Introduction to E-Commerce - I

Summary

Dr. Subot Kishani introduces the e-commerce course for BCom general CBCS students, emphasizing its innovative nature and relevance in today's digital era. The course covers e-commerce basics, business models, technologies, electronic governance, and payment systems. It aims to familiarize students with contemporary e-commerce practices, including mobile commerce and electronic services, and to enhance their entrepreneurial skills. The video also discusses the impact of technology on consumer behavior and the importance of adapting to changes in the digital marketplace.

Takeaways

• 😀 Dr. Subot Kishani introduces a new course on e-commerce for BCom General CBCS students, emphasizing the shift from traditional to electronic commerce.
• 🌐 The course covers the evolution of commerce from physical exchanges to modern e-commerce and m-commerce, highlighting the importance of mobile and internet in today's business.
• 📈 The script discusses the global trend towards e-commerce, with statistics indicating a significant growth in online purchases and the influence of social media on consumer buying decisions.
• 🏢 E-commerce is not limited to product sales; it also encompasses services and learning, with platforms like SWAYAM facilitating electronic learning in India.
• 💡 The course is designed to be innovative and skill-based, aiming to familiarize students with the latest trends in e-commerce, including artificial intelligence, machine learning, and the Internet of Things.
• 🔑 The course is structured into five blocks, starting with the basics of e-commerce, moving through business models, technologies used, electronic governance, and concluding with website development and security.
• 🛡️ Cybersecurity is a critical component of e-commerce, with the course discussing the importance of data protection and legal frameworks like IT Act 2000.
• 🌟 The course aims to enhance entrepreneurial skills, providing insights into venture capital, crowdfunding, and strategies for establishing a presence in the e-commerce market.
• 📊 The script shares various e-commerce statistics, such as the reasons for online shopping, the impact of website speed, and the role of visual appeal in online stores.
• 🌱 The course is future-oriented, discussing how e-commerce is changing the business landscape, with a focus on adaptability and innovation as keys to success in the digital economy.

Q & A

What is the main focus of the course introduced by Dr. Subot Kishani?

The main focus of the course is e-commerce, an innovative topic that revolves around the electronic way of conducting business, learning, services, and other activities.

How is the world transitioning from traditional commerce to e-commerce according to the script?

The world is transitioning from a brick and mortar system to a click and mortar system, indicating a shift from physical stores to online platforms for commerce.

What are some examples of app-based commerce mentioned in the script?

Examples of app-based commerce include Amazon or Flipkart for physical products, Swiggy or Food Panda for food items, and SWAYAM for learning.

What does the script suggest about the future of purchases by 2040?

It is forecasted that by 2040, 95% of all purchases will be made via e-commerce platforms.

Which country is mentioned as the world's fastest-growing e-commerce market in the script?

China is mentioned as the world's fastest-growing e-commerce market with an estimated e-commerce value of $162 billion in 2017.

What is the significance of the course BCOS 184 as discussed in the script?

BCOS 184 is a skill-based course that emphasizes e-commerce, aiming to familiarize learners with contemporary ways of doing business and internet-based business setups.

How does the script describe the impact of technology on consumer behavior?

The script describes that consumer behavior is changing with time, forcing companies to involve technology to stay relevant in the market, or else they risk being replaced by competitors.

What are some statistics shared in the script related to online shopping?

Some statistics include that 43% of e-commerce traffic comes from Google search, 35% of Google product searches convert into purchases within 5 days, and 51% of digital buyers conduct purchases via smartphones.

How does the script highlight the importance of return policy in e-commerce?

The script emphasizes that 80% of online shoppers don't make purchases from e-commerce sites that have problematic return policies, indicating the importance of a clear and customer-friendly return policy.

What are the five blocks into which the e-commerce course is divided according to the script?

The five blocks of the e-commerce course are: 1) Basics of e-commerce, 2) E-commerce business models, 3) Technology used in e-commerce, 4) Electronic governance, and 5) Website development and hosting.

What is the role of artificial intelligence and machine learning in e-commerce as per the script?

Artificial intelligence and machine learning are described as important technologies in e-commerce that are changing the way businesses operate and interact with consumers, making processes faster and more efficient.