AI in Banking Explained for Beginners | Learn Artificial Intelligence
Summary
TLDRThe video script discusses the integration of artificial intelligence in banking to enhance customer experience, covering topics like digital transformation, customer service, and financial services. It highlights the use of AI for conventional banking tasks, customer identification, and notification systems to streamline processes. The script also touches on the benefits of AI in retail banking, investment banking, and the potential for personalized financial recommendations, aiming to modernize banking practices and improve customer relationships.
Takeaways
- 🚀 The video discusses the role of AI in transforming banking and financial services, highlighting the potential for customer experience and operational efficiency improvements.
- 💡 AI is being used to automate routine banking tasks, freeing up employees to focus on more complex and value-added activities.
- 🛡️ AI applications in banking include customer identification and verification processes, aiming to streamline and speed up customer interactions.
- 🔍 The script mentions the use of algorithms for risk management and fraud detection, enhancing security in banking operations.
- 🌐 AI is facilitating personalized banking experiences by analyzing customer data to offer tailored services and recommendations.
- 📈 The banking sector is leveraging AI to guide investment strategies and provide insights to customers for better financial decision-making.
- 🏦 The video emphasizes the importance of integrating AI into both front-office customer-facing services and back-office operations for a holistic transformation.
- 📊 AI is helping banks to analyze large volumes of data more effectively, leading to better strategic planning and decision-making.
- 🤖 The script suggests that AI can take over conventional banking tasks, allowing for a more streamlined and efficient banking process.
- 📝 The importance of customer feedback and history is underscored, with AI systems being implemented to improve customer satisfaction and loyalty.
- 🌟 The video concludes by encouraging viewers to subscribe and stay informed about the latest developments in banking and financial technology.
Q & A
What does the video discuss as a growing trend in banking and financial services?
-The video discusses the growing trend of implementing technology management and every generation of products and services through AI in banking and financial services.
What is the purpose of using AI in banking as mentioned in the video?
-The purpose of using AI in banking is to transform customer experiences, streamline processes, and improve services across various banking sectors.
How does the video suggest using AI to improve customer service in banking?
-The video suggests using AI to improve customer service by implementing algorithms that can smoothen customer identification and notification processes, eliminating the need for customers to go through a verification process repeatedly.
What role does AI play in the banking sector according to the script?
-AI plays a role in the banking sector by being responsible for conventional banking and back-office operations, as well as production and management.
What are some of the benefits of implementing AI in banking as highlighted in the video?
-Some benefits of implementing AI in banking include improving customer interactions, providing fast and efficient service, and automating routine tasks to enhance overall operational efficiency.
How does the video describe the impact of AI on customer relationships in banking?
-The video describes the impact of AI on customer relationships in banking as being able to provide personalized live insights and recommendations, thus improving customer experiences.
What does the video suggest as a way to make banking processes more efficient with AI?
-The video suggests using AI to guide algorithms that can make life simpler for customers, such as by setting up appointments and providing the best experiences with fixed deposits.
How does the video relate AI to the future of banking?
-The video relates AI to the future of banking by emphasizing its potential to revolutionize banking services, making them more accessible, efficient, and personalized.
What is the role of AI in managing the backend processes in banking as per the video?
-AI is responsible for managing backend processes in banking, which includes handling production and management tasks to ensure smooth operations.
How does the video view the potential of AI in enhancing the overall customer experience in banking?
-The video views the potential of AI in enhancing the overall customer experience in banking as significant, by enabling personalized interactions, faster services, and more efficient processes.
Outlines
🎓 Introduction to Banking and Finance Factors
The script begins with a welcome back to a video series focusing on banking and finance. It discusses the evolution of banking and the potential for subscription options in financial services, emphasizing the need for implementing technology management across all generations of products and services to transform customer experiences. It mentions the role of banking in retail, investment, and financial services, and the use of artificial intelligence in banking to streamline conventional banking processes, improve customer identification, and reduce the hassle of customer verification.
Mindmap
Keywords
💡Artificial Intelligence
💡Banking
💡Customer Experience
💡Investment Banking
💡Know Your Customer (KYC)
💡Anti-Money Laundering (AML)
💡Customer Relationship Management
💡Technology Management
💡Retail Banking
💡Customer Feedback
Highlights
Welcome back to 'Where I Science', discussing the role of AI in banking and financial services.
Introduction to the video discussing the evolution of banking with AI and financial factors.
The potential for subscription options in banking and financial services through AI.
Technology management and the transformation of products and services through AI.
The banking sector is using AI to improve customer experience and services.
AI's role in conventional banking to streamline customer identification and notification processes.
AI's potential to eliminate the hassle of customers going through a verification process.
The implementation of AI algorithms in banking services to help clients get fast and accurate interactions.
AI's contribution to the management and production aspects of banking operations.
Different conventional banking areas where AI algorithms can be applied for customer convenience.
AI's role in personalizing customer experiences and services in banking.
The use of AI in investment banking and financial services to target benefits and improve customer relationships.
AI's ability to provide insights and recommendations for personal lives, enhancing customer trust and investment.
The implementation of AI in banking to support major benefits for customers and improve management strategies.
AI's role in improving the process for anti-money laundering and customer feedback.
The potential for AI to make the most of investment opportunities and provide great respect for customer decisions.
The importance of subscribing to banking systems that utilize AI for better transaction monitoring and information reporting.
AI's capability to improve processes for customer satisfaction and the next steps in customer reach.
The integration of AI in banking and finance to make difficult tasks easier and more accessible.
The video concludes by emphasizing the power of AI in transforming banking and financial services.
Transcripts
MP3
अजय को
[संगीत]
हेलो हाय फ्रेंड्स वेलकम बैक टू है नजर
वीडियो फ्रॉम व्हेयर आईएस साइंस इन थिस
वीडियो विल डिसकस विड्रोल आफ एग बैंकिंग
एंड फाइनेंस फैक्टर इन बैंकिंग इस ग्रोइंग
एंड पोटेंशियल सब्सक्राइब ऑप्शन ऑफ एयर
पोलूशन इन बैंकिंग एंड फाइनेंशियल
सर्विसेज कंपनीज शोल्ड बे इंप्लीमेंटेड
टेक्नोलॉजी मैनेजमेंट एंड एवरी जेनरेशन आफ
प्रोडक्ट्स एंड सर्विसेज थ्रू यू टो
ट्रांसफॉर्म कस्टमर एक्सपीरियंस कस्टमर
सर्विस इंटरवर बट एग बैंकिंग बैंकिंग
एप्लिकेशन बैंक लिमिटेड टू रिटेल बैंकिंग
सर्विसेज ऑफिस आफ इन्वेस्टमेंट बैंकिंग
एंड फाइनेंशियल सर्विसेज फॉर अटैकिंग
बेनेफिट्स
कि आई
कि द टू मेन चैनल्स वेयर बैंक और विश्व
बैंक व एक्चुअली यूजिंग आर्टिफिशियल
इंटेलिजेंस और फ्रंट ऑफिस विच आईएस
रिस्पांसिबल फॉर कन्वेंशनल बैंकिंग एंड
बैक ऑफिस रिस्पांसिबल फॉर प्रोडक्शन एंड
मैनेजमेंट सो लेट्स प्रोटीन डिफरेंट
कन्वेंशनल बैंकिंग
कि बैंक पर लिब्रेटिंग एल्गोरिथम्स ऑन टू
फ्रंट टू स्मूथ कस्टमर आईडेंटिफिकेशन एंड
नोटिफिकेशन टू एलिमिनेट रिहर्सल आफ
कस्टमर्स टो गो थ्रू ए वेरीफिकेशन प्रोसेस
एंड ए स्पीडी प्रोसेस 270 टाइम एंड
कस्टमर्स
फोन कॉल्स बैकिंग सेक्टर आईएस यूजिंग ए
गाइड टो मेक लाइफ इंप्लाइज रूधे एल्गोरिदम
सेट अपॉइंटेड आई हैव बीन इंप्लीमेंटेड इन
स्पाइट बैंकिंग सर्विस टू हेल्प क्लाइंट्स
टो हेल्प थे कस्टमर टू गेट थे इंटरेक्शन
एंड गेट आंसर फास्ट एस पॉसिबल एंड डिवॉइड
आफ ऑल थिंग्स अरे एक्चुअली को सिंह बी
बैंक टू सेव अलॉटमंट ऑल फॉर योर दिन अधेड़
सपोर्टेड बाय पावरफुल एक्साम्स बेस्ट ऑल द
बेस्ट एंड एक्सपीरियंस आफ फिक्स्ड डिपॉजिट
कैन प्रोवाइड न धुंध ऑफ द डिपार्टमेंट कैन
गो टू द नंबर आफ सॉइल एंड अवॉइड पेइंग फॉर
टेलिंग
में एक
कि अ डिफरेंट एंड ऑल दर एस्पेक्ट्स आफ
हेल्पिंग बैंक टू डिपेंड और ट्वेंटी-20
कस्टमर रिलेशनशिप्स एंड प्रोवाइड्स पर्सनल
लाइव्स इंसाइड एंड रिकमेंडेशंस ए गोल टो
बे इंप्लीमेंटेड बाय बैंक विपिन बैक ऑफिस
और ब्रॉड एंड मैनेजमेंट आफ मेजर बेनिफिट्स
आफ पैक एब्स कस्टमर्स पे मनी एंड
इन्वेस्टमेंट एंड ग्रेट रिस्पेक्ट फॉर
मेकिंग थे मोस्ट आफ इन्वेस्टमेंट
सब्सक्राइब एग बैंकिंग सिस्टम को
सबस्क्राइब सब्सक्राइब इन्वेस्टिगेट
ट्रांजेक्शन विड्रॉन इट्स पॉसिबल वे
क्विट कैन एक्चुअली को एंड आफ्टर गेटिंग
समथिंग ग्रेट इनफॉरमेशन आफ गेटिंग सोम
कंट्रीज परमपिता ठे विल रिपोर्ट इट विल
हाइलाइट ट्रांजेक्शन टू द ऑफिशियल विद ऑल
द इंफॉर्मेशन अलसो एग्री पैक टू इंप्रूव
प्रोसेस फॉर एंटी मनी लॉन्ड्रिंग एंड
परफॉर्म नो योर कस्टमर अगले रिचेक अगेन इन
थे कस्टमर फीडबैक एंड हिस्ट्री एंड गैंबल
सब्सक्राइब एंड डोंट थिंग डिफिकल्ट एंड ए
गर्ल वेयर मोड ऑन बैंकिंग एंड फाइनेंस
टेस्ट ट्यूब्स पावरफुल एग सब्सक्राइब हैव
एनी क्वेश्चंस प्लीज लेट उस नो एंड वे विल
गेट बैक सून एस पॉसिबल टो विड्रॉ फ्रॉम
दिस वीडियो वीडियो
लुट लो
[संगीत]
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