START IMMEDIATELY! Work From Home Replying to Emails ⬆️$5400/Month
Summary
TLDRThis video showcases various work-from-home job opportunities that involve handling emails and customer support. It features companies like Nerd Wallet, Inksub, Hubstaff, Squarespace, and Site123, offering roles such as member support specialist, WordPress support specialist, and sales chat specialist. The video provides details on job requirements, benefits, and salary ranges, highlighting the flexibility and potential for remote work in the finance and tech industries.
Takeaways
- 💼 Nerd Wallet is hiring member support specialists for email-based customer support, focusing on personal finance guidance and account issues.
- 📈 The role at Nerd Wallet is based in the US, offers a $30 per hour contract, and requires a passion for helping people and knowledge of personal finance.
- 🌐 Inksub (Ink) is a fully remote company offering a WordPress support specialist role with a competitive pay scale and various benefits.
- 🕒 Hubstaff seeks a customer support gig for email-based assistance within the Eastern Standard Time Zone, with a focus on productivity and time tracking tools.
- 🏆 Squarespace occasionally hires for remote customer support roles, emphasizing written communication skills and a deep understanding of their platform.
- 🌐 Site123 is looking for a sales chat specialist with experience in website building and customer service, offering a mix of sales and support responsibilities.
- 💡 The video highlights the importance of excellent written communication skills, a people-centric attitude, and remote work experience for these roles.
- 💰 The salaries range from $17.55 to $30 per hour, with potential annual earnings up to $56,000, depending on the company and role.
- 🌟 Companies like Nerd Wallet and Hubstaff offer comprehensive benefits packages, including health insurance, retirement support, and work-life balance initiatives.
- ⏰ The work schedules vary, with some roles requiring specific time zone alignments and others offering more flexibility within standard working hours.
Q & A
What is the primary mode of customer support at Nerd Wallet?
-The primary mode of customer support at Nerd Wallet is via email and through a help center, which is an FAQ type of platform. They do not offer phone-based support.
What are the roles and responsibilities of a Member Support Specialist at Nerd Wallet?
-As a Member Support Specialist at Nerd Wallet, you would provide account and technical support, share financial guidance resources, assist with free account and paid subscription issues, answer credit score questions, offer product recommendations, and contribute to the team's success through continuous learning and knowledge sharing.
What qualifications does Nerd Wallet require for the Member Support Specialist role?
-Nerd Wallet requires prior experience in a technical support or customer service role, familiarity with support workplace tools, exceptional written and verbal communication skills, a people-centric attitude, a passion for helping others, a high degree of ownership and confidentiality, and remote work experience. Fintech experience is preferred but not required.
What are the work hours and the estimated duration of the contract for the Member Support Specialist role at Nerd Wallet?
-The work hours for the Member Support Specialist role at Nerd Wallet are 40 hours per week within the hours of 9:00 a.m. to 5:00 p.m. Pacific Time, 5 days per week, including one weekend day. The approximate duration of the contract is 6 months with potential for extensions.
What is the hourly rate for the WordPress Support Specialist role at Ink Sub?
-The hourly rate for the WordPress Support Specialist role at Ink Sub is not explicitly mentioned in the script, but it is suggested to be competitive with a range of 28 to 35 days of pay.
What are the benefits offered by Ink Sub for their remote employees?
-Ink Sub offers flexibility, up to 35 days paid time off per year, opportunities for paid travel to work camps and industry conferences, long service leave (3 months off paid after a certain period), up to two months salary bonus based on company growth targets, technology budgets every three years, and a general expenses budget yearly.
What are the qualifications required for the Customer Support Gig at Hubstaff?
-Hubstaff requires three plus years of experience in customer support and 100% remote roles, software as a service support experience, experience working with a vast number of different software and platforms, experience troubleshooting common user computer issues, and an organized workplace with a modem computer, webcam, high-speed internet.
What are the benefits and perks offered by Hubstaff for their remote employees?
-Hubstaff offers 25 days of paid time off a year, medical insurance, 401K, annual bonuses, salary increases, access to a technical career path inside the support team, and annual retreats for the whole team.
What is the hourly salary for the Customer Support Associate role at Squarespace?
-The hourly salary for the Customer Support Associate role at Squarespace is $17.55 an hour.
What are the benefits offered by Squarespace for their remote employees?
-Squarespace offers medical plans with an option for 100% covered premiums, health savings account funding, fertility and adoption benefits, supplemental insurance plans, a Headspace mindfulness app subscription, retirement benefits with employer match, flexible pay time off, 12 to 20 weeks of paid family leave, an equity plan for all employees, a $100 per month remote stipend, access to supplemental insurance plans, education reimbursement, employee donation match, and six global employee resource groups.
What are the qualifications required for the Sales Chat Specialist role at Site123?
-Site123 requires experience and understanding of the website building field, proven experience in sales or customer service, excellent communication, analytical listening, and organizational skills, customer service skills, enthusiasm for helping customers, time management skills, attention to detail, and the ability to multitask. Knowledge of social media applications and competence in Microsoft Office and web browser environments are also required.
Outlines
📈 Work from Home Opportunities at NerdWallet
The video introduces work-from-home job opportunities, focusing on NerdWallet, a personal finance site. NerdWallet is hiring member support specialists to provide email-based customer support, offering assistance with account issues, credit score inquiries, and product recommendations. The role is based in the US, does not require phone support, and is part of the user operations team. The ideal candidate has a passion for helping others and an interest in personal finance. The position includes troubleshooting account issues, responding to public outreach, and continuous learning. NerdWallet offers a competitive salary of $30 per hour, a 40-hour workweek, and a 6-month contract with potential extensions. Benefits include health and wellness support, personal wellness stipends, work-from-home stipends, retirement support, and legal support.
🌐 Global Remote Job: WordPress Support Specialist at Inksub
The video discusses a global remote job opportunity as a WordPress support specialist at Inksub, a company that creates WordPress products. The role involves providing email support to customers, solving WordPress-related issues, and contributing to testing and QA. Candidates should have strong WordPress knowledge, possibly including coding skills in PHP, MySQL, HTML, or CSS. The job offers a full-time remote position with competitive pay and benefits such as paid time off, travel to work camps, long service leave, and technology budgets. The company has a positive reputation with a 3.5 out of 5-star rating and offers a supportive work environment.
💼 Email-Based Customer Support at Hubstaff
Hubstaff, a productivity and time-tracking company, is hiring for an email-based work-from-home customer support role. The position is available in the Eastern Standard Time zone and requires responding to customer requests via email and live chat. Candidates should have excellent written communication skills, a tech-savvy mindset, and the ability to solve complex problems. The role offers benefits such as paid time off, medical insurance, 401K, annual bonuses, and a technical career path. The company culture is positive, with a 4 out of 5-star rating and 74% of employees recommending it as a good place to work.
🏡 Remote Customer Support Associate at Squarespace
Squarespace, a website building platform, occasionally hires for remote customer support associate roles. The job involves responding to customer inquiries via live chat and email, troubleshooting account issues, and staying updated on product features. Applicants should have customer-facing experience, strong written communication skills, and be available to work a 40-hour week that includes weekends and holidays. The role offers comprehensive benefits, including medical plans, fertility and adoption benefits, supplemental insurance, and a flexible pay time off policy. Squarespace is known for its positive work environment, with a 4.7 out of 5-star rating for benefits.
🌐 Sales and Customer Support at Site123
Site123, a free website building tool, is seeking a sales chat specialist for a remote position. The role combines customer support and sales, requiring experience in website building, sales, or customer service, and excellent communication skills. Responsibilities include providing a positive customer experience, increasing sales through chat and email, and building customer relationships. The company has a 4.3 out of 5-star rating, indicating a positive work environment. The average salary for this role ranges from $47,000 to $56,000 per year.
Mindmap
Keywords
💡Work from Home Jobs
💡Customer Support
💡Email-based Support
💡Remote Work
💡Personal Finance
💡Technical Support
💡WordPress
💡Productivity and Time Tracking
💡Live Chat
💡Sales Chat Specialist
Highlights
Introduction to work-from-home jobs involving email and customer support.
Nerd Wallet is hiring member support specialists for email-based customer support.
Nerd Wallet's customer support is exclusively email-based, with no phone support.
Responsibilities include providing account and technical support, and sharing financial guidance.
Nerd Wallet is seeking candidates with a passion for helping others and interest in personal finance.
The role involves troubleshooting account issues and responding to public outreach.
Nerd Wallet offers a $30 per hour W2 contract role with potential for extensions.
The estimated schedule is 40 hours per week, including one weekend day.
Nerd Wallet provides health and wellness benefits, personal wellness stipends, and retirement support.
Inksub.com is hiring WordPress support specialists for worldwide remote work.
Inksub offers competitive pay rates and various benefits, including paid time off and travel opportunities.
Requirements for Inksub's role include strong WordPress knowledge and good communication skills.
Hubstaff is hiring for a customer support gig with a focus on email and live chat.
Hubstaff requires three or more years of customer support experience for the remote role.
Benefits at Hubstaff include medical insurance, 401K, and annual bonuses.
Squarespace occasionally hires for remote customer support roles focused on text-based support.
Squarespace's customer support associate role requires a year of customer-facing experience.
Site123.com is hiring sales chat specialists with experience in website building and customer service.
Site123 offers a role that combines customer support and sales, with a focus on live chat.
Transcripts
hey guys in this video I'm going to show
you some work from home jobs that are
hiring right now where you can start
immediately and basically get paid to
send and reply to emails the first one
we're looking at is a company I don't
think I've ever actually covered on here
before which is nerd wallet nerd wallet
is kind of a personal finance site that
covers all sorts of different things
from comparing credit card to bank
accounts loans all sorts of things like
that uh nerd wallet actually has only uh
customer support that is done via email
and through like a help center which is
like an FAQ type of thing um and they
have these member support specialist if
you want to do the email-based support
for nerd wallet this is based in the US
and again does not require you to be on
the phone because this company doesn't
actually offer phone-based support so
basically you will provide account and
technical support and share financial
guidance Resources with nerd wallet's
rapidly growing membership base as part
of the user operations team you will
play a pivotal role in providing an
excellent member experience here you'll
help members with their free account as
well as paid subscription issues credit
score questions product recommendations
and more across all support channels so
they're looking for nerds with a passion
for helping people and an interest in
personal finance as they significantly
expand the product experiences offered
to nerd wallets members so projects you
may be working on the position include
troubleshoot and resolve all types of
account issues respond to public facing
Outreach such as app reviews and social
media DMS continuous learning and
knowledge sharing to contribute to the
team's greater success so where you can
make an impact is you would help
consumers improve their lives through
better financial decisions you will do
this by assisting members in
successfully utilizing the tools and
features available through nerd wallet
always with the best interest in mind
become a true technical product expert
across nerd wallet's offerings clearly
communicate com complicated topics to
people of all ages backgrounds and
financial situations with empathy and
understanding follow all support
processes accurately and escalate member
issues as necessary and work efficiently
and effectively achieving maximum
customer satisfaction and minimum time
through quality interaction so your
experience basically they tell you right
here they recognize not everyone will
meet all of the criteria if you meet
most of the criteria below you're
excited and you're excited about the
opportunity and willing to learn we'd
love to hear from you so even if you
don't meet all the things they say
they're looking for they still want you
to apply prior experience in a technical
support or customer service role
familiarity with support workplace tools
such as zind Des Confluence jira or many
others that they mention here ex
exceptional written and verbal
communication skills a people Centric
attitude and passion for helping others
a high degree of ownership and
confidentiality willingness to nerd out
about consumer credit and personal
finance remote work experience required
and fintech experience preferred but not
required so hourly rate here is $30 per
hour this is a W2 contract role hired by
magnet the established or the estimated
schedule for this engagement is 40 hours
per week within the hours of 9:00 a.m.
to 5:00 p.m. Pacific Time 5 days per
week including one weekend day the
approximate duration of this contract is
6 months with potential for extensions
so hours and shifts will be scheduled
based on business needs demand
availability and this position is 100%
remote so again if you're located in the
US you can apply to be a member support
specialist and I've done research that
says they don't offer phone support they
mostly just offer it via email and
through an online help center so nerd
wallet has a four out of five star
rating and overall they have 71% of
people recommending working here to a
friend uh benefit wise they have a 4.7
out of five star rating so as far as
their benefits they do mention a lot of
this here uh you have health and
wellness benefits here like Insurance uh
Mental Health support things like that
you have a stip in for personal wellness
and a work from home stip in you have
retirement support along with
competitive salaries they offer
Retirement Solutions matching 401ks they
also offer legal support through a
partnership with Rocket Lawyer and true
work life balance they offer a flexible
time off as well as mental health days
throughout the year so nerds can take
time for themselves and come back
refreshed they also have Career
Development employee resource groups and
employee engagement benefits as well as
far as what's like to work here as far
as what's like to apply here 3.1 out of
five difficulty is about standard and uh
fairly normal scores on their interview
experience next we have a company called
incub which is at inks sub.com they make
all sorts of WordPress products like the
ones you see here they have a work from
home job that you can do worldwide they
tell you right up front that they do
higher worldwide and they're a fully
remote company um they also offer
competitive payment rates 28 to 35 days
of pay time off per year pay travel to
work camps and many other benefits so
right now they only have one job
available it's a WordPress support
specialist at campus press so this is
specifically someone who can work 7:00
p.m. to 3:00 a.m. UTC so make sure you
look up UTC time zone and see how that
would um adjust to your time zone and
what your hours would be like when you
adjust that uh it's a full-time schedule
remote job of course and
responsibilities here uh you would
provide support by email to edu blogs
and campus press customers which are
some of their products they offer you'll
assist with and solve all manner of
Wordpress questions with style
contributing to testing and QA with
updates to Wordpress core plugins and
themes coordinate with developers of re
bugs features and cool new stuff and
being an active part of the ink sub team
qualifications requirements have a
really good familiarity with WordPress
might even be able to code PHP MySQL
Andor HTML or css a bit a lot even
better experienc in WordPress multi-site
networks amazingly great communication
skills impressive response times and
typing speed interpersonal skills great
team player you enjoy collaborating love
people and love yourself so job benefits
here we've mentioned a little bit of
this already flexibility very attractive
working conditions for the right
candidate uh up to 35 days paid off per
year opportunities for paid travel to
work camps and Industry conferences long
service leave this right here I believe
is basically what they would call a
sabatical at many other companies uh 3
months off paid after you've been with
them a while 3 months off is a lot a lot
of companies offer one month paid for a
sabatical they offer three up to two
months salary bonus based on company
growth targets technology budgets every
three years so long you serve the higher
you deserve General expenses budget
yearly as well so lots of really nice
perks and benefits here they have a 3.5
out of five star rating 56% recommend
working here to a friend they have a
four out of five star rating for
benefits so far interview wise they have
a 3.1 out of five difficulty rating and
a fairly even split between negative and
positive with uh the addition of of
course neutral ratings for the interview
experience now as far as how much you
could earn here again the name of this
job is a WordPress support specialist so
you're looking for something on the
salary section that's very similar to
that we do see a hosting support job
that averages 51k a year up to 63k a
year I would say it's probably going to
be pretty similar to that just because
um that is another type of support job
that they've had here next we have a
company called hubstaff that is hiring
right now for an email-based work from
home job this is a productivity and time
Tracking Company they have something
called a customer support gig here
available in the Eastern Standard time
zone the US they do say it's a remote
full-time position um I don't know if
you really have to be in these locations
they list a few locations but they do
also say it's remote and they say the
Eastern Time Zone in the US so for this
job you are going to respond to the
customer requests over email and the
ticketing system live chats on screen
shares video conferencing and basically
the ideal candidate here shows an
empathetic mindset regarding the goals
of others especially those of customers
was to help others reach their full
potential demonstrates outstanding
written communication skills very
specifically they want written
communication skills here knows how to
communicate the value of a product and
Direct Customer interactions desires to
continually improve and grow both inside
their current role and grow Beyond it
your techsavvy you have a basic level of
experience with HTML CSS and other
programming languages you have
automating tasks with things like zap or
JavaScript have experience with Windows
Mac iOS Android Chrome OS or Linux
operating system and demonstrates an
ability to determine solutions to
complex problems so requirements here
they do want three plus years of
experience in customer support and 100%
remote roles uh software as a service
support experience is mandatory relevant
experience working with a vast number of
different software and platforms
experience trouble shooting common user
computer issues you have an organized
workplace with a mod enough computer
webcam high-speed internet all of that
and also you do have working hours that
are flexible to your requirements this
role will be hired into the typical
Eastern Standard time zone 9 to5 working
hours Monday through Friday so um they
do usually offer flexible Arrangements
but with this one it looks like it's
pretty standard uh living in being able
to legally be hired in the USA
preferable location Eastern Standard
time zone so it looks like what you're
doing is kind of they're prioritizing
people in this time zone but you don't
necessarily have to be in this time zone
so benefit wise they are looking for
someone based in the US time zone of
Eastern Standard Time this is a fully
remote position some of the other
benefits include 25 25 days of pay time
off a year medical insurance 401K annual
bonuses to cover expenses with equipment
or training annual salary increases and
access to a technical career path inside
the support team this is a full-time and
n employment position the hourly salary
is about $22.50 an hour which can be up
to around
$47,000 a year they also have annual
Retreats where the whole team gets
together as well like they've been to a
few places like the Dominican Republic
and Mexico as far as what's like to work
at hubstaff they've a four out of five
star rating 74% recommend working here
to a friend uh benefit wise they have a
four out of five star rating out of a
couple ratings interview wise they have
a 2.7 out of five difficulty rating
which is I would say a little bit below
average difficulty which is a good thing
and then you you actually have more
positive than negative reviews which is
about all you can ask for here now we
also have a company called Squarespace
occasionally they hire for work from
home customer support jobs they're also
another one that does pretty much only
text-based support Squarespace is a
place where you basically build websites
so uh here they have a customer support
associate they say Mountain Standard
Time and Central Standard time zones uh
this is a fully remote position as well
of course and this one is of course
based in the United States so sometimes
they do hire outside the United States
I've seen a few other countries as well
um and sometimes they even have a
separate listing for Hawaii but they do
say that um to apply you must currently
live within the central or mountain time
zones in the following states so make
sure you're in one of the states that
they mentioned there uh you'll get to
respond to customer submitted live chats
and email in a timely manner uh Q based
typing work with account will account
for approximately 90% of the role Live
Chat is the primary channel of support
in this role again they do offer email
as well as they tell you troubleshoot
and guide customers through questions
and issues with their account billing
domain or transactional inquiries uh
independently meet targets across
quality productivity and customer
satisfaction and email in live chat uh
stay up to date on new product features
and improvements and identify isolate
customer experiences and escalate
important issues so who they're looking
for is open availability to work a
40-hour work week that spans weekends
and holidays as customers need us one
plus Year's customer facing experience
required in a similar role this could be
a lot of different things though it
doesn't have to be just regular customer
support it could be retail Hospitality
online support Etc so expertise with
written communication is very important
here good grammar and spelling
proficiency with decoding conversations
identifying the cause and aligning on in
goals capability of prioritizing
competing requests familiarity with this
square space platform consistent and
dependable Wi-Fi and a personal
workspace that allows you to be free
from distraction and fully customer
focus again they mention the states that
they're hiring in so uh benefits and
perks here choice between medical plans
with an option for 100% covered premiums
health savings account with Squarespace
funding fertility and adoption benefits
supplemental insurance plans headspace
mindfulness app subscription retirement
benefits with employer match flexible
pay time off 12 to 20 weeks of paid
family leave Equity plan for all
employees $100 per month remote stip in
access to supplemental insurance plans
with additional coverage education
reimbursement employee donation Match
six Global employee resource groups this
actually pays
$17.55 an hour as far as what's like to
work at Squarespace they have a four out
of five star rating 77% recommend
working here to a friend uh benefit wise
they have a 4.7 out of five star rating
as well some really good scores there
interview wise they have a three out of
five difficulty rating which is right
about average but they do have a really
good uh distribution of positive versus
negative reviews for the interview
experience here and then as far as
salaries again they already tell you up
front that's about
$755 per hour last but not least we have
site1 123.com site123 is a place where
you can find uh some work from home jobs
a lot of times that are email and chat
based this is a free website building
tool and they have a sales chat
specialist that you can check out they
want somebody who's energetic
multitasking as a salesperson to work
remotely here that is familiar with the
internet world and particularly the
website building field so some mus haves
here experience an understanding of the
website building field proven experience
of sales or customer service in general
and Via live chat excellent
communication analytical listening and
organizational skills excellent customer
service skills and great enthusiasm for
helping customers excellent time
management skills attention to detail
and the ability to multitask
knowledgeable of social media
applications such as Facebook LinkedIn
and Twitter competent in Microsoft
Office and web browser environments
English level should be fluent or native
availability to work during standard
working hours and days in the US and a
team player with excellent communication
skills advantages would be additional
languages knowledge of HTML and CSS and
experience with other website builder
platforms and responsibilities you would
provide a positive customer experience
for customers obviously provide prices
and increas sales through chat and email
and build customer relationships as part
of the sales process this is pretty much
always hiring this is one where I think
they're just actively looking for people
all the time um and this is something
that's kind of a combination of customer
support and sales with site 123 they do
have pretty good reviews so far 4.3 out
of five stars and as far as how much you
can average here they don't really have
a lot of feedback yet as far as what a
typical sales chat specialist makes an
average of 47,000 a year with the
high-end being around 56,000 a year so
hopefully this was helpful don't forget
to subscribe and click the notification
Bell if you want more daily work from
home opportunities like these if you
thought this was helpful please click
the like button it helps me know what
types of content you prefer and I'll see
you in the next video
Weitere ähnliche Videos ansehen
Start Immediately! Make $33/HOUR Processing Orders Online! Remote Jobs 2024
7 Entry-Level Remote Jobs ACTUALLY Hiring Now With No Experience
CashApp is Hiring! 🎉 | Get Paid $62.16 - $89.38/hr | Best Work From Home Jobs 2024
17 Work From Home Job Companies Always Hiring! (Worldwide)
Side Hustle or Full Time| Companies ALWAYS HIRING remote work
Fedex is Hiring Remote! $37/hr | No Interview No Resume No Phone Work From Home Jobs 2024
5.0 / 5 (0 votes)