3 erros e 3 acertos que eu cometi como gerente de enfermagem | Enfermeiro de Sucesso

Summary

In this insightful video, a nursing manager reflects on key mistakes and successes in her leadership journey. She shares three major errors: overexposing her team’s struggles, becoming overly friendly with staff, and neglecting personal boundaries in work hours. She emphasizes the importance of balance, professionalism, and self-awareness in management. The speaker then highlights her three greatest achievements: fostering team collaboration, being present for her staff, and caring for their well-being. Through these reflections, she provides valuable lessons on effective leadership and the need for constant growth and improvement in management practices.

Takeaways

• 😀 Be cautious about sharing your team's challenges and goals with others, as it can unintentionally undermine your team’s morale and sabotage their efforts.
• 😀 It's important to strike a balance between being friendly and maintaining professional boundaries with your team. Avoid becoming overly familiar, as it can lead to a lack of respect and issues with authority.
• 😀 Don't ignore the importance of time management in your leadership role. Not knowing when to leave the hospital can negatively affect both your professional and personal life.
• 😀 Good leadership involves delegation. You don't have to micromanage; instead, train and empower your team to handle tasks independently while you focus on strategic priorities.
• 😀 Always reflect on feedback, even if it's uncomfortable. Criticism, especially regarding your leadership style, can be an opportunity to grow and make necessary adjustments.
• 😀 Developing strong partnerships across departments (not just your own team) is crucial for effective management. Collaboration is key to achieving great results.
• 😀 Being present with your team, both physically and emotionally, can make a significant difference in their engagement and performance. Your presence helps build trust and a sense of security.
• 😀 It’s essential to recognize when your team needs guidance or support. Address small issues early on before they snowball into bigger problems.
• 😀 Consistent and clear communication with your team is vital. Don’t just focus on the technical or logistical side; also take time to connect with your team on a personal level.
• 😀 Trust your team and foster an environment where they can contribute ideas and be actively involved in decision-making. Building a culture of trust will lead to better collaboration and results.

Q & A

What was the first major mistake made by the nursing manager in the script?

The first mistake was sharing all the failures of the team with other managers and colleagues, which caused a negative impact on the team's morale and led to an increase in adverse events. The nursing manager later realized the importance of not exposing the team’s weaknesses publicly.

Why was the nursing manager's attempt to become friends with the team considered a mistake?

The nursing manager tried to be overly friendly with the team, blurring professional boundaries. This lack of structure led to a situation where expectations weren't clear, and it caused confusion and mistakes, such as giving time off to employees who should have been working.

How did the nursing manager's lack of boundaries affect their leadership?

By trying to be too friendly and not enforcing boundaries, the nursing manager failed to maintain a professional distance, which led to issues with accountability. The manager later recognized that effective leadership requires a balance between being approachable and maintaining authority.

What lesson did the nursing manager learn from giving too much freedom to their team?

The nursing manager learned that being too lenient, without clear expectations and limits, can lead to problems. They realized that managing a team requires a balance of support and clear boundaries to maintain discipline and ensure tasks are completed efficiently.

What was the second major mistake made by the nursing manager?

The second major mistake was not establishing proper working hours and work-life balance. The nursing manager overworked themselves, often staying late and neglecting their personal life, which eventually affected their well-being and relationships.

How did the nursing manager's excessive working hours impact their personal life?

The nursing manager’s failure to set a clear boundary between work and personal life led to stress and negatively affected relationships at home. It took a toll on their well-being until a professor pointed out the need to delegate tasks and manage time more effectively.

What was the key piece of advice given by the professor to the nursing manager?

The professor advised the nursing manager that a good leader doesn't need to be present all the time. They need to delegate, manage strategically, and allow the team to take ownership of their work. Being constantly available to the team can lead to burnout and inefficiency.

What was one of the major successes the nursing manager achieved in their leadership role?

One major success was the nursing manager's ability to work in partnership with the entire team. By collaborating with all departments, from administration to the technical staff, the manager ensured a cohesive work environment that helped achieve results.

How did the nursing manager improve communication with the team?

The nursing manager emphasized the importance of being present for the team, engaging with them regularly, and addressing their concerns. They made an effort to understand the team's needs and communicated openly, which helped build trust and collaboration.

What does the nursing manager mean by 'being present for the team'?

Being present for the team means actively engaging with team members, understanding their challenges, and offering support where needed. It involves not just overseeing operations but also being a part of the process, listening to the team, and providing guidance when necessary.