Wawancara Eksklusif: Perjalanan Bisnis Bersama Pemilik Kost Keidy

Summary

In this insightful interview, entrepreneur Sudah shares his journey of running a business for 5 years. Emphasizing core values like honesty and discipline, he discusses his approach to conflict resolution through open dialogue and decision-making with his family in critical situations. He ensures effective communication and coordination within his team via WhatsApp and tracks performance through monthly financial reports. Sudah motivates employees with bonuses and housing arrangements for those far from home, while addressing mistakes with warnings. He encourages students to understand market needs and start small, offering practical advice for aspiring entrepreneurs.

Takeaways

• 😀 The speaker is an exclusive entrepreneur who has been running their business for 5 years.
• 😀 The speaker values honesty and discipline as core principles in their leadership and business operations.
• 😀 The speaker handles conflicts by opening a dialogue with all involved parties and mediating to find the best solution.
• 😀 In critical situations affecting the business, the speaker consults with family members to make decisions collectively.
• 😀 The speaker ensures effective coordination by informing employees through a WhatsApp group and assigning tasks clearly.
• 😀 The speaker uses monthly financial reports and staff management to monitor and report the organization's performance.
• 😀 To motivate employees, the speaker provides bonuses for good performance and offers housing for employees who live far away.
• 😀 Employees who violate rules are given warnings by the speaker as a way of handling mistakes or violations within the organization.
• 😀 The speaker creates a vision and mission that inspires the team to work together by offering quality service and facilities.
• 😀 For students who want to start a business, the speaker advises understanding the small things, market needs, and focusing on comfort in business operations.

Q & A

Can you briefly introduce yourself and your business?

My name is [Name], and I am an exclusive entrepreneur. I have been running my business for 5 years now.

How do you apply leadership principles to your business?

I value honesty and discipline, and I integrate these principles into both my leadership style and business operations.

How do you handle conflicts that arise within your team or with customers?

I prioritize open dialogue with all involved parties and mediate the situation to find the best solution.

What is your approach to decision-making during critical situations that impact the business?

As my business is family-run, I always consult with my family members in critical situations to find the best solutions collectively.

How do you ensure effective coordination within your organization?

I ensure effective coordination by keeping my employees informed through WhatsApp groups, where I share details about their tasks and responsibilities.

What methods do you use to monitor and report on the performance of your organization?

I use monthly financial reports to track the performance of my business, and I review these reports with my staff to ensure everything is on track.

How do you motivate your employees?

I offer bonuses to employees who perform well in their roles. Additionally, for employees who live far from work, I provide housing to support them.

How do you handle mistakes or violations within your organization?

When mistakes or violations occur, I provide warnings to the involved individuals, ensuring that the issue is addressed and corrective action is taken.

How do you create a vision and mission that inspires your team?

I strive to create a vision and mission that motivates my team to work together toward our business goals, focusing on excellent customer service and high-quality products.

What advice would you give to students who want to start their own business?

As a former student myself, I advise students to start small, understand market needs, and always prioritize customer comfort and satisfaction.