Conoce los secretos para Impulsa el Bienestar Organizacional | Mariano Castro | TEDxAmador

TEDx Talks
15 Dec 202209:42

Summary

TLDRIn this inspiring talk, the speaker invites the audience to revisit their childhood memories and first job experiences, highlighting the importance of happiness and emotional well-being in the workplace. Through a series of reflective exercises, the speaker emphasizes the evolution of work culture over the past 25 years, from strict productivity measures to a focus on emotional intelligence and team happiness. The speaker identifies leadership, self-leadership, and smiling as key accelerators for fostering organizational well-being, ultimately arguing that embracing change and doing what we are passionate about can lead to a more fulfilling life.

Takeaways

  • 😀 The power of memories: The speaker starts by emphasizing the strength of memories to evoke the same emotions experienced at the time of the event.
  • 🎒 Childhood memories: The audience is invited to remember their childhood, specifically their playtime activities, to connect with their past joys.
  • 🏑 Argentinean pastimes: The speaker shares personal childhood memories of playing ball games and using a balloon to create a volleyball court with siblings, highlighting cultural activities.
  • 👀 First job experiences: The script prompts the audience to recall their first job, the happiness it brought, and the tools they used, contrasting with modern work environments.
  • 🏢 Strict work culture: The speaker recounts a past job in a large company with strict punctuality rules and a lack of focus on employee well-being or happiness.
  • 📱 Technological evolution: The audience is asked to reflect on the change in technology, such as the transition from BlackBerry phones to current devices, symbolizing the evolution of work tools.
  • 💡 Emotional intelligence at work: The script discusses the importance of emotional intelligence, teamwork, and managing emotions in the workplace to improve well-being and productivity.
  • 😄 The impact of smiling: Smiling is presented as a simple yet powerful tool to improve well-being, reduce stress, and foster a committed and successful team.
  • 🔑 Three accelerators for organizational well-being: The speaker mentions three key strategies for enhancing organizational well-being: leadership, self-leadership, and smiling.
  • 🌟 Leadership and emotional intelligence: Effective leaders should listen, be emotionally intelligent, and avoid assumptions to positively impact their teams.
  • 🤔 Self-leadership importance: One cannot lead others effectively without first leading oneself and managing one's emotions to positively influence the work environment.
  • 😊 The simplicity of smiling: Despite some resistance to smiling, especially from serious individuals, the script argues that smiling is a simple way to achieve well-being and improve one's mood.

Q & A

  • What is the main theme of the speaker's speech?

    -The main theme of the speaker's speech is the importance of emotional well-being in the workplace and how it has evolved over time, including the significance of leadership, self-leadership, and smiling as key factors in enhancing productivity and happiness at work.

  • What exercise does the speaker invite the audience to do at the beginning of the speech?

    -The speaker invites the audience to close their eyes, smile, and remember their childhood, specifically focusing on the games they used to play and the happiness they felt during those times.

  • What does the speaker recall about his childhood games?

    -The speaker recalls playing ball games, figuritas, and canicas during recess, but what he remembers most and found the most happiness in was playing volleyball with his siblings in a makeshift court using a balloon.

  • What was the speaker's first job like, and what was the work culture at the company?

    -The speaker's first job was at a large company in Argentina with 20,000 collaborators and 70 stores. The work culture was strict, with a strong emphasis on punctuality and productivity, and there was little room for fun or emotional well-being.

  • What significant change has the speaker observed in the workplace over the past 25 years?

    -The speaker has observed a significant shift from a strict, productivity-focused work culture to one that values emotional intelligence, team collaboration, hybrid work models, and organizational well-being to enhance productivity and job satisfaction.

  • What is the speaker's view on the role of leadership in fostering organizational well-being?

    -The speaker believes that leadership plays a crucial role in fostering organizational well-being. Leaders should listen to their teams, use emotional intelligence, and avoid making assumptions without understanding the situation.

  • What is the second accelerator for increasing organizational well-being mentioned by the speaker?

    -The second accelerator mentioned by the speaker is self-leadership. A person cannot lead others effectively if they do not know how to lead themselves and manage their own emotions.

  • Why does the speaker emphasize the importance of smiling in the workplace?

    -The speaker emphasizes the importance of smiling because it stimulates the production of substances that improve well-being and reduce stress. Smiling can lead to more committed and successful teams that enjoy what they do.

  • What is the speaker's advice for dealing with a situation that causes stress or unhappiness?

    -The speaker advises taking a deep breath and finding something or someone that makes one happy, like recalling a joyful memory, which can naturally bring about a smile and improve one's mood.

  • What is the speaker's final message about the pursuit of well-being?

    -The speaker's final message is that well-being does not depend on external factors but on one's inner world. He encourages the audience to never stop seeking well-being, even if it means taking smaller steps, as depicted in the quote from Mother Teresa.

  • How does the speaker conclude the speech?

    -The speaker concludes the speech by reminding the audience of the importance of remembering their childhood happiness and encouraging them to carry this memory forward as a moment of joy and well-being.

Outlines

00:00

😀 Nostalgia and Childhood Memories

The speaker begins by inviting the audience to embark on a journey of nostalgia, asking them to recall their childhood memories. He sets the scene with a playful and engaging tone, encouraging participants to close their eyes, smile, and remember playing games like ball and figuritas. The speaker shares his own fond memories of playing volleyball with his siblings using a balloon, emphasizing the happiness these simple activities brought. This paragraph focuses on the power of memories to evoke the same emotions experienced at the time, highlighting the joy and innocence of childhood.

05:01

😌 Reflections on Work and Well-being

In this paragraph, the speaker transitions from childhood memories to the topic of work and well-being in adulthood. He prompts the audience to remember their first job, the tools they used, and their relationships with their bosses. The speaker then shares his own experience working in a large company in Argentina, where punctuality was strictly enforced and the work environment was serious, with closed offices and a lack of recognition. He contrasts this with modern discussions about emotional intelligence, teamwork, and work-life balance. The speaker emphasizes the importance of well-being for increasing productivity and the evolution of work culture over the past 25 years, ending with a reflection on the rapid and exponential changes in the workplace and the stress they can cause.

Mindmap

Keywords

💡Memory

Memory is the mental faculty by which one retains and recalls information, experiences, and events. In the video, the concept of memory is used to evoke nostalgia and to test whether recalling past experiences can rekindle the same emotions felt at the time. The speaker invites the audience to remember their childhood and their first job, using memory as a tool to reflect on personal growth and the evolution of work environments.

💡Childhood

Childhood refers to the early years of life, typically characterized by play and learning. The video uses childhood as a metaphor for simplicity, happiness, and the absence of adult responsibilities. The speaker asks the audience to recall their childhood games and the joy they felt, highlighting the importance of maintaining a sense of joy and playfulness even in professional settings.

💡Play

Play is a range of voluntary, intrinsically motivated activities typically associated with recreation, enjoyment, and sometimes as a form of exploration. The script mentions playing ball games and with balloons in childhood, illustrating the joy and freedom associated with play. It serves as a contrast to the structured and sometimes stressful nature of adult work life.

💡Productivity

Productivity refers to the efficiency of production, especially the ratio of the effectiveness of an action to the resources consumed in its completion. In the video, the speaker contrasts the strict productivity-focused environment of his first job, where being late could result in a significant loss of salary, with modern work cultures that emphasize well-being and emotional intelligence as keys to productivity.

💡Emotional Intelligence

Emotional intelligence is the ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. The video discusses the importance of emotional intelligence in leadership and its role in fostering a positive and productive work environment.

💡Leadership

Leadership is the action of leading a group of people or an organization. The script emphasizes the importance of leaders who listen and understand their teams, suggesting that effective leadership is crucial for enhancing organizational well-being and productivity.

💡Self-Leadership

Self-leadership is the ability of an individual to influence themselves positively, setting goals, and making decisions that align with their values and aspirations. The video mentions self-leadership as a prerequisite for leading others, implying that one must first have emotional intelligence and control over their own emotions to positively impact others.

💡Organizational Well-being

Organizational well-being refers to the overall health and happiness of an organization's members, often linked to job satisfaction, engagement, and productivity. The speaker discusses how the focus on well-being has evolved from being seen as unprofessional to being recognized as a key factor in increasing productivity and job satisfaction.

💡Hybrid Work

Hybrid work is a flexible employment arrangement in which a person splits their time between working at home and in the office. The video touches on the changing nature of work, mentioning hybrid work as an example of how work environments are evolving to accommodate both productivity and employee well-being.

💡Passion

Passion refers to a strong and barely controllable emotion, typically one that deeply affects one's whole being and is strong enough to influence one's thoughts and actions. The speaker suggests that doing what one is passionate about can lead to a more fulfilling life, emphasizing the importance of aligning work with personal interests and passions.

💡Smile

Smile is a facial expression formed by flexing the muscles near both ends of the mouth. The video concludes with the idea that smiling not only reflects happiness but can also induce positive emotions and reduce stress. The speaker encourages the audience to incorporate smiling into their work and life as a simple way to improve well-being and foster a positive environment.

Highlights

The speaker invites the audience to a mental journey back to their childhood, emphasizing the power of memory to evoke emotions.

The importance of play and childhood games in shaping happiness and memories is discussed.

A personal anecdote about playing ball and creating makeshift volleyball courts with siblings is shared to illustrate the joy of childhood.

The audience is prompted to recall their first job and the tools they used, highlighting the evolution of technology from computers and cell phones to the present.

A comparison is made between the strict work culture of the past and the modern emphasis on emotional intelligence and work-life balance.

The speaker reflects on the rapid changes in the workplace and the importance of adapting to new ways of working, such as hybrid work models.

The significance of organizational well-being in increasing productivity is underscored, with a reminder that 'well-being' is tied to productivity.

The audience is challenged to remember the once ubiquitous BlackBerry, symbolizing the rapid evolution of technology and work tools.

The speaker introduces three 'accelerators' for increasing organizational well-being, promising practical advice without revealing a 'secret formula'.

Leadership is identified as the first accelerator, emphasizing the need for leaders who listen and understand emotional intelligence.

Self-leadership is discussed as a prerequisite for leading others effectively, highlighting the importance of emotional intelligence in managing oneself.

The power of smiling is introduced as the final accelerator, explaining how it stimulates substances that improve well-being and reduce stress.

The speaker encourages the audience to find joy in their work, as it constitutes a significant portion of their lives, suggesting that happiness at work can lead to a more fulfilling life.

A call to action is made for the audience to implement the discussed accelerators to foster high-performing, happy teams.

The speaker concludes with a reminder of the importance of pursuing well-being, using the metaphor of a poem by Mother Teresa to encourage continuous effort.

The audience is thanked and applauded for their participation, leaving them with a lasting image of childhood happiness and the importance of well-being.

Transcripts

play00:06

[Aplausos]

play00:14

dicen que un recuerdo puede evocar la

play00:19

misma emoción que se vivió en el momento

play00:21

que ocurrió será verdad vamos a ponerlo

play00:25

a prueba Los invito a viajar a su

play00:28

infancia señores pasajeros Este es el

play00:31

vuelo Ted Amador les habla su capitán

play00:34

sigan mis instrucciones

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cierren los ojos

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sonrían

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y recuerden cuando eran niños y estaban

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jugando

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a qué jugaban

play00:49

pueden abrir los ojos en mi caso luego

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de volver del colegio y almorzar salía a

play00:57

la Vereda a jugar a la pelota como

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típico argentino obviamente Soy muy malo

play01:00

y me mandaban al arco

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en el recreo jugaba a la figuritas a las

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canicas Pero lo que más recuerdo y que

play01:09

me hacía feliz era jugar con mis

play01:11

hermanos en una habitación donde

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armábamos

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una cancha de voley y con un globo

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hacíamos grandes partidos eso nos hacía

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muy feliz

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ustedes recordaron cuando eran niños

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qué momentos maravillosos

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no vamos a volver a viajar Los invito a

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volver a cerrar los ojos

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no se olviden de la Consigna más

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importante

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sonreír

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y Ahora recuerden cómo fue su primer

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trabajo

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qué los hacía feliz

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Cuál eran las herramientas que tenían de

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trabajo

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usaban computadoras

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celulares

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Cómo eran sus jefes

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pueden abrir los ojos no se me duerman

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por favor

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en mi caso recuerdo que trabajaba una

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empresa muy grande en Argentina 20.000

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colaboradores 70 tiendas y los

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trabajadores no podíamos llegar más de 5

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minutos tarde porque perdíamos el premio

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de productividad que representaba más

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del 40% de nuestro salario mensual

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imagínense si en un mes perdías ese 40

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por ciento de salario los líderes tenían

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oficinas cerradas Y si te llamaban

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seguramente no era para felicitarte

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es que en ese tiempo hablar de diversión

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hablar de sonrisas era falta de

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profesionalismo

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era pérdida de tiempo en ese momento no

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se hablaba de bienestar organizacional

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les prometo que es el último ejercicio

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quiero que recuerden Si alguna vez

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Tuvieron o conocieron ese celular

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BlackBerry que era una súper computadora

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levanten la mano

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muy bien veo varias manos levantadas la

play03:04

pueden bajar Ahora quiero que

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levante la mano quien conoce Si una

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persona tiene ese celular ahora

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ninguno es que las cosas cambian y

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evolucionan y si no desaparecen

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las formas de trabajar también van

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cambiando y van evolucionando hoy

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hablamos de inteligencia emocional

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hablamos de trabajo en equipo home

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Office trabajo híbrido hablamos de

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manejar las emociones Pero por supuesto

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también Hablamos de bienestar

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organizacional para fomentar y aumentar

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la productividad

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grábense en la memoria cada vez que diga

play03:46

yo

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bienestar estoy hablando de aumentar la

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productividad muy distinto a los

play03:53

aquellos 25 años atrás que cuando empecé

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a trabajar

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veo sonrisas pero también veo caras que

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dicen Mariano Por qué empezaste con este

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ejercicio de recordar es que las cosas

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van cambiando y las vamos asimilando sin

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darnos cuenta

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y hasta que no hacemos este ejercicio de

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retrospección no somos conscientes de

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cómo fuimos adaptándonos

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nuevas generaciones se van sumando a las

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fuerzas laboral y con ellas cambios de

play04:23

motivadores cambio de

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propósito de valores

play04:29

se van incorporando

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Es evidente que el cambio

play04:37

es vertiginoso y exponencial y muchas

play04:39

veces nos estresa

play04:42

Pero saben que descubrí

play04:45

que podemos asimilar mejor el cambio Si

play04:48

hacemos los que nos apasiona y somos

play04:49

felices

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saben que trabajamos más de la mitad de

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nuestras vidas

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si en promedio empezamos a trabajar a

play05:00

los 20 años y a los 65 nos retiramos

play05:04

a disfrutar una nueva etapa que es la

play05:06

jubilación y el promedio de vida más o

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menos está en 80 años les puedo afirmar

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que trabajamos más de 40 años

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sí 40 años

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480 meses

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1900 semanas

play05:23

13.400 días

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el trabajo es nuestra fuente de ingreso

play05:28

Pero también

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es nuestra realización personal y si

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hacemos lo que realmente nos apasiona

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podemos disfrutar al menos la mitad de

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nuestras vidas

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he trabajado en muchas compañías en

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varios países

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con muchas culturas

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y les puedo afirmar que el bienestar

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organizacional es la piedra angular Si

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queremos tener equipos de altos

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desempeños que cumplan los objetivos

play05:57

pero que también sean felices

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He aprendido que al menos Existen tres

play06:03

aceleradores que ustedes pueden

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implementar si quieren llevar a esos

play06:08

equipos a ese compromiso a ese éxito a

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esos equipos que disfruten lo que hacen

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como dicen En tiktok qué deseaste al

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final que el último acelerador es mi

play06:19

favorito

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Lamentablemente les tengo que ser

play06:22

sincero no los voy a engañar no les voy

play06:25

a develar la fórmula de coca-cola todo

play06:27

lo que les voy a decir Ustedes ya lo

play06:29

saben quizás no de la forma que se los

play06:33

voy a comentar el primer acelerador para

play06:37

aumentar el bienestar organizacional se

play06:40

llama liderazgo tienen que ser líderes

play06:42

que escuchen a los equipos que trabaja

play06:45

la inteligencia emocional

play06:47

que indaga en el lugar de suponer

play06:50

el segundo acelerador tiene que ver con

play06:52

el auto liderazgo una persona no puede

play06:54

liderar a los demás si no se sabe

play06:57

liderar primero a sí mismo una persona

play06:59

no puede impactar positivamente los

play07:02

demás si no tiene inteligencia emocional

play07:03

un líder que se levante a la mañana y

play07:06

que diga no tengo ganas de hacer nada y

play07:07

no pueda cambiar ese estado de ánimo o

play07:10

que una situación lo saque de sí le

play07:12

genere ira y no pueda canalizar esa ira

play07:15

ese clima laboral se va a ver afectado y

play07:18

con ellos el bienestar organizacional el

play07:22

último acelerador por el cual vinieron

play07:25

todos y pagaron ese ticket

play07:28

es la sonrisa

play07:30

sonreír

play07:32

estimula y genera

play07:35

sustancias que mejora el bienestar y

play07:38

reduce el estrés

play07:40

si podemos lograr

play07:42

que los equipos sonrían el máximo

play07:45

posible tendremos equipos comprometidos

play07:47

pero a su vez exitosos

play07:49

[Música]

play07:51

si vamos a resumir les comenté liderazgo

play07:54

le comenté auto liderazgo y les comenté

play07:57

sonrisas Pero veo caras acá que dice yo

play08:00

soy serio Por qué tengo que sonreír

play08:02

Quién no busca el bienestar

play08:06

saben que

play08:08

el bienestar no depende de cosas

play08:10

externas depende de nuestro mundo

play08:12

interior y La sonrisa es la forma más

play08:15

sencilla de lograrlo todo muy bien

play08:17

Mariano Pero qué pasa si una situación

play08:19

me saca de sí fácil respiremos profundo

play08:23

y busquemos esa sonrisa Cómo con algún

play08:28

suceso con una persona que me haga feliz

play08:30

como por ejemplo con los Globos cuando

play08:33

recuerdo jugar con mis hermanos con los

play08:34

Globos La sonrisa Va a surgir Y de forma

play08:38

automática

play08:40

tendré un mejor estado de ánimo

play08:43

parafraseando un poema de la madre

play08:45

Teresa Calcuta dice si no puedes correr

play08:48

camina si no puedes caminar usa bastón

play08:52

pero nunca se detengan en buscar ese

play08:55

bienestar saben

play08:57

dicen que un recuerdo puede evocar la

play09:01

misma emoción que se vivió en el momento

play09:03

que ocurrió

play09:15

con esto quiero que esta imagen les

play09:18

quede en el recuerdo como un momento más

play09:19

Donde fueron niños y felices Muchas

play09:22

gracias

play09:23

[Aplausos]

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Emotional IntelligenceProductivityLeadershipWell-beingHappinessChildhood MemoriesWork-Life BalanceOrganizational CultureTeamworkSelf-improvement
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