TTI: PORTUGUÊS TÉCNICO - Aula 2/2

Summary

In this class review for Technical Portuguese, the instructor discusses key aspects of communication, focusing on the roles of the sender, receiver, and various communication barriers. The session covers language functions, such as emotional, referential, and poetic, and highlights the importance of clear, concise messaging. Practical advice is given for effective communication in professional settings, such as how to communicate with clients and avoid common communication problems. The instructor also emphasizes the importance of proper minute-taking for formal documents. Students are encouraged to stay calm and carefully read through their exam questions to ensure success.

Takeaways

• 😀 The second class of technical Portuguese focuses on reviewing a questionnaire from the previous week.
• 😀 Communication is more than just speaking and listening; it also involves gestures, images, and words transmitted through various channels like TV, radio, and telephone.
• 😀 Communication problems from the sender's side include irrelevant details, excessive adjectives, clichés, vocabulary inaccuracies, and poor reading habits.
• 😀 Communication problems from the receiver's side include lack of willingness to understand, laziness, distraction (e.g., cell phones), lack of imagination, and lack of experience.
• 😀 Effective communication in companies requires skills such as how to transmit information clearly, how to instruct, and how to be brief and concise.
• 😀 To communicate effectively, one must consider who they are communicating with, their audience’s preferences (e.g., email or WhatsApp), and how to convince the receiver through feedback.
• 😀 The elements of communication include the sender, code (language), channel, message, context, and receiver, each playing a crucial role in the process.
• 😀 The functions of language include emotional, referential, appellative, metalinguistic, phatic, and poetic, each emphasizing different aspects of communication (sender, receiver, context, message, etc.).
• 😀 Minutes are formal documents used to summarize what happens in meetings, assemblies, or conventions, requiring careful attention to detail and accuracy.
• 😀 It's important to take the test slowly, read questions multiple times, and avoid rushing to ensure accuracy. Your grade may not immediately appear in the system but is still recorded in the school’s files.

Q & A

What is the primary focus of this class?

The class focuses on reviewing a questionnaire that was assigned the previous week, specifically covering topics related to communication and language functions.

How does the communication process extend beyond basic speaking and listening?

The communication process involves more than just speaking and listening. It also includes gestures, images, and words transmitted through various channels such as television, cinema, press, radio, and telephone.

What are some communication problems on the part of the sender?

Communication problems on the sender's part include irrelevant details, excess adjectives, set phrases, clichés, vocabulary inaccuracy, and not knowing how to properly use words.

What are the common communication problems faced by the receiver?

Common problems for the receiver include a lack of willingness to understand, distractions (such as the use of cell phones), lack of imagination, and a lack of experience.

What skills are necessary for effective communication within companies?

Skills necessary for effective communication in companies include the ability to transmit information clearly, instruct others, and be brief and clear when conveying messages.

What elements should be considered for effective communication?

When communicating effectively, one must consider the sender, the message, the receiver, the code (language), the channel, and the context.

What is the role of the code in the communication process?

The code refers to the language used for communication. It is essential to choose the appropriate language, which can vary depending on the context or channel, such as using different forms of language for email, phone calls, or face-to-face communication.

Can you describe the functions of language and what each one emphasizes?

The functions of language include the referential (emphasizing context), emotional (focusing on the sender), appellative (focusing on the receiver), metalinguistic (emphasizing the code), phatic (emphasizing the channel), and poetic (emphasizing the message itself).

What are minutes, and why are they important?

Minutes are detailed records of what occurred during meetings, assemblies, or conventions. They are formal documents used to summarize important discussions and decisions, particularly in fields like real estate and condominium management.

How should a test be approached according to the script?

The test should be approached calmly and carefully. The material is straightforward, and it's important to read the questions multiple times before answering to avoid rushing and to ensure clarity in responses.