Governansi Dijital Negara D Kelompok 3 - Travoy

Summary

The digital era has transformed governance and infrastructure management, with digital governance playing a pivotal role in enhancing transparency, efficiency, and sustainability. The concept revolves around utilizing digital technology to optimize public administration and foster responsive ecosystems. A key example is the Travoi app developed by PT Jasa Marga, which enhances toll road management in Indonesia. By providing real-time traffic updates, route planning, and various other features, Travoi supports smarter, safer, and more efficient travel. It exemplifies how digital governance not only improves services but contributes to achieving the SDGs, especially in fostering innovation and sustainable infrastructure.

Takeaways

• 😀 Digital governance refers to agile government systems that prioritize transparency, efficiency, and accountability in public services.
• 😀 Technology plays a central role in optimizing public administration and creating responsive ecosystems that meet societal needs.
• 😀 Dr. Adek Boy Gaojo (2020) highlights that digital governance reshapes the interaction between government, private sectors, and society through information technology.
• 😀 Digital governance fosters collaboration and data-driven decision-making, making governments more connected, adaptive, and responsive.
• 😀 The concept challenges traditional public service boundaries, making governments more efficient and capable of addressing modern challenges.
• 😀 Travoy, an app developed by PT Jasa Marga, serves as an example of digital governance by enhancing toll road management and user experience.
• 😀 The Travoy app provides real-time traffic data, travel time estimates, and information about facilities along toll routes to improve user convenience.
• 😀 One key feature of Travoy is access to over 2000 CCTV cameras along toll routes, allowing users to monitor traffic conditions and avoid delays.
• 😀 Travoy supports the Sustainable Development Goal (SDG) 9, focusing on innovation, infrastructure, and sustainable economic growth through digital solutions.
• 😀 Through its various features, Travoy exemplifies how digital governance can promote good governance, transparency, and accountability in public services.

Q & A

What is digital governance, as defined by Tri Widodo Wahyu Utomo in 2024?

Digital governance refers to an agile government system that interacts directly with the public, prioritizing transparency, efficiency, and accountability in public service. It leverages digital technology to optimize public administration and create a responsive service ecosystem.

How does Dr. Adek Boy Gaojo describe digital governance in the context of e-governance?

Dr. Adek Boy Gaojo emphasizes that digital governance not only changes the way governments serve the public but also redefines the interaction between the government, private sector, and society. It uses information technology as its foundation and encourages data-driven decision-making.

What role does digital governance play in achieving Sustainable Development Goals (SDGs)?

Digital governance plays a crucial role in supporting SDG 9 (Industry, Innovation, and Infrastructure), particularly by strengthening infrastructure and fostering innovation. It aids economic development and sustainability through technology-driven systems.

What is the role of the Travoy app in the context of digital governance?

The Travoy app, developed by PT Jasa Marga, is a prime example of digital governance in action. It integrates technology into toll road management in Indonesia, offering features like real-time traffic data, E-Toll card balance checks, and route planning, thus improving user experience and transportation efficiency.

How does Travoy improve the experience of toll road users?

Travoy enhances the toll road user experience by providing real-time traffic updates, allowing users to monitor road conditions via CCTV, checking E-Toll balances, and planning routes efficiently. These features reduce congestion, improve safety, and offer a more informed and seamless journey.

What are some of the key features of the Travoy app?

Key features of the Travoy app include real-time traffic monitoring via over 2,000 CCTV cameras, E-Toll balance checks, toll fare transparency, rest area location and occupancy information, direct online services for emergencies, and live updates on traffic conditions and road maintenance.

How does Travoy contribute to transparency and accountability in public services?

Travoy promotes transparency and accountability by providing users with accurate, real-time information about toll fares, traffic conditions, and road infrastructure. It ensures clear communication between government bodies, the private sector, and the public, aligning with good governance principles.

What challenges does the success of Travoy highlight for digital transformation?

The success of Travoy underscores challenges such as the need for better technological infrastructure, increased digital literacy, and the secure and accountable management of data. These challenges must be addressed for the sustained success of digital transformation in public services.

What is the significance of SDG 9 in the context of Travoy and digital governance?

SDG 9, focusing on industry, innovation, and infrastructure, is directly aligned with Travoy's role in modernizing transportation systems. By utilizing technology for efficient infrastructure management, Travoy contributes to economic growth, innovation, and the development of sustainable, integrated transport systems.

How does Travoy integrate government, private sector, and public interests?

Travoy acts as a bridge between government, private sectors, and the public by offering an integrated, tech-driven solution for toll road management. It fosters collaboration, ensuring that public services are more efficient, transparent, and responsive to the needs of users.