Guardz Tutorial: Platform Overview

Summary

Guards is a powerful unified security platform tailored for Managed Service Providers (MSPs), designed to automatically detect and respond to security threats while providing in-depth insights into customer risk scores and coverage gaps. The platform enhances security management through customizable controls, user awareness training, and detailed reporting tools. With features like phishing simulations and AI-driven content customization, Guards empowers organizations to strengthen their security posture and effectively manage cyber risks. Support resources and a seamless customer addition process further enhance the user experience, making Guards an essential tool for modern cybersecurity needs.

Takeaways

• 🔍 Guards is a unified security platform tailored for Managed Service Providers (MSPs) that enhances security through automatic detection and response.
• 📊 The platform provides insights into security issues across all customers, allowing for quick assessment of risk scores and urgent threats.
• 🛠️ Adding customers is simplified via a cloud directory, making it easy for MSPs to manage their client base.
• 🔐 Each customer has a detailed cyber risk score, which influences their cyber insurance coverage and security measures.
• ⚙️ Security controls are customizable, enabling specific configurations for features like email protection and cloud application scanning.
• 🚀 The platform offers a default view of all security issues and allows users to toggle between different views for targeted remediation.
• 👥 Users can drill down into specific accounts and devices for detailed insights and issue management.
• 🎓 Awareness training is emphasized, featuring videos and quizzes to educate users on security topics and reinforce learning.
• 🎯 Generative AI is utilized to personalize training content for organizations, groups, or individual users based on current relevance.
• 📈 The G's Growth Hub includes branded marketing materials and the ability to generate comprehensive reports detailing risks and findings.
• 🤝 Users can access a help center for articles or utilize chat support to connect with the Guards team for demos and inquiries.

Q & A

What is the primary purpose of the Guards unified security platform?

The primary purpose of the Guards unified security platform is to provide Managed Service Providers (MSPs) with tools to automatically detect and respond to security threats while connecting various attack factors across all security controls.

How does the platform help users assess their customers' security risks?

The platform provides a dashboard that displays the severity of security issues and risk scores for each customer, allowing users to quickly assess their security posture.

What are the capabilities of the customer widget in the Guards platform?

The customer widget offers a quick overview of all customers and their associated risk scores, enabling users to identify urgent security issues and manage coverage effectively.

How can security controls be customized in the Guards platform?

Users can customize security controls by adjusting settings based on relevance, such as configuring email protection sensitivity or selecting specific cloud applications for scanning.

What is the default view for issues in the Guards platform, and how can it be modified?

The default view shows all issues across the organization. Users can toggle to an email view to see relevant controls and select specific issues for remediation.

In what ways does the platform enhance user awareness of security threats?

The platform includes awareness training videos, quizzes, and phishing simulations to help organizations identify weaknesses and educate users about cybersecurity.

How does the Guards platform utilize generative AI?

Generative AI is used to customize training content on-the-fly for specific organizations, groups, or users, ensuring the material remains relevant and up-to-date.

What resources does the G's Growth Hub offer to users?

The G's Growth Hub provides branded marketing materials and shortcuts to generate reports, such as prospecting reports that detail various risks and educational information.

What options are available for users who need assistance with the Guards platform?

Users can visit the help center for articles or utilize chat support to reach out to the Guards team for booking demos or addressing any questions.

Why is it important for organizations to have a unified security platform like Guards?

A unified security platform like Guards is crucial for organizations as it enables comprehensive visibility and management of security threats, enhances customer risk assessment, and promotes user education, thereby strengthening overall cybersecurity.