Chubb Life claim story - Martynas Sinkus.

Chubb Life New Zealand

18 Mar 202402:30

Summary

TLDRMartina Sinos, a 32-year-old dairy farmer from South Canterbury, shares her experience of a severe hand injury that threatened her livelihood. With the support of insurance, including specific injury cover and labor replacement, she was able to recover without financial stress. The quick lump sum payment and work replacement eased her worries, allowing her to focus on healing and maintaining the farm operations. The narrative highlights the importance of insurance as a safety net for unforeseen circumstances, providing peace of mind and financial stability.

Takeaways

👋 Introduction: Martina Sinos, a 32-year-old living with her wife and two children, is a contract milker on a 650-cow farm in South Canterbury, New Zealand.
🏭 Business Operation: The farm requires a variety of tasks to be performed by each person, with everything needing to fall into place for a successful day.
🚜 Accident Occurrence: Seven months ago, Martina crushed her thumb with a post driver while building a fence, resulting in a significant injury.
🤕 Recovery Struggle: The injury to Martina's hand took a long time to recover, which raised concerns about her ability to fulfill her responsibilities.
💸 Financial Concerns: Martina worried about how to pay the bills during her recovery and how to shoulder her responsibilities as well as her partner's.
🆘 Insurance Realization: In a moment of despair, Martina remembered they had insurance and contacted Cassie, who took care of the rest.
📝 Assistance Provided: Cassie helped Martina with the paperwork, ensuring that the insurance policy was activated to cover the injury and labor replacement.
💼 Specific Insurance Coverage: The insurance included specific injury cover and labor replacement from Chubb, which was crucial for the business continuity.
💰 Financial Relief: Martina received a lump sum payment shortly after the injury, and labor replacement kicked in, alleviating financial pressure.
👷‍♂️ Business Continuity: The insurance allowed for people to be in place to help with the farm work, ensuring that the business could continue despite Martina's injury.
🙏 Peace of Mind: The insurance provided Martina and her family with peace of mind, enabling them to focus on recovery without financial stress.
🗣️ Client Philosophy: Martina's saying to her clients reflects the hope that insurance remains unused but is there as a safety net if needed.

Q & A

Who is the main speaker in the transcript?
-The main speaker in the transcript is Martina Sinos.
What is Martina's age and occupation?
-Martina is 32 years old and is involved in contract milking on a farm.
How many children does Martina have?
-Martina has two children.
What type of injury did Martina sustain while building a fence?
-Martina crushed her thumb with a post driver, which was a significant injury to her hand.
How did the injury impact Martina's ability to work on the farm?
-The injury affected her ability to shoulder her own responsibilities and those of her business partner.
What was Martina's immediate concern after the injury?
-Martina was concerned about how she would be able to pay all the bills during her recovery.
What role did insurance play in Martina's situation?
-Insurance provided specific injury cover and labor replacement, which was very helpful for Martina and her business.
What type of insurance coverage did Martina have from Chubb?
-Martina had specific injury cover and labor replacement insurance from Chubb.
How quickly did Martina receive the lump sum payment after her injury?
-Martina received the lump sum payment within a couple of days of the injury.
What was the impact of the insurance on Martina's peace of mind?
-The insurance allowed Martina to take a breath and have peace of mind, relieving the financial pressure.
What is the saying Martina has with her clients regarding insurance?
-Martina's saying is that she hopes the insurance is the biggest waste of money they ever spend, implying that they live a healthy life without needing to use it.

Outlines

00:00

🏭 Farm Life and Injury Impact

Martina Sinos, a 32-year-old living on a 650-cow farm in South Canterbury, discusses the critical nature of her and her wife's contract milking business. The day-to-day operations require everyone to perform specific tasks for success. Seven months prior, Martina suffered a severe hand injury when a post driver crushed her thumb, which significantly affected her ability to perform her duties. Her immediate concerns were about managing her responsibilities and the financial implications of her injury. The mention of insurance brought relief, and she contacted Cassie, who efficiently handled the situation, ensuring that Martina's specific injury and labor replacement insurance from CHUB provided immediate financial support and peace of mind.

Mindmap

Keywords

💡Make or break

The phrase 'make or break' refers to a situation that is critical and could determine the success or failure of something. In the video's context, it illustrates the severity of the injury to Martina's thumb and its potential impact on the family's business. The injury could have been a turning point that either allowed the business to continue or forced it to fail.

💡Contract milking

Contract milking is a practice where a dairy farmer works on another person's farm, typically under a contractual agreement, to milk cows and manage dairy operations. In the script, Martina mentions that they are 'contract milking on a 650 cow farm,' which provides the setting for the challenges faced by the family and the importance of each person's role in the operation.

💡Significant injury

A significant injury is one that has a substantial impact on a person's ability to perform their usual activities, often requiring a longer recovery time. The script describes how Martina's thumb injury was 'significant,' affecting his ability to carry out his responsibilities on the farm and causing concern over the business's continuity.

💡Responsibilities

Responsibilities refer to the duties or tasks that one is expected to perform. In the video, Martina expresses concern about his ability to shoulder 'his own responsibilities' and those of his business partner due to the injury, highlighting the importance of each individual's role in the success of the farm.

💡Insurance

Insurance is a safety net against potential financial losses. The script mentions that Martina thought of their insurance policy during his 'spiral of doom,' indicating that insurance provided a sense of security and financial protection for the family and their business in the face of unexpected events.

💡Lumpsum payment

A lumpsum payment is a one-time payment made as compensation for an injury or loss. The script states that Martina received a 'lumpsum payment within a couple of days of the injury,' which helped alleviate immediate financial pressures and allowed him to focus on recovery.

💡Work replacement

Work replacement refers to a service or provision that ensures work continues in the absence of a key worker due to injury or other circumstances. The script mentions 'labor replacement' as part of the insurance coverage, which helped take the pressure off by ensuring the farm's operations could continue without Martina.

💡Peace of mind

Peace of mind is a state of mental and emotional well-being, free from stress or anxiety. The insurance provided Martina with 'peace of mind,' allowing him to recover without the added stress of financial concerns or the farm's operation during his absence.

💡Financial pressure

Financial pressure refers to the stress caused by financial difficulties or the need to meet financial obligations. The script describes how the insurance coverage helped to 'take the pressure off' financially, emphasizing the relief it provided to Martina and his family during a challenging time.

💡First point of contact

The first point of contact is the initial person or entity one reaches out to for help or information. In the script, Martina mentions that he tells his clients he should be their 'first point of contact' in case of an emergency, indicating his role in providing immediate assistance and support.

💡Healthy life

A healthy life refers to a lifestyle that promotes physical and mental well-being. The script includes a saying that Martina has with his clients, hoping that the insurance they purchase is 'the biggest waste of money you ever spend,' implying that he hopes they live a 'healthy life' without needing to use the insurance.

Highlights

The importance of insurance for a business owner's livelihood is emphasized by Martina Sinos.

Martina Sinos and her family live on a 650-cow farm in South Canterbury, highlighting the scale of their operation.

The necessity of each person's role in the success of a day's work on the farm is underlined.

A personal injury incident is recounted, where Martina crushed her thumb with a post driver.

The injury's impact on Martina's ability to perform her and her husband's responsibilities is discussed.

Financial concerns post-injury, including the ability to pay bills, are expressed.

The role of insurance in providing a safety net during times of crisis is highlighted.

Cassie's role in handling the insurance claim process is mentioned, showing the support system in place.

The use of a specific injury cover and labor replacement policy from Chub is detailed.

A lump sum payment was received shortly after the injury, providing immediate financial relief.

Labor replacement kicked in, alleviating the pressure of managing the business during recovery.

The insurance allowed the family to focus on recovery without financial stress.

The value of having people in place to help out during a crisis is underscored.

A saying shared by Martina with her clients about the hope that insurance remains unused is mentioned.

The transcript concludes with the advice to contact Martina in case of an unfortunate incident, emphasizing preparedness.