Spanx Founder Sara Blakely Shares Secrets To Building A Billion-Dollar Business | #Next1000 Summit

Forbes
12 Nov 202126:59

Summary

TLDRIn a special conversation at the Next 1000 Summit, Sarah Blakely, founder and executive chairwoman of Spanx, shares her inspiring journey of building a billion-dollar business from just $5,000 in personal savings. Starting with a simple idea to solve a personal fashion dilemma, Blakely bootstrapped her business into a global shapewear brand. She emphasizes the importance of mindset, which she considers the single greatest asset for an entrepreneur. Blakely's story highlights the power of intention, innovation, and the ability to turn failures into opportunities. She also discusses her approach to leadership, focusing on sharing the 'why' behind Spanx, which has resonated with consumers and helped to create a brand that stands for more than just a product. Additionally, Blakely talks about her philanthropic efforts, including the Red Backpack Fund, which supports female entrepreneurs, and her recent decision to sell a majority stake in Spanx to Blackstone, a move she sees as beneficial for the company's future and her personal growth.

Takeaways

  • 💡 Sarah Blakely, founder of Spanx, started her billion-dollar business with just $5,000 of personal savings and bootstrapped the company to success.
  • 👚 Spanx revolutionized the shapewear industry, making it synonymous with women's empowerment and comfort.
  • 💭 Blakely's initial idea for Spanx came from a personal need and her frustration as a consumer, highlighting the power of addressing unmet consumer needs.
  • 🧘‍♀️ A strong mindset has been a critical component of Blakely's journey, emphasizing the importance of mental strength and daily self-improvement for entrepreneurs.
  • 📚 Early in life, Blakely was influenced by Dr. Wayne Dyer's motivational teachings, which taught her about the power of positive thinking and visualization.
  • 🚀 Despite having no prior experience in fashion or retail, Blakely's confidence and persistence allowed her to challenge industry norms and innovate.
  • 🤝 Blakely's approach to business was to connect emotionally with consumers by sharing the 'why' behind Spanx, rather than just the 'what'.
  • 💰 She entered into partnerships with major retailers like Neiman Marcus and Nordstrom with no industry contacts, demonstrating the power of audacity and a compelling story.
  • 🤣 Using humor and playfulness as a strategic advantage, Blakely differentiated Spanx in the market and connected with consumers on a personal level.
  • 📈 Spanx created a new industry category and grew without advertising for 16 years, relying on word-of-mouth and a strong brand connection.
  • 🤔 Blakely advises entrepreneurs not to focus on competition but to innovate and create superior products that meet consumer needs.
  • 🎉 In a generous act of gratitude, Blakely gifted all Spanx employees with two first-class tickets anywhere in the world and $10,000, emphasizing the value she places on employee experiences and contributions.

Q & A

  • What was the initial inspiration behind the creation of Spanx?

    -The initial inspiration for Spanx came when Sarah Blakely couldn't find the right undergarment to wear to a party. She ended up cutting the feet out of her control top pantyhose to wear under cream pants, which sparked the idea for a new type of shapewear.

  • How did Sarah Blakely fund the start of Spanx?

    -Sarah Blakely funded the start of Spanx with $5,000 from her personal savings.

  • What was Sarah's background prior to founding Spanx?

    -Sarah had no formal business education or experience in fashion or retail before founding Spanx. She had aspirations to be a lawyer, but after not getting into law school, she worked at Disney World and then sold fax machines door-to-door for seven years.

  • How did Sarah Blakely's mindset contribute to her success?

    -Sarah's mindset was a significant part of her journey. She believes that mindset is the single greatest asset an entrepreneur has and that it needs to be worked on daily. Her mindset allowed her to navigate obstacles and innovate in an industry where she had no prior experience.

  • What role did failure play in Sarah's upbringing and how did it influence her approach to business?

    -Sarah's father encouraged her and her brother to fail, reframing failure as a learning opportunity rather than something to be avoided. This approach helped Sarah to not fear failure and to see it as a part of the process for innovation and growth in business.

  • How did Sarah approach the challenge of entering the retail market without any industry contacts?

    -Sarah approached the challenge by picking up the phone and directly calling large retailers like Neiman Marcus and Nordstrom. Her confidence and the strength of her product allowed her to succeed despite having no industry contacts.

  • What was the significance of the 'why' behind Spanx for Sarah Blakely?

    -The 'why' behind Spanx was significant for Sarah because it connected to her personal mission of empowering women and making them feel good about themselves. She believes that selling the problem you're solving rather than the product itself creates a stronger emotional connection with consumers.

  • How did Sarah's use of humor and playfulness contribute to the success of Spanx?

    -Sarah's use of humor and playfulness helped to differentiate Spanx from competitors and create a connection with consumers. She used humor in her marketing and in dealing with failures, which helped to humanize the brand and make it more relatable.

  • What advice does Sarah have for dealing with competition and copycat brands?

    -Sarah advises not to pay much attention to the competition and to focus on being an innovator rather than an imitator. She believes that focusing on innovation and creating superior products will ultimately serve a business better than worrying about what competitors are doing.

  • What motivated Sarah to create the Red Backpack Fund and how does it work?

    -Sarah created the Red Backpack Fund to support women entrepreneurs who were disproportionately impacted by the pandemic. She donated $5,000 to 1,000 different entrepreneurs to help them through difficult times, mirroring the amount she started Spanx with.

  • Why did Sarah decide to sell a majority stake of Spanx to Blackstone?

    -Sarah decided to sell a majority stake of Spanx to Blackstone because it was the right time for the business and for her personally. She felt that Blackstone's global resources would help take Spanx into the future, and she still retained a stake in the business to continue her role in product development.

  • What was Sarah's motivation behind gifting all Spanx employees two first-class tickets anywhere in the world and $10,000?

    -Sarah wanted to include employees in the celebration of a major milestone for the brand. Her belief is that the more experiences one has in life, the more they have to offer others. She wanted employees to create memories for themselves and celebrate the brand's history.

Outlines

00:00

🚀 Founding Spanx: From Idea to Billion-Dollar Business

Sarah Blakely, the founder and executive chairwoman of Spanx, shares her entrepreneurial journey. Starting with just $5,000 of her personal savings, she bootstrapped Spanx into a billion-dollar enterprise sold in over 50 countries. Sarah's story is a testament to the American dream, showcasing how she turned a personal need into a globally recognized brand. Her background includes an unsuccessful attempt to become a lawyer and a stint selling fax machines door-to-door. Her innovative mindset and determination to create a product that could be sold to millions and make them feel good led her to the idea of Spanx. Sarah emphasizes the importance of mindset in entrepreneurship and how it has been a crucial part of her journey since she was 16, helping her navigate obstacles and maintain a positive outlook.

05:01

💡 The Power of Mindset and Innovation

Sarah Blakely discusses the pivotal role that mindset plays in her success. She believes that mindset is an entrepreneur's greatest asset and something that needs daily attention. Sarah's early life experiences, including a series of tragedies and her parents' separation, led her to discover the teachings of Dr. Wayne Dyer, which profoundly impacted her thinking. She learned about the law of attraction, visualization, and the importance of being a 'no limit person.' These tools helped her to take on a billion-dollar industry with limited resources. Sarah also talks about her approach to challenging the status quo in the manufacturing process, leading to the creation of Spanx products that offered women comfort and results, which were a game-changer in the industry.

10:02

📈 Breaking into Retail with Confidence and Storytelling

Sarah recounts how she managed to get Spanx into major retailers like Neiman Marcus and Nordstrom without any prior industry contacts. Her confidence stemmed from her strong 'why' and her ability to share the story behind her product. She emphasizes the importance of communicating the problem you're solving rather than just the product itself. Sarah also discusses her commitment to advocating for women, both in her product design and in the workplace. She talks about her early years in the manufacturing plant and her realization that she needed to be a voice for women who were uncomfortable with existing products. Her approach to business, infused with humor and vulnerability, helped her connect with customers and build a strong brand identity.

15:02

🤣 Embracing Failure and Using Humor in Business

Sarah Blakely shares her philosophy on failure and the importance of not being afraid to make mistakes. She believes that failure should be reframed as a learning opportunity rather than something to be avoided. Sarah's father encouraged her to fail, which helped her to see failure as a part of the process rather than a negative outcome. She also talks about her use of humor in marketing and how it helped her to stand out against larger competitors. Sarah's approach to business is characterized by playfulness and authenticity, which she believes helps to connect with consumers on a deeper level.

20:04

🛍️ Scaling Spanx and Dealing with Competition

Sarah discusses her approach to scaling Spanx and dealing with competition. She identifies as an innovator rather than an imitator and advises not to focus on the competition unless it's for the purpose of innovation. Sarah explains that she only pays attention to the market to identify gaps or weaknesses that Spanx can address. She also shares her experience with larger companies copying Spanx products, which inadvertently helped to raise awareness for her brand. Sarah's focus on innovation and her commitment to not letting competition distract her have been key to Spanx's success.

25:05

🎉 Philanthropy and the Future of Spanx

Sarah talks about her philanthropic efforts, particularly the Red Backpack Fund, which she established during the pandemic to support women entrepreneurs. She donated $5,000 to 1,000 different entrepreneurs, mirroring the amount she started Spanx with. Sarah also discusses her decision to sell a majority stake in Spanx to Blackstone, emphasizing that it was the right time for both the business and for her personally. She mentions her ongoing role in the business and her excitement for the future. Additionally, Sarah shares a generous offer for the audience, providing a discount code for Spanx products and an opportunity to win her master class for free.

Mindmap

Keywords

💡Entrepreneurship

Entrepreneurship refers to the process of designing, launching, and running a new business, which typically involves taking on financial, psychological, and social risks. In the video, Sarah Blakely, the founder of Spanx, embodies the concept of entrepreneurship by starting her business with personal savings and growing it into a billion-dollar enterprise.

💡Bootstrapping

Bootstrapping is a method of starting a company with minimal outside funding, often relying on personal savings or small amounts of capital. Sarah Blakely used bootstrapping to start Spanx, which is highlighted in the video as she began with her personal savings of five thousand dollars and did not rely on external investors.

💡Innovation

Innovation is the process of introducing new ideas, methods, or products. Sarah Blakely's story in the video is a testament to innovation, as she created a product that did not exist before and disrupted the shapewear industry with her unique solution to a common problem.

💡Mindset

Mindset refers to the established set of attitudes held by an individual. Sarah emphasizes the importance of mindset in entrepreneurship, stating that it is the single greatest asset an entrepreneur has. She shares her personal journey of developing a positive mindset, which helped her navigate challenges and achieve success.

💡Failure

Failure is the inability to meet a desired objective. In the context of the video, Sarah Blakely discusses the importance of not fearing failure and using it as a learning opportunity. Her father's encouragement to embrace failure and her own experiences with it shaped her approach to business and personal growth.

💡Shapewear

Shapewear is a category of clothing designed to alter the appearance of a person's body shape by slimming or reshaping certain areas. Spanx, the company founded by Sarah Blakely, specializes in shapewear, and the video highlights how her product became synonymous with making women feel confident and invincible.

💡Philanthropy

Philanthropy is the act of promoting the welfare of others, typically through the donation of money to good causes. Sarah Blakely's philanthropic efforts are mentioned in the video, particularly her Red Backpack Fund, which supports small business entrepreneurs, especially women, in their entrepreneurial endeavors.

💡Competition

Competition refers to the contest or rivalry between individuals or groups for a particular goal or objective. Sarah Blakely addresses the issue of competition and copycat brands in the video, sharing her strategy of focusing on innovation rather than on what competitors are doing.

💡Adversity

Adversity is a state or instance of serious or continued misfortune, misfortune, or loss. Sarah Blakely's story includes facing adversity, such as failing the LSAT and not being able to pursue her initial dream of becoming a lawyer, which ultimately led her to the path of entrepreneurship.

💡Product Development

Product development is the process of creating a new item or improving an existing product. In the video, Sarah Blakely talks about her product development journey with Spanx, starting from identifying a need to creating a product that did not exist before and eventually revolutionizing the shapewear market.

💡Leadership

Leadership is the act of leading a group of people or an organization. Sarah Blakely's leadership is central to the video's narrative, as she discusses her approach to leading her business, Spanx, and the importance of sharing the 'why' behind the brand to connect with consumers and employees.

Highlights

Sarah Blakely, founder of Spanx, started the business with just $5,000 of her personal savings and bootstrapped it to a billion-dollar enterprise.

Spanx has become synonymous with shapewear that empowers women to feel invincible.

Blakely's initial business idea was born out of her personal frustration with not having the right undergarment to wear to a party.

Despite not having a business or fashion background, Blakely's mindset and determination led her to create a successful product.

She attributes her success to a strong mindset, which she considers the single greatest asset an entrepreneur can have.

Blakely emphasizes the importance of daily mental exercises to maintain a positive mindset, as essential as physical exercise.

Her father introduced her to motivational tapes by Dr. Wayne Dyer at the age of 16, which had a profound impact on her mindset and approach to life.

Spanx's success was achieved without any advertising for the first 16 years, relying on word-of-mouth and strong consumer connections.

Blakely believes that not knowing can be an asset, as it allows for innovation and challenging the status quo.

She actively encourages her team to embrace failure as a learning opportunity, hosting 'oops meetings' to celebrate mistakes.

Blakely used humor and playfulness as a marketing strategy, differentiating Spanx from more traditional and serious brands.

Spanx has been a category creator in the shapewear industry, and Blakely's advice to others is to focus on innovation rather than competition.

Blakely has been a strong advocate for women in business, supporting female entrepreneurs through her Red Backpack Fund.

She donated $5 million to 1,000 different entrepreneurs during the pandemic, providing each with $5,000 to support their businesses.

Blakely sold a majority stake in Spanx to Blackstone, choosing them for their global resources and alignment with her vision for the company's future.

As part of a recent deal, Blakely gifted all Spanx employees two first-class tickets anywhere in the world and $10,000, encouraging them to create memorable experiences.

Blakely offers her MasterClass for free to several followers who comment on her Instagram post, providing further insights into her entrepreneurial journey.

Spanx offers a 20% discount on all products for the next 24 hours with the code 'forbes', a rare promotion only previously offered during Black Friday.

Transcripts

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now for our next discussion the next

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1000 interview building a billion dollar

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business from the ground up

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please welcome sarah blakely founder and

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executive chairwoman spanx

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and interviewer minit ahuja senior

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editor forbes

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sarah it is such an honor thank you so

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much for joining us for this special

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conversation for our inaugural next 1000

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summit in celebration of the most

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intrepid founders and business owners

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from every corner of the us

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yours is truly a story of the american

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dream from starting spanx with five

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thousand dollars in personal savings and

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bootstrapping the business to the

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billion plus dollar enterprise sold in

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over 50 countries that stands today

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uh the name of your brand has become

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synonymous with what it represents

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shapewear that has the power to make

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women feel invincible

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many of us know at least a little

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something about your background but can

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you take us back to the beginning of it

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all i'll set the scene

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it's 1998 you're getting ready for a

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party when you realize you didn't have

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the right undergarment

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hi money thank you so much for having me

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yes i'm excited to be here and i'm

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excited to talk to you know fellow

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entrepreneurs um

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i listen the sound bite in the media for

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20 years has been sarah cut the feet out

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of her panties because she couldn't

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figure out what to wear to a party and

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while that's true i want to give you a

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little bit of the back story of that so

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i grew up on a beach in florida

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clearwater beach and um i'd never taken

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a business class in my life i'd never

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worked in fashion or retail i actually

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um wanted to be a lawyer and i'm a

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really bad test taker so i bombed the

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lsat lsat not once but twice

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and i was not able to really get into a

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law school so i ended up you know which

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most people would do if you bombed the

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lsat and dashed your dreams of being a

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lawyer i drove to disney world and i

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tried out to be goofy

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and you have to be five eight money to

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be goofy who knew i'm only five six i

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was the perfect height of a chipmunk so

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i worked at disney world for a few

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months and then i ended up selling fax

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machines door-to-door

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in clearwater florida for seven years so

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i you know i got a lot of business cards

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ripped up in my face i did a lot of

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being escorted out of buildings and one

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day i pulled off the side of the road

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money and i had had a really tough day

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i was crying

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and i just remember thinking i'm in the

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wrong movie like call the director call

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the producer cut this is not my life

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and i went to my apartment and i wrote

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down a goal and i said you know i know

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that i like to sell

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i like offering something to someone

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that they didn't already have or might

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help their life and so once i identified

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that i wrote down i want to invent a

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product that i can sell to millions of

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people that will make them feel good

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and i didn't know what it was going to

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be i just knew i set that intention i

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looked up in the sky and i said to the

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universe universe you have to give me

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this idea and i will not squander it and

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two years later i'm still selling fax

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machines i'm still you know doing doing

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what i had been doing

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but i cut the feet out of control top

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pantyhose one night to go to a party and

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wear them under cream pants because

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everything showed

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and

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i thought this might be my idea and

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because i had set that intention two

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years prior i was constantly searching

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for what my idea was going to be so i

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actually cut the feed out of my control

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top paneos one time

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wow when i created the company and that

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set me on the path to try to create you

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know i was a frustrated consumer which a

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lot of inventions just come from

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frustrated consumers and

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what i ended up creating worked better

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for me in my closet than anything else i

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could find in the store that's

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incredible so it really shows the power

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of mindset and on that point we're just

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talking about mindset where do you feel

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like that came from from you and how has

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it helped you i mean we see where you

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are today but if um you know you could

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expand on that a little bit yeah

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absolutely so mindset is really a big

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part of my journey and i say this all

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the time and i truly believe it but

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mindset is the single greatest asset

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that an entrepreneur has and it's

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something we have to work on daily we

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literally have to make it part of our

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daily routine there's so much negative

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stimuli happening you know and so just

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like you go to a chiropractor if your

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back gets out of alignment or we go to

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the gym and we work on our physical

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what are we doing daily to work on our

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mental like how are we getting positive

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mindset how are we working on that

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because being an entrepreneur is nothing

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but navigating obstacles daily it's just

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a you know constant like putting out

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fires and figuring out this is the end

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no it's not the end i'm going to make it

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in lemon into lemonade um but

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i would say many this started for me

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really early when i was 16 years old i

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um i had gone through a series of

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tragedies in high school and they were

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really heartbreaking for me and around

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that same time my dad and mom got

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separated and my dad came into my

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bedroom and he said sweetie i wish i was

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your age when i discovered this instead

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of the age of 40. and he handed me a

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cassette tape series of 10 tapes

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and it was by dr wayne dyer who's a

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motivational inspirational speaker

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and it said how to be a no limit person

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and many i had never heard of this

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thought of it but i was so broken and

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sad and not in a good place that you

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know i always say there's a hidden

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blessing in every situation in our life

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in all the dark times my hidden blessing

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was i was so down and desperate i was

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willing to listen to these cassette

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tapes of a middle-aged bald man with a

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bushy mustache which most 16 year old

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girls would have chucked that in the

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bottom of their closet

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i put the tapes in and i started crying

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and i thought to myself i have spent 16

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years in school being taught what to

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think but no one has ever taught me how

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to think and the light bulb went off for

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me that i am in control of how i think i

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can process things in a way that either

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propels me forward or holds me back and

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i became a lifelong student that day of

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mindset and wayne dyer back then taught

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me about law of attraction manifesting

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what you want visualization which have

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all been tools that i used to take on a

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billion dollar industry with a an

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endless ad budget with my five grand and

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i really think that's part of my secret

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weapon

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well you know you know what's funny

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money i grew up i went to clearwater

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high

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and in high school nobody ever wanted to

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be trapped in my car after a party

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because they're like she's going to make

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you listen to that crap you know i

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always

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i always had the cassette tapes going

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but then fast forward all those years i

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end up on the cover of forbes and all my

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friends from clearwater high they texted

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me and all they read was damn should

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have listened to that

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oh my god that's great i actually just

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started listening to wayne dyer because

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my uh my massage therapist was speaking

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his praises and i i heard his name but i

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actually was listening to it and it

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really it it has to come at you with the

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right moment in your life as you

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mentioned right to where you're

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receptive to it um and and i was in a

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similar spot so that's just so

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that's so interesting to hear even for

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you this is david and goliath situation

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where you took on a huge industry right

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there the odds couldn't have been more

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stacked against you but it really was a

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tool that you know we all have and

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that's the power of harnessing our

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mindset

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and so you know as you said when you

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started spanx you never worked in retail

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or fashion before did that have any

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effect on your confidence i mean i think

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you know we're following a trail here

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with this mindset

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discussion

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you know absolutely it did but because

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i've been working on mindset since i was

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16 it didn't didn't shake my confidence

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you know i had this

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belief and i've been listening to to to

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conversations and reading books about

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trust your inner knowing we all have an

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inner knowing and so i think because

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i've been doing that work i was willing

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to take the leap knowing nothing and

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what i tell people now is you know what

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you don't know will be your greatest

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asset if you let it you know because it

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means you don't know how it's supposed

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to be done and when you don't know how

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it's supposed to be done there's the

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innovation there's the magic you know

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we're all on autopilot in life we're

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doing things exactly the way someone

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showed us how to do it we either were

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taught it in school we saw someone else

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do it they were like here good morning

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this is how you brush your teeth this is

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how you eat your breakfast this is how

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you know how would we be doing all that

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stuff if no one showed us and that's

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literally how i went through the spanx

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journey and you know the confidence

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piece is really big because to stand in

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a room full of experts and be the girl

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with no experience whatsoever and be

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willing to have the confidence to keep

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pushing back

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and you got to push back in a really

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strategic way you know because when i'm

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starting out i had no money no contacts

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i'm standing in the manufacturing floor

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saying

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you know well what why is it done that

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way like why are you guys putting a

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rubber cord inside of all of our

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waistbands and they'd say well that's

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because that's what keeps it up and i'd

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say well right but we've made a lot of

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advancements in yarn with lycra is there

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a chance we took the rubber cord out

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would it still stay up you know and just

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asking questions like that and they go

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no it won't stay up and i'd say well

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have we tried it you know has anybody

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tried this recently and then i would

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just press them on it and and you know

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so spanx created products that were

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giving women tremendous like comfort and

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results and was a game changer in

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women's closets around the world and

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that was all just from someone with no

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previous experience being willing to

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stand in a room with experts and

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challenge the way it was done

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yeah and i think i remember from an

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earlier interview i read um with you

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from years ago or maybe it was an

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interview we did together but um i think

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the shock that you said individuals felt

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when you um when they said how did you

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get into neiman marcus nordstrom these

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huge big box retailers with zero

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zero industry contacts and i think uh i

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think you would said well you just

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picked up the phone and called and they

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were their

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jaws dropped open right and that was

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also to your point you you didn't know

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any better because you hadn't been in

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the industry but you had that confidence

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and

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speaking of confidence when i go on

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stage for any speaking event i love to

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wear your moto leggings they give me the

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confidence and i um so

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yeah i mean now you're you're paying it

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forward with that too um so

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in the beginning you really mastered the

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art of sharing your story which you do

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so beautifully and sharing the why

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behind the product particularly as you

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had to pitch so many men

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now that spanx has become successful for

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so long over 20 years do those early

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years still inform how you lead your

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business today

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yeah i mean absolutely i think it's

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critical for you to share the why behind

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what you're doing you know people are

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really focused on the what but consumers

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get very connected to the why and so

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from the very beginning i was like

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here's my product but let me tell you

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why i did it and i kept staying very

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focused on the why

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um i always say you know sell the

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problem you're solving not the product

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people are far more emotional about that

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and why my why also was um about women

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you know like i feel very strongly that

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i was given this opportunity i was born

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in the right place at the right time i

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had nothing to do with those two things

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i saw my mom and my grandmother's lack

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of options

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and a lot of women still around the

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world today that don't have the option

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to fulfill their potential

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and so that was a real strong why for me

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was to to to make the most and to push

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myself as hard as i could in areas that

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scared me on behalf of the women that

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don't have that chance

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and also many when i stood on the floor

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21 years ago in the manufacturing plant

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i looked to my right and i looked to my

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left and there was not a woman in the

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room

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and i thought

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i'm going to advocate for women through

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product like somebody needs to be

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standing in this room going but we're

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really uncomfortable you know or it's

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digging like i can't breathe like it's

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not working or it's leaving a big bulge

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on my thigh under my

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full slacks so um that became a passion

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for me and staying connected to the y

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people hear that they're so much more

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invested than if they just hear well

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here's my product it's a footless

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pantyhose you can wear it with open-toed

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shoes and not have a panty line you know

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that's important to kind of get it but

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without telling them the why you're

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missing a huge piece

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right especially people that aren't

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directly maybe people that you're

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selling to for like perhaps men like you

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said but aren't having that firsthand

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frustration or experience too you know

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so

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you talk a lot about the importance of

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fearing failure and making mistakes and

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why do you think that that's so crucial

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to be successful we all face tons of

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failure and um you know it

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it dissuades a lot of founders and

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entrepreneurs from picking themselves

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back up

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i would say

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um

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a tremendous amount why why is it so

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critical to the path to success

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so you know i think the greatest fear is

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fear of failure for human beings and

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when i sit and think about that i'm like

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what is it about the fear of failure i

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also think it's connected to the fear of

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being embarrassed those things and that

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really comes down to caring a lot about

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what other people think about you and

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that's something i've been working on

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with mindset since i was 16. i'm a work

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in progress but if there's anything i

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can recommend you guys work on is that

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like really freeing yourself up from

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what other people think so i will

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intentionally embarrass myself i mean if

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like a month goes by and i haven't done

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something embarrassing i'm like oh i

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gotta go embarrass myself because i

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found that when i do that it loses its

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power

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and what i realize is when you make a

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mistake or you have a failure or you

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have an embarrassing moment if you are

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allow it to become a great story

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you've got a great asset you know

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because that's like a really wonderful

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way to connect with other human beings

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other customers is through that

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vulnerability that we share with each

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other so i kind of see oops and failures

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as like gifts like a gem like oh good

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thank you for that i'm gonna you know

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i'm gonna use it and make someone else

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feel really good or not as alone or i'll

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be able to connect in a way and growing

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up my dad taught my brother and need to

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fail he he encouraged us to fail

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i would sit at the dinner table and my

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dad would say sarah what have you failed

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at this week

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i remember that story yeah and you do

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really put your money where your mouth

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is where the embarrassing situations are

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concerned because i uh you also had done

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stand-up comedy for a little bit right

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to kind of

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i did which is absolutely terrifying i

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mean that is so terrifying but you know

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i used a lot of what i learned in

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stand-up comedy in my marketing you know

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i think making somebody laugh or smile

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is so powerful and

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um i used humor as a secret weapon up

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against the billion dollar companies for

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sure and the best way you know when

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people say well i'm not funny it's like

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well be vulnerable you know like show

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your humanness like humanness is going

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to connect you to people and make other

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people laugh and feel good more than

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anything more than telling like the best

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joke you know but um

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yeah i i my dad encouraged us to fail

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and that was huge because he reframed my

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definition of failure it didn't become

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about the outcome it became about not

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trying

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and i i would come home and say dad i

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failed at this and he would high-five me

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wow that wasn't my experience growing up

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right and so a lot of us are also afraid

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to fail because like we don't want to

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disappoint parents we don't want to

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disappoint you know other loved ones so

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that was very freeing that he did that

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for for my brother and me

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you've always been very passionate about

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infusing your brand with playfulness and

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humor and one of spanx's taglines is

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making the world a better place one butt

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at a time how can people especially

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women use humor and business and sales

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to their advantage

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i would just say by being vulnerable you

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know like also just being i believe when

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i started spanx 21 years ago i was like

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everybody's so serious in business why

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is everything so serious do we have to

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act this serious and so i remember

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thinking i don't want to have to act

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serious to be taken seriously you know

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and so i use playfulness i'm silly i'm

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just you know willing to laugh at myself

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at spanx back to the failure we have

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things called oops meetings where we

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celebrate our oops and i'll stand up in

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front of the company and tell them what

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i messed up

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at other people in the company are

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invited to share their oops a lot of

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times we put theme songs with them

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so we'll we'll look up

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hilarious like one of the things you

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know um

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yeah so i made a whole list of the songs

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that that went with it and and um

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presented one day all the things that we

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had not been doing right throughout the

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history of the company but um as far as

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being silly and um playful

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you know

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i i in the marketing i was like

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i just want to talk to the consumer the

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way i would talk to my friends at dinner

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and i felt 21 years ago it was very

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different i mean everybody was you know

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i felt like the industry in all

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industries acted like if i don't act

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serious and act like the expert you

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might not

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think i'm credible enough and then

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won't buy my product well i showed up

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and i'm like i laminated a picture of my

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own butt and

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it's from kinko's and i'm standing at

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neiman marcus with like the fanciest

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women ever and i'm holding this kinko's

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laminated copy of my rear end and i'm

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like look what this can do for you so i

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mean i just took a very different

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approach and i think it worked i mean

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spanx never advertised for 16 years and

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we became a global household name right

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and that's incredible with no

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advertising and i think it's just

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because women felt so connected to it

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and shared it with women

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i mean i have to admit though the

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packaging though was very appealing

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because i think i was like

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uh in my teens when it came out and

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previous that my mom would always talk

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about like a girdle or shapewear and i

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feel like that's for grandmas but then

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the red packaging with the cute girl and

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the the

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the butt uh reference on the front and

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her high heels just made it seem like a

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cool it product um

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and speaking more on like scalability

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transitioning a little bit the brand and

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product that you created was totally new

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right it was a industry category creator

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a need that had gone unaddressed for

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over the last 20 years

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we've seen spanx create this whole new

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category as i said what advice do you

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have for people who get frustrated with

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competition or copycat brands how can

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you how have you personally uh

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approached this

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well i mean i've had people copy me for

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the last 20 years and my advice is i

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don't pay much attention to the

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competition at all

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i mean i'm an innovator and i've told

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the company you know i wake up every day

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and there's innovators and there's

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imitators and i'd far rather be an

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innovator it's harder it requires more

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work but it's so much more rewarding so

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the only time i would ever pay attention

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to the competition is through innovation

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if i'm innovating if the team and i have

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a new idea for women we would want to

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know hey does this already exist you

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know we thought this but so i would

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check that market for that

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um you can also be checking the market

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for weaknesses you know like i'm a

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consumer and what's not working about

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what's out there and that's a really fun

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place to try to create product and and

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services

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um but i have not focused on the

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competition

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i find that when you start to really pay

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attention to the competition that's when

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things are probably not they're probably

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going to start heading south for you

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those are little indicators

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um in 21 years you know we've had

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moments where the team started getting a

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little too preoccupied with that and i'm

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like this is a flag what is this telling

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us about ourselves

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right

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you know

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i've had competition serve me really

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well i had big companies knock me off

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very early on and they spent eight to

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twenty million dollars on ad budgets

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that gave awareness for the product that

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i had just created and my product was

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superior so it ended up benefiting me

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working for your advantage so i know

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we're just about a time but i have two

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last quick important questions so

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especially pursuant to this audience so

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giving back has been such an important

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part of your business from the beginning

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you've also been a huge supporter of

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small businesses many of whom are in the

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audience today can you tell us a little

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bit more about your philanthropic work

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and your most recent efforts with the

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red backpack fund

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sure i mean during the pandemic i saw

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that women were being disproportionately

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impacted uh very much so and um so i

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ended up donating

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yeah i know it's just unbelievable so i

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ended up donating five million dollars i

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gave 5 000 different uh entrepreneurs

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excuse me i gave 1000 different

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entrepreneurs 5 grand each which is what

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i started spanx with and i just did that

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to try to help get them through this

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difficult time bridge a gap they were

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small startup businesses but you know

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they they made a difference and um i'm

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just so proud of that and happy for that

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and that's the red backpack fund i named

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it that because i started spanx with my

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lucky red backpack from college which

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now hangs framed in a clear box at the

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spanx headquarters but it really is

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lucky i'm telling you it is so i gave

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each uh woman with the money her own

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lucky red backpack as well but you know

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i just want to say many there's fifty

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percent of small entrepreneur small

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business entrepreneurs or women and only

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two point percent of vc funding is going

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to women so

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there is a tremendous gap there and i'm

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happy to do my part and what i can to

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try to fund um a lot of those women out

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there that are starting out and trying

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to make a difference

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that's awesome that's incredible and and

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the way that you pay it forward and your

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give back nature we're going to get

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right back to that but one quick

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important uh last question was on um

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this is a full circle moment for you

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having sold the majority stake your

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business to blackstone why now and what

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made you land on blackstone as the right

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custodian to take spanx into the future

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you know i am so someone who operates

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off of gut and intuition and people have

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been asking me for 21 years when am i

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going to sell who would i sell to

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and i just always knew i would know and

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the time is now it's the right time for

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the business we've pivoted into

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activewear apparel swim

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the business is doing phenomenal and to

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have a partner like blackstone with

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global resources is just the right time

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for the business and it's the right time

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for me personally so you know i still

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own a

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stake in the business and i'm still

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going to play a role in product which is

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my favorite part of the business

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and um super excited about the future

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for the brand and also new beginnings

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and on a final note we all saw the

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incredible news on social media that um

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you gifted all of spanx employees two

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first-class tickets anywhere in the

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world plus ten thousand dollars i'm the

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first to admit i was pretty jealous what

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made you decide to do that

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you know i spent a lot of time as i knew

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the deal was getting nearer it became a

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real focus for me on how can i

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include the employees in this and it

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just felt like i wanted them to have an

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experience my motto in life is the more

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you experience in life the more you have

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to offer others and i knew that you know

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um a lot of times people aren't willing

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or they they don't spend money on

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themselves like if they just receive

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money it ends up not they you know not

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being spent on themselves so i thought

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if i give them two first class tickets

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and the money for the trip they're gonna

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go create a memory for themselves to

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celebrate this big milestone in the

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brand's history and that's how i landed

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on that

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and it was really exciting and fun and

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i was thrilled to be able to do it i had

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no idea the video was going to go so

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viral i probably would have worn more

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than a white t-shirt but

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but anyway and in corporations all

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across the world i think i know

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definitely with me and my forbes

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colleagues we were like where would we

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go if we had that experience

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yeah

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well i'm happy to be able to do it you

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know so it's great

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well i think you have a little something

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you wanted to share with our audience

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here today as well before we say goodbye

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right i do mini it's not two first class

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tickets to anywhere in the world i'm

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sorry

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but it is it is really good it is really

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good so two things one is if you're not

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following me on instagram and you want

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to i'm at sarah blakely and if you just

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put

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forbes in my latest post in a comment

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i'm going to pick several of you and

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send you my um master class for free

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um and that's got all kinds of insights

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about my journey

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and then the other thing is if you go to

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spanx.com for the next 24 hours and when

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you check out you just type in the word

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forbes we're going to knock 20 off

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everything that you're getting and

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that's something spanx only does once a

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year during black friday we never do

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that we have so many amazing products

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and a lot of them are probably going to

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be gone by black friday so this is like

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a little preview for you guys to go grab

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what you want and get 20 off everything

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well that's so generous and incredible

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sarah thank you so much for joining us

play26:55

and inspiring our next 1000 audience of

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entrepreneurs

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EntrepreneurshipInnovationMindsetShapewearAmerican DreamBootstrappingConsumer ExperiencePhilanthropyBusiness StrategyProduct LaunchWomen EmpowermentFailure as LearningStand-up ComedyMarketing HumorCompetitionRed Backpack FundInvestmentActivewearEmployee BenefitsSocial Media
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