Summary of The Three Box Solution by Vijay Govindarajan

Tuck School of Business
8 Mar 201614:54

Summary

TLDRThe transcript emphasizes the importance of balancing three types of projects for strategic success: 'Box 1' focuses on improving current operations, 'Box 2' involves selectively abandoning past practices, and 'Box 3' is about creating the future through innovative projects. It stresses that while organizations often prioritize 'Box 1', true strategy lies in effectively managing all three to intersect with the future. The speaker highlights the need for different thinking and execution methodologies for each box, especially the challenges of fostering 'Box 3' breakthrough innovations amidst the demands of 'Box 1' operations. The talk concludes with three key principles for successfully balancing these initiatives.

Takeaways

  • 📈 **Three Box Model**: Companies should categorize their projects into three boxes: Box 1 (Manage the Present), Box 2 (Selective Forgetting of the Past), and Box 3 (Create the Future).
  • 🔍 **Focus on Strategy**: While Box 1 is crucial, strategy is more about Box 2 and Box 3, which involve innovation and future planning.
  • 🚀 **Future is Now**: The future isn't just about what you'll do later; it's about executing projects today that intersect with the future.
  • 💡 **Innovation and Improvement**: Box 1 is about incremental improvements and responding to clear signals, while Box 2 and Box 3 are about breakthrough innovation in response to weak signals and nonlinear changes.
  • 🌐 **Internet as a Nonlinear Change**: The internet was a nonlinear change that led to new business models like eBay, Amazon, Google, Airbnb, and Uber.
  • 🏆 **High Jump Metaphor**: The evolution in high jump techniques (scissors, Western roll, straddle, Fosbury flop) illustrates the necessity of breakthrough innovations to surpass performance limits.
  • 💼 **Leadership Challenge**: Leaders must balance resources between improving current operations (Box 1) and investing in future-oriented projects (Box 2 and Box 3).
  • 📊 **Resource Allocation**: Companies should allocate and ring-fence resources for Box 2 and Box 3 to ensure they are not redirected during tough times.
  • 📝 **Different Evaluation Criteria**: Box 3 projects should be evaluated on learning and assumption testing rather than traditional financial metrics.
  • 📚 **The Three Box Solution**: The book 'The Three Box Solution' delves into how companies can create the future while managing the present, emphasizing the importance of balancing the three boxes.

Q & A

  • What are the three boxes mentioned in the script and what do they represent?

    -The three boxes represent different strategic focuses for companies: Box 1 is about managing the present and improving the performance of current businesses, Box 2 is about selectively forgetting the past, and Box 3 is about creating the future.

  • Why is it important for organizations to focus on Box 2 and Box 3 in addition to Box 1?

    -Organizations need to focus on Box 2 and Box 3 to create the future, as these boxes involve activities that are about selectively abandoning the past and creating new innovations, respectively. This is crucial for long-term success and staying ahead of competition.

  • What does the speaker mean by 'selectively forgetting the past' in the context of Box 2?

    -The phrase 'selectively forgetting the past' refers to the strategic decision to abandon certain past practices, technologies, or business models that may no longer be relevant or advantageous in the evolving market.

  • How does the speaker define 'competition for the present' and 'competition for the future'?

    -'Competition for the present' refers to Box 1 activities focused on improving current business performance, while 'competition for the future' refers to Box 2 and Box 3 activities aimed at innovation and preparing for future market changes.

  • What is the central leadership challenge according to the script?

    -The central leadership challenge is balancing the need to manage the present (Box 1) with the need to create the future (Box 2 and Box 3), despite the inherent conflicts and differences in thinking processes and execution methodologies required for each box.

  • Why are Box 1 projects considered 'competition for the present'?

    -Box 1 projects are considered 'competition for the present' because they involve incremental improvements to current business models in response to clear signals and linear changes in the industry.

  • What is an example of a nonlinear change in an industry that could lead to Box 2 or Box 3 projects?

    -The Internet is an example of a nonlinear change that has led to the creation of new business models like eBay, Amazon, Google, Airbnb, and Uber, which would not have been possible without this fundamental shift.

  • How does the speaker use the high jump metaphor to explain the difficulty of Box 2 and Box 3 projects?

    -The speaker uses the high jump metaphor to illustrate how breakthrough innovations (like the Fosbury Flop) are necessary to surpass the limitations of traditional methods (like the scissors technique). This analogy highlights the challenge of transitioning from known, incremental improvements to radical, industry-changing innovations.

  • What are the three principles for successfully managing Box 1, Box 2, and Box 3 initiatives as outlined in the script?

    -The three principles are: (1) Ask for separate plans for Box 1 and Box 2/3 initiatives, (2) Allocate resources separately and protect them for Box 2/3, and (3) Evaluate Box 3 projects on learning and assumption testing rather than just financial metrics.

  • Why is it suggested to ring-fence resources allocated for Box 3 projects?

    -Resources for Box 3 projects should be ring-fenced to ensure that they are not redirected to Box 1 during tough times, as Box 3 projects are crucial for the company's future and require dedicated focus and investment.

Outlines

00:00

📈 Managing the Present, Past, and Future

The speaker introduces a strategic framework for companies to categorize their projects into three boxes: Box 1 for managing the present, Box 2 for selectively abandoning the past, and Box 3 for creating the future. The emphasis is on the importance of balancing these three areas for sustainable success. Organizations often focus too much on Box 1, neglecting the strategic importance of Box 2 and Box 3, which are crucial for long-term growth and innovation. The speaker stresses that while managing the present is vital, the real strategy lies in how companies approach Box 2 and Box 3, which involve breaking away from past practices and innovating for the future. The challenge is to execute projects across these three boxes in a way that intersects with the future, requiring different thinking processes and methodologies.

05:01

🏅 The High Jump Metaphor for Strategic Innovation

Using the evolution of high jump techniques as a metaphor, the speaker illustrates the difficulty of transitioning from incremental improvements (Box 1) to breakthrough innovations (Box 2 and Box 3). The high jump styles, from scissors to the Fosbury Flop, represent nonlinear changes that allowed athletes to achieve higher performances. The speaker argues that just as high jumpers had to abandon old techniques to reach new heights, companies must also be willing to let go of past practices and embrace new, innovative approaches to stay competitive in the future. The analogy highlights the necessity of allocating resources to both improve current operations and to experiment with new ideas that could revolutionize the industry.

10:02

🛠️ Balancing Performance and Possibility Gaps

The speaker concludes by emphasizing the need for organizations to balance their focus on closing performance gaps (Box 1) with closing possibility gaps (Box 2 and Box 3). He suggests that while linear innovation is essential for improving current operations, nonlinear innovation is required to explore new possibilities and create the future. The speaker outlines three key principles for achieving this balance: separate planning for Box 1 and Box 2/3 initiatives, separate resource allocation with a focus on protecting Box 2/3 investments, and different evaluation criteria for Box 3 projects that prioritize learning and experimentation over immediate financial results. The speaker's message is that organizations must be strategic in their approach to innovation, managing the present while also investing in the future.

Mindmap

Keywords

💡Box 1

Box 1 refers to managing the present, focusing on improving the performance of current businesses as they are structured today. It is about executing projects that maintain and enhance the status quo. In the script, the speaker emphasizes that while Box 1 is crucial, many organizations overemphasize it at the expense of innovation, which is critical for future success.

💡Box 2

Box 2 is about selectively forgetting the past, which means abandoning practices, processes, or business models that are no longer relevant or effective for future growth. The speaker suggests that to create a future, companies must be willing to let go of past successes that may hinder innovation, as strategy is not just about the present but also about preparing for the future.

💡Box 3

Box 3 represents creating the future, which involves projects that are aimed at innovation and breaking new ground. It's about responding to weak signals and nonlinear changes in the industry that could lead to breakthrough innovations. The speaker argues that companies must balance their focus on the present (Box 1) with a significant effort on Box 3 to ensure long-term success.

💡Strategy

Strategy, in the context of the video, is not just about future actions but also about the projects being executed today that intersect with the future. It's about balancing the improvement of current operations (Box 1) with the innovation required for future success (Box 2 and Box 3). The speaker stresses that strategy is a leadership challenge that requires different thinking and execution methodologies for different boxes.

💡Competition for the Present

Competition for the present, or Box 1, involves incremental improvements and responding to clear signals in the industry. It's about operational excellence and continuous process improvement. The script uses the term to highlight the importance of maintaining competitiveness in the current market while also preparing for the future.

💡Competition for the Future

Competition for the future, associated with Box 2 and Box 3, is about embracing nonlinear changes and breakthrough innovations. It requires a different mindset and approach compared to improving current operations. The speaker uses this concept to illustrate the need for organizations to innovate and adapt to stay ahead in a rapidly changing world.

💡Nonlinear Changes

Nonlinear changes refer to significant shifts or disruptions that can dramatically alter an industry. The script mentions the internet as an example of a nonlinear change that gave rise to new business models like eBay, Amazon, and Google. These changes require organizations to think and act differently, often leading to the creation of new products and services.

💡Breakthrough Innovation

Breakthrough innovation is a term used to describe the development of new products, services, or business models that disrupt the market and create new opportunities. In the context of Box 3, the speaker discusses the necessity for companies to pursue breakthrough innovation to create the future and stay competitive.

💡Experiments

Experiments, particularly in Box 3, are about testing new ideas, hypotheses, and business models. The speaker suggests that companies should allocate resources to experiments that could lead to significant innovations. These are not judged by traditional financial metrics but by the learning and knowledge gained from the process.

💡Accountability for Learning

Accountability for learning is a concept where the focus is on the process of learning and knowledge acquisition rather than immediate financial results. This is especially relevant for Box 3 projects, where the goal is to explore and innovate, and the speaker emphasizes that success should be measured by the insights and lessons learned rather than short-term outcomes.

💡Three Box Solution

The Three Box Solution is the overarching framework presented in the script for balancing current operations with future innovation. It involves managing the present (Box 1), selectively abandoning the past (Box 2), and creating the future (Box 3). The speaker discusses the importance of this balance and provides principles for how organizations can successfully implement it.

Highlights

Encourage companies to categorize projects into three boxes: managing the present, selectively forgetting the past, and creating the future.

Box one focuses on improving the performance of current businesses.

Box two is about forgetting the past to make room for innovation.

Box three is dedicated to creating the future through strategic foresight.

Strategy is not just about future actions but also about current projects that intersect with the future.

Leadership must balance competition for the present and competition for the future.

The central leadership challenge is managing inherent conflicts between maintaining the status quo and fostering innovation.

Box one projects are typically incremental improvements in response to clear signals and linear changes.

Box two and three projects require breakthrough innovation in response to weak signals and nonlinear changes.

The internet is an example of a nonlinear change that necessitated new business models.

Future nonlinear changes may come from technology, customer behavior, or new competitors.

The high jump metaphor illustrates the difficulty of transitioning from one style to another for higher performance.

Scissors technique in high jump represents maintaining the status quo.

Western roll and straddle techniques were breakthrough innovations that improved high jump performance.

The Fosbury flop was a box three breakthrough that changed the high jump game.

Leaders must allocate resources to both improve current operations and experiment with future innovations.

Box one is about closing performance gaps through linear innovation.

Box two and three are about closing possibility gaps through nonlinear innovation.

The importance of the three-box balance for future leadership is emphasized.

The difficulty of achieving the three-box balance and how to do it is discussed.

The three-box solution provides a framework for companies to manage the present and create the future.

Transcripts

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whenever I work with companies I always

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ask them think about all the projects

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you are doing and put them in three

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boxes how many of the projects you're

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executing today will be in box one and

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box one is about manage the present

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it's about improve the performance of

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your current businesses the way they are

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constructed today how many of your

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activities are in box two and box two is

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about selectively forgetting the past

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and how many of your activities are in

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box 3 and box 3 is about create the

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future manage the present box 1

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selectively abandon the past box 2 and

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create the future box 3 and what I find

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working with organizations is

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organizations way whoa or focus on box

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one and then they think they're doing

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strategy well box one is terribly

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important strategy is really about box

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two and box three and the challenge for

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companies in box three is how are you

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going to create your future ten years

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from now and if you want to create your

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future ten years from now you have a job

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to do in box two namely you have to

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selectively forget and let me clarify

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one thing right away strategy is about

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leadership in the future but strategy is

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not about what you have to do in the

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future strategy is very much about the

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projects you are executing today across

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the three boxes so that you intersect

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with the future another word for box one

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is competition for the present another

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word for box two box three is

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competition for the future as leaders

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you know competition for the present is

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just as important as competition for the

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Futurists therefore strategy is really

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about how do you create your future

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while managing depression and the reason

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why this is a challenge is the thinking

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process and the execution methodologies

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you need in box one are fundamentally

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different than the thinking process and

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the execution methodologies you need in

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box two box three yet today

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you better have box 1 projects but today

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you better have box two box three

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projects targeted at that future yet

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there are inherent conflicts inherent

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paradoxes inherent tensions between the

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two this is the central leadership

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challenge in fact what I'm going to tell

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you is a very simple message because it

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is simple to say does not mean it is

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easy to do and the simple messages

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future is now future is not about what

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you have to do in the future

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and the reason why this is so hard is

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today you have two jobs to do one job is

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in box one another job is in box two box

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three inventing the future yet they

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require different people different

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capabilities different structures

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different processes this is the central

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strategic challenge let me take a minute

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and highlight what the fundamental

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difference is between box 1 projects on

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the one hand and box two box three on

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the other competition for the present

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projects box one projects are always in

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response to what I call clear signals

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and linear changes in your industry

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because you are responding to clear

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signals and linear changes in your

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industry the organizational response

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would be incremental improvements in

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your current business model call it Six

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Sigma quality call it continuous process

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improvement call it operational

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excellence these are all powerful ideas

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but they are box one ideas competition

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for the future projects box two box

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three projects are always in response to

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weak signals and nonlinear changes in

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the industry because you are responding

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to nonlinear changes the organizational

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response has to be breakthrough

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innovation exponential innovation

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nonlinear business model now what might

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be an example of a nonlinear change in

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the industry which gave rise to

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nonlinear business model if you want to

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take a look at the last two decades I

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would say the intranet itself was a

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nonlinear ship why because non mean

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your changes will drive nonlinear

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business models concepts like eBay

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amazon.com Google air B&B uber would not

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be possible without a discontinuous

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shift called the internet now what maybe

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some of the nonlinear changes that may

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impact your industry say in the future

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which can give rise to box two box three

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ideas certainly technology will

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transform every industry for sure but

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technology is not the only source of

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nonlinear ships there could be huge

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customer discontinuities customers of

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the future could be fundamentally

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different than the customers of the

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present if they are fundamentally

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different they will demand box three

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innovation there could be

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non-traditional competitors who could

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come into your space and force you to

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remake yourself by the way everything

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that I'm describing to you looks so

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simple when you sit them so hard to do

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one way I can explain why box two box

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three is so hard to do is by taking a

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metaphor from sports what I have here is

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the gold medal winners in high jump

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envelope picks Olympics I suppose

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started in 1896 so we have got about 100

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plus years of data here when you plot

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the hundred years of data of gold medal

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winners in high jump in balloon picks

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what you immediately see is there have

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been four box two box three nonlinear

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business model changes and only when

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there was a nonlinear change in the

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style in high jump could the high jumper

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go to the next level of performance the

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first style in high jump but scissors by

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the way even today if someone asked you

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to do high jump I bet you you will use

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scissors think about it suppose you are

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walking on the road and you find a

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little rod what do you do you can jump

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over it just like the way a hurdler

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would jump inside every organization

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today you have lots and lots of scissors

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then scissors is the style in the high

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jump industry and if you are a high

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jumper you have a job to do what is the

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job except the rules of scissors and

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become the number

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one person in the scissors in the world

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this is what I call box one challenge

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this is about continuously improving the

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performance of scissors is this

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important to do absolutely critical why

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because the scissors you have inside

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your organization still has many years

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of useful life left but what I'm saying

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is 100% of the resources you allocate

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today cannot be about improving the

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efficiency of scissors you can do that

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only if you are absolutely confident

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there will be no more nonlinear changes

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in the world ever unfortunately whether

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with you or without you non consumers

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will become consumers in the future and

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demand box free innovation disruptive

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technologies will open up all kinds of

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box three possibilities non traditional

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competitors will enter your space that

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is why in addition to allocating

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resources to strengthen your current

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scissors you must allocate resources

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also for box two box three breakthrough

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innovation experiments which will

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transform the scissors by the way if in

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the high jump industry we have never

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done any breakthrough innovations high

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jumpers cannot achieve the performance

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they are achieving today in 1896 when

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scissors was invented in the high jump

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industry the very first high jumper did

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four feet two inches suppose in the last

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100 years we didn't do any breakthrough

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innovation all that we did was to simply

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continuously improve the performance of

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scissors high jumpers cannot achieve the

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performance they are achieving today

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today they easily go over eight feet

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that is impossible with scissors why you

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see scissors is hurdling motion if you

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use a hurtling motion the centre of

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gravity will define how high you can

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lift your body that is why if you want

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to beat the center of gravity you have

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to change the business model that's what

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somebody did and came up with a Western

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drawl if you don't understand the

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picture what happens in the Western

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drawl is you run up to the pole

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you kick off of your right foot you

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clear the bar

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but unlike scissors you still land on

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your right foot

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so you're going to kick off of your

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right foot and still land on your right

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foot that means your back is to the pole

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when you clear the pole that was some

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work for about 25 years until someone

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invented the eastern roll which came to

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be called the straddle again as the

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picture shows what happens in the

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straddle is you run up to the pole you

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kick off of your right foot

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you clear the bar but unlike Western

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roll you'll land on your left foot so if

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you're going to kick off of your right

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foot but land on your left foot that

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means your belly is to the pole when you

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clear the pole that was in work for

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about 25 years until someone invented

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the false berry flop to no one's

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surprise it was invented by dick Fosbury

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again as the picture shows what happens

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in the flop is you run up to the pole

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then you launch with two feet straight

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up in the air and once you launched

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yourself like that then you twist your

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body honey 80 degrees just like the way

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a gymnast might twist his body the

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twisting motion was a box-to-box 3

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breakthrough idea the twisting motion

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allow dick Fosbury to break out of the

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center of gravity and Yeley wait quite a

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bit high again imagine what happens in

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the flop you are running up to the pole

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you're launching straight up then you

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are twisting your body that means you

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are still straight up therefore as the

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picture shows the very first thing that

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crosses the bar is your head if you stop

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to think about it faster a flop is the

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most illogical way to do a jump why for

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one thing you're not even looking at the

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bar you're looking away from the bar for

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another head clears the bar first for

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100 years in the high jump industry we

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were tall leg must clear the bar first

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because leg lands first whereas in the

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flop actually hit clears the bar first

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then it is your neck then it is your

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back in fact the leg clears the bar the

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last you literally land on your head so

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to speak this is the central leadership

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challenge today you must allocate

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enough resources to make your current

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sisters perform even better but today

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you must also allocate enough resources

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to do some box two box three experiments

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so that you can transform the scissors

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into a false berry flop

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what have I said so far what I am saying

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is go back to your organization's and

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take a look at how many projects you are

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executing today which will be in box 1

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and box one is about closing performance

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gap and how do you close performance gap

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through what I call linear innovation

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you can call it Six Sigma total quality

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management operational excellence these

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are all powerful ideas but their box one

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ideas at the same time ask yourself the

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question how many projects you have

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which will be in box two box three and

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box two box three is about closing

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possibility gap you cannot close the

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possibility gap by using the same

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principles that you used to close the

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performance gap the way the cost

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possibility gap is through what I call

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nonlinear innovation but this is what I

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am trying to tell you for your

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organization to be a leader in the

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future your possibility gap is a lot lot

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bigger than your performance gap if you

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really believe that then ask yourself

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the question how many projects am i

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executing today which will address that

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possibility gap in the 3 mark solution

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book we go into depth as to how can

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companies successfully create the future

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while managing the present how can they

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cause the possibility gap when they are

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managing the performance gap I will list

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all three important principles number

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one as a CEO and the leadership team you

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must ask your business units and their

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departments and the functions to give

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plans separately for box 1 and box two

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box three the initiatives should be

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identified as a box-to-box 3 initiative

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or a box 1 initiative that's number one

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number two you must allocate resources

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separately for box two box three as

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compared to box one not only you should

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allocate resources but you should

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ring-fence them sometimes I find

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companies allocate resources for box

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three projects but then when times are

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tight they redirected to box one and the

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third principle is you must not evaluate

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box three on the same criteria by which

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you evaluate box one box one it is okay

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to evaluate them on financial metric but

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box three is a bet on the future it is

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just an experiment therefore the right

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way to evaluate box three is not

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accountability for results but

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accountability for learning and

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accountability for learning essentially

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means is can the Box tree be set up as

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an experiment testing hypothesis trying

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to convert hypothesis into knowledge

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trying to convert assumptions into

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knowledge try to evaluate them on a

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rigorous assumption testing methodology

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the three box solution book goes into

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great depth on these three important

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principles but the book essentially

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highlights three very important points

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that I want you to take away one why is

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the three box balance so important - why

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is the clean box balance so hard and

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plea how do you do it all the best in

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reviewing the whole book

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