Introduction to E-Commerce - I

ignou soms
20 Mar 202423:24

Summary

TLDRDr. Subot Kishani introduces the e-commerce course for BCom general CBCS students, emphasizing its innovative nature and relevance in today's digital era. The course covers e-commerce basics, business models, technologies, electronic governance, and payment systems. It aims to familiarize students with contemporary e-commerce practices, including mobile commerce and electronic services, and to enhance their entrepreneurial skills. The video also discusses the impact of technology on consumer behavior and the importance of adapting to changes in the digital marketplace.

Takeaways

  • 😀 Dr. Subot Kishani introduces a new course on e-commerce for BCom General CBCS students, emphasizing the shift from traditional to electronic commerce.
  • 🌐 The course covers the evolution of commerce from physical exchanges to modern e-commerce and m-commerce, highlighting the importance of mobile and internet in today's business.
  • 📈 The script discusses the global trend towards e-commerce, with statistics indicating a significant growth in online purchases and the influence of social media on consumer buying decisions.
  • 🏢 E-commerce is not limited to product sales; it also encompasses services and learning, with platforms like SWAYAM facilitating electronic learning in India.
  • 💡 The course is designed to be innovative and skill-based, aiming to familiarize students with the latest trends in e-commerce, including artificial intelligence, machine learning, and the Internet of Things.
  • 🔑 The course is structured into five blocks, starting with the basics of e-commerce, moving through business models, technologies used, electronic governance, and concluding with website development and security.
  • 🛡️ Cybersecurity is a critical component of e-commerce, with the course discussing the importance of data protection and legal frameworks like IT Act 2000.
  • 🌟 The course aims to enhance entrepreneurial skills, providing insights into venture capital, crowdfunding, and strategies for establishing a presence in the e-commerce market.
  • 📊 The script shares various e-commerce statistics, such as the reasons for online shopping, the impact of website speed, and the role of visual appeal in online stores.
  • 🌱 The course is future-oriented, discussing how e-commerce is changing the business landscape, with a focus on adaptability and innovation as keys to success in the digital economy.

Q & A

  • What is the main focus of the course introduced by Dr. Subot Kishani?

    -The main focus of the course is e-commerce, an innovative topic that revolves around the electronic way of conducting business, learning, services, and other activities.

  • How is the world transitioning from traditional commerce to e-commerce according to the script?

    -The world is transitioning from a brick and mortar system to a click and mortar system, indicating a shift from physical stores to online platforms for commerce.

  • What are some examples of app-based commerce mentioned in the script?

    -Examples of app-based commerce include Amazon or Flipkart for physical products, Swiggy or Food Panda for food items, and SWAYAM for learning.

  • What does the script suggest about the future of purchases by 2040?

    -It is forecasted that by 2040, 95% of all purchases will be made via e-commerce platforms.

  • Which country is mentioned as the world's fastest-growing e-commerce market in the script?

    -China is mentioned as the world's fastest-growing e-commerce market with an estimated e-commerce value of $162 billion in 2017.

  • What is the significance of the course BCOS 184 as discussed in the script?

    -BCOS 184 is a skill-based course that emphasizes e-commerce, aiming to familiarize learners with contemporary ways of doing business and internet-based business setups.

  • How does the script describe the impact of technology on consumer behavior?

    -The script describes that consumer behavior is changing with time, forcing companies to involve technology to stay relevant in the market, or else they risk being replaced by competitors.

  • What are some statistics shared in the script related to online shopping?

    -Some statistics include that 43% of e-commerce traffic comes from Google search, 35% of Google product searches convert into purchases within 5 days, and 51% of digital buyers conduct purchases via smartphones.

  • How does the script highlight the importance of return policy in e-commerce?

    -The script emphasizes that 80% of online shoppers don't make purchases from e-commerce sites that have problematic return policies, indicating the importance of a clear and customer-friendly return policy.

  • What are the five blocks into which the e-commerce course is divided according to the script?

    -The five blocks of the e-commerce course are: 1) Basics of e-commerce, 2) E-commerce business models, 3) Technology used in e-commerce, 4) Electronic governance, and 5) Website development and hosting.

  • What is the role of artificial intelligence and machine learning in e-commerce as per the script?

    -Artificial intelligence and machine learning are described as important technologies in e-commerce that are changing the way businesses operate and interact with consumers, making processes faster and more efficient.

Outlines

00:00

📚 Introduction to E-Commerce Course

Dr. Subot Kishani introduces the e-commerce course designed for BCom general CBCS students. The course is innovative, focusing on the electronic way of conducting commerce, which is a global trend shifting from traditional to online platforms. It covers the evolution of commerce from bartering to currency-based trade and now to e-commerce and m-commerce. The course is available on the Egan coach portal with self-learning material, aiming to familiarize students with the current trends in e-commerce, including the latest technologies like AI, machine learning, and IoT.

05:01

🚀 E-Commerce Trends and Market Statistics

The paragraph discusses the rapid changes in the business landscape due to technological advancements like Big Data, machine learning, and AI. It emphasizes the importance of e-commerce in the current market, with statistics highlighting the growth of e-commerce worldwide, especially in China and India. The US has the highest e-commerce penetration rate, and consumer behavior is shifting towards 24/7 online shopping. The paragraph also covers the significance of website speed, the impact of social media on e-commerce, and the importance of return policies and visual appeal in online stores.

10:02

💡 E-Commerce Course Structure and Modules

This section outlines the structure of the e-commerce course, which is divided into five blocks. The first block focuses on the basics of e-commerce, including its introduction, business models, technologies used, electronic governance, and electronic payment systems. The course aims to provide a comprehensive understanding of e-commerce, covering its evolution, types, advantages, and disadvantages. It also discusses the role of emerging technologies like mobility, cloud, AI, and IoT in shaping the future of e-commerce.

15:02

🌐 Impact of E-Commerce on Society and Business

The paragraph explores how e-commerce is changing society and business operations. It discusses the shift from traditional to virtual meetings and the importance of electronic governance in India. The course will cover case studies of successful e-commerce platforms and the impact of the pandemic on e-commerce, highlighting the rise of work-from-home culture and the need for businesses to adapt to technological changes. It also emphasizes the importance of customer satisfaction, after-sale service, and the role of mouth marketing in boosting businesses.

20:02

🏆 Conclusion and Future Outlook

Dr. Kishani concludes the introduction to the e-commerce course by emphasizing its innovative nature and its focus on current trends. The course is designed to prepare students for the future of e-commerce, providing insights into starting a business, understanding venture capital, and leveraging technology for entrepreneurship. The video sets the stage for more detailed discussions in upcoming videos, which will delve into specific units and chapters of the course, aligning learners with the self-learning materials provided.

Mindmap

Keywords

💡e-commerce

E-commerce refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. In the video, e-commerce is highlighted as a burgeoning topic and a shift from traditional brick-and-mortar systems to online platforms. It is portrayed as a transformative force in various sectors, including retail, services, and education, as indicated by the mention of Amazon, Flipkart, and Swayam, which are platforms facilitating different types of e-commerce transactions.

💡m-commerce

M-commerce, short for mobile commerce, denotes the conduct of e-commerce transactions using mobile devices such as smartphones and tablets. The video script points out the evolution from e-commerce to m-commerce, emphasizing the growing importance of mobile applications in conducting business and the convenience they offer to consumers for online shopping and service procurement.

💡paradigm shift

A paradigm shift refers to a fundamental change in approach or underlying assumptions. In the context of the video, it describes the transition from traditional business methods to digital ones, particularly the move from 'brick and mortar' to 'click and mortar' systems, indicating how commerce is increasingly being conducted online rather than in physical stores.

💡self-learning material

Self-learning material in the video refers to educational content that students can engage with independently, typically found on online portals. The script mentions these materials as being available on the 'Egan coach portal,' suggesting a resource for students to explore e-commerce concepts at their own pace, complementing the course material.

💡digital services

Digital services encompass any service provided over the internet. The video discusses how not only physical products but also services are transitioning to digital formats, as evidenced by the rise of online learning platforms. This shift is part of the broader theme of digitization affecting all aspects of commerce and daily life.

💡skill-based course

A skill-based course focuses on practical abilities and knowledge that students can apply in real-world scenarios. The video describes the course as skill-based, emphasizing the acquisition of practical knowledge about e-commerce, which is intended to prepare students for contemporary business practices and enhance their employability.

💡entrepreneurial skills

Entrepreneurial skills are the abilities necessary to start and run a successful business. The script suggests that the course aims to enhance these skills within individuals, indicating that the course content is not only academic but also designed to foster innovation and the ability to establish and grow businesses in the digital age.

💡electronic governance

Electronic governance, or e-governance, involves the use of information and communication technology to improve public services, enhance democracy, and support citizen engagement. The video mentions e-governance as part of the course content, highlighting the digital transformation extending to government services and the importance of understanding this model in the context of e-commerce.

💡cyber security

Cyber security refers to the protection of internet-based systems, including hardware, software, and data, from digital attacks. In the video, cyber security is mentioned as a crucial aspect of e-commerce, emphasizing the need to safeguard financial transactions and personal data as commerce moves online, which is also underscored by the reference to the IT Act 2000.

💡artificial intelligence

Artificial intelligence, or AI, is the simulation of human intelligence in machines to perform tasks. The video discusses AI in the context of e-commerce, suggesting its role in shaping current trends and future developments. AI is portrayed as integral to enhancing user experiences and driving efficiency in digital commerce platforms.

💡work from home culture

The work from home culture allows employees to perform their work outside of a traditional office environment, often remotely. The video references this culture as a result of changes in commerce and mindset, particularly highlighting how the COVID-19 pandemic has accelerated this trend and its acceptance in the business world.

Highlights

Introduction to the e-commerce course for BCom general CBCS students.

E-commerce as a burgeoning topic and a need of the hour.

Shift from brick and mortar to click and mortar system.

E-commerce involves various aspects like business, services, and learning.

Course includes self-learning material available on the Egan coach portal.

Historical evolution of commerce from barter trade to currency and now e-commerce.

Emergence of m-commerce and app-based commerce.

Examples of e-commerce platforms like Amazon, Flipkart, Swiggy, and Swayam for different needs.

The course is innovative, skill-based, and emphasizes on contemporary e-commerce trends.

Technological advances like AI, machine learning, and IoT are integrated into the course.

National Education Policy framework and its influence on the course curriculum.

Statistics on e-commerce growth, market value, and consumer behavior.

Importance of real-time approach and consumer mindset in e-commerce.

Course structure divided into five blocks covering basics, business models, technology, and more.

Unit one of the course focuses on the introduction, evolution, and importance of e-commerce.

Unit two discusses e-commerce models, technologies, and the role of emerging technologies.

E-governance framework in India and its significance in the course.

Impact of the pandemic on e-commerce and the shift to virtual meetings and online learning.

The course's focus on skill enhancement and entrepreneurship in e-commerce.

Course content designed to keep learners updated with the latest e-commerce trends and technologies.

Transcripts

play00:01

[Music]

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hello Learners I am Dr subot kishani

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welcome to this uh very first video

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which emphasize more on the course

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called e-commerce this is a new course

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for the for the bcom general cbcs

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student and we are here with a very

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Innovative topic which involves or

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revolves rather we can say around

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e-commerce so e-commerce is a is a term

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which is a need of an R the whole word

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is right now talking about you know the

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electronic way of doing the things

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either it could be the Commerce either

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it could be the learning either it could

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be services or whatever it could be or

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the business it could be so the whole

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word is right now have moving from

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having a paradigm shift or rather we can

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say moving from brick and motor system

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to click and motor system so e-commerce

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is a is a is a very burgeoning topic and

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taking into consideration we have

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introduced this course which is a very

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Innovative in nature and uh equ with you

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know the self-learning material

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available on our Egan coach portal and

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you can very easily visualize that this

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course is is is you know talking about

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various aspects you know talking about

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what exactly the Commerce is how the

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Commerce is changing from the change of

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time and there was a time when Commerce

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was just you know the uh the butter

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trade where commodity was replaced with

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the help of commodity and after certain

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time we found that currency comes into

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picture so this is you know something

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which had given you know a a new uh

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twist to Commerce and after certain time

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you find out that you know uh change of

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decades uh maybe from last two decades

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we are more talking about you know the

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e-commerce and in present scenario we

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are talking about mcommerce so today

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e-commerce is nothing but a app based

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Commerce

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where you know with your mobile with

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your internet you can able to you know

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order the product uh you can order any

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kind of product either it could be the

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industrial product or you know the fast

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moving consumer goods or you know what

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we can say uh this uh food items so if

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you want to you know order a product in

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a which have a physical appearance you

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can take a help of Amazon or Flipkart if

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you want a a food related product as far

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as eating is concerned you can order

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through swiggy tomato food Panda and if

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you want to do learning I think you know

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the learning had also been changed so

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you can you can do learning through

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electronic mode I think swam is one of

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the important ingredients is one of the

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you know a platform which had been

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created by by by government of India in

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this direction and this is one of the

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way by which you know the Commerce is

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electronic learning is going on so what

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I mean to say the whole world is right

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now changing with the change of time so

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it's not you know the product which have

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a physical appearance it is it is there

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but the services is also changing the

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Electronic Services had been changed and

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we have seen that lot of you know

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services are available online so the

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whole mindset whole approach is now

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changing so this particular course you

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know it's quite Innovative in nature

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which I was talking about it's emphasize

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more on you know what exactly the

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Commerce is and how this Commerce is

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changing with the change of time so bcos

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184 is a is a is a skill-based you know

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course which emphasize more on you know

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the e-commerce and when we

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uh go in a in a in in a further videos

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we find out that it's quite contemporary

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nature so state of art you know the

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latest trends the the latest

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Technologies which are used in in you

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know either it could be the robots

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either it could be you know the

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artificial intelligence or machine

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learning or Internet of thing so the

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whole approach is you know involved into

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it and you will while going through this

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particular course you will enjoy a lot

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because a lot of you know current trend

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is coming up and this current Trend can

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give you uh a roof to think of and and

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try to you know do the things in a in a

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different mode so anyway we will

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definitely go uh gradually as far as

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this course is concerned and very

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minutely we are going to cover you know

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all the aspects of that so the intention

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is very clear we make our learner uh

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more acquaint with the latest thought

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emip them about the latest trends and

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after you know going through the

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learning materials they can acquaint

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themselves with this thought so the

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thought which is available with this

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video format and you have got a text

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format and with this and a combination

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of this can definitely groom your

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knowledge level so anyway we will move

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in a uh gradually and we will talk more

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about that so if you if you talk about

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you know this particular course called

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bcos 184 this is a uh skill enhancement

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for credit elective courses and uh you

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know it's part of our bcom we have

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already talked about the main objective

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of the course is to familiarize the

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Learners with with the knowledge and

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understanding of e-commerce the course

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by and large makes learner acquainted

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with the Contemporary ways of doing

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business and emphasize more on internet

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based business so and uh and their setup

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how the things are going to set up that

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is also there so this particular course

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is not going to talk about you know the

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one aspect but somewhere it make uh it

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enhance the entrepreneurial skill inside

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the uh individuals so intention is very

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clear this is uh the purpose is to make

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them more skilled and whatever the

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Skilling is required as far as this

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this particular course is concerned we

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will definitely talk about that so the

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word is experiencing Speedy changes and

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knowledge landscape with various D

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dramatic scientific and technological

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advances such as the rise of Big Data

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machine learning and artificial

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intelligence many unskilled job

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worldwide may be taken over by machine

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and robots and in present

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scenario collaborative effort of robots

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and and human known as as corts are

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there so keeping in mind framework of of

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National Education policy the School of

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Management studies had initiated a skill

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enhancement course to look closely into

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the development of curricula and

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teaching methods for e-commerce

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processes practice and Technologies with

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an intention to embe skills among its

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student and youth with a greater

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emphasis on the development or

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employment opportunities and research

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activities so this is what exactly the

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thing is so uh if you prior to going

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into the depth of this e-commerce I just

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want to share certain statistics because

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the whole statistics which is changing

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with the change of time the mindset is

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changing and you know when you talk

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about e-commerce when you talk about

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mcommerce when you talk about you know

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the Contemporary Commerce the what

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exactly we will see that you know there

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are certain jargons which are very

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important like real time so uh real time

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approach had come up the mindset of the

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consumers had changed the consumer is

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one who is changing with the change of

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time and that forced the company to you

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know involve the technology because if

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they are not going to use the technology

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they will be out from the market and

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ultimately what happens another company

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will take the uh place of that so this

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is something which is there and

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e-commerce is something which is

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changing with the change of time it is

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expected that by 2040 95% of all

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purchases will be via e-commerce this is

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something which had been forecasted the

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world fastest growing e-commerce Market

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is China with an estimated e-commerce

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value of $162 billion in 2017 and on the

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other hand you find out India is you

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know growing in a big way and the end

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users are are you know penetrating or

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rather we can say moving from brick and

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motor system to click and motor system

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the US has the highest e-commerce

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penetration rates with around 80% of all

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internet users making at least one

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purchase the top reason why people make

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online purchases that they can shop

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whenever they want in a 24 into 7 mode

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so around 43% of e-commerce traffic come

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from Google search and uh slow loading

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of website see an abundant of 75% so so

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that is the reason you know you have

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seen that you know we have moved from

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website to to app based business and in

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our coming discussions we when we are

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going to talk more about all these

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aspects we will definitely throw a light

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on what exactly you know this e-commerce

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is and how this e-commerce is changing

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with the change of time so uh there are

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some more facts and figures related to

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e-commerce and uh if you talk about it

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is estimated that around 35% of Google

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product searches are converted into

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purchases within 5 days around 51% of

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digital buyers conduct purchases via

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their smartphones digital buyers are

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more likely to spend more if they are

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provided with free shipping and around

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93% of online Shoppers declared that the

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visual appearance of an online stores

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play a key role in purchasing decisions

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so this is something which is there and

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online Shoppers are are are are some are

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are the one who are you know having a

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more visual presence and they are you

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know getting a more access about the

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online store so it is estimated that

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around 80% of online Shoppers don't make

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purchases from e-commerce side that have

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problematic return policy so when we are

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going to talk about e-commerce as a as a

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more elaborative manner we will talk

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about you know the return policy return

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policy is something which is a very

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important ingredient there were certain

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companies which have not you know follow

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the procedure of returning the product

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within their prescribed limit so

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ultimately what happened their market

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thator and they will be out from the

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freay so return is very important

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ingredient if the company don't have the

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return policy and uh there is no set

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rules behind that ultimately what will

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happen they will be away from this

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aspect so it is estimated that 85% of

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all product purchase via social media

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platforms come from Facebook or Twitter

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or Instagram so the social networking

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site is also coming up with their own

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platform and lot of changes is coming up

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and that changes we are going to

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definitely talk about in this in in a

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coming videos because this video is

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emphasized more on what exactly the

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total the e-commerce is and what is the

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intention behind you know know talking

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about this particular course called

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e-commerce so again it is expected that

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the mobile Commerce retail sale will

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reach do 3.5 trillion by by 21 or 22 in

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two in 2017 around 40% of online

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Shoppers stated that they prefer to pay

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with credit card so that was a time when

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you know people were prefering through

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credit card but right now the wallets

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have entered so we will have a dedicated

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sessions which are going to focus more

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on what exactly the wallets is and how

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this virtual currency is also coming up

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and which which is you know taking a uh

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uh way to you know do that so online

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stores that have an active presence on

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social media platforms have 32% more

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sales Generation X composes 34% of

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online shopping population followed by

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Boomers who account for 31% of online

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shopping population and around 30% of

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digital buyers are millennials so around

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55% of all online Shoppers said that

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online reviews have an impact on their

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buying decision so these are statistics

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which is quite important because when

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you know the e-commerce had been started

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it was started for the particular class

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and Creed but right now you see the the

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definition of e-commerce had been

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changed so e-commerce is no more a

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Commerce it is a eServices it is you

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know e-shopping it is you know the

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e-learning and it is lot many things so

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you have seen that you know the

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schoolgoing kids are one of the

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potential Market as far as you know the

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virtual meeting software is concerned

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either it could be you know the

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Microsoft team or it could be you know

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the Google uh meet or whatever it could

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be so you find out that these you know

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the kids are are not going to school due

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to pandemic stage but they are doing lot

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of shopping uh or you know uh gaming or

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learning through this particular

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platform so prior to going into the

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depth of this uh the this whole course

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is bifurcated into uh five blocks and uh

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if we talk about the first block the

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first block emphasize more on the basics

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of e-commerce and if you go into a

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backdrop you find out we started with

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introduction to e-commerce then

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e-commerce business models then

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technology used in e-commerce electronic

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governance which could be the part of

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block one and then we have electronic

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payment system which talk about e-

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payment ebanking and then you know the

play12:13

third block emphasize more on website

play12:15

development and hosting and if you go

play12:17

into the breakup of this particular

play12:20

block you find out that uh website

play12:22

development is is is one of the chapters

play12:24

then e-commerce software platforms web

play12:27

server hardware and software then you

play12:29

have cyber security and it act which

play12:31

talks about why this uh it is important

play12:34

why the security is important because

play12:35

since we are moving from brick and M

play12:37

system to click and M system so

play12:39

somewhere there's a there's a need of

play12:41

you know how we are going to secure our

play12:42

data how you know the data which is

play12:44

available on the uh the plastic money

play12:47

data or you know the the Wallet

play12:50

information which is there how much

play12:52

secure it is so this cyber security

play12:53

cyber security measures it act 2000 is

play12:56

going to talk more about that and online

play12:58

portal and application which more talks

play13:00

about eiling eServices and app based

play13:03

e-commerce so if you go through this

play13:05

particular thing you will find out that

play13:07

this course is quite contemporary in

play13:08

nature and following you know the latest

play13:11

Trend which is very important and uh

play13:13

which I have already talked about that

play13:14

it's a need of an R so talk about more

play13:17

aspect about that so I have already

play13:19

talked about that uh this is the way by

play13:21

which the course is going to run and uh

play13:24

we are here with the with the first

play13:26

block the basics of e-commerce and uh

play13:29

today video you know emphasize more on

play13:32

introduction to e-commerce so what

play13:34

exactly the e-commerce is and why we are

play13:36

going to use that that is going to

play13:38

discuss in the today's today video and

play13:40

in the coming videos you will find out

play13:42

some more you know discussion will be

play13:44

there which emphasize more on e-commerce

play13:46

business models technology used in

play13:48

e-commerce and electronic governance so

play13:50

as I was discussing about this block one

play13:53

emphasize more on the basics of

play13:54

e-commerce and if you go into the

play13:56

backdrop of this basics of e-commerce

play13:58

you will find find out that that this

play14:00

blog will familiarize you about the

play14:02

introduction to e-commerce various

play14:03

models used in e-commerce technology

play14:06

used in e-commerce and E governance and

play14:08

if we if you talk and also on the other

play14:11

hand this block is structured to cover

play14:12

the fundamentals of primary aspects of

play14:14

e-commerce the blog on the theme basics

play14:16

of e-commerce comprises of four units

play14:19

like the unit one gives the basic

play14:20

introduction of e-commerce and its

play14:22

Evolution types importance on one hand

play14:25

as well as advantages and disadvantage

play14:27

on the other hand so this unit also

play14:29

makes us familiar how the concept of

play14:31

e-commerce has evolved over time and

play14:33

thus helping us in enormous ways so this

play14:36

is a primary block which which talks

play14:38

more about you know from e-commerce from

play14:41

underne to Pinnacle and you will find

play14:43

out you know lot of current trend is is

play14:45

is there which we are going to talk

play14:46

about the and on the other hand if you

play14:48

talk about the unit two this unit

play14:50

discusses the various models of

play14:52

e-commerce along with their key elements

play14:54

and major categorization apart from that

play14:57

the unit also explained the role of E

play14:59

ing Technologies such as Mobility Cloud

play15:01

Ai and iot of e-commerce so artificial

play15:04

intelligence if we talk about it's is a

play15:07

is a need of an r and we see that how

play15:09

this artificial intelligence is changing

play15:11

because today word is more talking about

play15:13

the machine learning or artificial

play15:14

intelligence and this artificial

play15:17

intelligence is somewhat you know quite

play15:19

faster in in nature and they are doing

play15:22

the things in a more elaborative manner

play15:24

so this unit makes the learner familiar

play15:26

with the various building blocks and

play15:27

technology used in EC Commerce the the

play15:30

unit briefs about the various

play15:31

Technologies emerging these days the

play15:33

later part of the unit focuses on the

play15:35

various website designing models as well

play15:37

as distinction between app based and a

play15:39

web based business so this unit

play15:41

familiarize the Learners with the

play15:43

electronic governance framework in India

play15:45

by emphasizing on its meaning planning

play15:47

Evolution growth and importance and and

play15:50

the unit throws light on the various

play15:52

popular e governance scheme such as

play15:54

egral mygov.in digitalindia passport SAA

play15:58

project so while you know talking more

play16:00

about this particular aspect we will

play16:02

definitely you know throw a light on

play16:04

what exactly you know this this course

play16:06

is all about and then we will take a

play16:08

some good case studies either it could

play16:10

be you know the uh the case study

play16:13

related to e- governance or case study

play16:15

related to you know the e-commerce

play16:17

either it could be you know the Amazon

play16:18

flip cart or if you talk about you know

play16:20

the learning app it could be soam it

play16:22

could be you know uh course era it could

play16:25

be edex or you know the simple learn

play16:27

Khan Academy so we will see how the

play16:29

process had been changed so why the

play16:32

people have moved from you know the

play16:33

conventional meat to virtual meet and

play16:35

how this virtual meet is very important

play16:37

we have started you know all those

play16:38

things in a in a more uh you know uh

play16:42

different mode in a more you know

play16:44

approach but after certain time we find

play16:46

that it's become a necessity also so

play16:48

right now since the pandemic was there

play16:50

at that time you know this uh virtual me

play16:54

philosophy had been started but you find

play16:56

out that now this this philosophy had

play16:57

been more acclimatized by the by the

play17:01

users in a more systematic manner the

play17:02

reason is very clear so we have seen

play17:05

that work from home culture had come up

play17:06

so if you talk you know a decade back

play17:08

people were laughing about that but but

play17:10

due to this change of Commerce change of

play17:12

mindset or you know uh usage of

play17:15

Technology this work from home culture

play17:17

had been introduced and this work from

play17:18

home culture is is is very important

play17:21

because because due due to this Co due

play17:24

to this pandemic stage people are you

play17:26

know not coming out from their homes but

play17:28

they are doing a business so there are

play17:30

certain industries which are you know

play17:31

doing quite well you know despite of

play17:34

this pandemic or this covid stage but on

play17:37

the other hand there are certain

play17:38

industry which which had been

play17:39

deteriorated the reason is very clear

play17:41

that you are not going to change

play17:42

yourself with the change of time so

play17:44

changing is very important when you talk

play17:46

about e-commerce and when people are not

play17:47

going to change themselves they are they

play17:50

will be away and they will be redundant

play17:51

and they will be out from the freay

play17:53

there are certain industries you know

play17:54

which are which stands nowhere if you

play17:57

talk about you know the past record you

play17:59

find out that Kodak or Nokia were

play18:01

dominating the World Market but right

play18:02

now they stands nowhere the reason is

play18:04

very clear they have not changed

play18:06

themselves so and uh on the other hand

play18:08

you find out uh that the the shelf life

play18:11

of the companies that youting there was

play18:12

a time when shelf life of the company

play18:14

was 30 years 40 years 50 years but right

play18:17

now it had been detated to you know 5

play18:19

years or 10 years the company who are

play18:20

not performing well they are not taking

play18:22

care about the consumers if the company

play18:25

are in are in electronic mode or in

play18:27

e-commerce mode and they not taking care

play18:29

about the return policy about the

play18:31

consumers ultimately what happened the

play18:34

the bad image is going to come and prior

play18:36

to buying any product consumers are not

play18:38

you know going for advertisement they

play18:39

are just seeing the reviews of of the of

play18:42

the existing customers who have bought

play18:44

the product and if the existing

play18:45

customers have given adverse report or

play18:47

the negative report no doubt you know

play18:49

they can they can detor it and they can

play18:51

switch over from that so that is the

play18:53

thing I think uh you know uh the model

play18:55

is there and we will see that how the

play18:57

change is is there and if the people are

play18:59

not changing themselves they will be out

play19:01

from the market so anyway I think this

play19:03

particular block is more emphasizing on

play19:06

on how this uh e-commerce is going to

play19:09

change and how this e-commerce is is is

play19:13

making the building the society in in a

play19:14

different mode because people are now

play19:17

getting lot of time so if they want to

play19:20

you know travel they don't have to wait

play19:22

for certain time they can book the the

play19:24

taxi through Ola or Uber so this uh this

play19:28

app can

play19:29

provide them an opportunity to you know

play19:31

travel and in a very faster mode on the

play19:33

other hand you know you see there are

play19:35

certain industry which which purely

play19:36

depends on electronic mode like travel

play19:38

industry if you book the tickets right

play19:40

now nobody can go to the ticket counter

play19:42

and book the tickets they they book the

play19:44

tickets through online either it could

play19:46

be the make my trip or you know the

play19:48

booking.com or you know the other things

play19:50

so the mindset is now changing so what I

play19:52

mean to say the this particular course

play19:55

is is talking about you know the change

play19:57

of mindset how the mindset is is going

play19:58

to change so it's not apply to you know

play20:02

the the small Commodities the big

play20:04

commodity is also there in the coming

play20:05

years you will find out that people are

play20:07

going to buy a car uh by by you know by

play20:11

sitting at their home they don't visit

play20:12

the service uh showrooms to see the car

play20:15

if they want to see the car they can you

play20:16

know just download the app and see what

play20:19

are the qualities the cars have and and

play20:21

they can do the bookings they can do all

play20:23

those things from there itself so what

play20:25

matter is you know the after sale

play20:27

service you know the refund policy and

play20:29

how much you know the loyal the the

play20:32

Enterprise is towards their consumers

play20:34

and if the consumers are happy I think

play20:36

the mouth marketing is comes up and this

play20:39

is going to give a boost to the to the

play20:41

organization so this is where you know

play20:43

the change is there and housing if you

play20:45

talk about I think the the housing is

play20:47

also the real estate is also changing

play20:49

and we have seen that you know the the

play20:51

magic braks or you know the housing.com

play20:53

or whatever you know 99 Acres these are

play20:56

the companies which are you know doing a

play20:58

great job they they are you know

play21:00

providing us uh a 3D view about the

play21:04

about the the locations about the you

play21:07

know the product about you know the uh

play21:10

the the installation they have inside

play21:12

the homes so you don't have to spare a

play21:15

lot of time in in in exploring the

play21:17

houses you can do lot of things and app

play21:19

is going to do that the real time the

play21:21

artificial intelligence is is knowing

play21:23

your your taste so the way you you know

play21:27

search the product they are going to to

play21:29

give you the link about that so if you

play21:30

are searching for 3bhk house I think or

play21:34

particular location or the NCR locations

play21:36

or the guran locations or the NOA

play21:38

locations so they can give you the

play21:40

details about the 3 bhk Flats related to

play21:43

that particular jur addiction so that

play21:44

kind of you know the model is coming up

play21:46

and that model is changing and giving

play21:48

you know approach uh to the individual

play21:51

so what exactly I was talking about that

play21:54

if we talk about this particular uh uh

play21:57

this course this course is very

play21:59

Innovative in nature because it can it

play22:01

can not only give you the Glimpse about

play22:04

what trend is coming up but on the other

play22:05

hand it can provide you a various ways

play22:07

so as a entrepreneur as a as a you know

play22:10

grassroot entrepreneur as a first

play22:12

generation entrepreneur you can you can

play22:14

you know go through and you can start

play22:15

your startup so somewhere it is going to

play22:17

talk about you know the Venture Capital

play22:18

somewhere it is going to talk about the

play22:20

crowdfunder and somewhere they are going

play22:21

to talk about you know the various

play22:23

various you know the approaches which

play22:25

can give you the niche and how to you

play22:28

know EST establish yourself into the

play22:29

market because the biggest you know the

play22:31

crunch the the entrepreneur have the

play22:33

startup have is the is the capital and

play22:36

and the USP of the these startups are

play22:38

are their knowledge level they their

play22:40

knowledge Knack so if they try to use

play22:42

the knowledge Knack and use the

play22:43

technology I think very easily they can

play22:46

they can you know Do the Wonders so

play22:48

anyway I'm going to wind up this

play22:50

particular video today this is this is

play22:53

uh a curtain RoR to what exactly we have

play22:55

talked about and uh you know the the

play22:58

second video is quite subjective in

play23:00

nature quite descriptive in nature which

play23:02

could be emphasized more on you know the

play23:04

uh the particular unit or the chapters

play23:07

or you know the blogs and make our

play23:09

Learners you know aligned with the self-

play23:11

Learning Materials what we have uploaded

play23:13

in The Egan coach thank you very much

play23:15

and I think the learning had been

play23:17

started and this could be a very good

play23:18

course as far as you know the learning

play23:20

is concerned as far as you know the

play23:21

innovativeness is concerned thank you

play23:23

very much

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