Kotak 811 Super Account Full Explanation | Kotak 811 Super account Benefits, Features, Charges

Summary

The video provides a comprehensive overview of the Kotak 811 Super Account, highlighting its benefits and charges. Viewers learn about features such as zero balance maintenance, a welcome kit including two debit cards, and a dedicated customer support service. The account offers a cashback of 5% on transactions, with potential annual earnings of up to ₹6,000. Additional perks include personal and air accidental insurance, purchase protection, and free debit card usage. The video also explains how to convert between account types and outlines various charges, making it a valuable resource for prospective and existing customers.

Takeaways

• 😀 The Kotak 811 Super Account offers several benefits, including a welcome kit with a physical debit card and a digital debit card.
• 💳 Both debit cards provided are free of charge for Super Account holders, with no annual fees.
• 📞 Super Account holders receive dedicated customer support, allowing them to request a callback for quick assistance.
• 💰 The debit card allows daily ATM withdrawals up to ₹1 lakh and a spending limit of ₹1 lakh for POS and online transactions.
• 🎁 Users can earn a flat 5% cashback on eligible transactions, with a potential annual cashback of up to ₹6,000.
• ⛽ A 5% cashback is also available on fuel purchases, but customers must pay additional fuel charges.
• 🔒 The Platinum debit card includes personal accident insurance coverage of ₹15 lakhs and air accident insurance of up to ₹50 lakhs.
• 📊 No minimum balance is required to maintain the Kotak 811 Super Account, allowing for zero-balance usage.
• 🔄 Customers can easily convert their normal account to a Super Account or downgrade back to a normal account by contacting customer support.
• 💸 There are annual fees of ₹300 for maintaining the Super Account, but this is the only charge for account management.

Q & A

What are the benefits of opening a Kotak 811 Super Account?

The Kotak 811 Super Account offers benefits such as receiving a welcome kit with a checkbook and two debit cards (a physical Visa Platinum card and a digital Dream Debit card), dedicated customer support with quick callback requests, zero minimum balance requirements, and the ability to earn a 5% cashback on transactions.

What types of debit cards are provided with the Kotak 811 Super Account?

Customers receive a physical Visa Platinum debit card and a digital Dream Debit card, both of which come with no charges.

How much cashback can be earned with the Kotak 811 Super Account?

Account holders can earn a flat 5% cashback on eligible transactions, which amounts to up to ₹6,000 in cashback over the year, or ₹500 per month.

What is the limit for ATM withdrawals and spending using the debit card?

The debit card allows for ATM withdrawals of up to ₹1 lakh per day and spending limits of ₹1 lakh per day for POS or online transactions.

Are there any annual charges associated with the Kotak 811 Super Account?

Yes, there is an annual fee of ₹300 that needs to be paid each year to maintain the Super Account status.

What should a customer do if they want to downgrade from the Super Account?

Customers wishing to downgrade from the Super Account can do so by calling customer service and requesting a downgrade.

How can one convert a normal Kotak account into a Super Account?

To convert a normal account to a Super Account, customers need to call customer service and request the conversion.

What happens if a debit card is lost?

If a debit card is lost, the replacement fee is ₹299 plus GST. However, there are no charges for cards that expire.

What are the eligibility criteria for earning cashback on transactions?

To earn cashback, account holders must make at least one credit transaction of ₹5,000 within the month in addition to using the debit card for spending.

What kind of insurance benefits are provided with the Platinum debit card?

The Platinum debit card includes a personal accidental insurance of ₹15 lakh and an air accidental insurance of up to ₹50 lakh, along with a purchase protection plan.