Crewpack Case Study | Zebra Technologies

Zebra Technologies

12 Dec 202203:26

Summary

TLDRThe script introduces a company specializing in the distribution and commercialization of industrial packaging materials. It highlights the company's vision to become a leader in packaging, storage, and logistics, and to expand to the United States. The company transitioned from rudimentary pencil-and-paper inventory management to spreadsheets, but human error remained a significant issue. Implementing a 'Blocka Inventory' solution with Cebra and Grupo Hazard streamlined operations, reducing human error by 80%, improving delivery times by 86%, and enhancing inventory control by 72%. The benefits include increased efficiency, reduced errors, and a more professional image that can attract new clients. The script encourages SMEs to adopt similar technologies for process optimization.

Takeaways

🏭 The company is focused on the distribution and commercialization of industrial packaging materials in the region.
📈 They aim to become the sector leader in packaging, storage, and logistics in the short term and a binational company with a presence in the United States in the medium term.
📝 Initially, the company used rudimentary processes like pen and paper for material inflow and outflow, which later evolved to spreadsheets.
🔍 The main problem was human error in material entries, exits, receipts, deliveries, and inventory control, leading to conflicts with customers.
🔄 The company implemented 'Bloquea Inventory' with the help of Cebra and Grupo Hazard, which allowed for better control of inventory entries, exits, and stock.
💻 The implementation process was challenging, requiring the input of over 2,000 pallets into the system.
🚀 The operation of the four warehouses was optimized by 100%, reducing human error by 80% and improving delivery times by 86%.
📊 Inventory control improved by 72%, showcasing the benefits of direct information capture into the system.
🛠️ The introduction of technology, such as the TC21 terminal, simplified the process of scanning product codes for both incoming and outgoing materials.
👥 Benefits were observed across all levels, from operators to administrative staff, and most importantly, the customers.
🌐 The company's solutions are designed for all types of businesses, offering tools for development and optimization of processes for their clients.

Q & A

What type of company is being described in the script?
-The company is dedicated to the commercialization and distribution of industrial packaging materials in a specific region.
What activities are carried out in the warehouse mentioned in the script?
-Activities in the warehouse include material unloading, goods dispatch, inventory control, and other related tasks.
What is the short-term vision of the company as described in the script?
-The short-term vision is to establish the company as a leader in the packaging, storage, and logistics sector.
What is the medium-term goal of the company?
-The medium-term goal is to become a binational company with a presence in the United States.
What were the previous processes used in the warehouse for material inflow and outflow?
-The previous processes were rudimentary, using pencil and paper, and later spreadsheets, but they were insufficient due to human error in material entries and exits.
What issues did the company face with the manual inventory control system?
-Issues included human error in entries and exits, incorrect part numbers being sent, and conflicts with customers due to duplication of products and inventory control problems.
What solution did the company implement to improve inventory control?
-The company implemented a solution called 'Bloquea Inventory,' which allows for control of entries, exits, and inventory within the warehouse.
What challenges were faced during the implementation of the new inventory system?
-The challenges included the need to enter more than 2,000 shelves into the system, which was achieved with the help of Cebra and Grupo Hazar.
How has the new system optimized the operation of the warehouses?
-The new system has optimized the operation of the four warehouses by 100%, reducing human error by 80% and improving delivery times by 86%.
What benefits did the company gain from implementing the new system?
-Benefits include increased agility in the warehouse for material dispatch, reduced human error, simplified processes with the TC21 terminal, and improved professionalism attracting new customers.
Why should small and medium-sized enterprises (SMEs) implement technology in their operations according to the script?
-SMEs should implement technology to optimize their processes, as the solutions provided are designed for all types of companies, offering support in development and process optimization.

Outlines

00:00

📦 Warehouse Optimization and Inventory Management

The script introduces a company focused on the distribution and commercialization of industrial packaging materials in a specific region. The company aims to become a leader in the packaging, storage, and logistics sector within the short term and expand to the United States in the medium term. Previously, the warehouse processes were rudimentary, using pencil and paper for inventory management, which led to human errors in material handling and inventory control. To address these issues, the company implemented an inventory control solution called 'Bloquea Inventory' with the help of Cebra and Grupo Hazard. This solution allows for better control of inventory entries and exits, reducing human error by 80% and improving delivery times by 86%. The benefits include streamlined warehouse operations, reduced errors, and increased professionalism, which can attract new clients. The script suggests that SMEs should adopt similar technologies for process optimization and development.

Mindmap

Keywords

💡Distribution

Distribution refers to the process of making products available to consumers or for use through various supply chain activities. In the video's context, the company is involved in the commercialization and distribution of industrial packaging materials. This is a key activity that allows the company to reach its customers and serve the market effectively.

💡Packaging

Packaging is the process of enclosing or protecting products for distribution, storage, sale, and use. It is a critical component in the company's operations, as it is their main product offering. The video emphasizes the company's goal to become a leader in the packaging sector, indicating the importance of packaging in their business strategy.

💡Inventory Control

Inventory control is the management of stock levels for goods in a supply chain. It involves tracking inventory levels to ensure that products are available when needed while avoiding overstock or stockouts. The script mentions the company's previous challenges with inventory control, which led to errors and conflicts with customers.

💡Warehouse Operations

Warehouse operations encompass all the activities that take place within a warehouse, including material handling, storage, and retrieval. The script describes various activities performed in the warehouse, such as material unloading, dispatching of goods, and inventory control, which are essential for the company's logistics.

💡Short-term Vision

A short-term vision is a set of goals or aspirations that a company aims to achieve in the immediate future, typically within one to three years. The company's short-term vision is to establish itself as the leader in the packaging, storage, and logistics sector, which is central to their strategic planning.

💡Medium-term Vision

A medium-term vision extends beyond the short-term and typically covers a period of several years. The company's medium-term vision is to become a binational company with a presence in the United States, indicating their ambition for international expansion.

💡Manual Processes

Manual processes are tasks that are performed by people without the aid of technology or automation. The script mentions that the company initially used rudimentary manual processes with pencil and paper for managing inventory, which led to inefficiencies and errors.

💡Spreadsheets

Spreadsheets are digital sheets that allow for the organization and manipulation of data, often used for financial calculations and tracking. The company transitioned from manual processes to using spreadsheets, but this was not sufficient to address the issues they faced with inventory management.

💡Human Error

Human error refers to mistakes made by people when performing tasks. In the context of the video, human error was a significant problem in the company's inventory management, causing issues with material entries, exits, receipts, and deliveries, which led to conflicts with customers.

💡Inventory Management System

An inventory management system is a software application that supports and automates the tracking of inventory levels. The script discusses the implementation of an inventory management system called 'Bloquea Inventory' by Crupack, which helped the company to control entries, exits, and inventory within their warehouse.

💡Optimization

Optimization is the process of making the best or most effective use of resources or systems. The script highlights that the implementation of the inventory management system has optimized the operation of the company's four warehouses by 100%, reducing human error and improving delivery times.

💡Barcode Scanning

Barcode scanning is the process of reading data from a barcode using a scanner. The script mentions that the use of a terminal, TC21, has simplified the process of scanning product codes for both incoming and outgoing materials in the warehouse, which has increased efficiency and reduced errors.

💡Customer Satisfaction

Customer satisfaction is a measure of how well a company's products or services meet or exceed customer expectations. The script implies that by improving their warehouse operations and reducing errors, the company has increased professionalism, which can attract new customers and prospects.

💡Supply Chain Solutions

Supply chain solutions are services or systems designed to improve the efficiency and effectiveness of a company's supply chain operations. The company offers a range of solutions that accompany their customers throughout the entire supply chain, helping to develop and optimize their processes.

Highlights

The company specializes in the distribution and commercialization of industrial packaging materials.

They aim to become the sector leader in packaging, storage, and logistics in the short term.

The medium-term vision is to be a binational company with a presence in the United States.

Previous warehouse processes were rudimentary, using pencil and paper for material inflow and outflow.

Transitioned to spreadsheets, but human error remained a significant issue.

Problems included incorrect part numbers and inventory control issues.

Implemented 'Bloquea Inventory' to control entries, exits, and inventory within the warehouse.

The implementation process was challenging, requiring the entry of over 2,000 shelves into the system.

Optimized the operation of four warehouses by 100% with the help of Cebra and Grupo Hazard.

Reduced human error by 80% through direct system data capture.

Delivery times improved by 86%, and inventory control reached 72%.

Benefits include warehouse agility, reduced errors in material handling, and streamlined processes.

The use of TC21 terminal simplifies the scanning and handling of product codes.

Operators and administrative staff benefit from the streamlined process.

Customers see increased professionalism, attracting new prospects and clients.

SMEs should implement technologies to optimize their operations.

The company's solutions are designed for all types of businesses, supporting development and process optimization.

The company offers tools that accompany customers throughout the supply chain.