ITエンジニアにコミュニケーション能力は絶対必要？

Summary

This video explores the necessity of communication skills for engineers, interviewing a hiring specialist with 8 years of engineering experience. It discusses how engineers, often perceived as working in isolation, actually engage in extensive team projects requiring clear communication. The video emphasizes the importance of aligning expectations, accurately conveying information, and the unique challenges of written communication in engineering. It concludes by highlighting the need for engineers to develop specific communication skills to effectively collaborate and resolve issues within their projects.

Takeaways

• 😀 Communication skills are essential for engineers, not just for those in sales or customer-facing roles.
• 🔧 The definition of 'communication skills' can vary, but they are universally necessary in the engineering field.
• 💼 Engineers often work in teams on projects that require various forms of communication, such as reporting, consulting, and coordinating with others.
• 🗣️ The ability to understand and align with others' information and expectations is crucial for effective communication in engineering.
• 📝 Written communication is particularly important for engineers, as it often serves as a record of decisions and discussions.
• 👥 Engineers need to communicate accurately and effectively, especially when discussing technical details or specialized knowledge.
• 📖 Documentation, such as design documents and meeting notes, is a significant part of an engineer's communication toolkit.
• 🤝 The interviewee emphasizes the importance of 'considerate communication', which involves understanding and accommodating the other party's perspective.
• 📋 Engineers often deal with a vast amount of information and varying levels of expertise, making it necessary to bridge gaps through communication.
• 🔗 The script suggests that while not all communication skills are the same, certain key aspects like clarity, precision, and empathy are especially important for engineers.

Q & A

Is communication skill necessary for engineers according to the transcript?

Yes, the transcript suggests that communication skills are necessary for engineers, as they often work in teams and need to communicate effectively with various stakeholders.

What is the role of communication skills in the engineering field as discussed in the transcript?

Communication skills in the engineering field are crucial for reporting, consulting, and coordinating with team members. They help in aligning understanding and progressing projects smoothly.

What does the transcript imply about the difference between communication skills needed by engineers and those needed by sales or customer service roles?

The transcript implies that while engineers also need communication skills, they differ from those required in sales or customer service roles. Engineers focus more on technical communication, precise information sharing, and aligning with project requirements.

How does the transcript describe the importance of understanding and aligning information levels when communicating as an engineer?

The transcript emphasizes the importance of understanding and aligning information levels by stating that engineers often work with team members who have varying knowledge and experience levels. Effective communication is necessary to ensure everyone is on the same page.

What are some specific examples of communication skills mentioned in the transcript that engineers should possess?

The transcript mentions that engineers should possess skills such as aligning the starting line of communication by understanding and sharing relevant information, accurately conveying intentions through written communication, and leaving evidence of discussions for future reference.

How does the transcript suggest that engineers can improve their communication skills?

The transcript suggests that engineers can improve their communication skills by being mindful of their audience's understanding, providing clear and precise information, and ensuring that their written communication is accurate and leaves a clear record.

What is the significance of leaving evidence of communication in engineering as per the transcript?

Leaving evidence of communication is significant in engineering because it helps in documenting decisions, discussions, and details that can be referred back to in the future, ensuring clarity and accountability.

How does the transcript differentiate between the communication skills required for face-to-face interactions and those for written communication in engineering?

The transcript differentiates by stating that face-to-face interactions allow for non-verbal cues and assumptions, while written communication requires explicit clarity and precision, as there are no non-verbal cues to aid understanding.

What are the potential consequences of lacking communication skills in an engineering context, as discussed in the transcript?

Lacking communication skills in an engineering context can lead to misunderstandings, delays in projects, and difficulties in resolving issues, as well as a general lack of efficiency in team collaboration.

How does the transcript address the misconception that engineers do not need communication skills?

The transcript addresses this misconception by emphasizing that while engineers may not need the same type of communication skills as those in sales or customer service, they still require specific communication skills tailored to their technical work and team interactions.

What is the transcript's stance on the necessity of communication skills for engineers entering the job market?

The transcript's stance is that communication skills are indeed necessary for engineers entering the job market, as they facilitate effective teamwork and project management, which are critical in the engineering industry.