MK101: The PESTEL analysis

PAL RennesSB
3 Sept 201923:23

Summary

TLDRL'analyse PESTEL est une méthode structurée pour examiner les facteurs externes d'environnement macroéconomique qui influencent les entreprises. Elle couvre six domaines clés : politique, économique, socio-démographique, technologique, environnemental et légal. Cette analyse révèle les forces de changement dans la société, aide à anticiper les changements futurs et à adapter les stratégies commerciales en identifiant les opportunités et les menaces pour préparer l'entreprise aux défis à venir.

Takeaways

  • 🌐 L'analyse PESTEL est une méthode structurée pour examiner l'environnement macroéconomique et les facteurs externes non contrôlables qui influencent les entreprises.
  • 🏛️ 'P' dans PESTEL représente les facteurs politiques, qui comprennent les décisions gouvernementales, les élections, les réformes et les politiques publiques.
  • 💹 'E' fait référence aux facteurs économiques tels que la croissance économique, l'inflation, les taux d'intérêt et les taux de chômage qui affectent la capacité des entreprises à recruter et à vendre.
  • 👥 'S' pour les facteurs socio-démographiques, qui incluent la croissance de la population, les tendances d'âge, la migration et la diversité culturelle.
  • 🌱 'T' couvre les facteurs technologiques, comme les avancées dans les technologies de l'information, l'intelligence artificielle, la robotique et l'automatisation.
  • 🌍 'E' pour les facteurs environnementaux, abordant les questions de changement climatique, la durabilité, la pollution et la gestion des ressources naturelles.
  • 📜 'L' concerne les facteurs juridiques, qui incluent les lois, réglementations et normes qui régissent les activités des entreprises et leurs interactions avec les consommateurs.
  • 🔍 L'analyse PESTEL permet aux entreprises de comprendre les forces motrices du changement, d'anticiper les changements futurs et de se préparer à eux.
  • 📈 Elle aide également à identifier les opportunités et les menaces, ce qui est essentiel pour informer la stratégie marketing et les décisions d'affaires.
  • ⚠️ Il est important pour les entreprises de rester à un niveau macro lors de l'analyse PESTEL, examinant les grandes tendances qui affectent l'ensemble du marché et non seulement leur propre entreprise.

Q & A

  • Qu'est-ce que l'analyse PESTEL et pourquoi est-elle importante pour une entreprise?

    -L'analyse PESTEL est une méthode structurée pour examiner l'environnement externe d'une entreprise ou d'un pays. Elle est importante car elle révèle les facteurs externes et non contrôlables qui ont un impact sur les entreprises et leurs concurrents.

  • Quels sont les six éléments clés de l'analyse PESTEL?

    -Les six éléments clés de l'analyse PESTEL sont : P pour les facteurs politiques, E pour les facteurs économiques, S pour les facteurs socio-démographiques, T pour les facteurs technologiques, E pour les facteurs environnementaux et L pour les facteurs législatifs.

  • Pourquoi est-il important de comprendre les facteurs politiques dans le contexte d'une entreprise?

    -Les facteurs politiques, tels que les élections, les réformes gouvernementales et les politiques publiques, peuvent avoir un impact significatif sur les décisions stratégiques et les opérations d'une entreprise.

  • Comment les facteurs économiques peuvent-ils influencer une entreprise?

    -Les facteurs économiques, tels que la croissance économique, les taux d'intérêt, les taux de chômage et les taux de change, affectent la capacité des entreprises à embaucher, à investir et à gérer leurs coûts et revenus.

  • Quels sont les facteurs socio-démographiques à prendre en compte lors de l'analyse PESTEL?

    -Les facteurs socio-démographiques incluent la croissance de la population, les tendances de migration, la diversité culturelle, les niveaux de santé et les changements dans les normes de consommation.

  • Quels sont les changements technologiques courants qui peuvent affecter les entreprises?

    -Les changements technologiques courants comprennent les avancées dans les technologies de l'information, l'intelligence artificielle, la robotique et l'automatisation, qui peuvent créer de nouvelles opportunités ou remplacer des emplois manuels.

  • Pourquoi les entreprises doivent-elles s'intéresser aux facteurs environnementaux?

    -Les facteurs environnementaux, tels que le changement climatique, la durabilité et la gestion des ressources, sont devenus critiques pour les entreprises, qui doivent gérer les risques et saisir les opportunités liées à la protection de l'environnement.

  • Quels sont les aspects législatifs qu'une entreprise doit considérer lors de l'analyse PESTEL?

    -Les aspects législatifs comprennent les lois sur l'emploi, la protection des données, la santé et la sécurité, ainsi que les réglementations internationales qui peuvent affecter les opérations d'une entreprise.

  • Comment l'analyse PESTEL peut-elle aider une entreprise à anticiper les changements et à s'adapter?

    -En identifiant les forces motrices du changement et en évaluant leurs impacts potentiels, l'analyse PESTEL permet aux entreprises de préparer et d'adapter leurs stratégies pour tirer parti des opportunités et de minimiser les menaces.

  • Quels sont les erreurs courantes à éviter lors de l'application de l'analyse PESTEL?

    -Les erreurs courantes comprennent la description de la stratégie interne au lieu des facteurs externes, l'analyse à un niveau micro au lieu d'un niveau macro, et l'absence de diagnostic clair sur les opportunités et les menaces pour l'entreprise.

Outlines

00:00

🌐 Analyse PESTEL : Comprendre l'environnement macro

Le paragraphe 1 introduit l'outil d'analyse PESTEL, utilisé pour examiner l'environnement macro d'une entreprise ou d'un pays. Il explique que l'analyse PESTEL est une méthode structurée pour identifier les forces de changement clés dans la société, réparties en six catégories : politique, économique, socio-démographique, technologique, environnementale et légale. Cette analyse révèle les facteurs externes non contrôlables qui influencent les entreprises et permet de saisir les opportunités ou d'éviter les menaces. L'accent est mis sur l'importance de la réactivité aux changements pour la survie et la prospérité des entreprises.

05:03

📈 Application de l'analyse PESTEL dans la stratégie marketing

Le paragraphe 2 traite de la manière d'appliquer l'analyse PESTEL pour informer la stratégie marketing. Il suggère d'identifier les six facteurs externes, de recueillir des informations pertinentes et de les structurer sous les en-têtes appropriés. L'analyse doit ensuite décrire les facteurs, évaluer leur impact positif ou négatif, et synthétiser ces informations dans un tableau. L'objectif est de diagnostiquer les principales opportunités et menaces qui guideront les décisions d'affaires, en développant des stratégies pour exploiter les opportunités et minimiser les menaces.

10:04

💼 Considération des facteurs économiques et socio-démographiques

Le paragraphe 3 explore les facteurs économiques et socio-démographiques qui influencent les startups. Les aspects économiques comme le taux de chômage, la croissance économique, l'inflation, les taux d'intérêt et les taux de change sont abordés, soulignant leur impact sur la capacité des entreprises à embaucher et à vendre. Les facteurs socio-démographiques incluent la croissance de la population, les migrations, la diversité culturelle, la santé et les attitudes des consommateurs, qui peuvent soit créer des opportunités, soit poser des défis pour les entreprises.

15:05

🌱 Facteurs technologiques et environnementaux dans l'analyse PESTEL

Le paragraphe 4 met l'accent sur les changements rapides dans le domaine technologique et leur impact sur les entreprises. Il couvre les avancées dans les technologies de l'information, l'intelligence artificielle, les télécommunications et l'automatisation. Les défis environnementaux tels que le changement climatique, la protection de la biodiversité et la gestion des ressources renouvelables sont également discutés, ainsi que les opportunités qu'ils présentent pour les entreprises innovantes.

20:06

🏛 Considération des facteurs législatifs et la mise en pratique de l'analyse PESTEL

Le paragraphe 5 traite des facteurs législatifs et de la manière dont ils peuvent influencer les entreprises, notamment en ce qui concerne la conformité avec les lois et les réglementations. Il explique que l'analyse PESTEL est essentielle pour documenter les facteurs externes non contrôlables et pour établir un diagnostic sur leur influence sur les décisions stratégiques futures. L'exemple de Disneyland Paris est utilisé pour illustrer comment chaque facteur PESTEL peut être appliqué à une entreprise spécifique, en identifiant les opportunités et les menaces majeures.

Mindmap

Keywords

💡PESTEL分析

PESTEL分析是一种宏观环境分析工具,它涵盖了政治、经济、社会人口、技术、环境和法律六个方面。在视频中,PESTEL分析被用来识别和评估对企业或国家有影响的外部因素,帮助企业理解并适应这些不可控因素,从而抓住机会或避免威胁。例如,视频提到通过PESTEL分析可以揭示企业运营环境中的外部不可控因素。

💡宏观环境

宏观环境指的是影响企业运营的大环境,包括全球性的经济、政治和社会趋势。视频中强调了宏观环境分析的重要性,因为它能揭示市场的主要机会和威胁,如气候变化、政策变化等,这些都是企业必须适应的外部因素。

💡微观环境

与宏观环境相对,微观环境指的是更具体的市场层面,如特定行业的市场趋势和消费者行为。视频中提到,虽然宏观环境分析提供了大范围的视角,但企业还需要关注微观环境,以便更细致地理解市场动态。

💡机会与威胁

在PESTEL分析中,机会和威胁是两个核心概念。机会是指那些能够增加企业潜在收入的外部因素,而威胁则可能减少收入甚至导致企业倒闭。视频中通过分析不同因素对企业的影响,帮助企业识别并利用机会,同时规避或减少威胁。

💡政治因素

政治因素涉及政府的政策、法律和决策等,这些都会直接影响企业的运营。视频中提到,政治因素包括选举、政府改革、补贴政策等,这些都可能对企业的策略和运营产生重大影响。

💡经济因素

经济因素包括就业率、经济增长、通货膨胀率、利率等,这些都是影响消费者购买力和企业投资决策的关键经济指标。视频中强调了经济因素对企业战略的重要性,如利率变动对企业投资的影响。

💡社会人口因素

社会人口因素涉及人口增长、年龄结构、文化多样性等社会趋势。视频中提到,这些因素会影响消费者的需求和行为,如年轻人对体验经济的追求,这对企业的产品开发和市场策略有直接影响。

💡技术因素

技术因素关注信息技术、人工智能、移动通信等领域的最新发展。视频中指出,技术进步不仅改变了消费者的行为,也为企业提供新的服务和产品创造了机会,如通过虚拟现实技术提升游客体验。

💡环境因素

环境因素包括气候变化、可持续资源、污染等问题。视频中强调,环境问题不仅是全球性的挑战,也为企业提供新的商机,如开发环保产品和解决方案。

💡法律因素

法律因素涉及与企业运营相关的法律法规,如劳动法、消费者保护法等。视频中提到,企业必须遵守法律,否则可能会面临法律制裁,因此了解和适应法律变化对企业至关重要。

Highlights

PESTEL analysis is a structured systematic analysis of the external business environment, also known as the macro environment.

The macro environment identifies big opportunities and threats for a business in a market.

PESTEL stands for Political, Economic, Socio-Demographic, Technological, Environmental, and Legal factors.

This analysis reveals uncontrollable external factors that impact a business and its competitors.

Adapting to change is crucial for survival, as Darwin's theory suggests.

PESTEL analysis provides a 'helicopter vision' for understanding the big picture of market trends.

The analysis helps to understand driving forces of change and anticipate future changes.

It is necessary for businesses to be proactive rather than reactive in adapting to changes.

PESTEL analysis involves identifying opportunities that can increase potential revenues and threats that can decrease them.

The tool is applied to inform marketing strategy by identifying and analyzing six external factors.

Official sources and reliable data are essential for conducting a PESTEL analysis.

A diagnosis of the main factors is made by stating whether each is an opportunity or a threat.

Findings should be summarized in a table for quick assessment of their impact on the business.

Key opportunities and threats inform business decisions and future strategy.

Political factors include government decisions, elections, reforms, subsidies, and policies.

Economic factors encompass employment figures, economic growth, inflation rates, and interest rates.

Socio-demographic factors involve population growth, age profiles, migration, and cultural diversity.

Technological factors include advancements in IT, AI, mobile technology, robotics, and digitalization.

Environmental factors cover climate change, sustainable resources, pollution, and recycling.

Legal factors involve compliance with laws, regulations, and international standards.

Disneyland Paris serves as a concrete example to illustrate how PESTEL analysis can be applied.

Common mistakes in PESTEL analysis include focusing on internal strategy or not staying at a macro level.

A diagnosis of each factor is essential to determine its impact as an opportunity or threat.

Transcripts

play00:01

in our journey about creating a company

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we're gonna start by looking at the

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pestle analysis which looks at the macro

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environment so what is that all about

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let's describe first of all the pastel

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tool and its use so what is a pastel

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analysis well we saw last time that we

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start with the situation analysis as

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we're in a situation of creating a

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startup we're assuming that the internal

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analysis of your company is going to be

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fairly short because you've only just

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started creating your company there's no

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history to the count so in the situation

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analysis in this case we're going to

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look first of all at the external

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environment in which you want to

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innovate and operate in your future

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business that involves the macro

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environment on the one hand which is the

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big global picture and we'll see in the

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future the micro environment which takes

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us down to the market level the macro

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environment is going to identify big

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opportunities and threats that are

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present for us in that market so what is

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the pastel analysis well it's simply a

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structured systematic analysis of the

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external business environment that we

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call the macro environment on a company

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or a country in a country level

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environment it sums up the key forces of

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change in society in general under six

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headings which enable us to structure

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our analysis in a much more formalized

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way those six headings create the

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letters for the word pesto P for

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political factors Eve economic factors s

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for socio-demographic factors T for

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technology e for environmental and L for

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legal

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by doing this analysis it reveals the

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external uncontrollable factors within

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the environment in which your business

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operates and which is going to have an

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impact on you and your competitors it's

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not specific to your company and it is

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above all uncontrollable one single

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startup on its own is not going to

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change what's going on in this

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particular environment so we have to

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study it and learn to adapt to those

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factors and either seize the

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opportunities or avoid the threats as we

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saw previously Darwin said that it is

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not the strongest or the most

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intelligent of species that survive but

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the ones that are most responsive to

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change so being able to respond to

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change requires us first of all to

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observe those changes and that is what

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the pastel analysis is there to do

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pastel analysis is all about the

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helicopter vision getting off the ground

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into a much higher level of analysis so

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that you're looking down onto the

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markets and you get the big picture so

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let's imagine we're going to start by

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creating a start-up which operates in

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France we're looking at the big picture

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in France and the mega trends which are

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going on in our environment which is

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going to have an impact on different

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types of businesses why do we do the

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pastel analysis well as we've said it is

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necessary to change and to adapt so

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first of all it enables us to understand

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what those driving forces of change are

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secondly it enables us to anticipate

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future changes and so be prepared

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rather than being constantly behind and

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having to catch up we're in the position

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to be proactive instead of reactive if I

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can

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up to those changes then I am evolving

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an evolution generally is positive

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making things better the Bessel analysis

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also forces us to make a diagnosis of

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the main factors by stating whether each

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thing that we identify is either an

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opportunity for us it's going to give us

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ability to develop our activity or poses

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a threat to us an opportunity basically

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will increase my potential revenues a

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threat is going to decrease my potential

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revenues and even put me out of business

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so how do we apply the pestle tool to

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inform your marketing strategy first of

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all we need to identify the six external

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factors and start collecting information

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that is relevant for our particular

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business you're going to be going

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through a mass of information from

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various sources and you're going to

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structure your analysis by putting them

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under the particular headings so that

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you get paragraphs about the political

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factors paragraphs about the economic

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factors etc etc you're going to be using

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official sources sources from the

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government sources from specific

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industries linked to yours sources from

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specialized press they have reliable

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data and reliable statistics once you've

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collected all of this data you're going

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to have to start analyzing it so firstly

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what factors have you identified giving

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a brief description of what they are and

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why it matters what is the potential

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impact either positive or negative of

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each of the factors and that is where we

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have the diagnostic element you're going

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to summarize your findings in a table

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which is a convenient way of reading

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rapidly the impact of

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certain elements relating to your

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business and finally you're going to

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summarize and diagnose the key

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opportunities and threats which are

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going to inform your business decisions

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using those key opportunities we're

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going to be developing our future

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strategy the types of products the types

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of approach looking for areas where

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business is going to be profitable where

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new companies are arriving where new

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market trends are emerging and trying to

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minimize threats that are going to

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damage the business and perhaps create

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difficulties for us in the future

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remember we cannot control these

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external factors but by being aware of

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them we can control our own future

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decisions and how we cope and exploit

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these future factors remember to keep

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also an accurate bibliography of all of

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your sources using Harvard referencing

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there'll be a pod on that also in the

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future the more you use official

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governmental data which is valid and

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recognized the more your credibility on

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your project will be increased so let's

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look at some of the different factors

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that you should be looking for obviously

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depending on the type of Industry you

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are political factors is all about

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government and the role and the

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decisions that government make so the

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impact of next elections

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I could have impacts on spending on the

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different priorities of certain either

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socialist or Pluto or rather liberal

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governments perhaps they are going to

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initiate reforms in certain areas which

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are going to have an impact on your

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business

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governments provide subsidies or they

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may privatize certain areas again that

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could have a major impact on your

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business area

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there could be cuts or increases in

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public spending which have an impact on

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you and which have an impact on your

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potential customers taxation policies

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may have an impact may be v80 is going

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to change and finally there will be a

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whole range of governmental policies in

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certain specific areas such as education

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policy tourism policy food and

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agriculture policy transport policy

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health policy public services energy etc

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etc so this is a key area for you to get

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informed about the priorities and the

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impact some areas will gain specific

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support by the government because they

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are identified as being future growth

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areas such as the robotics industry what

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we call the silver economy the economy

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for elder people in the economy

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artificial intelligence

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sustainable development climate change

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are all areas where the government is

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currently putting a lot of resources

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economic factors again an individual

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startup cannot change these economic

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factors you're going to be looking for

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things like employment figures because

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that is going to impact your ability to

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recruit people but salaries also provide

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the spending for your future consumers

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you're going to be looking at economic

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growth whether we're in a boom period or

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rather a depression period you're going

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to be looking at inflation rates what

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prices are doing and whether that is

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going to encourage consumers to spend or

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to save interest rates will also either

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encourage consumers to spend and to take

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debts or to save their money and try and

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reduce the impact again if you are

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having to invest to launch your company

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interest rates will also have an impact

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on your investment policy the cost of

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investing and the cost of borrowing

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exchange rates if some of your tourists

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are coming in from overseas outside the

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eurozone then there are going to be

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impacts on exchange rates perhaps when

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you're purchasing raw materials an

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overall optimism or pessimism and

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consumer spending that arises from that

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the third big trend regards socio

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demographic factors so as that name

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suggests we're talking about social

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trends and also demographic trends such

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as population growth and the breakdown

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of different age profiles some countries

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have a very young population some

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countries have a very elderly population

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and the idea of a pyramid is not

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necessarily permissible anymore

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migration what where are the different

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groups of consumers moving to who's

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coming in who's leaving cultural

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diversity of a given population in a

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given country can give you opportunities

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or threats the level of Health of

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illness obesity for example is a major

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trend which is causing threats to some

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businesses and opportunities for others

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mobility of the population is also

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important regarding where people work in

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certain areas where there is increasing

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population around the coast of France

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and other areas where there is

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desertification of certain towns

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attitudes and inspirations are also

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major trends that people will be

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expressing so for example there's a

play12:52

clear attitude and aspiration towards

play12:55

climate change global warming and

play12:59

investing in those areas living

play13:03

standards within different countries

play13:05

have an impact as well as religious

play13:08

belief and perhaps new consumption

play13:10

trends and new sources of militancy and

play13:13

engagement of the population technology

play13:20

is moving fast and this is one of the

play13:22

major areas where all businesses are

play13:25

going to be impacted by changes in

play13:28

information technology artificial

play13:31

intelligence is giving us the ability to

play13:34

use masses of data to analyze and

play13:37

predict very finely behaviors and

play13:40

anticipate future needs in terms of our

play13:44

mobile phones the 4G and the 5g

play13:47

technology is going to be changing the

play13:49

way that we interact with our technology

play13:51

and the way that we use it to navigate

play13:54

in the street to respond instantly to

play13:57

share messages to push messages robotics

play14:01

and automation are also big trends which

play14:04

are perhaps taking away certain more

play14:07

manual jobs and replacing them with more

play14:10

automated machines so there are whole

play14:12

new areas of creation going on in terms

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of technology and supplies

play14:19

dematerialization we no longer have

play14:23

vinyl records although they're making

play14:25

comeback we're now into digitalization

play14:28

so again that has led to a whole series

play14:31

of new types of products

play14:34

teleworking the fact that we have

play14:37

communications and the ability to

play14:39

exchange means that we don't have to be

play14:41

in the same place as our fellow workers

play14:44

and again leads to all sorts of

play14:46

different technologies and ways of

play14:49

interacting Geographic accessibility

play14:53

tech technology is going to enable very

play14:55

distant places also to catch up and

play14:58

perhaps start spending and start

play15:01

consuming products in different ways and

play15:05

then there are ideas of obsolescence

play15:07

things that die out on a replaced by new

play15:10

technology upgrading constantly gives us

play15:14

new opportunities for new products

play15:18

environmental factors well the

play15:20

environment is everywhere we're talking

play15:22

about plastics we're talking about green

play15:26

energy sustainable follow forests so

play15:29

climate change is a big issue it can be

play15:33

a major threat for some people for all

play15:35

of us in general but it can provide a

play15:38

lot of opportunities for new companies

play15:41

to create alternative find new ways of

play15:45

doing things than we have done in the

play15:47

past global warming is a major trend the

play15:51

quest for sustainable resources

play15:53

renewable energy sources ways of

play15:57

addressing deforestation increasing

play16:00

biodiversity reinstating biodiversity

play16:04

dealing with pollution whether it be air

play16:06

pollution noise pollution plastic

play16:09

pollution water pollution recycling

play16:13

we're learning to reuse the waste that

play16:16

we produce to create value and new

play16:19

products we're having struggles for

play16:22

clean water for everybody are now facing

play16:25

ideas or difficulties linked to lack of

play16:27

water to droughts the 40 degrees summer

play16:31

temperatures which are forcing us to

play16:33

review the way that we do things and

play16:37

finally that is also given rise to

play16:39

certain consumer trends such as

play16:41

collaborative consumption car sharing

play16:45

for example through blah blah car or air

play16:48

B&B instead of hotels and finally legal

play16:53

factors which very often can be linked

play16:56

also to the political factors we are in

play17:00

a regime where we have to create and

play17:03

respond to new legislation that the

play17:06

government is bringing into force as a

play17:09

company manager you must comply with the

play17:12

law as we say in France new dnesossi

play17:15

in yo el agua so a company that does not

play17:18

comply with the law will simply be

play17:21

stopped so you have to make sure you are

play17:24

up to date with all of the different

play17:26

aspects of law which address your

play17:29

particular company

play17:31

such as employment law the working hours

play17:34

the night shifts holidays the ability to

play17:37

recruit temporary staff contractual law

play17:41

and how consumers can break that

play17:45

contract or how you have to respect

play17:47

certain contracts consumer law recently

play17:50

we've seen a lot of information about

play17:52

data protection and how a company cannot

play17:56

store personal data and use it for

play17:58

commercial purposes health and safety

play18:01

regulations are very important and then

play18:04

on top of that we have not just national

play18:07

law but also European law and

play18:10

international laws that come into force

play18:13

particularly through things such as

play18:15

quality standards and norms which are

play18:18

there to protect the consumer so that's

play18:23

an overview of the six factors it's

play18:26

going to be a very rich journey

play18:28

exploring all of those different areas

play18:31

and trying to summarize it into complete

play18:35

analysis so let's have a quick look at a

play18:38

concrete example and some of the

play18:40

pitfalls let's imagine a company such as

play18:44

Disneyland so an amusement park in the

play18:47

Paris Area well in terms of the pastel

play18:51

we're going to start with politics the

play18:54

government has a tourism policy we

play18:56

promote France as a destination for

play18:59

tourists we have public holidays we have

play19:03

issues of security and more recently of

play19:06

terrorism there are cultural aspects and

play19:09

there may be some external events such

play19:12

as the Olympic Games for example which

play19:14

may have a positive impact in the future

play19:17

for bringing in lots of potential new

play19:20

customers in 2024 on the economic point

play19:26

of view interest rates are going to have

play19:29

an impact on our ability to invest

play19:31

exchange rates will bring in more or

play19:34

less international tourists as the

play19:36

pricing adapts unemployment rates will

play19:39

affect our ability to employ people and

play19:42

spending

play19:43

is going to have an impact on the

play19:45

frequent ation of the park

play19:48

socio-demographic well population trends

play19:51

young people coming in wanting to have

play19:53

strong sensations with this experiential

play19:56

economy getting thrills rather than

play19:59

owning something technology is going to

play20:03

change the way we do online booking and

play20:06

it's going to create a whole new realm

play20:08

of immersive experiences thanks to

play20:12

reality for example in some of the

play20:14

attractions the environment is going to

play20:19

make you think about energy use

play20:21

accessibility transport packaging the

play20:25

impact of the local environment the

play20:27

impact on biodiversity in the local

play20:30

environment and finally the legal aspect

play20:34

will have an impact on opening hours

play20:36

your seasonal contracts for your

play20:38

seasonal workers the working conditions

play20:41

of those people and for each of those

play20:43

factors were obviously going to be

play20:46

trying to determine the major

play20:48

opportunities and the major threats

play20:50

which are going to be affecting

play20:52

Disneyland as its future market

play20:56

environment there are a key few key

play21:01

mistakes that you must avoid the pastel

play21:05

is about documenting external

play21:08

uncontrollable factors and you must

play21:11

state why these factors will influence

play21:14

the decisions that you will make that is

play21:17

your future strategy you are not

play21:22

describing your future strategy because

play21:25

your future strategy is internal and

play21:28

controllable because you make the

play21:30

decisions so you are trying to describe

play21:33

the external factors and stating whether

play21:37

they provide an opportunity which is

play21:40

going to then enable you to develop a

play21:42

strategy to exploit that opportunity or

play21:46

whether you're going to be facing a

play21:48

threat and how you are going to adapt

play21:51

your internal strategy as a result of

play21:54

that so your internal

play21:57

strategy is going to be your marketing

play21:59

plan at this stage we simply need to

play22:01

know what are the major opportunities

play22:05

and what are the major threats second

play22:10

thing that you have to do is to make

play22:12

sure that you stay at a macro level

play22:14

we're looking at the big picture first

play22:17

of all the major trends that affects not

play22:20

just you but all of your fellow

play22:23

competitors in the same market in the

play22:26

next session we're going to be coming

play22:28

down to what we call the macro level or

play22:30

the ground level where you're going to

play22:32

be looking specifically at a market in

play22:35

particular and looking in detail about

play22:38

the statistics and the trends in a

play22:41

particular market in a particular type

play22:45

of product so here we're staying at

play22:47

macro level what I've called the

play22:49

helicopter vision the big overall

play22:52

picture and finally you must remember to

play22:56

formulate a diagnosis we don't just want

play23:00

loads of factors each factor has to give

play23:03

rise to an analysis as to whether it is

play23:06

an opportunity or a threat for your

play23:09

future business so that is the pastel

play23:13

analysis watch this video again to

play23:16

consolidate your knowledge and then

play23:19

start completing the exercises

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