Stereotypes Intercultural Communication
Summary
TLDRThe video script delves into the intricacies of intercultural communication, emphasizing the importance of understanding cultural differences to avoid miscommunication and conflict. It highlights how stereotypes, formed through biased encoding and cognitive schemas, can impede effective interaction. The script advocates for an open-minded approach, suggesting steps for adapting to new cultures, including education and pre-entry training to foster a dynamic and multifaceted cultural understanding. It concludes by encouraging viewers to embrace mistakes as a learning opportunity, reinforcing the notion that culture is learned and ever-evolving.
Takeaways
- 🌐 Culture is a multifaceted concept encompassing communication, beliefs, background, and identity.
- 🌍 The world is diverse with many countries and cultures, each with unique values and beliefs.
- 🗣️ Effective communication between different cultures requires knowledge of the other's cultural background.
- 🧊 Our knowledge of other cultures is often superficial, like the tip of an iceberg, hiding deeper cultural nuances.
- 🤝 Understanding different cultures helps to prevent miscommunication and conflicts that arise from cultural differences.
- 🤔 Non-verbal and verbal communication styles are heavily influenced by cultural norms.
- 🏷️ Stereotypes are generalized beliefs that can simplify our understanding of people and situations but may hinder communication.
- 🚫 Prejudice, a form of applied stereotype, can lead to negative attitudes and conflict between cultural groups.
- 🧐 Bias in cognitive schema can lead to the amplification of stereotypes and ignoring of contradictory information.
- 🌏 Globalization has made intercultural encounters common, necessitating intercultural communication skills.
- 🌟 Intercultural understanding enriches personal perspectives and stimulates imagination, developing an intercultural identity.
- 🔍 Being open-minded towards other cultures is advantageous in today's globalized world.
- 🛠️ Trenholm suggests steps for effective intercultural communication, including adapting to new cultures with an open mind.
- 📚 Education and pre-entry training are crucial for preparing to engage with other cultures effectively.
- 📈 Learning from mistakes is an important part of becoming competent in intercultural communication.
Q & A
What does the script define as 'culture'?
-The script defines culture as a set of beliefs, values, and background that shapes who we are and how we communicate.
Why is it important to understand the culture of the person you want to communicate with?
-Understanding the culture of the person you want to communicate with is important because it helps to ensure fluent communication and prevent miscommunication and conflicts that can arise from cultural differences.
What is the metaphor used in the script to describe our knowledge of other cultures?
-The script uses the metaphor of an iceberg to describe our knowledge of other cultures, suggesting that we often only see the visible tip while the larger part remains unseen.
How does culture influence non-verbal and verbal communication?
-Culture influences non-verbal and verbal communication to a large extent, as it shapes the norms and expectations of how people interact and express themselves.
What are stereotypes and how can they impact intercultural communication?
-Stereotypes are generalized and oversimplified beliefs about people and situations. They can impede communication and result in conflict and miscommunication when applied to cultural contexts.
What is the difference between a stereotype and prejudice according to the script?
-A stereotype is a generalized belief about a group, while prejudice refers to negative social attitudes held by members of one group towards another, often based on stereotypes.
How do biases in our cognitive schema affect our perception of stereotypes?
-Biases in our cognitive schema can lead us to ignore contradicting information and exaggerate consistent information about stereotypes, reinforcing our preconceived notions.
What examples does the script provide to illustrate the impact of stereotypes on perception?
-The script provides examples such as considering a clever American as an exception due to European influence, and using a 'fat New York neighbor' to confirm the stereotype that all Americans are stupid.
What does the script suggest about the inevitability of encountering stereotypes in intercultural communication?
-The script suggests that stereotypes are almost unavoidable in intercultural communication and that we are all influenced by the stereotypes our society holds about other cultures.
How does the script describe the impact of globalization on intercultural encounters?
-The script describes globalization as making the world a 'global village' where intercultural encounters are common due to the disappearance of boundaries and advancements in telecommunications and transportation.
What steps does the script recommend to prepare for good intercultural interaction?
-The script recommends having an open mind, examining one's own stereotypes, and engaging in education and pre-entry training to understand the history and experiences of other cultures.
Outlines
🌐 Cultural Impact on Communication
This paragraph discusses the significance of culture in shaping our communication and identity. It emphasizes that cultural differences can lead to miscommunication and conflicts, especially when stereotypes and prejudices come into play. The script points out that stereotypes are generalized beliefs that can be both helpful and harmful, depending on the context. It also illustrates how stereotypes about cultures can be reinforced through biased cognitive schemas, leading to a skewed perception of others. The importance of understanding and overcoming these biases for effective intercultural communication is highlighted.
🌏 Embracing Intercultural Communication in a Global Village
The second paragraph focuses on the inevitability of intercultural communication in today's globalized world. It describes how globalization has made the world smaller, leading to frequent intercultural encounters both abroad and at home. The paragraph underscores the benefits of intercultural understanding, such as personal enrichment and the development of an intercultural identity. It concludes with advice from Trenholm on how to prepare for effective interaction with a new culture, including maintaining an open mind, self-reflection on personal stereotypes, and engaging in education and pre-entry training to learn about the history and experiences of other cultures.
Mindmap
Keywords
💡Culture
💡Stereotypes
💡Intercultural Communication
💡Globalization
💡Non-verbal Communication
💡Prejudice
💡Cultural Identity
💡Adaptation
💡Cultural Iceberg
💡Open-mindedness
Highlights
Culture is defined as a set of values, beliefs, and background that shapes an individual's identity.
Understanding the cultural background of others is crucial for effective communication across different countries and cultures.
Our knowledge of other cultures is often superficial, like the tip of an iceberg, hiding the deeper cultural nuances.
Cultural differences can lead to miscommunication and conflicts due to differences in non-verbal and verbal communication styles.
Stereotypes are generalized beliefs about people and situations, which can be both helpful and harmful in cultural interactions.
Stereotypes can impede communication and result in conflict when applied to cultural contexts.
Prejudice is defined as negative social attitudes held by one group towards another, often based on stereotypes.
Bias in cognitive schema can lead to the exaggeration of consistent information about stereotypes, ignoring contradicting data.
Examples given illustrate the common stereotypes about Americans being ignorant or egocentric, which are often unfounded.
The importance of recognizing and challenging personal stereotypes to improve intercultural communication is emphasized.
Stereotypes are unavoidable and can be created and maintained through interpersonal and group communication.
Intercultural communication is inevitable in today's globalized world, where encounters with different cultures are common.
Intercultural understanding enriches personal experiences and provides different perspectives on the world.
Developing an intercultural identity involves a sense of belonging to one's own culture while being open to others.
Being open-minded to other cultures is advantageous in daily life and for effective intercultural communication.
Steps for good intercultural interaction include adaptation, open communication, and understanding one's own stereotypes.
Education and pre-entry training are essential to prepare for engaging with other cultures effectively.
Exposing oneself to other cultures and learning about their history and experiences can facilitate better understanding.
Culture is dynamic, multifaceted, and overlapping, and it is essential to be willing to learn and make mistakes in the process.
Transcripts
culture is how I
communicate culture are my
beliefs culture is my
background culture is who I
am the world we live in as a lot of
countries and a lot of
differences the inhabitants of the
countries have their own values and
beliefs to make sure the communication
between people of different cultures
goes fluent it is necessary to have
knowledge about the culture of the
person you want to communicate with our
knowledge of other culture is like an
iceberg we only see the top of the
iceberg and don't see the bigger picture
of the iceberg this knowledge helps us
to understand people of different cultur
and is also the basis of the way we
communicate toward people of different
cultures non-verbal and verbal
communication is to a large extent
influenced by culture therefore cultural
differences can lead to miscommunication
and
conflicts this leads us to stereotypes
Tren home defin stereotypes as
generalized and oversimplified beliefs
which we have about people and
situations stereotypes can be helpful
our personal stereotypes like our
personal prototypes help us categorize
and COPE in a complex world but the
situation changes when it comes to
culture because then stereotypes can
impede communication and can result in
conflict and miscommunication
prejudice is stereotypes applied in a
group defined as negative social
attitudes held by members of one group
towards the members of another group as
trenholm defines it the stereotypes we
hold about other cultures are created
and maintained both through
communication context as well as
processes research such as spares and
fast show that in encoding and our
cognitive schema we tend to be biased
we are very likely to ignore
contradicting information and in turn
exaggerate consistent information about
stereotypes we
have let me demonstrate when we meet a
very clever American we might just say
oh that's just because he was an
exchange student in Europe and
instead we'll take our fat New York
neighbor as the confirmation to our
stereotype that all Americans are
stupid look I now a lot of people give
Americans a bum RP for being stupid and
knowing nothing about the world but the
reality couldn't be further from the
truth as I discovered on the streets
here asking us locals about the very
World their country runs name a country
that begins with
you Yugoslavia with you Utah a country
that's starts with a u uh Utopia who's
in the Coalition of the Willing no
freaking name you who won the Vietnam
War we did and who
wait were we even in the Vietnam more
okay good cultural stereotypes are also
almost unavoidable housemen and Kashima
demonstrated that in interpersonal as
well as in group communication
stereotypes are created and maintained
the implications are that whether we
want to or not we will be confronted
with and influenced by the stereotypes
our society holds about other cultures
so if culture is powerful in shaping
communication then stereotype are very
powerful in shaping our attitudes and
beliefs towards other cultures how many
sides does a triangle
have damn four there's no sides one what
is the currency used in the United
Kingdom what's the currency in United
Kingdom what is it the United Kingdom I
don't know possibly American money Queen
Elizabeth money that's all I know I'm a
country that begins with you and country
yeah
um what about this
one what the United States of
America this video confirms the European
stereotype about Americans being
egocentric patriotic and ignorant it
also shows the American stereotype about
the rest of the world nowadays it is
impossible to ignore people from other
cultures Intercultural communication uh
wherein the receiver and the sender are
both from different cultures is
inevitable nowadays the world has become
smaller and smaller according to trol we
live in a global village where
Intercultural encounters are very common
the process of globalization caused
boundaries to
disappear advances in telecommunications
and transportation technologies have
changed our sense of distance and time
when you travel abroad you get in
contact with people from other countries
with different cultures and different
points of view this also even happens in
your own
country Intercultural understandings
make contexts more comfortable and also
enriches us on a personal level being in
contact with other cultures shows us
different ways to act in this world than
those we have been taught it widens our
field of choices and stimulates our
imagination this develops Intercultural
identity a sense of belonging to the
same and an original culture at the same
time so in conclusion being open-minded
to other cultures is a big Advantage for
all aspects in daily life
we have shown you the importance and the
difficulties of Intercultural
communication how then can we actually
communicate properly when we are facing
a new culture Tren home provides a
series of steps that will prepare you
for good interaction adaptation to a new
culture implies change you need
therefore an open mind and an open
communication style for the other
culture secondly your personality
determines a lot of how you communicate
interculturally you may lack conf idence
in this place that unto the one you
communicate with look critically at your
own stereotypes as these can be great
barriers finally Education and pre-entry
Training are very important be prepared
before you engage another culture
according to Kim one way to do this is
to expose yourself to the other culture
as much as possible also learn more
about the history and experiences of the
other culture culture is
learned culture is multifaceted
culture is
dynamic culture is
overlapping cultures are shared and
finally don't be afraid to make mistakes
it's the mistakes that make you learn
and make you competent
[Music]
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