Lenovo IdeaPad Gaming 3 | Ryzen 5500H | RTX 2050 | Misleading | Know Truth
Summary
TLDRThe video script discusses a frustrating experience with a laptop purchase. The buyer was misled by incorrect information about the processor, expecting a hexa-core but receiving a quad-core instead. Despite the good build quality, the issue led to a complaint and return process. The seller's technical team initially denied any discrepancy, but after persistent complaints, a return was agreed upon. The video emphasizes the importance of accurate product descriptions and the buyer's right to correct information.
Takeaways
- 😀 The speaker discusses a problem they faced with the purchase of a product, suggesting it was sold in a misleading manner.
- 🏸 The issue was raised as a problem and both parties played a 'tennis match' of sorts, indicating a back-and-forth disagreement.
- 🎥 The speaker welcomes the audience to a Delhi diet video, expressing hope for a positive reception.
- 📹 There was a delay in addressing the issue because the speaker wanted to understand the final outcome of the situation.
- 💻 The video discusses a laptop deal involving an R5 processor, which was initially exciting due to the price.
- 😮 The speaker was disappointed to discover misinformation about the product after purchasing it.
- 🔍 Upon testing, the R5 5500U processor was found to be outdated and not as popular as expected.
- 🤔 There was confusion regarding the processor's core type, with the expectation of a hexa-core but receiving a quad-core instead.
- 😠 The speaker complained about the misinformation and initiated a return process, facing resistance from the technician and the company.
- 🔄 The company insisted that the product was correctly specified, leading to a blame game between the parties.
- 📋 The speaker had proof of the discrepancy and demanded a return, highlighting the importance of accurate product descriptions.
Q & A
What was the main issue raised by the speaker in the script?
-The speaker raised an issue about miscommunication regarding the processor type of a laptop that was sold to them.
What was the speaker's expectation when they purchased the laptop?
-The speaker expected to receive a laptop with a hexa-core processor, as they were excited about the deal they got with the R5 processor.
What was the discrepancy the speaker discovered after testing the laptop?
-The speaker discovered that the processor was not a hexa-core as they expected, but a quad-core processor.
How did the speaker react to the misinformation about the laptop's processor?
-The speaker complained about the misinformation and sent the laptop back for a return.
What was the response from the technician when they visited?
-The technician discussed the issue with their boss and claimed that there was no mistake from their side and that the product comes with the specifications as described.
What was the speaker's complaint about the product description?
-The speaker pointed out that the product description mentioned a hexa-core processor, but they received a quad-core processor, indicating a mismatch.
What was the outcome of the speaker's complaint?
-The complaint was initially closed without the speaker's consent, but after further complaints, the speaker was told that they would have to take the laptop back.
What was the speaker's concern about the product's frequency?
-The speaker was concerned that the frequency mentioned for 'renu' was not higher but actually lower, indicating a lack of detailed information about the RT25 variant.
What action did the speaker take after the complaint was closed without their consent?
-The speaker took further action by re-opening the complaint and insisting on a return due to the proven mismatch in the processor type.
What was the speaker's final message to the audience?
-The speaker encouraged the audience to subscribe to the channel to stay updated and promised to reveal more about the latest updates.
What was the speaker's overall experience with the laptop purchase and the subsequent issues?
-The speaker had a negative experience due to the misinformation about the laptop's processor and the issues faced during the complaint process.
Outlines
😐 Misleading Product Description
The speaker discusses a frustrating experience with a product purchase where the laptop was advertised with a hexa-core processor but turned out to be quad-core upon testing. The customer service interaction was unsatisfactory, with the seller insisting that the product was correctly described and the issue was not acknowledged. The customer had to prove the discrepancy with evidence and eventually had to push for a return, highlighting the problem of misinformation in product descriptions.
🤔 Unspecified Product Variant Details
In this paragraph, the speaker points out the importance of knowing the specific variant of a product, such as the RT25, which was not clearly mentioned in the purchase details. The speaker encourages viewers to subscribe to the channel for future updates and insights on such issues, emphasizing the need for transparency and accurate information in product listings.
Mindmap
Keywords
💡Misinformation
💡Hexa-core
💡Quad-core
💡Return
💡Complaint
💡Processor
💡Build Quality
💡Product Description
💡Technical Support
💡Consumer Rights
💡Product Specification
Highlights
The product was sold in a misleading manner, not revealing its true nature.
The reviewer played 'tennis' with the problem from both sides, indicating a back-and-forth discussion.
The laptop was advertised with an R5 processor, which was considered a good deal.
The reviewer was excited about the laptop's build quality and the processor it came with.
Upon testing, it was discovered that the processor was not hexa-core as advertised, but quad-core.
The seller provided incorrect information about the processor, leading to a complaint.
The reviewer complained about the misinformation and initiated a return process.
A technician visited and confirmed the processor was indeed quad-core, contrary to the product description.
The company's representative insisted that there was no mistake and the product was as described.
The reviewer's complaint was closed without consent, leading to further dissatisfaction.
The reviewer reopened the complaint, highlighting the discrepancy between the advertised and actual product specifications.
The reviewer had proof of the advertised hexa-core processor, contrasting with the received quad-core.
The company was urged to acknowledge the mistake and accept the return.
The discussion also touched on the lack of clarity regarding the specific variant of the RT25 processor.
The reviewer emphasized the importance of accurate product descriptions for customers.
The video concludes with a call for better transparency and accurate information from sellers.
Transcripts
तो इसको ना बहुत एक गलत तरीके से बेचा गया
और जब मैंने यह मुद्दा उठाया ना प्रॉब्लम
को लेके दोनों तरफ से टेनिस खेला
[संगीत]
गया हाय मैं अभी दिल्ली डिएट पे आपका
हार्दिक स्वागत करता हूं आशा करते हैं आप
बहुत अच्छे होंगे ये जो वीडियो है ना बहुत
पहले आ जाना चाहिए था मगर लेट हो गया पता
है पता है क्योंकि मैं चाहता था कि आखिर
में क्या होता है फाइनल जो रिजल्ट आता है
वो क्या होता है उसको बताने के लिए मैंने
वेट क्या क्योंकि काफी सारी चीजें चल रहा
था तो ये जो वीडियो है यह
[संगीत]
[संगीत]
है दोनों तरफ से किस तरह से टेनिस खेला
गया एक्चुअली बात करते हैं
[संगीत]
[संगीत]
[संगीत]
r 5 प्रोसेसर के साथ तो एक बहुत ही बढ़िया
डील था क्योंकि इस प्राइस में आपको क्या
ही मिलता है लैपटॉप में तो मैं भी काफी
एक्साइटेड था मैंने इसको खरीदा और उसके
बाद मैंने एक सच्चाई जानी कि किस तरह से
मिस इंफॉर्मेशन के साथ इसको बेचा जा रहा
है तो चलिए आगे बढ़ते हैं उससे पहले प्लीज
सब्सक्राइब कर लीजिए चैनल को बने रहिए
मेरे साथ तो इस लैपटॉप को मैंने जब देखा
कि इसकी जो बिल्ड क्वालिटी है वेट है काफी
अच्छा है मैंने जब इसको टेस्ट किया तो
देखा कि जो 5500 e के साथ ये जो प्रोसेसर
के साथ ये आता है तो ये प्रोसेसर है ये एक
एक पुराना प्रोसेसर है बहुत ज्यादा पॉपुलर
नहीं है क्योंकि अगर आप इसको सर्च करेंगे
ना
[संगीत]
google3 ए तो काफी पॉपुलर है ये जो 5508
है ये इसके बारे में कुछ ज्यादा
इंफॉर्मेशन है नहीं इंटरनेट पे मैं सोच के
चल रहा था कि ये कुछ 56008 से थोड़ा सा कम
होगा लगभग करीब का होगा थोड़ा सा कम मगर
5500 u से बेहतर होगा ठीक है मगर इसको मैं
जब मैंने टेस्ट किया तब मुझे पता चला कि
यह एक्चुअली हेक्सा कोर नहीं है यह एक
क्वाड कोर है मगर सेलर ने पूरी जो पेज में
इंफॉर्मेशन देके रखा यह हिक्स कोर है यही
पे सबसे बड़ा एक झटका लगा मुझे क्योंकि
मैं हिक्स कोर मुझे चाहिए था और यहां पे
अब मुझे क्वाड कोर मिल रहा है तो क्यों इस
तरह से मिस इंफॉर्मेशन दिया गया तो मैंने
फिर इसको कंप्लेन किया मैंने रिटर्न के
लिए मैंने इसको भेजा फिर टेक्नीशियन विजिट
हुआ टेक्निशियन को मैंने बताया दिखाया कि
यह क्वाड कोर है तो तो उन्होंने उनकी बॉस
के साथ बात की ग्लेन ने फिर कहा कि नहीं
हमने इसमें कुछ गलत नहीं देखता हूं और
गलेनो का कहना है कि यह जो प्रोडक्ट है
इसी स्पेसिफिकेशन के साथ ही आता है और
[संगीत]
renovisionmcgm.in बताना पड़ेगा कि
प्रोडक्ट का जो डिस्क्रिप्शन है उसके साथ
यह मिसमैच है नो की तरफ से कहना है कि वो
यह नहीं लिख के दे सकते क्योंकि उनके
हिसाब से यह जो प्रोडक्ट है बिल्कुल सही
है तो आप समझ सकते हैं कि दोनों तरफ से एक
दूसरे के ऊपर ब्लेम डाला जा रहा था और इसी
दौरान मेरा जो ये जो कंप्लेन है इसको
अचानक से क्लोज कर दिया गया था मेरे
कंसेंट लिए बिना फिर मैंने काफी कंप्लेन
करके इसको दोबारा रिओपन किया तो बहुत सारी
चीजें यहां पर चल रहा था जो मेन मुद्दा है
तो मैंने कहा कि देखिए मेरे बिल पे यहां
पे लिखा गया है ऑलरेडी हेक्स कोर और यहां
पे क्वाड कोर है तो मिसमैच तो है मेरे पास
प्रूफ तो ऑलरेडी है तो किसकी गलती है मैं
यह नहीं जानना चाहता आपको इसको रिटर्न
लेना ही पड़ेगा तो मेल किया
[संगीत]
उन्होंने रिटर्न लेने के लिए तैयार हो गए
तो यहां पे मैं आपको सबको बताना चाहता हूं
कि यहां पे आपको हेक्सागन नहीं मिलता है
ये क्ड है और किसको पता चलेगा आप जस्ट
सोचिए
[संगीत]
renu's जिसकी जो फ्रीक्वेंसी है वो हायर
नहीं है वो एक्चुअली लोअर है डिटेल में
वहां पे दिया नहीं गया कि ये rt25 का कौन
सा वेरिएंट है तो यह भी जानना जरूरी है
आपको लेटेस्ट अपडेट
का खुलासा आशा करते हैं आपको अच्छा लगा
सब्सक्राइब कर लीजिए चैनल को बने रहिए
मेरे साथ चलते हैं फिर मिलते
हैं
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