I Fixed This Facebook Ad Account In 2 Weeks!

Justin Lalonde
6 Aug 202416:14

Summary

TLDRIn this video, Justin from P Advertising shares his strategy for reviving a struggling Facebook ad account. He details a two-step process that includes account consolidation and creative refresh, leading to a 15% increase in sales and a 1.64 ROAS in just 14 days. The approach involved simplifying the campaign structure, focusing ad spend on the best-performing product, and creating compelling ads with AI voiceovers. The success is evident in the client's positive feedback and improved account performance.

Takeaways

  • 😀 Justin, the founder of P advertising.com, shares his success in fixing a Facebook ad account in 2 weeks with simple steps.
  • 📈 The client's previous ad agency spent $47,000 with a 1.29 ROAS, which was unprofitable and needed improvement.
  • 🔄 Justin's agency took over during a 30-day overlap and immediately began optimizing the account to stop further losses.
  • 📉 The client had already noticed a significant drop in performance and decided to end the collaboration with the previous agency.
  • 🚀 Justin's strategies led to a 15% increase in total sales and a 1.64 ROAS within 14 days of taking over the account.
  • 🎯 They focused on consolidating the account, reducing the number of campaigns from 47 to 8 for better manageability and performance.
  • 💰 The budget was realigned to prioritize the best-performing product, allocating 80% of the ad spend to it and 20% to test other products.
  • 🛠️ A heavy creative refresh was implemented, resulting in new ads that outperformed previous ones, leading to a 12.5% hit rate.
  • 📝 The creative process involved researching personas, desires, and product features to develop high-converting ad concepts.
  • 📈 The top-performing ad accounted for about a third of the account's spend, indicating a winning ad that could be scaled over time.
  • 🔗 For e-commerce or info product business owners looking for a paid ads partner, Justin invites them to book a call with P advertising.com.

Q & A

  • Who is the speaker in the video and what is his profession?

    -The speaker is Justin, the founder of P advertising.com, an online marketing growth firm specializing in simplifying online marketing for thriving businesses.

  • What was the primary issue with the Facebook ad account before Justin's intervention?

    -The primary issue was that the account was unprofitably scaling, with an ROI that was too low to cover expenses, and the client was losing money due to poor management by the previous agency.

  • How much ad spend and what was the ROI for the client before the old agency took over the account?

    -Before the old agency took over, the account had a $24,000 ad spend with a 1.57 ROI.

  • What was the situation of the account after the old agency had been managing it for some time?

    -After the old agency managed the account, the ad spend increased to $47,000, but the ROI dropped to 1.29, which was unprofitable for the client.

  • What was the client's main concern regarding the old agency's management of the Facebook ad account?

    -The client's main concern was that the old agency was just scaling the account without improving results, making the account a mess and causing unprofitable scaling.

  • How many live ad campaigns were there on the account when Justin's team took over?

    -There were 47 live ad campaigns on the account when Justin's team took over.

  • What was the main strategy Justin's team implemented to improve the account's performance?

    -Justin's team implemented account consolidation, focusing on the best-performing product, and a heavy creative refresh to improve the account's performance.

  • What was the result of Justin's team's efforts in the first 14 days after taking over the account?

    -In the first 14 days, they reduced the ad spend to $12.3 thousand, increased total sales by 15%, and improved the ROI to 1.64.

  • How did Justin's team approach the creative aspect of the ad account?

    -They focused on a heavy creative refresh, using AI voiceovers, and creating new ad concepts based on research about personas, desires, and product features.

  • What was the hit rate of the ad creatives tested by Justin's team in the first month?

    -The hit rate was 12.5%, meaning one out of the ads tested became a winning ad.

  • What is the long-term goal for the hit rate of ad creatives in Justin's team's typical account management process?

    -The long-term goal is to achieve a hit rate of 20% or more, where one out of five ads launched becomes a winning ad.

  • What advice does Justin give to e-commerce or info product business owners looking for a paid ads partner?

    -Justin invites e-commerce or info product business owners to book a call with his team at P advertising.com for potential collaboration.

Outlines

00:00

🛠️ Facebook Ad Account Revamp

In this paragraph, Justin, the founder of P Advertising, introduces his online marketing firm's success in spending $10 million profitably for clients and shares his experience in fixing a problematic Facebook ad account in just two weeks. The account, previously managed by another agency, had a dismal ROI of 1.29, which was significantly below the break-even point for the info product client. Justin outlines the initial state of the account, the client's frustration with unprofitable scaling, and the immediate actions taken to address the situation, including a 30-day overlap period and a decision to take control of the account due to worsening results.

05:02

📉 Unprofitable Scaling and Campaign Consolidation

This section details the issues with the previous agency's approach to scaling the ad account unprofitably and the overwhelming number of campaigns—47 live ad campaigns—running concurrently. Justin explains the importance of optimizing for a higher ROI before scaling and criticizes the lack of a clear strategy from the previous agency. The paragraph concludes with the actions taken to consolidate the account, reducing the number of campaigns to eight, and refocusing the ad spend on the best-selling product, which was previously underfunded at only 50% of the budget.

10:04

🎨 Creative Refresh and Ad Performance

The third paragraph discusses the creative refresh strategy implemented to improve ad performance. It highlights the lack of creative work by the previous agency and the subsequent focus on producing new ads with AI voiceovers to revitalize existing content. The new approach led to the creation of a top-performing ad and a 12.5% hit rate for tested ads. The paragraph also outlines the research process undertaken to understand the target audience's desires and the development of ad concepts that resonated with these desires, resulting in higher conversion rates.

15:05

📈 Account Optimization and Future Outlook

In the final paragraph, Justin summarizes the account's transformation, emphasizing the consolidation of the ad structure, reallocation of the budget to focus on the winning product, and the heavy creative refresh based on thorough research. The account now has a simpler structure, is more profitable, and is easier to manage. Justin expresses his enthusiasm for continuing to work with the client and promises to provide updates on the account's progress. He also invites viewers who are e-commerce or info product business owners to book a call with P Advertising for marketing assistance.

Mindmap

Keywords

💡Facebook ad account

A Facebook ad account is a platform where businesses manage their advertising campaigns on Facebook. In the video, it's the central focus as the speaker, Justin, discusses how he improved the performance of a client's ad account by implementing new strategies, which is integral to the theme of online marketing optimization.

💡ROI (Return on Investment)

ROI is a financial metric used to measure the returns of an investment relative to its cost. In the context of the video, a low ROI indicates that the ad spend is not generating enough profit, which was a problem Justin aimed to solve by increasing the efficiency of the Facebook ad account.

💡Online marketing

Online marketing refers to advertising and promotional efforts that use the internet and email to drive direct sales via electronic commerce websites. The video's theme revolves around simplifying online marketing to elevate businesses, as demonstrated by the case study of the Facebook ad account.

💡Account consolidation

Account consolidation in the video refers to the process of reducing the number of active ad campaigns to simplify management and improve focus. Justin mentions reducing 47 live ad campaigns to eight, which was a key strategy in turning around the client's ad account performance.

💡Product focus

Product focus denotes concentrating marketing efforts on specific products that are performing well. In the script, Justin explains reallocating 80% of the ad budget to the best-selling product, which was a pivotal move in enhancing the account's ROI.

💡Creative refresh

A creative refresh involves updating or changing the visual and textual content of ads to rejuvenate the marketing message. The video describes how Justin's team created new ads with AI voiceovers and fresh concepts, which significantly improved the account's performance.

💡AO model

AO stands for 'Automatic Optimization', a model in Facebook's ad system that automatically optimizes ad delivery for the best results based on the campaign's objective. The script mentions testing an AO model as part of the new strategies implemented in the ad account.

💡CBO model

CBO stands for 'Cost-Break-Objective', a strategy where ad spend is increased only after achieving a certain ROI threshold. The video discusses using a typical DCT (Dynamic Creative Test) under a CBO model, which is part of the optimization process.

💡Hit rate

In the context of the video, hit rate refers to the percentage of ads that perform well and meet the desired Key Performance Indicators (KPIs). Justin mentions a 12.5% hit rate, indicating that one out of the eight tested ads became a winning ad.

💡Persona

A persona represents a specific type of customer or user that a product or service is designed for. The script describes how Justin's team identified and targeted specific personas interested in the client's master classes, which is crucial for creating effective ad campaigns.

💡Desire research

Desire research involves understanding the wants and needs of potential customers. In the video, it is part of the process to create compelling ad headlines and concepts that resonate with the identified personas, which is key to the success of the ad campaigns.

Highlights

Fixed a Facebook ad account in 2 weeks using two simple steps.

Founded P Advertising, specializing in simplifying online marketing for thriving businesses.

Spent $10 million profitably for clients and consulted over 160 clients.

Account performance review showed a decrease in ROI from 1.57 to 1.29 with increased ad spend.

Client's concern about unprofitable scaling and lack of understanding in the account.

30-day overlap period where the client took control of the account due to dissatisfaction.

Achieved a 15% increase in total sales and an ROI of 1.64 in 14 days post-intervention.

Significant improvement in Blended ROI, nearing a healthy state of 2.

Consolidated the account structure by reducing 47 live campaigns to 8.

Focused ad spend on the best-selling product, allocating 80% of the budget.

Introduced a creative refresh with AI voiceovers and new ad concepts.

Developed a research process for persona building and desire enhancement.

Created high-converting ad concepts with a 12.5% hit rate.

Optimized ad account for better understanding and profitability.

Provided a clear strategy for scaling ad accounts profitably.

Offered a call to action for e-commerce and info product business owners to book a consultation.

Invited viewers to check out more marketing tips on the channel.

Transcripts

play00:00

I fixed this Facebook ad account in 2

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weeks only with two very simple steps

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that I want to share with you in today's

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video now if you're new to the channel

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you don't yet know who I am my name is

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Justin and I'm the founder at P

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advertising.com an online marketing

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growth firm specializing in elevating

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thriving businesses by simplifying

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online marketing now over the last year

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we spent profitably right around $10

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million for our clients and we've now

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had the chance to work and consulted

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with with over 160 plus clients at the

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agency with that being said let's get

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straight into today's video as the title

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says it I fixed this Facebook ad account

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in 2 weeks now I want to take you back

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to the old agency that was handling the

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S account before we came on board so

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here's the beautiful work that they did

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and again no shame everybody has their

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own processes but sometimes I do see a

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few scenarios and some ad accounts that

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just make me cringe and die inside a

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little bit and that was one of those so

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the old agency got this account from

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this so that was the state of the

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account before the agency took it on so

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ail of this year headling the account

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$24,000 in ad spend about $388,000 in

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purchase conversion value 1.57 roas that

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was the before okay and keep in mind

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that this is an info product client they

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need to be slightly above one

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technically in order to have some form

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of a break even they want to be closer

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to two Okay so keep that in mind so they

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got the account from 24,000 in adpen at

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1.5 roas to a 1.29 Ros at

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$47,000 in ad spend now you might be

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asking me Justin why are they scaling

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when the account is actually going down

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I don't know this was actually the exact

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problem that the client had brought up

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on a demo call with myself on the month

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of May they're like hey look this agency

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right now is just scaling and scaling

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the account nothing's happening they're

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scaling unprofitably I don't understand

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anything in the account it's a mess

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we'll get to that in a second but what

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ended up happening is the client decided

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to sign with us before yet announcing

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that a set agency they would depart so

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there's like a 30-day overlap where we

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were on pause waiting to fully on board

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our new C and she had shared this

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message to us on slack right so in June

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itself it's like hey you know I hope you

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guys had a relaxing weekend I wanted to

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give you guys some updates on my current

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ad account status I did a summary of the

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numbers for this month the results are

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not looking good at all actually very

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bad the agency is basically losing me

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more money since the ROI is so low and

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does not cover my expenses I decided to

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officially end the collaboration with

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them and take control of the account so

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in other words she had given them a

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30-day heads up but now she's like hey

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look let's stop it right now I'm taking

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care of the account like this is just

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going from bad to worse in the meantime

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I did some optimization didn't want to

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make any you know heavy changes last two

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days had very poor results hard to tell

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if the campaigns aren't working well

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because they haven't spent enough to

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generate sales additionally I noticed

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some small you know mistakes there's

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some mix in the test what do you guys

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recommend I do so we ended up telling

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her a little bit about what to do with

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the account before we officially took

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the account on board about 2 weeks later

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or so as we had set the onboarding date

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with that said client and now in our

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last 14 days the results are looking

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like this the last 14 days we've spent

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about $12.3 th000 which puts us back

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slightly above the Run rate prior to the

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old agency coming on board so we did

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very we we scaled the ad spend a little

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down but more than what it was before we

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on track spent about 25 $26,000 on a

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monthly basis right now so slightly

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better than what it was in April and if

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you look at it even by dropping the ad

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spend this much we're up 15% in total

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sales and if you look at roas we're at

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1.64 now the client also likes to keep a

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track of Blended rollas which is total

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Shopify sales divided by total ad spend

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because Facebook is the primary sales

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channel for this business I mean most of

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their sales come from Facebook they do a

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little bit of email but as she was

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telling us that a lot of the sales via

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email are typically people that first

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came from Facebook and then kind of get

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recouped by those emails in itself so if

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you do the math from Shopify total sales

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to what's in ad spend on the ad account

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we're close to two at this point so much

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healthier state of the account and what

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what are the differences that have led

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to that well before I go into that

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here's now the messages that I

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personally love seeing on slack from a

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client so now she's coming back to us

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hey everyone sorry for the late reply

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have been receiving email notification

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blah blah blah I've been watching the

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sales and aside from Sunday we've seen a

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very great Improvement which I'm very

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happy about and then thank you you know

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to one of our team members I can see

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that we're in the right direction great

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work and then 3 days ago again these are

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great news Coss crossing fingers that we

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continue moving upwards every day it's

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been looking better and better and

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better by the day and we're now slowly

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increasing ad spend once again on this

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account so what went wrong before and

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what did we do to fix this account well

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how did that happen right number one

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account consolidation and product Focus

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one thing I'll say is I don't know what

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was the methodology of the previous

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Agency on this account but what I can

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tell you is that number one they were

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profitably or unprofitably I should say

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scaling an ad account which I personally

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would never do in this case like don't I

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always kind of think about it that way

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right if you as an hypothetically

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speaking you want to be at about 1.5 Ras

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while you spend about $50,000 a month in

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ad spend right cuz you're going to have

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more purchase volume if you spend more

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on ads so you can afford to have a

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slightly lower roll ass okay so let's

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just hypothetically say that you want to

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get a 1.5 roow ass with 50 Grand a month

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in ad spend well if you're currently

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spending hypothetically saying $25,000 a

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month in ad spend and you are at a 1.3

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Rass well chances are if you double the

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ad spend roas in no way is going to then

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proportionately go up it's actually if

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anything going to go down so if you're

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at $25,000 a month in ad spend and you

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want to get to again you're you're at a

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current 1.3 your goal is to get a 50

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Grand a month and AD spend it with a 1.5

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then you should probably optimize the ad

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account to get you a 2X roas at about

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$25,000 a month in ad span and then

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you'll know that hey if I scale this

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account I've got room for roas to then

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go down as I scale this account because

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I'm more profitable now than what I need

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to be at scale so with that being said

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looking into it this is the whopping

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amount of campaigns that these guys were

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running before we came on board actually

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it's BL BL out the number right now but

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I can confirm it to you it's 47 47 live

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ad campaigns on this account I am

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telling you when we audited this account

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we're like hey look you know Mrs Mrs

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clein Right I was like do you know why

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they have that many campaign you know

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what is the logic behind all the

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campaigns on the account she's like no

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like I've been trying to get on a call

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with the agency I've asked them many

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times to like explain to me what was the

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the the logic behind having that many

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campaign I don't understand what's going

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on I don't know why we have this many

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campaign I feel like the account is over

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the place and it stresses me out because

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I know that the results aren't good and

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if I open the account I can't even get a

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clear read on what's happening with the

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ad account 47 live ad campaigns in the

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month of June okay whereas now in the

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last 14 days we have eight campaigns up

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and rolling okay eight campaigns on the

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account so we've dramatically lowered

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the amount of campaigns that we've had

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on the account now considering the old

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agency also had a couple traffic

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campaigns running on the ad account

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itself I will consider the fact that our

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outbound CTR did do pretty good all

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considered we're up from a month over

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Monon perspective from sales campaigns

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like we're at 1.15% they were at 1.1

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obviously A Little Less ad spend so I'll

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I'll give them that but they also had a

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lot of traffic campaigns again in that

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mix so con heavy consolidation of the

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account we're like look let's just have

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one campaign per product or try and have

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close to one campaign per product in

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this case one of the uh product that

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this client sells one of the master

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class that they sell actually has two

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campaigns up and running on our side

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right now second thing that we also did

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is just a changing the product Focus

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based on a budget perspective I don't

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know why but once again when looking

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into the previous agencies ad account

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they were uh running about 50% only of

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the ad accounts ad spent to the

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bestselling product and going on the

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website we would see that by far sales

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of one product of that client really

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exceeded any other uh sales of other

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products and we asked that client we're

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like hey do you have any like specific

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sales objectives do you absolutely need

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to push one product over another she was

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like well not really like hly I can just

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decide which one to push more than the

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other does not really matter it's not

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like I have stock right those are

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digital products we're like well why

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don't we focus more Budget on the one

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product that really works on this

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account which is what we did we

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allocated about 80% of the ad account's

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budget that a one-inning product the one

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winning master class that this client

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had and 20% to testing other products

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that this client had I'm also happy to

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report that the top three campaigns of

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the account itself are three new

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campaigns that we had launched on this

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account which two of them actually or

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one of them follows our typical uh DCT

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kind of CBO model two of those follow

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more of an AO model which is something

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that we're testing right now it's still

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DCT model by the way it's still Dynamic

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creative test just under an AO format

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instead of a CBO so again it's still

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broad targeting um broad targeting with

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only demographics being limited focuses

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on the creative side but just testing an

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AO on that font which is again something

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that we've been testing for a little bit

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we also kind of tested an advantage flaw

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shopping Campaign which didn't do as

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well as we expected actually on this

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account you can also see that from a CPM

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perspective in itself that we had a much

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lower CPM on um our quotequote manual

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accounts although I'll give it to that

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campaign even though it spent a lot less

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money um click through rate was actually

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better on that campaign versus our

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typical DCT campaign so that was step

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one just consolidating most of this ad

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account structure step two it's a

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creative Focus okay that was another

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thing too when we came into the account

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we've analyzed the last 3 months and

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then we kind of asked the client is the

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agency producing creatives because right

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now it just seems like the same

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creatives have been running for about

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three months they're just switching them

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from different campaigns they're testing

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traffic versus engagement versus

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purchases the ad account just gets more

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and more complex whereas there's barely

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any creative work done and we're using

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the same post IDs with the same ad

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copies for about 3 months she's like no

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that's another thing too I've been

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trying to tell them there's not a lot of

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creative work being done we're really

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just focusing on media buying media

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buying media buying in order to turn

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this account around and they promised

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that they were going to do some

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creatives and I don't see that I was

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like okay well let's start and focus on

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that and when I looked into it right

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it's just kind of one the first step we

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did um or the second step that we did I

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would say in this in this process is the

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heavy creative refresh which right now

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all of the best ads of the account for

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the last 14 days have been our ads like

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our ads have dramatically outperformed

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any other ads on the account what we did

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first and foremost while we were getting

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new ugc up and rolling with some of our

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own content creators is we took some of

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the assets the client already had and

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did AI voiceovers which is one of the

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easiest kind of manipulation we do

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coming into an account is in order to

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favoritee like speed what what we're

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going to be doing is we're going to take

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all of the current like winning ads uh

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raw content put them together in a

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folder we're also going to download some

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stock content so some stock video and

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such if possible or applicable for a

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client some clients we don't even need

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to do that then we're going to create an

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ad script that we for for like a

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specific narrative that we want to push

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we're going to get an AI voice over that

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sounds incredibly humanlike to do this

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AI voice over and then we're going to

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actually creates a kind of a mashup of

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all of these content pieces that we've

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had together with the AI script adding

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subtitles and effects on screen which

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pretty much creates a whole new video

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concept at this point that's what we did

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to favor IE again speed now is like our

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top ad the second best performing ad you

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can kind of see it a little bit right

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here this actually was a static creative

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that we've had um and then the third one

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again is a video in itself but that

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first one that you see right here we've

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had like different iterations of it and

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it's just been performing okay it's been

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our best add so far on the account since

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launching it now we took this client

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with our creative strategist through our

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typical research process process when

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unboarding a new account so it all

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started off with researching more about

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the different personas that this account

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had I've uh removed a couple of steps of

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our process here because if I did share

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that it' be a lot of private info to

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share but we kind of identifi specific

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personas that might be interested into

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these master classes which we've

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identified here on our left column then

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we listed out the more the most kind of

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likely would be um Mass Market desires

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her uh Persona as well as kind of

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enhancing or developing this Mass Market

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desire so I want two statements right I

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want to create perfectly fitting

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garments for myself and my family which

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is actually our best mass Market desire

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on this account so I can avoid the

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frustration of ill-fitting clothes so I

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can feel confident and comfortable in

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what we wear so I can take pride in my

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sewing skills and showcase my right so

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we did our Mass Market desire research

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then we did a research about the said

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products in themselves so listed out all

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the features now the next step that we

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actually did was to list out all the

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features of every single core Master

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Class of product that this client

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offered talk about why these features

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included and enhancing and once again

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developing these features to really

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understand why these are included and

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what's the actual true benefit to the

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consumer at the end of the day and

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matching those with some of our

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strongest Mass Market desires that we've

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identified and then after we got through

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that we started developing some headline

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examples for that client so using

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specific patterns that we like to use in

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our ads such as you know measuring the

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size of the claim time Authority in the

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claim stating the claim is a case

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history so some of the headline examples

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that we've had you know from novice to

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expert pattern maker and in weeks Master

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Class by Renown fashion Couer industry

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secrets from the master pattern maker so

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on and so forth right and at once we've

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done that we got to the drawing board

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and actually mapped out our ad creatives

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so in that first month we roughly

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produced about 13 or so ad creatives

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we've only tested about eight so an

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average roughly two a week and we found

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really one winning ad in that time

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period so 12.5% hit rate so far I mean

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if we consider every single ad we

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produced if we kind of remove those all

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things and with all the ads that we've

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tested so far that would put us at about

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a 12.5% hit rate which means one again

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out of the ads that we've tested so far

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has been a winning ad the rest are

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outside of kpi now for typical account

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we'll try and optimize anywhere between

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20% or more in hit rate which means we

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want to get to a point with a client

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account where one out of five ads that

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we launch end up becoming winning ads

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how do we do that we do that number one

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through time and volume in a sense where

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we know that the more of these creatives

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that we test the more patterns we can

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start noticing so we might notice that a

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specific headline pattern might make

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more sense for an ad we might start

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noticing that a specific mass Market

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desire is better than others right now

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we've only been focusing on testing like

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one main Mass Market desire we might

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notice that specific awareness levels

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and positionings are better than others

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uh that specific personas perform better

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than others or creative types and all of

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these elements that we didn't notice we

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can plug and play together and then

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create if you want like a super ad right

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based on these winning patterns notice

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on an account but that's also with a

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thorough research process like this it

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allows us to not have that hit rate be

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zero in the sense where like most

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clients will be able to find a winning

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ad within about month and a half maybe

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two months like at most we able to get

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that locked in which is an ad that can

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sustain a certain amount of AD Spin and

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can be scaled through time which right

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here you know this one ad variation once

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again with like its different iterations

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got give or take a little bit more than

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a third of the ad account spend for this

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time period which again all things

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considered it's a pretty good sign of an

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ad being a winning ad so recap

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everything here and honestly this is

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what we do for most clients that come to

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us in dist stress it's a lot of them

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have a very Messier complicating ad

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account structure so here we've

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Consolidated this account structure

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we've better reallocated the budget on

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this account itself to focus on their

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winning product so 80% of the budget on

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that winning product versus 20% on other

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sub products of uh the their store and

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then heavy created refresh following our

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research process starting with desire

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research then Persona building then

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product performance matching that with

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specific desires on the accounts

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creating our headlines and then ending

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up with creating High converting ad

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Concepts putting us at a current 12.5%

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hit rate so we're left with this first

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couple of weeks with one winning ad a

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simpler ad account much easier to

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understand More Money More profits

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everyone's happy I'm definitely looking

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forward to keeping working with this

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client and we'll update you guys as time

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goes by with that being said if you made

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it this far in the video and you are

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either an e-commerce brand owner or an

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info product business owner wanting to

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part with the paid ads partner on

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Facebook Google and or Tik Tok then

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click the link down below to book in a

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call to speak with our team at PID

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advertising.com today on that not I'm

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going to invite you guys to check out

play16:08

more videos on the channel for some more

play16:10

useful marketing tips and I'll see you

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in the next one peace

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