Make $40/Hr.! Work From Home In Tech Support / Entry Level Remote Job Hiring Now

Summary

Boulevard, an online scheduling platform for salons and spas, seeks a remote Technical Support Specialist in the US. This role offers a competitive salary of $85,000 annually plus a 10% bonus, with a comprehensive benefits package. Candidates need at least one year of experience in technical support or customer-facing engineering, proficiency in SQL and API calls, and strong communication skills. The position involves handling escalated technical issues and supporting teams, with a focus on problem-solving and community engagement.

Takeaways

• 💼 Job opportunity is from Boulevard, an online scheduling platform for salons and spas.
• 📍 The position is for a Technical Support Specialist and is fully remote within the US.
• 💰 The job offers a competitive salary of $85,000 per year plus a 10% bonus based on skills and market demands.
• 🕒 The annual salary equates to approximately $486 per hour.
• 🎁 The company provides a decent suite of benefits.
• 🏢 Boulevard has been in operation since 2016 and is based in Los Angeles, California.
• ⭐ The company has a four-star rating from current and former employees.
• 👨‍💻 The role involves handling escalated technical issues and supporting business relationships.
• 🔍 Minimum requirement is one year of experience in technical support or customer-facing engineering.
• 🛠️ Desired skills include knowledge of SQL, curl for API calls, and common POS and payment hardware.
• 🗣️ Excellent communication and critical thinking skills are necessary, along with a willingness to work in a growing company.

Q & A

What is the name of the company offering the job position?

The company offering the job position is Boulevard.

What type of platform does Boulevard provide?

Boulevard provides an online scheduling platform specifically for salons and spas.

What is the job position that Boulevard is hiring for?

Boulevard is hiring for a Technical Support Specialist.

Is the job position remote?

Yes, the job position is fully remote and can be done anywhere within the US.

What is the annual salary for the Technical Support Specialist role?

The annual salary for the Technical Support Specialist role is $85,000.

Is there a bonus included in the compensation package?

Yes, there is a 10% bonus that depends on the candidate's current skills, experience, training, and overall market demands.

What is the hourly rate equivalent of the annual salary?

The hourly rate equivalent of the annual salary is $486 per hour.

What kind of experience is required for the Technical Support Specialist role?

At least one year of experience in a technical support or a customer-facing engineering role is required.

What technical skills are preferred for the role?

The preferred technical skills include working knowledge of SQL, curl for API calls, and knowledge of common POS and payment hardware.

What are some of the responsibilities of the Technical Support Specialist?

Responsibilities include handling escalated technical issues, providing guidance to tier one and tier two teams, using technical tools to track and source issues, making informed decisions under pressure, mediating solutions, and prioritizing tasks.

What kind of company culture and values should candidates expect at Boulevard?

Candidates should expect a company culture that values community, leadership, and a love for change and making it happen.

How can interested candidates apply for the job?

Interested candidates can find a direct link to apply for the job in the description area below the video.