The World's Largest Computer Crash Just Happened...

Summary

In this video, the host discusses a widespread issue where numerous companies, including banks and airports, experienced system shutdowns due to a faulty update from CloudStrike, an antivirus software provider. The update, intended to prevent cyber attacks, ironically caused blue screens and system crashes globally, leading to significant financial losses. The host humorously details the situation, explaining the necessary steps to fix the problem and emphasizing the importance of proper update testing to avoid such massive blunders.

Takeaways

• 😅 The speaker started their day early and acknowledges their setup is more janky than usual, hinting at potential audio issues.
• 💻 Initially, the speaker thought Microsoft was hacked, but it turns out it's not a Microsoft issue but rather a problem with an antivirus company's update.
• 🛂 Airports and other places are experiencing widespread shutdowns due to blue screens, leading to a mistaken belief of a massive cyber attack.
• 🔍 The company in question, CloudStrike, provides endpoint detection and response software designed to prevent malware and other attacks.
• 🚫 The issue stems from a faulty update pushed by CloudStrike, which ironically caused systems to crash, not a cyber attack.
• 💡 The speaker suggests that the problem is more about a company making a significant mistake rather than a cyber security breach.
• 🛑 The solution involves booting Windows in safe mode and manually removing specific files related to CloudStrike from the system.
• 🚀 The speaker mentions that if you're using Microsoft BitLocker encryption, the situation could be dire, hinting at severe implications for those users.
• 🌐 The impact of the faulty update is global, affecting businesses from the United States to the Philippines.
• 😅 The speaker ends on a humorous note, suggesting that anyone from CloudStrike involved in the update should run for the hills, acknowledging the severity of the mistake.

Q & A

What was the initial assumption about the cause of the widespread blue screens?

The initial assumption was that there was a massive cyber attack or that Microsoft got hacked.

What is CloudStrike Falcon and what does it do?

CloudStrike Falcon is endpoint detection and response software designed to stop breaches via a unified set of cloud-delivered technologies that prevent all types of attacks, including malware.

What was the actual cause of the blue screens in various locations?

The actual cause was a faulty update pushed by CloudStrike, which ended up breaking systems rather than a cyber attack.

How did CloudStrike describe the issue they encountered?

CloudStrike described the issue as a problem with a content update for Windows hosts, which impacted some customers.

What was the immediate impact of the faulty update on companies that use CloudStrike software?

The immediate impact was widespread system crashes, resulting in blue screens and inaccessible computers for employees, causing significant operational disruptions.

What was the recommended fix for the issue caused by the faulty update?

The recommended fix was to boot Windows in safe mode, navigate to the system32 directory, and delete any drivers related to the faulty CrowdStrike file.

What additional complication arose for users of Microsoft BitLocker encryption?

For users of Microsoft BitLocker encryption, the faulty update could potentially render their data inaccessible, with the suggestion being as drastic as 'jumping off a bridge' to illustrate the severity.

How did the speaker describe the scale of the impact caused by the faulty update?

The speaker described the scale of the impact as causing billions of dollars in damages worldwide, affecting companies from different sectors including airlines.

What was the speaker's reaction to the situation as an IT worker?

The speaker empathized with IT workers, highlighting the immense challenge of having to manually fix each computer in an enterprise network.

What was the speaker's advice for the person at CloudStrike who may have pushed the faulty update?

The speaker humorously advised the person responsible at CloudStrike to 'run for the goddamn hills,' indicating the seriousness of the mistake.

How did the speaker conclude the video?

The speaker concluded by apologizing for the suboptimal setup due to being out of town and promised to return to business as usual once back home, hoping no further updates would cause issues.

Outlines

00:00

😅 Unintended Consequences of a Cloud Strike Update

The speaker begins by acknowledging the unusual setup of their Zoom meeting, mentioning the early start and the echo in the room. They then dive into the main topic, which is a widespread issue affecting various systems, including banks and airports, causing blue screens and system shutdowns. Initially, the speaker thought it was a hack on Microsoft, but clarifies that it's not a cybersecurity issue. Instead, it's a problem caused by an antivirus company, Cloud Strike, which pushed an update that broke systems. The company's software, Cloud Strike Falcon, is designed to prevent breaches and attacks but ironically caused a massive disruption. The speaker humorously suggests that the situation is so severe that the responsible party might face more than just a simple firing. The summary ends with a reassurance that it's not a security breach but a technical mishap by the antivirus provider.

05:00

🛠️ Troubleshooting the Cloud Strike Update Debacle

In this paragraph, the speaker discusses the fix for the issue caused by the Cloud Strike update. They suggest booting Windows in safe mode and manually removing specific files related to the problematic update from the system directory. The speaker also mentions the potential complications for users of Microsoft's BitLocker encryption, implying that the situation could be dire for them. The narrative includes a hypothetical scenario of IT workers having to physically access each computer in a network to apply the fix, painting a picture of a massive, labor-intensive effort. The speaker reflects on the gravity of the situation, emphasizing that it's a company error with significant financial implications. They conclude by expressing sympathy for the individuals at Cloud Strike who may have inadvertently caused the issue and hint at the global scale of the problem, affecting businesses and services worldwide.

Keywords

💡Zoom meeting

A Zoom meeting refers to a virtual gathering facilitated by the Zoom platform, which is commonly used for business meetings, conferences, and online classes. In the context of the video, the speaker addresses the audience as 'fellow Zoom meeting friends,' indicating that the content is being delivered to a remote audience.

💡Blue screen

A 'blue screen' is a term used to describe an error screen displayed by a computer when it encounters a critical system error, often leading to a system crash. The video discusses widespread blue screens occurring at workplaces and airports, which is a central issue causing disruptions.

💡Cloud Strike Falcon

Cloud Strike Falcon is an endpoint detection and response software designed to prevent cyber attacks and malware. The video mentions that this software is used by large companies for security, but an update from Cloud Strike caused the blue screen issues, highlighting the irony of an antivirus causing system failures.

💡Antivirus company

An antivirus company is a business that develops and provides software solutions to protect computer systems from malicious software and other security threats. The video emphasizes the role of an antivirus company when it discusses the unexpected negative impact of a software update from Cloud Strike, an antivirus provider.

💡Content update

A content update in the context of software refers to a release that includes changes, enhancements, or fixes to the existing content of a program. The video script describes how a 'Content update for Windows hosts' from Cloud Strike led to the blue screen problem, indicating a failure in the update process.

💡Fortune 500 companies

Fortune 500 companies are a list of the 500 largest corporations in the United States, ranked by total revenue. The video mentions these companies as being among those that use Cloud Strike software, emphasizing the broad impact of the software update issue.

💡IT workers

IT workers are professionals who work in the information technology sector, often responsible for maintaining and troubleshooting computer systems. The video script alludes to the challenges faced by IT workers who must manually fix the computers affected by the faulty update.

💡Safe mode

Safe mode is a diagnostic mode of a computer operating system that starts the system with a minimal set of drivers and services. The video suggests using safe mode as part of the fix for the blue screen issue, indicating a method to bypass the problematic update.

💡System 32

System 32, also known as System32, is a folder in Windows operating systems that contains crucial system files required for the operation of the OS. The video instructs users to navigate to this directory to remove problematic files related to the Cloud Strike update.

💡Y2K

Y2K, or the Year 2000 problem, was a widespread concern that computer systems would fail due to date-related bugs at the turn of the millennium. The video compares the current situation to Y2K, suggesting a similar widespread technological crisis.

💡Billions of dollars in damages

This phrase is used in the video to describe the scale of economic loss caused by the widespread system failures due to the software update. It underscores the severity of the incident and its impact on businesses and services worldwide.

Highlights

The speaker started the meeting with a casual tone, acknowledging a less-than-ideal setup due to early morning wake-up and potential audio issues.

Misinterpretation of a widespread issue initially thought to be a hack on Microsoft, but clarified as an unrelated problem.

Description of a scenario where employees and travelers face blue screens, unable to access systems, leading to widespread disruption.

Introduction of Cloud Strike, a company offering endpoint detection and response software to prevent breaches and attacks.

Revelation that the issue was caused by an update from Cloud Strike, not a cyber attack, leading to significant system failures.

Explanation of the impact on large companies like United Airlines and banks, resulting in blue screens and system inaccessibility.

Clarification that the problem was not due to a security breach but a faulty update from an antivirus company.

The speaker humorously dismisses the involvement of 'furries' in the issue, maintaining a light-hearted tone throughout the explanation.

Details on Cloud Strike's acknowledgment of the problem and their efforts to isolate and fix the issue.

Discussion on the potential financial implications, suggesting billions of dollars in damages due to the faulty update.

A personal anecdote about the speaker's recent experience with an airline company, drawing a parallel to the current situation.

Explanation of the steps to fix the issue, including entering Windows in safe mode and deleting specific files.

A warning about the complications for IT workers who must manually fix each computer in an enterprise network.

A mention of VX underground's advice for those using Microsoft BitLocker encryption, suggesting a dire outcome.

Reflection on the gravity of the situation, emphasizing the magnitude of the mistake made by the company.

The speaker's personal take on the situation, expressing sympathy for the intern who may have pushed the faulty update.

Closing remarks with an apology for the setup and a promise to return to regular content once back home.

Transcripts

hello fellow Zoom meeting

friends how's it going ladies and

gentlemen you know I've been up in 6

o'clock in the morning and uh you know

if I sound like janky right now it's

because I have the jankier setup even

more jankier than usual okay I got a

little bit of that room Echo going on uh

but you know who's got an even more

jankier uh setup right now Banks

airports a lot of places are completely

shut down so earlier this morning I I

thought that Microsoft got hacked and

you know whenever there's a bad thing

that happens to Microsoft or Windows

dude I'm like the first guy lined up

ready to take a massive dump on him but

today it's not a Microsoft issue okay

ladies and gentlemen today is an issue

where if you work at an office like this

you probably see blue screens everywhere

okay like literally all the employees

are just sitting around going can't

access the computer it says that I got a

blue screen goes through recovery page

I'm

well if you go to an actual

airport for instance right like the Los

Angeles International Airport if you're

trying to fly today you probably noticed

blue screens everywhere I mean people

think there's a massive hack going on a

big cyber security day but it's not a

cyber security day ladies and gentlemen

the truth is actually far more simpler

than you can imagine okay so I'm going

to show you a company page here real

quick this is cloud strike by the way so

what cloud strike does and I'm going to

let them explain is BIC basically they

have a software called Cloud strike

Falcon and the whole software the whole

point of it okay according to them is to

stop breaches via a unified set of cloud

deliver technologies that prevent all

types of attacks so basically malware

everything else so I want you to kind of

think of your standard antivirus

software you know the stuff you

installed to protect stuff bad for

happening yeah think of that on more

crack okay it's endpoint detection and

response software

so for a lot of these big companies like

United Airlines like your bank you know

basically big Fortune 500 companies they

buy software from cloud strike just so

they can protect themselves and for the

most part everything is pretty good but

pretty good is fine when you're dealing

with actual hackers what if I told you

the antivirus company you pay big money

you hire they pushed a update that ended

up actually breaking every single system

that you had so while people thought was

like a massive Cyber attack eventually

like Falcon like the actual crowd strike

guys basically said yeah we had a

problem with a Content update for

Windows hosts that's like the funniest

way of saying yeah we CA billions of

dollars in Damages probably today around

the world by by pushing a faulty patch

okay that's that's pretty much the

actual gist of it so what they said was

there were some customers impacted by a

defect found in a single content an

update for the windows people okay which

by the way is the largest obvious like

desktop operating system right so if

you're a Mac User like I am right now

I'm using a Macintosh boys it works uh

and I had Cloud strike I'd be fine if I

was on lunix with Cloud strike I'd be

fine so they said it's not a security

incident or a Cyber attack so if you're

wondering whoa all my information got

stolen by furries maybe no I've made a

lot of content on furries lately right

now I can tell you the F suits were not

involved okay maybe the person pushing

the update may have in fact touched a

fur suit maybe but uh in this

situation the the furries are not as

involved as I think they are so you

don't have to worry about your

information being stolen or anything so

what they said was they actually found

out the issue and they isolated it and

they even deployed the fix for it right

but I just want to again reiterate this

is the antivirus company you

hired you don't have to worry about

people hacking you have to worry about

the actual company pushing a shitty

update that crashed tons of computers

around the world just now caused

billions of dollars in Damages imagine

if you're an airline company right like

actually it's kind of a good thing like

the airline company basically bent me

over two days ago when I was trying to

get to Texas like where I am right now

is is at Caleb's house right we're

actually doing videos together so uh me

and a whole bunch of other YouTubers

wendon and Tom uh Brandon Buckingham

we're we're about to like you know do a

destruction derby with actual cars right

now but I flew out here like 2 days ago

the airline company tried bending me

over and me in the ass today

they're getting in the ass and

we're getting in the ass by proxy

too so that's just one example right but

any company that's kind of using the

software and you know you wake up and

you realize you're getting blue screens

and everything is crashed and there's

you know an issue going on the problem

is it's just far simpler than imaginable

somebody pushed a bad update and whether

you know they had a testing grid for the

bad update like maybe they should have

tested it like Canary tested it before

they even decide to push it out for the

world I'm wondering why that didn't

happen I mean mistakes do occur but a

mistake of this

magnitude somebody's not just getting

fired they're getting killed so

anyways you might be wondering mudo what

is the actual fix to this okay so

according to a few people in in the loop

that are actually dealing with fixing

this the the fix right now is to go to

Windows in safe mode okay that's when

you basically load up windows with

everything disabled to the point that

you're just loading up what you have to

to get it to work and at that point you

go to the C directory your windows

directory system 32 and before you think

oh you got to delete all that no you got

to drivers crowd strike and you

basically delete anything with the file

C-

00000000 291 uh and asterisk dosis so in

fact every single host in your actual

Enterprise Network at your company which

also means you know workers who are

remotely operating you got to remove off

that okay and according to our friends

at VX underground if you're using

Microsoft bit Locker

encryption you might as well jump off a

Bridge okay that's pretty much

all you can do there are some fixes like

some people brought this like 15 St you

know stage fix and the thing about it is

right like going back to one of the

clips I showed you with like all the

employees sitting down you know

basically looking at a blue screen

together if you're like an IT worker

imagine you know instead of being able

to do any of this remotely now you got

to go to every single computer

in your like Enterprise Network and

basically do this one by one so it's a

massively insane fix you know it's kind

of like y 2K like you know when people

complain about like every computer

getting shut down yeah you're kind of

living through a historical moment in a

way too you got to experience a little

bit of what y 2K would be like so yeah

it's a pretty massive issue and it's one

of those things where like you know I

kind of wanted to really understand the

gravitas of the situation like and the

best part about any of this is like it

all comes down to you know a

company making a very well a very

egregious mistake but you know obviously

it's not like you know some crazy you

know world government or some hacking

group ended up actually getting billions

upon billions of people's personal

information out of nowhere uh or you

know they they they were the ones that

sent out this update that crashed

everyone so yeah it really does seem

like obviously it is the company taking

the massive L and this massive L

involved again billions of dollars I

would say in losses because this is a

worldwide thing it's not just you know

something that happened in one city or

one country no this is going all the way

from the United States to the the

Philippines for crying out loud

but yeah uh I wanted to talk about it

because you know I've been up since 6:00

a.m. uh I I saw I saw a little bit of

murmurs I I saw some airports go down

with like the blue screen to death and

then one airport after the other O So if

you're somebody that works at Cloud

start if you're the intern today that

like you know you know accidentally you

know pushed this update without

realizing I'd say run for the goddamn

Hills but anyways ladies and gentlemen

yeah this is why today a whole bunch of

things are down are you at the airport

maybe watching this video yeah this is

exactly why your Airport's having a

ition fit right now but yeah I

apologize for kind of the setup right

now I don't expect historical events to

be taking place when I'm out of town and

and on the road but uh they do and

usually when that happens I have to film

Pretty Dirty like this but I'll be back

home probably Sunday night and then

we'll get back to business as usual you

know provided hopefully no update

happened Sunday and I'm stuck in an

airport I'm just going to end the video

off right here if you like what you saw

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