Cara TikTok Shop Habisi Bisnis Ecommerce

Dr. Indrawan Nugroho
24 Feb 202316:20

Summary

TLDRTikTok has entered the e-commerce market with its TikTok Shop feature, which allows users to sell through live shopping. This move has been met with enthusiasm and rapid transaction growth, doubling its e-commerce value in a year. As TikTok transforms from a social media platform to a live commerce contender, it faces challenges from established e-commerce players like Shopee and Lazada. The script discusses the potential of live commerce, the difference between e-commerce, social commerce, and live commerce, and TikTok's strategies to compete, including collaborations and free shipping offers.

Takeaways

  • 📈 TikTok's entry into e-commerce with TikTok Shop has been met with enthusiasm and rapid transaction growth, quadrupling its e-commerce sales in a year.
  • 🏆 In 2021, e-commerce in Indonesia was dominated by Tokopedia, Shopee, and Lazada, with Shopee leading in both top of mind and usage.
  • 🌐 The e-commerce market in Indonesia is highly competitive with a transaction value of 108.54 Quadrillion Rupiah in the first quarter of 2022 alone.
  • 📊 The number of consumers in Indonesia is continuously growing, with 21 million new consumers recorded from March 2020 to Q1 2021.
  • 💸 E-commerce platforms in Indonesia face challenges such as capital outflow and economic conditions affecting investor confidence.
  • 📱 The concept of 'live commerce' or 'live shopping' is on the rise, with platforms like Lazada, Shopee, and TikTok offering live streaming shopping features.
  • 🌟 Live commerce allows for direct interaction between sellers and buyers, enhancing the shopping experience and increasing sales conversion rates.
  • 🌍 TikTok's global user base is massive, reaching 1.46 billion monthly active users as of Q2 2022, with the United States and Indonesia being top users.
  • 🔥 TikTok Shop's transaction value in Asia, including Indonesia, saw a significant increase in 2022, with a GMV of over 4.4 billion.
  • 💰 TikTok faces challenges in e-commerce, including competition with established platforms and the need to reduce administrative fees to be more competitive.
  • 🌟 TikTok's live shopping strategy has been effective in Asia but has not yet found the same success in other continents, such as in the UK.

Q & A

  • What is TikTok Shop and how does it relate to e-commerce?

    -TikTok Shop is a feature launched by TikTok that allows users to engage in e-commerce activities directly through the platform. It enables users to sell products through live streaming, making TikTok not just a social media platform but also a live commerce platform.

  • How has TikTok's entry into e-commerce affected the market?

    -TikTok's entry into e-commerce has been met with enthusiasm and rapid growth in transaction values. Within a year, the value of e-commerce transactions through TikTok increased fourfold, indicating a significant impact on the market.

  • What is the difference between e-commerce, social commerce, and live commerce?

    -E-commerce refers to online transactions, social commerce involves social media platforms facilitating transactions, and live commerce is a form of social commerce where sales are conducted through live streaming.

  • Which e-commerce platforms dominated the Indonesian market before TikTok Shop?

    -Before TikTok Shop, the Indonesian e-commerce market was dominated by platforms like Tokopedia, Shopee, and Lazada, according to a survey by Ipsos Indonesia.

  • What challenges do e-commerce platforms in Indonesia face?

    -E-commerce platforms in Indonesia face challenges such as intense competition, capital inflow issues, economic conditions affecting investments, and the need for sustainable business models.

  • How has the consumer base for e-commerce in Indonesia grown?

    -The consumer base for e-commerce in Indonesia has seen significant growth, with the Ministry of Economic Affairs recording an addition of 21 million new consumers from March 2020 to the first semester of 2021.

  • What is the potential of the global e-commerce market as depicted by the script?

    -The script suggests that the global e-commerce market is continuously expanding, with social media platforms being tempted to enrich their features with marketplace functionalities, indicating a significant potential for growth.

  • What are some strategies that TikTok Shop is using to compete with existing e-commerce companies?

    -TikTok Shop is using strategies such as leveraging its massive user base, integrating with existing e-commerce platforms like Shopee, offering free shipping, and developing educational resources to attract and educate users about online shopping.

  • What is the current status of TikTok Shop in terms of transaction value in Asia, particularly Indonesia?

    -As of 2022, the transaction value of e-commerce through TikTok in Asia, including Indonesia, has seen a significant increase, with the gross merchandise value (GMV) in Asia exceeding $4.4 billion, or more than 68 trillion Rupiah.

  • How does TikTok Shop's live shopping feature compare to other platforms in terms of popularity?

    -According to a survey, while Shopee is the most favored live shopping platform in Asia with a 27% preference, TikTok holds the third position with 22%, indicating it is a significant contender but still has room to grow.

  • What are some of the challenges TikTok Shop faces in expanding its live shopping feature globally?

    -TikTok Shop faces challenges in expanding its live shopping feature globally, such as cultural differences affecting the appeal of live shopping, as seen in the UK where the strategy has not been as effective, leading to a delay in launching in other European countries.

Outlines

00:00

📈 TikTok's Entry into E-commerce

TikTok has entered the e-commerce market with the launch of TikTok Shop, a feature that allows users to shop directly through the app. This move has been met with enthusiasm and rapid growth in transaction values, quadrupling within a year according to records from 2022. TikTok is no longer just a social media platform but has evolved into a live commerce entity. The script discusses the difference between e-commerce, social commerce, and live commerce, and outlines TikTok's strategies to compete with existing e-commerce companies. It also provides an overview of the Indonesian e-commerce market, dominated by players like Tokopedia, Shopee, and Lazada, and discusses the challenges faced by e-commerce businesses, such as economic conditions affecting investment and the need for sustainable business models.

05:00

🌐 The Rise of Live Commerce

Live commerce, also known as live shopping, is a trend that has been growing rapidly, especially during the pandemic, with a 76% increase in transactions through live commerce in Southeast Asia. The script explains how live commerce works, with platforms like Tokopedia and Shopee offering live streaming features for sellers to promote their products. TikTok's entry into this space with TikTok Shop is highlighted, allowing users to sell through live shopping. The benefits of live shopping, such as direct interaction between sellers and buyers and the ability to showcase products in real-time, are discussed. The script also mentions how live shopping can be an effective way to promote new products and increase consumer engagement.

10:01

🛒 TikTok Shop's Competitive Strategy

TikTok Shop's strategy in the e-commerce space is explored, emphasizing its potential due to the growing e-commerce market, especially in mobile-friendly consumer behaviors among millennials and Gen Z. The script details how TikTok's large and active user base, especially in Indonesia, positions it well to capitalize on e-commerce. It also discusses how TikTok Shop differentiates itself by offering product recommendations directly from creators, which users tend to trust more than traditional producers. The success of TikTok Shop in Asia, particularly in Indonesia, is highlighted, with significant growth in transaction values and user adoption compared to other social commerce platforms like WhatsApp, Facebook Shop, and Instagram Shop.

15:03

🚀 Challenges and Future Outlook for TikTok Shop

The script addresses the challenges that TikTok Shop faces in becoming a dominant force in e-commerce. It mentions that while live shopping has been successful in Asia, it has not been as effective in other regions like the UK. TikTok Shop's transaction fees are also compared to competitors, suggesting that they may need to reduce fees to be more competitive. The script concludes by stating that while TikTok has made significant strides in e-commerce, it still needs to work hard to overcome established competitors like Shopee, Lazada, and Tokopedia. It also suggests that TikTok's future success will depend on how well it can exploit its user traffic, algorithms, and features to stay competitive in the growing e-commerce market.

Mindmap

Keywords

💡E-commerce

E-commerce refers to the buying and selling of goods or services using the internet, and it's a central theme of the video. The script discusses how TikTok's entry into e-commerce with its 'TikTok Shop' feature is shaking up the industry. It's highlighted by the rapid growth of e-commerce transactions through TikTok, which quadrupled in a year.

💡Live Commerce

Live Commerce, also known as Live Shopping, is a form of e-commerce that incorporates live streaming to showcase and sell products in real-time. The video emphasizes the growth of live commerce, especially during the pandemic, with platforms like TikTok Shop allowing users to sell through live shopping, which is a significant trend globally.

💡Social Commerce

Social Commerce is the integration of e-commerce with social media features, allowing users to shop directly from social networks. The video mentions how platforms like Facebook, Twitter, and Instagram have enriched their features with marketplaces to facilitate social commerce.

💡TikTok Shop

TikTok Shop is a feature that enables users to open online stores accessible directly from TikTok. It is a key part of TikTok's strategy to enter e-commerce, allowing for both regular e-commerce and live shopping. The video notes the significant growth in transactions through TikTok Shop in 2022.

💡Influencer Marketing

Influencer Marketing is a form of marketing where individuals with a significant online following endorse or promote products to their audience. The video suggests that TikTok Shop leverages influencers, known as 'creators' on the platform, to motivate shopping among its users, which is a key strategy in their e-commerce push.

💡Gross Merchandise Volume (GMV)

GMV refers to the total dollar volume of sales for a particular period. It's used in the video to illustrate the significant increase in e-commerce transactions through TikTok, surpassing 4.4 billion in Southeast Asia.

💡Mobile-First Consumers

Mobile-First Consumers are individuals who primarily use mobile devices for online activities, including shopping. The video highlights the increasing mobile-friendliness of consumers, especially millennials and Gen Z, as a factor supporting the rapid growth of e-commerce in Indonesia.

💡Marketplace

A Marketplace in the context of e-commerce is a platform that allows multiple sellers to offer goods or services to consumers. The video discusses how social media platforms have added marketplace features to facilitate social commerce.

💡Live Streaming

Live Streaming is a broadcasting medium where content is delivered in real-time over the internet. The video emphasizes the importance of live streaming in live commerce, with platforms like TikTok Shop using it to allow sellers to showcase products interactively.

💡Conversion Rate

The Conversion Rate is the percentage of viewers who complete a desired action, such as making a purchase. The video mentions a 28% conversion rate during a live shopping session, highlighting the effectiveness of live commerce in driving sales.

💡User Engagement

User Engagement refers to the level of interest and involvement a user has with a particular platform or service. The video notes that TikTok's high user engagement, especially among younger demographics, is a significant factor in its success in e-commerce.

Highlights

TikTok launches TikTok Shop, entering the e-commerce business.

TikTok Shop is welcomed by the market, with transaction values growing rapidly.

E-commerce in Indonesia is dominated by Tokopedia, Shopee, and Lazada.

E-commerce in Indonesia faces challenges such as capital outflow and unsustainable business models.

Live commerce emerges as a new trend in e-commerce, pioneered by Lazada.

Live commerce allows for real-time interaction between sellers and buyers, enhancing the shopping experience.

TikTok Shop enables users to sell through live shopping, capitalizing on the growing trend.

Live shopping saw a significant increase in transactions during the pandemic, especially in Southeast Asia.

TikTok's user base is highly engaged, with a significant amount of time spent on the platform.

TikTok users are motivated to shop within the app, leading to the transformation into social and live commerce.

TikTok collaborates with other companies to enhance its e-commerce strategy.

TikTok Shop's transaction values in Southeast Asia, including Indonesia, have grown exponentially.

TikTok Shop is used by 45% of Indonesians who shop online via social media, outpacing competitors.

TikTok faces challenges in making live shopping effective in all countries, with the UK market showing less interest.

TikTok may need to reduce administrative fees to be more competitive in e-commerce.

TikTok's entry into e-commerce poses a threat to existing players but also has the potential to significantly impact the market.

TikTok's success in e-commerce will depend on how well it can exploit its user traffic, algorithms, and features.

Transcripts

play00:00

bisnis incommerce semakin ramai

play00:01

persaingannya tambah seru itu gara-gara

play00:04

Tik Tok terjun ke bisnis e-commerce

play00:06

mereka meluncurkan fitur tiktok shop

play00:08

orang-orang antusias menyambutnya dan

play00:10

pasar juga menerima itu terbukti dari

play00:13

nilai transaksinya yang tumbuh dengan

play00:14

cepat bayangin aja ya hanya dalam

play00:16

setahun nilai belanja e-commerce melalui

play00:18

tiktok melonjak 4 kali lipat itu terjadi

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di Tahun 2022 lalu berdasarkan catatan

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di information jadi tiktok bukan lagi

play00:25

hanya sekedar media sosial tiktok sudah

play00:27

berubah menjadi live commerce tapi

play00:30

ngomong-ngomong apa sih live commerce

play00:32

itu dan apa bedanya dengan e-commerce

play00:34

dan social commerce lalu apa strategi

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tiktok untuk bisa mengalahkan perusahaan

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e-commerce lain yang sudah eksis pada

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saat ini yuk kita cari tahu

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[Musik]

play01:02

[Musik]

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sampai tahun 2021 e-commerce Indonesia

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didominasi 3 pemain utama mereka adalah

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Tokopedia shopee dan Lazada dari ketiga

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itu hasil survei ipsos Indonesia

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menyebutkan bahwa yang dominan itu

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adalah shopee dialah e-commerce top of

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Mind dan yang paling banyak digunakan

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sehingga wajar kalau jumlah dan nilai

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transaksinya paling besar menyusul

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kemudian ada Tokopedia dan juga Lazada

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di bawahnya lagi ada blibli orange GDI

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dan lain sebagainya masih ada pemain

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lain seperti matahari sebagai pemain

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retail konvensional yang juga ikut

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mencoba peruntungan bisnis e-commerce di

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Indonesia memang menggiurkan nggak heran

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kalau banyak pemain yang mencoba

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peruntungannya sehingga persaingannya

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jadi sengit mereka memperebutkan pasar

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yang nilai transaksi sangat-sangat besar

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yaitu

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108,54 Triliun Rupiah jumlah itu dicapai

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hanya dalam satu Kuartal di awal Tahun

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2022 atau tumbuh 23% dibandingkan

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periode yang sama di tahun sebelumnya di

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samping itu konsumennya juga terus

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bertambah Kementerian koordinator bidang

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perekonomian mencatat ada 21 juta

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tambahan konsumen baru sejak Maret 2020

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hingga semester 1 2021 selain mengatasi

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persaingan para pengelola e-commerce di

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Indonesia juga menghadapi sejumlah

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tantangan diantaranya aliran dana dari

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finger Capital yang sudah mulai seret

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Para investor berhati-hati meluncurkan

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dana ke statap e-commerce Indonesia di

play02:24

tengah kondisi ekonomi yang memburuk

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akibatnya beberapa e-commerce melakukan

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PHK diantaranya tanihab beres ID bananas

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go to atau Tokopedia dan juga circle

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shopee Indonesia juga ikutan JD ID

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bahkan sampai gulung tikar tantangan

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lain adalah soal model bisnis yang belum

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sustainable itu dialami oleh sejumlah

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perusahaan e-commerce strategi bakar

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uang lagi bisa diandalkan untuk

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menjaring pengguna yang lebih banyak

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sejumlah e-commerce akhirnya terpaksa

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menetapkan biaya langganan aplikasi

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untuk mendapatkan tambahan dana nah

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sebelum kita ngomong ke mana-mana Kita

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samain persepsi dulu ya Apa sih bedanya

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antara e-commerce social commerce dan

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live commerce

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apa yang terjadi di pasar e-commerce di

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Indonesia bisa menggambarkan potensi

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e-commerce Global yang terus membesar

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beberapa media sosial jadi tergoda

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mereka lantas memperkaya fiturnya dengan

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menambahkan marketplace di dalam

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platformnya diantaranya Meta yang

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meluncurkan Facebook shock pada Mei 2020

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Twitter meluncurkan Twitter shop yang

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membuat para penjual bisa menawarkan 50

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produk di profil mereka begitupun

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Instagram yang juga menambahkan fitur

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marketplacenya sedangkan Pinterest

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membantu para penggunanya untuk

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menambahkan daftar belanja apa yang

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telah dilakukan oleh media-media sosial

play03:45

seperti yang saya sebutkan tadi itulah

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yang dimaksud dengan social commerce

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jadi social commerce adalah media sosial

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yang fungsinya telah diperkaya dengan

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tambahan fitur marketplace social

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commerce berkembang pesat karena para

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pengguna media sosial sering kali

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melakukan jual beli barang melalui

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akunnya masing-masing apalagi pengguna

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media sosial itu kan dominan generasi

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milenial ya yang akan Menyu setengah

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dari populasi dunia pada tahun 2030

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makin sih melaporkan bahwa Genzi

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mendapatkan 75% pengaruh mereka dari

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media sosial konten online dan juga

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selebriti merekalah yang kekuatan

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belajarnya akan terus bertambah seiring

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dengan pertambahan usia mereka nah

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memasuki tahun 2019 muncul tren baru di

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dunia e-commerce itulah live commerce

play04:33

atau disebut juga dengan live shopping

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pionirnya adalah Lazada mereka menyebut

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inovasinya sebagai propertiment karena

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Konsumen tidak hanya bisa berbelanja

play04:41

mereka juga bisa menikmati berbagai

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suguhan game voucher hingga live

play04:45

streaming

play04:47

shopee nggak mau ketinggalan Oktober

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2019 mereka meluncurkan fitur live

play04:51

shopping para penjual bisa mempromosikan

play04:54

produk mereka secara live ini membuat

play04:56

para pembeli bisa melihat dengan jelas

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apa sih jenis barang yang mereka

play05:00

inginkan fungsi serupa juga disuguhkan

play05:02

Tokopedia mereka meluncurkan fitur live

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streaming Tokopedia play nah disaat

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persaingan e-commerce sudah mulai sengit

play05:10

tiktok ikut terjun mereka meluncurkan

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tiktok shop yang memungkinkan pengguna

play05:15

berjualan melalui Life shopping

play05:19

live shopping menjadi trend yang

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berkembang sangat cepat secara global

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transaksi belanja melalui Life commerce

play05:25

selama pandemi khususnya itu meningkat

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76% begitupun di Asia Tenggara hasil

play05:29

riset ifsorsi study 2021 di 6 negara

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ASEAN mengungkapkan

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69% konsumen Asia Tenggara mulai

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mengakses live stream shopping dan 66%

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diantaranya membeli produk melalui

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streaming langsung riset itu juga

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mengungkapkan 78% konsumen di Indonesia

play05:46

tahu tentang belanja live streaming dan

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71% diantaranya sudah mengakses serta

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56% bahkan pernah belanja melalui live

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streaming sebetulnya fenomena live

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shopping bukan barang baru begitu

play05:59

menurut nailul Huda pengamat ekonomi

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digital Institute for development Of

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Economic in Finance menurutnya Instagram

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dan Facebook sudah memanfaatkan

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subscriber sebagai pasar apalagi

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Pemasaran dengan siaran langsung juga

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biasa ditemui di pasar offline udah

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mengatakan ini kan cuma memindahkan saja

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kegiatan obral-obral di pasar di mall

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yang offline menjadi online udah percaya

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live shopping akan semakin diminati

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Alasannya karena ada Interaksi langsung

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antara penjual dan pembeli itulah yang

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jadi daya tariknya pengamat e-commerce

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Ignatius untung menyatakan bahwa live

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stream selling seperti di tiktok membuat

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pedagang bisa berkomunikasi langsung

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dengan pembeli ini konsep yang tidak

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umum pada platform e-commerce

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konvensional nggak heran ya Kalau salah

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satu aspek yang dinilai dari pedagang di

play06:44

dalam plafon market place adalah

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kecepatan merespons pertanyaan dan

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permintaan pelanggan seperti yang

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dikatakan dignatius maka mereka yang

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responsif dikasih bintang sedangkan yang

play06:54

responnya kurang nilainya rendah

play06:57

efektivitas live shopping bisa dilihat

play06:59

dari kinerja website tahu bau live

play07:01

stream pada November 2020 mereka

play07:03

menyebutkan sesi live shopping akun

play07:06

teratas di tahu-tahu milik Alibaba itu

play07:07

rata-rata berlangsung hingga 6 jam

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dengan sekitar 70 produk berbeda yang

play07:12

ditampilkan setiap 5 menit ditampilkan

play07:15

satu produk dan itu bisa menarik

play07:17

perhatian 2 26.000 penonton luar biasa

play07:21

ya hebatnya lagi nih tampilan itu

play07:23

menghasilkan 75.000 pesanan dengan

play07:25

tingkat konversi 28% memang live

play07:28

shopping adalah cara yang sangat baik

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untuk menghasilkan penjualan berbagai

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jenis barang itu kesimpulan laporan

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makingsi produk yang populer dijual

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diantaranya fashion kecantikan

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elektronik dekorasi rumah dan perbaikan

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rumah konsumen tertarik karena dapat

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memberikan gratifikasi Insan dan bisa

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berinteraksi langsung dengan penjualnya

play07:44

proses itu membantu meningkatkan ke

play07:47

pecahan konsumen dan mendorong penjualan

play07:48

lebih banyak lagi live shopping juga

play07:51

menjadi cara yang baik untuk

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mempromosikan produk baru karena bisa

play07:54

membuat calon pembeli jadi lebih paham

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tentang produk yang diminatinya

play08:03

[Musik]

play08:06

ada beberapa alasan yang membuat kita

play08:07

paham Mengapa tiktok merambah bisnis

play08:09

e-commerce pertama potensi nilai pasar

play08:12

e-commerce diprediksi akan semakin besar

play08:14

Direktur Jenderal aplikasi Informatika

play08:16

Kementerian kominfo Septriana tangkari

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mengungkapkan pertumbuhan nilai

play08:20

e-commerce di Indonesia mencapai 78% dan

play08:23

itu yang tertinggi di dunia

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beberapa faktor memang mendukung

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pertumbuhan pesat itu diantaranya

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perilaku konsumen yang semakin mobile

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friendly konsumen milenial dan Genzi

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yang juga terus bertumbuh serta kuatnya

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dukungan dari pemerintah alasan Yang

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kedua penggunaan tiktok sangat banyak

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bayangkan ya sampai Kuartal 2 Tahun 2022

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pengguna aktif bulanan tiktok di seluruh

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dunia sudah mencapai 1,46 miliar itu

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berdasarkan laporan bisnis Jadi kalau

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dibanding 5 tahun sebelumnya jumlah

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pengguna aktif bulanan aplikasi buatan

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Tiongkok itu sudah melonjak lebih dari

play08:56

1000% tapi Tiongkok bukanlah pengguna

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tiktok terbanyak negara pertama pengguna

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tiktok terbanyak adalah Amerika Serikat

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yang memiliki

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136,4 juta bertanya Indonesia di

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peringkat kedua sampai April 2022

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jumlahnya sudah mencapai 99 juta

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Indonesia juga menempati peringkat ke-7

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dalam hal rata-rata pemakaian waktu ber

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tiktok yaitu 23.1 jam per bulannya

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pengguna terbesar tiktok adalah kaum

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muda yang di Indonesia merupakan

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kelompok dominan dalam demografis

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konsumen sebetulnya secara global juga

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begitu ya bisnis of apps melaporkan

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bahwa sampai 2021 pengguna tiktok di

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seluruh dunia didominasi kelompok usia

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20 hingga 29 tahun proporsinya mencapai

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35% di urutan kedua kelompok usia 10

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sampai 19 tahun dengan proporsi 28%

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alasan yang ketiga adalah hasil survei

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yang dilakukan tiktok tahun 2020 terkait

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perilaku belanja penggunanya ternyata

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hasil surveinya sangat menarik dua per

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tiga pengguna yang berpartisipasi dalam

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survei mengungkapkan bahwa lingkungan

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tiktok memotivasi mereka untuk

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berbelanja berangkat dari fakta itulah

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tiktok kemudian bertransformasi mereka

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tidak hanya menjadi social commerce tapi

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juga live commerce

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motivasi berbelanja yang timbul di para

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pengguna bisa jadi karena dengan tiktok

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shop mereka mendapatkan rekomendasi

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produk langsung dari para Creator bukan

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dari produsen kebanyakan pengguna memang

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lebih percaya rekomendasi para Creator

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itu bisa terlihat dari hasil risetmeters

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communication yang menemukan bahwa 61%

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orang yang disurvei cenderung

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mempercayai rekomendasi dari teman

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anggota keluarga atau influencer di

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platform social sedangkan pengguna yang

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cenderung mempercayai rekomendasi dari

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produsen itu cuma 38% aja sikap pengguna

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yang lebih banyak percaya kreator bisa

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dimaklumi ya sebab para kreator sering

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menampilkan produk apa adanya video

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tiktok dengan cepat bisa memberi

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gambaran nyata tentang cara kerja suatu

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produk para pengguna jadi bisa melihat

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uji coba produk secara nyata apalagi

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kreator juga memberikan kurasi dari

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produk yang mereka promosikan jadi

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mereka membantu konsumen memilih produk

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berkualitas di tengah begitu banyak

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iklan produk di media sosial menariknya

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lagi ulasan produk didukung musik

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populer di tiktok atau dise dalam Meme

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atau format yang sudah populer

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itulah beberapa alasan yang menguatkan

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langkah tiktok untuk menjadi e-commerce

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yang diminati konsumen maka sejak tahun

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2021 induk perusahaan tiktok bite dance

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gencar mengembangkan bisnis e-commerce

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terutama di Asia Tenggara yang memiliki

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pertumbuhan transaksi e-commerce lebih

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cepat dibandingkan wilayah lainnya di

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Tahun 2022 nilai penjualan di Asia

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Tenggara bisa mencapai 90 miliar

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pencapaian itu wajar kalau dilihat dari

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laporan State of mobile 2022 bahwa

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tiktok adalah aplikasi paling populer di

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Asia Tenggara dan sebagian besar

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pengguna media sosial di kawasan ini

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memang sudah kecanduan tiktok untuk

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mendukung inisiatif bisnisnya mereka

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juga membuat tiktokshop seller

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University itu adalah situs web edukasi

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tentang penjualan online keberadaan UF

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edukasi ini menjadi langkah awal bagi

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pengguna di Indonesia untuk menguji coba

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fitur belanja online di aplikasi langkah

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berikutnya sejak Oktober tahun lalu by

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dance berkolaborasi dengan shopee

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perusahaan e-commerce asal Kanada jutaan

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penjual di shopee bisa mempromosikan

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barang dagangan mereka di platform

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tiktok jaringan perdagangan ritel woman

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juga mereka gandeng untuk meningkatkan

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strategi periklanan Walmart memanfaatkan

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fitur belanja online di tiktok untuk

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menyasar konsumen muda berikutnya tiktok

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menawarkan biaya gratis ongkos kirim dan

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tanpa biaya tambahan lainnya tiktok juga

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menyediakan platform belanja online

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lewat 2 fitur melalui tiktok shop

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pemilik akun bisa membuka toko online

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yang bisa dikunjungi langsung pengguna

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tiktok lainnya sedangkan melalui live

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streaming pengguna tiktok bisa berjualan

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dan biasanya barang yang dipromosikan

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ada di bagian kanan bawah dance

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menggambarkan pertumbuhan pesat tiktok

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shop di Asia Tenggara termasuk Indonesia

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nilai transaksi e-commerce di tiktok

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roket selama 2022 nilai belanja

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e-commerce melalui tiktok melonjak 4

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kali lipat sepanjang 2022 nilai barang

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yang dibeli atau gmv gross merchandise

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di Asia Tenggara tercatat melampaui 4,4

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miliar atau lebih dari 68 Triliun Rupiah

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itu menurut laporan di

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sedangkan survei populer sebelumnya

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menyatakan bahwa tiktok shop telah

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digunakan oleh 45% masyarakat Indonesia

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yang pernah belanja online dengan

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menggunakan media sosial pencapaian itu

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lebih tinggi dibandingkan plafon milik

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keluarga besar Meita seperti WhatsApp

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21% Facebook shop 10% dan Instagram shop

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10%. jadi di Indonesia tiktok sudah

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mampu mengalahkan social commerce

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pendahulunya yakni Facebook Instagram

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respon positif konsumen terhadap

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kehadiran tiktokshop bisa bikin

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e-commerce yang sudah eksis ke target

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sebagai pendatang baru tiktok memang

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harus diperhitungkan para kompetitor

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Namun demikian tiktok masih harus kerja

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keras untuk benar-benar bisa mengalahkan

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kompetitornya Nah itulah tantangan

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mereka kedepannya saat ini shopee masih

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menjadi market leader dalam trend live

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shopping hasil survei perusahaan

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menyebutkan shopee masih menjadi media

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live shopping yang paling disukai di

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Asia Tenggara 27% nilainya sementara

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tiktok berada di posisi ketiga dengan

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angka 22%

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ada terungkap dari survei jajak pendapat

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atau jakpat mereka mengungkapkan bahwa

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live shopping di shopee paling diminati

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konsumen Indonesia yaitu mencapai 83,4%

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tiktok menempati peringkat kedua dengan

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42,2% lalu Instagram 34,1% Tokopedia

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30,4% dan Facebook 25.9%

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tantangan berikutnya strategi tiktok

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shop menjalankan live shopping tidak

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selalu berjalan efektif di semua negara

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di Inggris misalnya strategi live

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shopping ternyata belum menarik banyak

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pengguna dan belum menghasilkan

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transaksi bahkan beberapa pembuat konten

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yang terlibat dalam Proyek awal

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tiktokshop memutuskan kerjasama semula

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tiktok berencana meluncurkan live

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shopping di Jerman Prancis Italia dan

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juga Spanyol Tapi setelah melihat

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performa yang kurang efektif di Inggris

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rencana itu jadi ditunda maka strategi

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yang begitu efektif di Asia Tenggara

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ternyata belum bisa menghasilkan

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kesuksesan yang serupa di benua lainnya

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selanjutnya kalau dari sisi harganya

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tiktok juga kurang kompetitif setiap

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transaksi di tiktok shop dikenakan biaya

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administrasi Rp2.000 sedangkan biaya

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administrasi kompetitornya hanya Rp1.000

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mungkin kedepan tiktok harus memangkas

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biaya admin supaya bisa lebih kompetitif

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terlepas dari Plus minusnya kehadiran

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tiktok di bisnis e-commerce sepatu di

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waspadai perusahaan e-commerce lainnya

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sebab sebagai Life commerce pengguna Tik

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Tok semakin bertumbuh

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jadi persaingan e-commerce kedepan akan

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tergantung pada Bagaimana Tik Tok dapat

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mengeksploitasi kelebihannya sebagai

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live commerce memang tiktok belum mampu

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membalik dominasi shopee Lazada atau

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bahkan Tokopedia akan tetapi hal itu

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bisa saja terjadi kalau Tik Tok mampu

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mengeksploitasi traffic pengguna

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algoritma dan fitur-fiturnya dengan

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begitu tiktok akan jadi semakin

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kompetitif dan ketika ceruk pasarnya

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semakin membesar pesaingnya akan semakin

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kebakaran jenggot

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E-commerceTikTok ShopLive CommerceSocial MediaDigital MarketIndonesiaShopping TrendsMobile CommerceInfluencer MarketingConsumer Behavior
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