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Summary
TLDRThe transcript showcases a conversation between two individuals, Marisa Andriana and Angga, discussing Marisa's transformative experience with the BCA internship program. Marisa shares how the program has helped her develop confidence, professionalism, and new skills in customer service and banking operations. She highlights the training at BCL Learning Institute, the comfortable working environment, and the benefits like pocket money, scholarships, health benefits, and certificates. The conversation emphasizes the personal and professional growth gained from the internship, encouraging others to join the program.
Takeaways
- 😀 The conversation starts with a greeting and recognition between old acquaintances.
- 😀 Marisa Andriana, a participant in the BCA internship program, is introduced, and the speaker notices her transformation.
- 😀 The speaker mentions how Marisa’s appearance, communication skills, and confidence have changed since they last met.
- 😀 Marisa shares that she participated in the BCA internship program, which led to many positive changes in her life.
- 😀 The BCA internship program offers placements in customer service or teller roles at the bank.
- 😀 Customer service interns are responsible for providing banking solutions like opening accounts and making tokens.
- 😀 Teller interns handle tasks related to customer deposits, withdrawals, transfers, and other banking operations.
- 😀 Even though interns are not from the economics department, they receive training at the BCL Learning Institute.
- 😀 The training is described as exciting and comprehensive, covering banking operations, customer communication, and professionalism.
- 😀 The internship program also provides benefits such as pocket money, scholarships, health benefits, and certificates.
- 😀 The script ends with an invitation to join the program, encouraging others to register and participate.
Q & A
What is the BCA internship program?
-The BCA internship program is an opportunity for recent graduates to receive training and work experience in the banking industry. Interns are placed as customer service or banking staff and are given various training in banking operations and customer service.
What changes did Marisa Andriana experience after joining the BCA internship program?
-Marisa Andriana mentions several personal changes, such as improved confidence and changes in her appearance and communication style, which she attributes to the training and experiences gained from the BCA internship program.
What are the roles of customer service staff in the BCA internship program?
-Customer service staff in the BCA internship program are responsible for providing banking solutions to customers, including opening accounts, creating tokens, and handling other banking services.
What are the responsibilities of banking staff in the BCA internship program?
-Banking staff are tasked with serving customers for storage needs, withdrawals, transfers, checking accounts, giro, and other banking services.
What is the significance of the BCA Learning Institute in the internship program?
-The BCA Learning Institute plays a crucial role in providing training to interns. They teach essential banking operations, how to communicate effectively with customers, and how to maintain a professional appearance and demeanor.
What benefits do interns receive as part of the BCA internship program?
-Interns receive various benefits, including pocket money, scholarships, health benefits, and certificates upon completion of the program.
What was Marisa Andriana's academic background before joining the BCA internship program?
-Marisa Andriana had just graduated from college before joining the BCA internship program.
How does the BCA internship program differ from a typical job placement?
-Unlike a typical job placement, the BCA internship program offers structured training at the BCA Learning Institute, providing interns with essential skills in banking operations and customer communication. Interns also gain valuable experience and additional benefits like scholarships and health coverage.
What makes the working environment at BCA attractive to Marisa Andriana?
-Marisa Andriana finds the working environment at BCA to be comfortable and the leadership to be great. This positive atmosphere contributes to her enthusiasm about the internship program.
What steps are needed to join the BCA internship program?
-To join the BCA internship program, one must register and apply, as indicated by Marisa Andriana in the final part of the script. Interested individuals should act promptly to take advantage of this opportunity.
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