rekaman perilaku organisasi

Summary

In this interview, a representative from BRIN (Indonesian National Research and Innovation Agency) discusses the effectiveness of communication within their organization, particularly in the nuclear research division. Key topics include the clarity and accessibility of information, the frequency and nature of communication (both formal and informal), and the feedback mechanisms in place. The interviewee highlights the importance of regular meetings, inter-departmental collaboration, and open communication channels. Suggestions for improvement focus on enhancing feedback systems and fostering better coordination between departments to improve overall efficiency and decision-making processes.

Takeaways

• 😀 The organization (BRIN) was formed by merging several research bodies, including Batan (National Nuclear Energy Agency), Lipi (Indonesian Institute of Sciences), BPPT, and others into a unified body.
• 😀 Communication effectiveness is measured by how clearly information is presented and understood by members. In BRIN, this is assessed within specific subfields, such as the nuclear sector.
• 😀 Information within the organization is made accessible via multiple channels like websites and emails, and is generally clear and easy to access for staff.
• 😀 Regular communication between superiors and subordinates is emphasized, with daily meetings to address ongoing tasks and ensure optimal results.
• 😀 Communication is typically both formal and informal. Official directives are given in formal settings, but informal discussions are also common for issue resolution and decision-making.
• 😀 Team members in the organization provide feedback during meetings and discussions, and both managers and subordinates take actions based on the feedback.
• 😀 Cross-departmental communication is important, with coordination occurring frequently through both written and digital communication channels.
• 😀 Informal feedback channels are also in place, allowing for open discussions between superiors and subordinates during daily interactions and meetings.
• 😀 Communication is hierarchical, with clear lines of authority. Communication flows from subordinates to sub-coordinators, to coordinators, and up to directors.
• 😀 The use of formal written communication (like emails) and scheduled meetings helps maintain clear and consistent messaging throughout the organization, particularly for technical tasks like nuclear waste management.

Q & A

What is the background of the organization where the interviewee works?

The interviewee works at the Directorate of Nuclear Facilities Management under BRIN (Indonesian National Research and Innovation Agency). The division was previously part of BATAN (National Nuclear Energy Agency) before being merged into BRIN in 2021.

How is information communicated within the organization?

Information within the organization is communicated through multiple channels including the organization's website, email, and regular meetings. Information is clear and accessible to members, and it is often organized in a structured manner.

Is communication within the organization typically one-way or two-way?

Communication within the organization is two-way. Both superiors and subordinates communicate regularly, with discussions taking place during meetings to share ideas, clarify tasks, and resolve problems.

How frequently does communication take place within the organization?

Communication within the organization occurs frequently. Daily meetings are held to discuss ongoing tasks, and additional meetings are arranged as needed to address specific issues or make decisions.

Are there any formal or informal communication channels used in the organization?

Both formal and informal communication channels are used. Formal communication occurs in structured meetings and through official written reports, while informal communication happens during casual discussions or problem-solving sessions.

How do subordinates provide feedback to their superiors?

Subordinates provide feedback to superiors through meetings and group discussions. Feedback is shared constructively and is often followed up on for further action or decision-making.

What is the approach to feedback in the organization?

The organization encourages an open exchange of feedback. Superiors and subordinates give feedback to one another during meetings, and the feedback is intended to improve performance and resolve issues.

How does communication occur between different departments or divisions?

Communication between departments is managed through established communication channels, including written reports and digital platforms. Coordination between departments is necessary for tasks such as handling radioactive waste or reactor management.

How does the organization handle inter-departmental communication for complex tasks?

For complex tasks, such as radioactive waste management, communication is streamlined between departments. For example, the radioactive waste generation department and the waste management department coordinate through written communication and digital platforms to ensure smooth operations.

Are there any suggestions for improving communication in the organization?

The interviewee suggests that while the organization follows standard operating procedures for communication, there is always room for improvement. Encouraging more cross-department discussions and streamlining communication methods could help enhance overall efficiency.