your part, which could lead to you being held responsible for the debt. It's important to actively pursue a solution and report the fraud.

What should you do if Shopee demands payment for a debt you didn't incur?

You should keep informing Shopee that the situation is under investigation and provide proof of your police report. This shows that you're actively working to resolve the issue.

How long might it take for the fraud investigation to be resolved?

The investigation could take a very long time, but in cases of fraud, victims who refuse to pay might be prioritized for resolution. However, there are other circumstances like illness or layoffs that might also be prioritized.

What is meant by 'whitewashing' in the context of fraud on Shopee?

'Whitewashing' refers to the process of clearing a victim from any liability or debt after an investigation. Shopee may absolve individuals from the debt, but this typically takes a long time and requires proof of the fraud.