How I Run a $2M+ Fiverr Business Living in Serbia

Summary

This vlog offers an inside look at the daily life of running a successful 7-figure business in Serbia. From handling over 200 active orders on Fiverr to managing a growing team, the entrepreneur shares insights on team dynamics, communication strategies, and personal well-being. The video also highlights key business strategies, such as using Fiverr for client engagement and leveraging social media for growth. The entrepreneur discusses overcoming challenges, maintaining productivity, and the importance of staying healthy while balancing work with personal life. The journey reflects dedication, growth, and the entrepreneurial spirit in action.

Takeaways

• 😀 The speaker runs a 7-figure agency in Serbia and emphasizes the importance of authenticity and transparency in daily operations.
• 😀 Daily calls are conducted with the team to manage tasks and ensure the efficiency of systems in place, such as re-engaging past clients.
• 😀 Fiverr is utilized not only for completing orders but also for client communication, making it easier to manage 200+ active orders consistently.
• 😀 The speaker highlights the potential of using social media (LinkedIn, Instagram) to drive traffic to Fiverr and acquire new clients.
• 😀 January was a record month with 36.7k in sales, showing that recent strategies are working well in driving business growth.
• 😀 A consistent and effective content strategy on platforms like Instagram and Fiverr is vital for attracting clients and sustaining business growth.
• 😀 Building and maintaining a strong team is key to growing a business, but it's challenging to keep everyone motivated and focused long-term.
• 😀 The importance of good communication and a clear system in managing clients and tasks is crucial in reducing cancellations and improving order fulfillment.
• 😀 Staying healthy and active, such as through regular exercise, helps with maintaining mental clarity and work efficiency, especially in high-stress entrepreneurial environments.
• 😀 The speaker discusses the importance of delegation, mentioning how tasks like order deliveries are handled personally to ensure quality control.
• 😀 The speaker reflects on the advantages of working in a co-working space, surrounded by like-minded individuals, which helps in maintaining focus and opening opportunities.

Q & A

What key business strategy has contributed to the company's growth in January?

The company implemented strategies to re-engage past clients, effectively using Fiverr to manage communication and orders. This led to consistent growth, reaching 36.7k in sales, which was higher than previous months like December.

How does the business manage communication and orders efficiently?

The business uses Fiverr to manage both communication and orders. With over 200 active orders at any given time, this system simplifies tracking and communication with clients, ensuring the team stays organized.

What is the role of social media in generating business for the company?

Social media platforms like LinkedIn and Instagram help drive traffic to Fiverr profiles, where the business can engage with new clients. Many people overlook this potential, but it offers both affiliate commissions and new business opportunities.

What is the importance of a system in team management?

Having a well-established system is crucial for managing a team. It helps ensure that team members stay focused and productive, even during challenging periods. Without a system, employees may lose focus, impacting the overall workflow.

What are the challenges of building and maintaining a team?

The biggest challenge is maintaining focus and productivity over time. While initial excitement is common, sustaining motivation and controlling the workflow becomes harder without a good system in place.

How does the company handle cancellations and reduce their frequency?

By improving communication and setting clear expectations with clients, the business has been able to significantly reduce cancellations. This has resulted in fewer cancellations, down from over 3,000 in previous months to just 1,200 in December.

What personal habits help the owner stay productive and manage stress?

The owner stays productive by maintaining a healthy lifestyle, incorporating regular exercise into their routine, and eating healthily. They emphasize the importance of physical activity for mental clarity and efficiency in work.

Why is it important to invest in a team, according to the owner?

Investing in a team is crucial because the owner recognizes that if they were to get sick or unavailable, no one could replace them without a strong, reliable team. This ensures business continuity even during personal challenges.

How does working in a co-working space benefit the business?

Working in a co-working space provides an environment that minimizes distractions while offering networking opportunities. Surrounding oneself with like-minded individuals helps boost motivation and opens up new business opportunities.

What does the company do to improve the customer experience on Fiverr?

The company is focused on improving the quality of their gig videos to provide a more professional, engaging experience for clients. They plan to create high-quality, studio-recorded videos showcasing their work with better graphics, which could attract more potential clients.